# Velocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Velocity the right Insurance solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224917/Velocity/reviews --- Velocity 4.1 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 13th, 2025 # Reviews of Velocity Ease of use 3.5 Customer Service 4.4 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Agency Owner Insurance Used the software for: 6-12 months ### "Great Company " January 24, 2019 5.0 I look at velocity for business quotes. I always have them quote it and I love I get to work with a company that’s open to different types of business insurance. Pros The quickness! When you are looking for a great business quote I always look first at velocity. Cons Well, maybe if we could get a business quote approved sooner but I get it’s a process. Review Source DM Dawn M. Diretor of Office Services Insurance Used the software for: 2+ years ### "Functionality" October 13, 2016 5.0 I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow. Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process. Pros Its ability to grow as our company grows and its ability to maintain our database and our accounting information in one place. Cons The flow from one screen to another. Review Source TB Thomas B. Founder Computer Software Used the software for: I used a free trial ### "Waste of Time Had to go back" August 3, 2018 1.0 Pros The price was good but ultimately this all wound up costing me extra money and a lot of lost time. Cons Bad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time. Review Source VR Verified Reviewer Commercial Lines Producer/CSR Insurance Used the software for: 6-12 months ### "Velocity Review " August 20, 2018 4.0 Pros They have a built in rating, self service portals for the clients, you can custom apps as well. Cons The ease of use is not that helpful. The flow from screen to screen is challenging, you cant make the screen bigger if needed, However, once you get use to this, it works pretty well. Review Source AB Amy B. Operations Insurance Used the software for: 2+ years ### "Would Highly Recommend" October 12, 2016 5.0 We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform. Pros The flexibility of the product to perform the functions I need. Cons The fact that we can't make the screen bigger Review Source JK John K. Consultant, IT Insurance Used the software for: 2+ years ### "Velocity - Quick Customizable Insurance Solutions" October 13, 2016 4.0 Velocity scripting has allowed our company to streamline and automate our workflows. Processes that would previously take someone a few hours of time everyday can now be completed with the click of a button. Velocity API's have taken our website from a static, information only experience, to a fully interactive portal. Customers can now interact in real-time to service and bind business. Pros Customization tools like scripting. Vast API's Cons User interface is outdated Review Source JM Janice M. Accounting Supervisor Insurance Used the software for: 2+ years ### "First time user" October 13, 2016 4.0 My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program. Pros The ability to modify screens to work for department purposes. Cons That the system processes without being in balance such as cash, general ledger, etc Review Source WF William F. Sales Manager Insurance Used the software for: 2+ years ### "Service" November 21, 2018 4.0 My experience wasn't terrible, however, there are competitors our there that did a little more of what I was looking for Pros The service we received from Velocity was top notch and I would say that's the best part of their company. Cons I wasn't thrilled with the document management aspect of Velocity and have since deflected to a competitor that is more aligned with our parent company Review Source RD Riley D. Agent Insurance Used the software for: 2+ years ### "We have used Velocity in my office for a little over 2 years" July 25, 2018 5.0 All in one program. Pros It is an all in one program. Onboarding new hires is much simpler compared to before we switched over; we used to have one program for accounting tasks and one for storing client info which made training a huge task. Cons There are certain tasks that are difficult to reverse, such as when a mistake is made when generating an invoice. Review Source BG Blanca G. Policy Services Supervisor Insurance Used the software for: 2+ years ### "First Time User" October 13, 2016 4.0 My overall experience was good. This is my second time attending the conference and have gained a lot of knowledge. One of my favorite parts was knowing a little more about the VRC team! Pros The scripting feature which allows you to customize your process more. Cons At this time, we cannot make the Velocity screen bigger. Review Source RW Ryan W. Underwriting Operations Supervisor Insurance Used the software for: 1-2 years ### "Reviewing Velocity" October 12, 2016 4.0 I like the multi-functionality of Velocity and ability to pull various information around from various screens. Pros The software is user friendly. Cons Some of the limitations regarding back end scripting. Review Source RT Richard T. Used the software for: ### "Super flexibility, rock solid Oracle base with friendly personal support" October 13, 2016 4.0 Have been using Velocity for 5 years. Have found it solid and reliable. The interface is a little querky and can appear daunting at first but it is highly flexible, benefits greatly from impressive customization abilities, with its in built scripting tool and external code interfaces. Most importantly, it is very quick to set up new business lines, needing minimal input from the VRC team, though they are always ready to advise and help. Review Source MT Matt T. Used the software for: ### "Velocity review" October 17, 2016 4.0 The big downside to the software to me is the GUI. But with the addition of all of the portals we can make/use, and the future with the new dashboard, this can be a non issue. The back end of Velocity, especially with all the rating results, are spot on every time. Review Source TP Tushar P. Velocity user engineer Automotive Used the software for: Less than 6 months ### "Very good application" January 14, 2019 5.0 It helped in solving many problems and useful for many engineer to review. Pros Velocity app Allow user to use features user friendly and give more easiness to perform operation. Cons This app icon is not feasible. It resembles with the icon of other apps which is not so cool. Review Source DT Donnavan T. Director Insurance Used the software for: Less than 6 months ### "First Impression" October 13, 2016 4.0 I've just started using Velocity, so I have very limited experience. However, from by experience thus far, it seems to be a very robust system. For the most part, the navigation is straight forward; it seems to meet the needs of our organization, although we are new users of the system. We look forward exploring deeper Velocity's capabilities to help support our administration. Pros It seems like the industry standard, and it's pretty evident why. Cons Still getting a feel for it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.