# Page 3 | easyTithe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is easyTithe the right Donation Management solution for you? Explore 181 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224879/easyTithe/reviews

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easyTithe

4 (181)

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Last updated March 13th, 2026

# Page 3 - Reviews of easyTithe

## Showing most helpful reviews

Showing 51-75 of 181 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

April D.  
Secretary/Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Easy Way to Tithe"

October 16, 2018

5.0

Easy Tithe has given us options in giving that we wouldn't have otherwise. Members are able to give from the comfort of their own home or by clicking a few buttons on their phone.

Pros

Easy Tithe is easy for our church members to use. We were easily able to put a link to Easy Tithe on our app and our website. Thereby making giving even easier

Cons

I dislike the 2-4 day delay in getting the donations transferred to our bank account.

Review Source

BP

Beverly P.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "My experience with easyTithe has been excellent thus far. The customer service team is fabulous ."

June 6, 2018

4.0

We received the benefit of introducing our organization, congregation, volunteers, supporters and others to a convenient, safe, user-friendly program for financial giving that has opened the door for our church to offer quality service that provides convenience in giving that many are looking for in a church today. Secondly, it allows an excellent management and integration system to further advance our tracking and efficiency.

Pros

I like everything about the program so far. It meets the needs of my organization and allows us to become more efficient in our outreach. It provides the ability for us to professionally and efficiently track online giving while also establishing another level of online outreach with those whom we engage with through the service. It provides a 2nd level of opportunity to reach new potential giving partners through marketing also. The software provides opportunity to continue building our online presence and offer secure and safe convenience to our team.

Cons

Since I don't understand the thoroughness of what can be done with the reports, I will have to say that I am not sure. Based on what I have experienced so far, I am not sure it will provide me with all I would like to do in reporting information. My opinion is out on it until I can go deeper in my knowledge of reports.

Review Source

VR

Verified Reviewer  
Director of Youth Ministries / Director Of Information Technology  
Religious Institutions  
Used the software for: 2+ years

### "Works well when it works"

February 12, 2019

3.0

We still have a few parishioners who like to use the kiosk so it takes care of that. Support is really helpful but a little slow to respond. Overall, its a decent system but it needs to be fixed so iOS updates don't "break" it.

Pros

When it works, it works really well. Easy to set up events and categories.

Cons

Whenever iPad gets an update, kiosk software stops working and needs to be reinstalled.

Review Source

VR

Verified Reviewer  
Executive Assistant  
  
Used the software for: 2+ years

### "It's great for small organizations. It's not great for managing streams of income for a church."

June 18, 2018

3.0

Always organization to receive online donations

Pros

It's easy to set up a registration form. It's easy to setup and designate a fund. It's easy to manage registrations that come through the form.

Cons

Users complain often about technical errors occurring when trying to submit a donation. We are not able to manage offline donations with this software causing us to use multiple software systems.

Review Source

RH

Richard H.  
Website and Video Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "EasyTithe for Churches"

August 28, 2019

5.0

EasyTithe gave our church the ability to accept online or text donations, which helped move our church foward to be more in tune with today's cashless lifestyles. The EasyTithe team was very helpful and patient with us, as we researched our options.

Pros

The software is intuitive to work with, with great, easy to contact support. EasyTithe takes care of all of the technical concerns, including security.

Cons

When setting up the option for a contributor to include fees, we can only choose to set up either a flat fee or a specific percentage. It would be really nice if the fees could be set up to reflect how we actually incur the fees, which is a specific percentage plus a specific fee per transaction. It seems like adding this feature should be easy, and it is frustrating that we do not have this option. Our larger contributors are paying fees much higher than we are actually incurring, which is very awkward to deal with.

Reason for choosing easyTithe

The ability to customize our donation page to match our website, as well as the responsive customer service we received during our research.

Review Source

RF

Ryan F.  
Director of Operations  
Religious Institutions  
Used the software for: 2+ years

### "Awful customer service, manipulative policies."

June 22, 2017

1.0

Pros

The mediocre user interface.

