# Page 2 | Wufoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wufoo the right Form Builder solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/224990/Wufoo/reviews --- Wufoo 4.4 (222) [View alternatives](https://www.capterra.com/p/224990/Wufoo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of Wufoo ## Showing most helpful reviews Showing 26-50 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Andy C. Digital Marketing Executive Primary/Secondary Education Used the software for: 1-2 years ### "Basic but functional " June 20, 2024 4.0 A good starter tool but we have moved away from it for a more complex system. Pros Easy to set up and permission sets are fully customisable. Cons Basic widget options compared to competitors. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Wufoo Quicker setup was the main factor and recommended by web designer initially. Review Source AP Andy P. Director Marketing and Advertising Used the software for: 2+ years ### "Decent Form Builder" July 1, 2024 4.0 Pros Wufoo has the ability to redirect people to another website url after they submit the form. I Use Google forms for day to day form building as it is a part of Google workspace. Google forms however does not have any ability to redirect people. Started using Wufoo in 2016 and its been reliable for me. Cons Not much bad to say about it. One thign to consider if your after a form builder is that a lot of 'all in one' marketing software solutions have form builders built in these days eg High Level, Kartra etc sometimes it can be easier to use a form builder which is already part of your workflow rather than using a seperate website like Wufoo. Review Source CM Carolyne M. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "My choice for website forms" June 14, 2024 5.0 I've never been let down by Wufoo. I receive the forms immediately and have used this service for years. This is a company I trust. Pros Easy to use, forms are good quality and can be used for anything to collect information from a client. It also allows me to collect the information that would otherwise take a lot of time with an in person consultation, leaving time to discuss other matters. For online clients it's essential. Cons It's basic, however, that suits me. There is a free version which is quite limited. If you need more it can become expensive, Review Source GP Georgiana P. Owner Business Supplies and Equipment Used the software for: 1-2 years ### "Chose Wufoo Now!" May 29, 2023 5.0 My experience using this software is amazing. Pros I love that Wufoo can be integrated with other software which can provide more information. It is also integrated with the best. The access and permission are amazing. You have access to your forms and all your reports which can be managed using your account. The Multi-Channel Distribution is great for all businesses. It can identify your contact using your app and can also track other information. Cons I love the software it's amazing. 100% recommend Switched from [Survio](https://www.capterra.com/p/150091/Survio/) I made the which because Wuffoo has all that a business need to be successful. Review Source Ken L. Director - Communications & Sales Development Used the software for: 2+ years ### "Above & Beyond Support Thanks Wufoo" March 31, 2018 5.0 Ease of use, Simple to Embed on a Website, Simple to customize. Love the intergrations Pros How many times have you come across a software product where the only method of support is via email and groaned. Or in another instance reached out to a support team of a product only to get the feeling from the support person that they either were not taking you seriously or were defensive about thier product. We have been using Wufoo forms for the last seven years and in all of that time we have never had any techinical issue with any of the forms or excellent intergrations that they offer. That is to say at least we didn't until just recently. I won't bore you with the technical details of the issue other then to say some of our cleints could not access the forms. To make matters worse I we discovered the issue late on a Thursday before a four day holiday weekend. I knew from past support tickets that thier support desk was limited during holidays and on weekends. So I pushed the ticket thru not expecting anything until Monday, And also by chance late in the evening I shot them a message on Facebook Messenger. Much to my amazement I got an almost imeditate response. Not only did they take my issue seriously but they listened to what I had told them and advised that this advice helped to narrow down the underlying problem that had just cropped up in thier system. Not only did the fix the issue in a timely manner but they followed up several times of the next few days to ensure it stayed fixed. One could not hope for a better partner!!! Cons I do not have a lot of cons about the product but could use more sort features when you have a lot of forms. Review Source BE Ben E. Director of Communication Higher Education Used the software for: 2+ years ### "Easy-to-Use Form Builder with Plenty of Options" September 1, 2020 5.0 Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity. Any complaints about the product are extremely few and far between. Pros The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform. Usually, I only give them a simple assignment and have them build something in Wufoo with limited or no instruction. The fact that all of those staff members were able to successfully create forms and utilize multiple functions tells me that the interface is straight-forward, understandable, and very, VERY user-friendly. Cons This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience. Alternatives considered [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[Logiform](https://www.capterra.com/p/19804/Logiform/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reason for choosing Wufoo Wufoo's extremely easy-to-use interface, great pricing, and customization made it the standout choice. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Both SurveyMonkey and Wufoo are great products, but in the end, I believe it was the price and the user interface that made us choose Wufoo. Review Source VR Verified Reviewer Executive Assistant to the President's Office Higher Education Used the software for: 2+ years ### "User Friendly Form Builder with Payment Options" December 14, 2018 4.0 Overall I enjoy using this form, and currently have 6 forms I use annually, which are easy to update each year. I would only suggest a better method for the customization piece with links and field inserts. Pros This form builder integrates nicely into websites, or can be used as a standalone page linked from somewhere else. The pre-made fields accommodate all of general items users may want to put on a form page and offer various options in each pre-made field. I appreciate that you can add payment integration. If you are trying to build a more complex form, the field, page, and form rules work well - however you need to see that you access those from the main form page, not on the form itself. It takes some getting used to, but these options allow customization for taking the form user in different ways depending on their answers. You can also easily export your answers to Excel or other options to review. Cons Within the text boxes you can create, it is somewhat more difficult to add links or customize email responses with the users name, etc. than with other websites I use. You need to use templating tags with an API Key, which I hadn't heard of before using this website. I did figure it out, but in other websites I've used, you just select the field name. Adding links to text also isn't as simple as selecting the text and clicking an add hyperlink button. I figured out how to do it, then I just copy and paste the coding to create a new link. I'm not sure where the instructions are to tell you how to create a link. Review Source Prudencia F. Technician in Energy and Thermal Engineering Research Used the software for: 2+ years ### "Wufoo review " May 18, 2023 4.0 Pros I find Wufoo to be an excellent choice for generating online forms and surveys due to its user-friendly drag and drop interface and customizable templates. Not only that, but it also integrates well with other services like Salesforce and MailChimp, making it easy to transfer collected data to other applications. Cons I really don't have any dislikes; I just wish it was easier to create themes, but it's not that significant. Review Source Sinoun C. Owner Internet Used the software for: 2+ years ### "Great solution for smart forms" December 18, 2018 4.0 Pros I've been using Wufoo for so long that I have hundreds of forms under my account. I love Wufoo because they make it super easy to create simple and smart/complex forms. The ease of use is perhaps my favorite thing about Wufoo. Also, their customer service is TOP NOTCH. I get responses within a couple of hours most of the time if I ever need anything. This makes a world of difference when you have clients waiting on a reply. I really appreciate that about Wufoo! Cons What I like least is the hideous default form look. They haven't changed the default look for years and it looks VERY dated. You have to always style the forms if you don't want to have a form that looks like it was from 15 years ago. Once you style, it's awesome and beautiful, but it's too bad that Wufoo doesn't take interface and design very seriously. Wufoo brand and site also looks like it targets children. Also, Wufoo isn't cheap, but it's about comparable to other solutions so I guess I shouldn't complain. Review Source VR Verified Reviewer Director of Marketing Computer Software Used the software for: 2+ years ### "Technical knowhow required to get the value from this product" September 22, 2020 3.0 Wufoo was the form management tool integrated into about 10k SEO landing pages when I came to DOmedia. It was integrated to function seemlessly inside our own custom web app, and it did so well. It would have been much harder to get similar functionality out of even a more expensive tool. But, when I went to build out more "stand alone" forms that didn't require such sophisticated integrations, or just needed to integrate with our marketing automation platform, it made more sense to go with a more design-focused product. Pros Wufoo gives you access to everything under the hood: stylesheets, webhooks, site integrations... but it doesn't make them as idiot proof as other (more expensive) solutions. Basically, if you have the technical knowhow