Cons

Terrible customer service when asking for help resolving issues, always long waits when you call, and then they usually just say "open a support ticket." Support tickets take weeks to resolve. Their online portal is really dated. They also have their own expensive payment processing company, deceptively called "First Data Client." This is not First Data, it is an Easy Tithe owned merchant. I know this because I went to First Data to get a quote from them on payment processing, they could reduce my processing fees by 25%, I contacted easy tithe to change and they indicated that if we use our own payment processor they would still take a 1% cut of all of our donations, why you may ask? I don't know, there is no additional cost to Easy tithe to outsource merchant services, they just want your merchant processing money. This made switching over no longer viable.

Review Source

EC

Emmauel C.  
Head of IT  
Religious Institutions  
Used the software for: 2+ years

### "Very bad customer support"

March 27, 2018

2.0

Both online and mobile collection of donations from church members

Pros

If your looking for an online giving tool this does the job Its easy to use , they give you a link to embed on your church's website and there is a mobile app to collect donation on the phone

Cons

Their customer support has gotten really bad over the past couple of months its currently the worst i have seen out there for a US based company its actually embarrassing we send out tickets and it takes over a month with no response and when you call in you could be on hold for over an hour with no response. we are currently shopping for over providers

Review Source

Response from Ministry Brands

March 29, 2018

Thanks Emmanuel. We did have some hiccups recently that affected the hold time for our support team. We recognize that this was unacceptable and have been striving to communicate the lengths we've gone to rectify this. Both our product and support teams are dedicated to providing you with the best donation experience possible and we accept that we did not provide that for you recently.

MB

Matt B.  
Executive Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Good product, but internal process issues and glitches "

October 13, 2016

2.0

We have used EasyTithe for the last two+ years, and overall I appreciated the ease of setup and that it was possible to embed on our website, and was relatively happy. The major problem we have had is with glitches in regards to the processing of money. Specifically EasyTithe doesn't submit batches of contributions to our bank account for random and indeterminate amount of days. We will receive a confirmation email from someone making a contribution, but that money won't hit our account for multiple days, so that makes tracking giving on a timely basis challenging. Overall, I think EasyTithe could be a very effective product if they would adjust and fix this major issue.

Pros

The online interface is great

Cons

Inconsistent processing of funds is a major problem

Review Source

Response from Ministry Brands

January 24, 2017

Hi Matt, Thank you so much for sharing your experience. We appreciate your feedback and are dedicated to building the best possible solution for your church. If you'd be so kind, we'd love to hear more about your experience if you'd share with us by emailing info@ministrybrands.com. Please provide your name and Church name in the subject line. Again, thanks for your candor.

WR

Wendy R.  
Financial Secretary  
Religious Institutions  
Used the software for: 6-12 months

### "Adequate software; Great customer service"

September 4, 2019

3.0

For an aging downtown church, the benefits so far are minimal. Most people don't use it, but we feel it is important to offer the option to any who might wish to be a little more progressive. We perhaps are not doing as good a job as we could to encourage online giving. I am relatively new to this software and was not involved in the initial choice, so I am not particularly well-informed about all the possibilities. Overall, it is adequate for our needs at this time.

Pros

The customer service is great and they are anxious to make the product work for your organization even if it means spending awhile on the phone with you. It does integrate with Servant Keeper which is the software our church uses to track membership and donations.

Cons

We have not yet found a way for one-time donors to specify what their gift is for, i.e. there doesn't seem to be a place to add a note to the donation. For example, they can choose a fund from the drop-down list, but not state that it is a memorial gift for a particular person. I end up emailing them to ask about their gift which is awkward.

Review Source

Response from Ministry Brands

October 22, 2019

Hello Wendy! I am thrilled to hear that your experience with easyTithe associates has been "great"! Being the largest giving provider for churches, ministries, and non-profits, we innovate constantly to meet our changing customer needs. We have a customer success team that would love to walk you through how to use easyTithe software more effectively. Please call or send us a message -- we will make sure to help you in any way. -Jeremy, Director of Giving Support

JM

Justin M.  
Operations Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Terrible Service for Church Admin. DO Not USE. Money unaccounted."

December 5, 2017

1.0

Nothing!

Cons

Reporting for church admin is terrible. They loose money and do not get the donor information to you correctly. Terrible customer service. Do not trust your church or peoples money to them. Making a switch to another company asap. I would give them 1/2 stars if I could.

Review Source

Response from Ministry Brands

December 6, 2017

Thank you for reaching out, Justin. Please let me say that I apologize for your experience. I know about your specific issue and want to assure you this is getting the full attention that it, and you, deserve. We hope to have the opportunity to continue to serve you and welcome any additional feedback you can share.

VR

Verified Reviewer  
Graphic and Web Designer  
Religious Institutions  
Used the software for: 2+ years

### "The Name Says It All"

November 16, 2018

5.0

Overall, it's been a great experience. It was easy to incorporate into the website and users seem to be able to pick it up simple enough to do their giving.

Pros

The name definitely says it's all...very easy to use as a giver.

Cons

Maybe the cost. It seems like this one at some point became a little more expensive than another giving software I recommended to another church.

Review Source

VR

Verified Reviewer  
Executive Director  
Individual & Family Services  
Used the software for: 6-12 months

### "EasyTithe Review"

March 20, 2019

4.0

Overall this is a fantastic app that every church or organization should have. We could not rate it higher!

Pros

We were a new church and this tool made it extremely easy to begin. The customer service was extremely helpful and walked us through how to set up an account. We use this for almost every online donation and it is a must-have for every organization.

Cons

It would be helpful if there was a way to customize reports of giving. We have recurring givers and those that give after a special event or fundraiser. Having easier access to this capability would help us respond to them appropriately.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "An EASY and CONVENIENT way to tithe!"

October 3, 2019

5.0

Pros

This is a product that my church uses. In this day and age, many people do not carry cash or checks on them. This is a wonderful option to promote tithing.

Cons

I really do not have any dislikes for the product.

Review Source

BC

Brett C.  
Executive Pastor  
Religious Institutions  
Used the software for: 2+ years

### "A Bit Outdated but Good Priced"

August 14, 2018

3.0

In the end, the cost savings weren't worth us staying with them. We switched our giving to Subsplash and haven't looked back. The cost is a bit more but completely justifiable.

Pros

Our church used this product for years. It is very low cost and is a great first step for those churches just beginning to accept text-to-give or digital payments.

Cons

We has accounting issues with this product that became repetitive. Our financial adviser often had to check behind them to insure accuracy. When the latest Apple iOS came out, EasyTithe had an issue and users weren't able to give. This was our last straw.

Review Source

JB

Josh B.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great Software"

February 18, 2020

5.0

I have had an overall positive experience with Easytithe. It was my first experience with digital giving and easy easy for our church to use.

Pros

Ease of use! This is a great product and solution for churches looking to transition to digital giving.

Cons

Limited in some of the features. Some of the other companies have more to offer, but with the price and feature combo, easytithe is a good solution.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing easyTithe

Features

Review Source

KT

Keith T.  
President  
Education Management  
Used the software for: 2+ years

### "Easy Tithe Review"

March 25, 2019

3.0

Pros

Great customer service. However, there is always a long wait time for connecting with an agent.

Cons

Waiting on hold to speak with customer service. However, once you reach an agent, the service is excellent.

Review Source

MC

Misty C.  
Counselor/Owner  
Mental Health Care  
Used the software for: 2+ years

### "Easy way to tithe and track how much I've donated."

July 22, 2021

5.0

I have been able to tithe to my church, track my yearly donations for tax purposed, and am also able to set up reoccuring donations if I want.