to not need a fancy onboarding / support experience with cool CX shinies... then you get to reap the benefits of a lower price tag because they didn't spend money building that stuff. If not, it will probably feel like a slightly overpriced (though still relatively cheap) bare-bones form builder. Cons As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX. It looks like web software from the first generation of web software... but it does a lot for the cost. I think they found their niche and stuck to it. Review Source Aleksandr Z. IT Service Desk Specialist III Education Management Used the software for: 1-2 years ### "Wufoo is a great forms software" August 2, 2019 4.0 My experience with Wufoo has been nothing short of great. While some things like mobile site and difficult-to-locate functions can annoy some people, overall Wufoo is one of easiest applications to use. I was thrown into administration and primary support of this product on very short notice and I found that I was learning 90% of the functionalities in just a matter of hours! A lot of that has to do with the fact that Wufoo has AMAZING support. They responded to my emails quickly and addressed an issue we were having with one of our forms. In addition, the support person took time to explain exactly what was wrong and how to properly fix it. I would STRONGLY recommend this product. Pros \- While it may seems complex, it is actually quite easy to understand - Easy administration - GREAT support - Good logging system when it comes to forms being submitted. Cons \- Can be a bit of hassle to integrate certain Wufoo functionality into your company's custom systems - Mobile site could be better - Some functions can be difficult to locate Honestly besides the above, I cant think of any more cons Reason for choosing Wufoo Wufoo was the only product we looked at Review Source VR Verified Reviewer Digital Projects Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Create forms that work seamlessly on your own website" November 13, 2018 4.0 Before I used Wufoo, all the forms I needed to create lived on third party sites and that means I had to not only build the forms but also design the overall look of the pages the forms lived on to try to match our overall look. Most of these third part sites don't have the ability to achieve the exact look or it would be too time consuming to do so there is a compromise and always the extra step and clunkiness of moving to another site in order to use them. With the simple embed code that Wufoo provides for each form, adding forms to any web page becomes an easy task. The result is a more professional, better looking and easier to use experience for everyone involved. Pros The best thing and main reason I use Wufoo is to have form data collecting ability embedded directly on my web pages so the experience is seamless to users. Without having to code everything yourself, you can have forms with multiple kinds of customized reporting available very easily and instead of making users link to an obviously third party webpage, you can let them stay on the same page so it cuts down on steps and enforces your own brand. Forms are very easy and intuitive to build and use. Cons While this software is great for making simple forms look great within existing web pages, it does not have the power needed for more complex forms with a lot of logic and options involved. Because of this, Wufoo cannot be the only solution to our web form needs and we still need other products to accomplish the more complicated tasks. Review Source SL Sheila L. Ops Mgr Real Estate Used the software for: 2+ years ### "Wufoo Forms are Fun!" March 3, 2022 5.0 We have a pretty big use for wufoo forms in my company. We have forms for tracking phone calls to requesting vacation time to business related forms that external users complete. You name it we have it. Pros The process is user friendly. Very easy to understand and creating forms are just plain fun to make! Cons Archiving - I can't comment too much about this as I haven't really looked into it yet but need a simple way to archive older forms that are not being used but also want to keep them vs deleting them Reason for choosing Wufoo Wufoo just has more to offer Review Source Craig M. J. Managing Member / Owner Used the software for: 2+ years ### "Wufoo easily allows me to create contact forms for my websites." February 22, 2018 5.0 Custom contact forms that automatically sync and create contact records in my CRM and my email platform. Pros Every website has at least one contact form and most WordPress themes include them. Not a big deal. I wanted a contact form that would sync with my CRM (Nimble) and my email marketing platform (MailChimp) and Wufoo fills that need. Every time someone fills out a form, that person is created and tagged in my CRM as well as in MailChimp. Nice! Cons It's not the easiest to use but it is also not the most difficult. The interface is a wee bit tired. My biggest challenge has been, and I am not saying that it can't be done with Wufoo, is that I can't easily figure out the way to limit the WIDTH of a form. In other words, wherever I place the form, it expands to the full width of that page, post, or sidebar. Same form, different widths. I'd like to put in on my home pages but, I don't want it to fill the width of the page. Like I said, it can probably be done but, it is not that critical for me and I have enough to figure out:) Review Source AT Atour T. Analyst Research Used the software for: I used a free trial ### "It has strong data protection measures and SSL encryption. " November 21, 2023 5.0 Wufoo is more visually appealing and has an easy-to-navigate user experience. One notable difference between Gravity forms and Wufoo, for instance, is that the setup process for Wufoo is significantly easier. Pros Wufoo is simple to use, even for individuals with limited technological expertise, because to its functionality and design. Forms can be professionally designed with custom branding. The creation of user-friendly forms can benefit from branching. Cons In comparison to other platforms, customer assistance isn't very good. Wufoo's lack of an offline option has drawn criticism from users, who claim that this restricts access in places with poor internet. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) There is room for improvement in its user experience. Review Source Dean L. Director of Information Systems Higher Education Used the software for: 2+ years ### "Easy web forms" November 26, 2018 4.0 We have used Wufoo for many forms that help streamline our workflows. It's great for replacing paper forms, handling registrations, and for simple merchandise sales. Pros \- Easy to use form editor - Good options for conditional display of fields - various payment processors including PayPal, Stripe and Square - Interfaces with other products via API - default theme is mobile friendly - easily embeds in WordPress or looks great a standalone form - Responsive support department Cons \- No digital signatures native to the product (can interface with other paid products) - Limited number of long answer fields per form (so it can't be used for a longer survey) Review Source VR Verified Reviewer Training and Development Specialist Higher Education Used the software for: 2+ years ### "Still a great survey tool" September 30, 2019 5.0 Fast surveys of employees and faculty. Secure and anonymous surveys possible for sensitive topics. Pros We have used this for several years now and we still consider this as one of the best survey tools on the market. Every now and then we start looking into all the new and coming survey companies that pop up but this one still wins. Cons wish they would make it easier to integrate into a SIS. Some of their API information is very complicated. Review Source J. Alexander C. President Used the software for: 1-2 years ### "If you have a website and need forms or applications that you can custom build, this should be the 1" April 5, 2018 5.0 I have been able to create financing applications for clients, buyer & seller information submissions, and have used the program on the back end of my site for everything from employees clocking in and out, to having my realtors submit a weekly report of their progress. By connecting this app with zapier, i'm able to automatically have the information submitted on the wufoo forms into excel spreadsheets for quick info referencing Pros very simple to create forms from scratch and then simple to copy the html code and post it directly onto your site Cons i wish there were a little more flexibility to change the layout of your forms. its possible i just havent figure out how to change them, but as far as I've seen your layout is restricted to vertical (as in each different field must go beneath the one above it) Review Source SA Shade A. Brand Strategist E-Learning Used the software for: 2+ years ### "I like Wufoo" July 21, 2023 4.0 Overall, its not a bad platform. It gets the job done. Pros If you are looking for a simple platform use Wufoo. Its easy and user friendly. Cons I would like to have a few more design concepts added. Overall, it's not bad. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) I like how Typeform is like and the ease of use. Review Source Jaron H. Owner Hospitality Used the software for: 1-2 years ### "Really nice product, but not worth the money. Don't like pricing structure. " August 21, 2018 5.0 Pros The forms really are easy to make. The functionality is great, and you can totally create and embed them on your website very quickly. I used these on my website and they had exactly what I needed. I could customize the styles to fit my website, set up different types of alerts, and make them alert me in a variety of ways. It really had everything I need. Cons It's so expensive. In this day an age software really needs to compete on value. Everybody want's free free free. I totally get that they need to charge customers, but I just do not see the value in it when looking at their pricing. I only use them a few times here and there, and it does not seem worth it to pay so much per month. Instead, I decided to take a little bit of a hit on functionality and I opted for a free alternative that in the end worked pretty great. Setup was a bit difficult with my alternative, but once it was setup then the results were the same. I just couldn't get myself to fork out that kind of money on a recurring basis for somethig that is not used all that much. Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "Wufoo Review" December 10, 2019 5.0 Wufoo is helpful for creating any type of form in which you want someone to enter some type of information. Terms of service, agreements, anything like that its great. Pros Very convenient tool for making all different types of forms. It's relatively easy to use, and we've made forms for employee of the month, to terms of agreements, and so on using it. Cons Some features can be a little difficult to use, but once you get the hang of it its not too bad. Wish they had more design features to give the forms more ways to look better. Review Source VR Verified Reviewer Instructional Designer Hospital & Health Care Used the software for: 2+ years ### "Wufoo Review" March 21, 2019 5.0 Wufoo has helped our department tremendously by saving time on both our end and the requesters end. We now have a streamlined process for our requesters to submit the form electronically and we receive it instantaneously. We can then take the steps we need to address the request and get going on the project instead of sending a paper form via email, having the requester fill it out, scan it, and send it to use via email or fill it out and send via mail. Now our forms are stored electronically and easy to access! Pros Wufoo has helped streamline our training request process. We now have our employees submit electronic forms for training requests created in Wufoo instead of paper copies. Using Wufoo to create our forms was quick and easy and now they are submitted online instead of scanned and sent through the mail or email. Cons Wufoo was easy to use and took very little time to set up the form. There are no cons to this software. Review Source AB Alex B. Senior Salesforce Administrator Computer & Network Security Used the software for: 2+ years ### "A little dated, but fully functional, easy, and inexpensive." October 9, 2020 3.0 I used Wufoo to quickly stand up some entry forms for a few different systems - an internal IT ticketing system (via Zendesk), and a couple different project management tools (via Asana and JIRA). All of these groups were getting too many ad-hoc requests either via desk walkups or emails to a departmental address. We set up entry forms, sent the entries to the appropriate systems, and used those as the official channels to request help from. It worked great and allowed for quick changes to the forms as necessary. Pros Wufoo is cheap and easy. It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things like ticketing systems or project management tools. Cons When I was using Wufoo, the interface and site felt pretty dated - like it was built in 2005 and hadn't been restyled or had much improvement since. That said, it looks like they've done some minor improvements in the last year and the look/feel doesn't really matter as it's purely a functional tool. Alternatives considered [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[GetFeedback](https://www.capterra.com/p/133180/GetFeedback/)[FormAssembly](https://www.capterra.com/p/144453/FormAssembly/) Reason for choosing Wufoo Low cost and ease of setup. Wufoo is a scrappier solution for something that ultimately is a temporary solution. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I wanted something more 'official' than a Google Form and with better options for how and where to output the responses. Review Source ET Ed T. Registration Services Director Management Consulting Used the software for: 2+ years ### "Better options out there..." April 18, 2022 4.0 Wufoo has tried to and unsuccessfully remain relevant. Many other services have not surpassed their capabilities and at a lower cost. Pros The ability to easily create live reports to share with people outside your organization. Cons Wufoo has a very cumbersome and outdated UI. To create conditional rules, you have to leave the form page and can't reference all your fields easily. Review Source Laura N. Member Services Coordinator Renewables & Environment Used the software for: 2+ years ### "Good survey and form tool with unique features, but missing the beauty of SurveyMonkey" April 22, 2019 4.0 We use both SurveyMonkey and Wufoo and pay for both because there are some things that we require certain features for, and neither of these tools have the full package. It would be amazing to see a combination product that can do all the wonderful things that SurveyMonkey does, with the extra features like attachments and auto-send of submissions built in. Until then, we'll continue to use Wufoo for these helpful pieces. Pros The biggest benefit for our use is that it allows a copy of the submission to be sent to the person who submitted it. This is not possible in SurveyMonkey, and is the main reason that we use Wufoo at all. The other major benefit is that there is an ability for files to be uploaded when submitting a form. This is very helpful if there is a need to collect a signed document or something else that the submitter needs to supply when completing an application or something similar. Otherwise, the tool itself is fairly straightforward. Cons The layout is really simplified and doesn't look at attractive as when using SurveyMonkey. Types of questions are very limited. There is no mobile app. There are limitations to setting up dashboards to view results publicly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.