Pros

EasyTithe is easy to download and store payment information into. It has security features as well that let's me know my payment info is safe. It also allows you to set up reoccuring payments.

Cons

Being able to send money to my church is the only functionality that this software offers.

Review Source

OT

OJ T.  
Deacon/Church Administrator  
Railroad Manufacture  
Used the software for: 1-2 years

### "Love the app and customer service."

June 14, 2018

5.0

Giving info

Pros

I like the name of the software. We were moving to new technology and easytithe made it easier for members to accept it. Online giving is a new concept for many people. The services offered made it easy to explain it to the congregation. Easytithe has many handouts and flyers available for distribution. As questions arise, I was able to call support services for need. I love the quick notice of the payments submitted to our email and to bank. I love the charts to show months of giving and reports submitted.

Cons

I do not like the long wait to speak to a customer service representative. I think the forms to encourage members to sign up need to be updated. I think it needs to be easier to print off donor statements. I think it needs to be easier and customer friendly in signing up for the app and an explanation of how the process works.

Review Source

LM

Leon M.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Awesome "

August 28, 2019

5.0

It’s easy to use, our members love and you can be anywhere in the world in use it.

Pros

We like everything about this product, why because its easy.

Cons

Nothing, There is nothing wrong with it, we love it.

Review Source

TS

Todd S.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Very Good Software"

August 28, 2019

5.0

Overall, very positive. It is a solid software system with online access and great support. At present, we are having a problem that has escalated the trouble ticket to the System programmers. With no external changes, a donor's ACH was approved, then returned. This happened more than once, but only to this particular donor. We have had to have users delete and start their accounts over, but is more of an exception than a rule.

Pros

It is very convenient to make contributions for our members whether at home or on the go.

Cons

It does not have a seamless interface to accounting software; specifically, QuickBooks.

Review Source

WJ

Wernecke J.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Easy Tithe Review"

December 4, 2018

4.0

For the most part Easy Tithe works smoothly

Pros

I like the fact that there are several ways to find a transaction. You can go to the individual's name and find a history of their transactions. Also, the deposit information by month and day is very helpful for balancing bank account.

Cons

Sometimes there is a fee taken or refunded by Easy Tithe but there is no reference to what it is and I spend too much time looking for "my error" when , in fact, it is a transaction by Easy Tithe that I was not notified about. I then have to do a "ticket" and wait for a response. Also, I don't know if individuals are notified when their CC expires, sometimes it takes the individual a month or more to realize it.

Review Source

JS

Jon S.  
Youth Pastor  
Religious Institutions  
Used the software for: 2+ years

### "EasyTithe is an Easy Win for Churches"

August 23, 2019

5.0

We've enjoyed using EasyTithe overall. Our congregants have enjoyed the option of online giving and text giving. The convenience of monthly recurring giving has been a great added benefit to our members.

Pros

You can't beat EasyTithe's price point as far as percentages, and their feature list is impressive as well. Compared to other giving platforms, EasyTithe is very competitive.

Cons

Their forms and feel is not quite as slick and polished as some other providers, but the system is robust and again, bang for the buck is definitely there.

Review Source

MB

Matthew B.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Easy Tithe Is Great"

February 12, 2019

4.0

Pros

It is easy. Straightforward and not complicated.

Cons

No complaints. The recent addition of Planning Center integration is fantastic!

Review Source

tP

terri P.  
co-pastor  
Religious Institutions  
Used the software for: 2+ years

### "User Review"

March 22, 2019

4.0

Very good product for your value!

Pros

It offers a lot for an affordable price.

Cons

There were not enough updates frequently for this software.

Review Source

VR

Verified Reviewer  
IT Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple easy to set up"

December 14, 2018

4.0

Pros

Easytithe will integrate with your website and even mobil giving. It will let people give one time or setup scheduled giving. Easy and simple to setup.

Cons

Forms are clunky feeling fees are a little higher than some, but they make up for most of it with ease of setup and use.

Review Source

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