# Page 4 | Wufoo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Wufoo the right Form Builder solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/224990/Wufoo/reviews

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Wufoo

4.4 (222)

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Last updated March 15th, 2026

# Page 4 - Reviews of Wufoo

## Showing most helpful reviews

Showing 76-100 of 222 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Julio A.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It looked so good"

January 17, 2023

2.0

Like going on a date and have it go really well until the end and it doesn't.

Pros

It did what I wanted as a survey and I created it from scratch. It looked great.

Cons

It did not work well on some mobile devices and Edge browser. It killed my campaign on behalf of a client who is a little pissed at me. People could not submit their response or they got an error message. All other tests went fine.

Reason for choosing Wufoo

Because it was recommended to me

Review Source

GL

Greg L.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gets the Job Done. Nothing Sexy About it."

February 10, 2017

3.0

Wufoo does a good job of creating registration forms for out events that also capture data that we can then import directly into our database using a webhook. So on the backend it's great. But on the front end, it pales in comparison to a sexier event based ticketing platform like eventbrite or even brown paper tickets. Wish they would make it more aesthetic and give it a few bells and whistles on the front end for the consumer's sake.

Pros

It captures the data we are looking for and it imports it into our database that we use. And it easily links with authorize.net, which we use for receiving payment

Cons

It doesn't look very pretty and it's difficult to add an image to the intake form.

Review Source

RC

Richard C.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Professional and Inexpensive"

November 22, 2019

5.0

Very good, makes like easier for myself, my customers and my staff

Pros

Its easy to create professional forms and questionnaires and its cheap as chips. We use wufoo forms to get clients details when they purchase a product.

Cons

Nothing not to like, really i cant think of a single thing not to like and im not going to just make something up, it does what it says and is easy to use and cheap, whats not to like?

Review Source

TB

Taylor B.  
Web & New Media Designer  
Higher Education  
Used the software for: 2+ years

### "Gets the job done"

December 12, 2019

5.0

Our organization was in need of a form tool that would house documents on a different server than our website for security reason. Wufoo filled this need for a very reasonable price and has been our go-to for forms ever since.

Pros

Wufoo is a very versatile tool. There are hundreds of different forms that we have needed for our university and Wufoo has been able to handle them all. I love the field options and that logic is able to be applied when needed. There are also a handful of other features that we haven't touched yet that I am excited to try.

Cons

The biggest problem that we have had with Wufoo is the notifications. There are several instances where we have needed to send a notification to multiple users (some being variable) and we have not yet been successful.

Review Source

Margaret S.  
WordPress & Digital Marketing Services and Consultancy  
  
Used the software for: 6-12 months

### "You can use it with about anything - surveys, forms, poll quests, etc"

June 16, 2018

4.0

Pros

It's very easy to use and has PayPal integration once you subscribed. The forms are also customisable but need CSS knowledge.

Cons

It is not a WYSIWYG editor so that is a bummer right there. But as I've mentioned above, if you have little knowledge of CSS then you should be able to customise the forms.

Review Source

Zach Y.  
Site Operations  
Religious Institutions  
Used the software for: 1-2 years

### "Best Form Builder! "

September 23, 2019

5.0

Pros

I believe Wufoo to be the best overall form builder on the market. It is very easy to use and take advantage of all the best features witch includes a multiute of pre-set question types as well as a conditional question asking. Really great functions for sorting all the data after as well.

Cons

It could seem a little pricy if you are just wanting to build basic forms. There are other free products out there, but if you want to go more advanced, then this product for the price is very fair.

Review Source

VR

Verified Reviewer  
Office Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Wufoo helps keep things organized!"

July 14, 2021

4.0

Wufoo helps us with streamlining our application process, you can filter what you're viewing down to only the answers to questions from the form which is super helpful.

Pros

I appreciate that Wufoo lets you customize the url you send out. For example, when we send out links to job applications it's easy to make sure we're sending the right links to the right people.

Cons

I feel like sometimes building a survey or form feels clunky and not super intuitive. It also is a bummer that you can run out of space to add more questions.

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 2+ years

### "Wufoo makes it super easy to create powerful forms."

October 13, 2017

5.0

It only takes a couple of minutes to spin up a new form. Awesome!

Pros

Creating forms is super easy. The power features included are easy to configure and make any simple form more powerful.

Cons

While the Wufoo team is super helpful, they're super slow to release new functionality and improvements. Their pricing is a bit higher than competitors and styling forms can be a bit tricky.

Review Source

Michael K.  
Production Artist  
Financial Services  
Used the software for: 6-12 months

### "Very positive! Fantastic form builder!"

January 18, 2018

5.0

Powerful form building.

Pros

Wufoo creates an incredible system to build great forms with a lot of functionality. The ability to download the form as HTML is very helpful and I use it a lot!

Cons

Deleting a field is ridiculously complicated. I should not have to type "DELETE ME" to delete a field.

Review Source

TA

Theo A.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wufoo Forms | 2019"

August 8, 2019

5.0

Pros

Wufoo offers immediate and seamless edits to their forms. Whenever a client has a request for an edit or change to a form, the form edits go live within seconds or less after clicking save. The forms also are highly customizable so you are able to match the design to its destination's.

Cons

Although they recently added logic branching, the new feature seems as if it is still in beta. The feature takes you away from the initial form setup into a new window which makes it a bit difficult to get a good overview.

Review Source

JG

Jacqui G.  
Educator  
Education Management  
Used the software for: 2+ years

### "A great one stop shop for registration, info gathering, and documentation "

January 17, 2019

5.0

Overall love it and was so happy when it was introduced to me, use it for registration, documentation gathering, and coordination.

Pros

Working with a student interface and having to coordinate all levels of a competitive event, WuFoo allows for all items of the event to be in one place. The functionality of this data dashboard is exactly what is needed when you need several levels and several requirements of an event. Having payment function, document uploading, and forms it really is a one stop shop.

Cons

Some of the customization isn't the easiest, and the text and fields can be a little generic, so the options are sometimes either too many instructions or clunky side comments, so its not always the prettiest.

Review Source

VR

Verified Reviewer  
Assistant to the President's Office  
Higher Education  
Used the software for: 2+ years

### "Great Survey Software!"

January 9, 2019

5.0

I've been using Wufoo for over 4 years to create online registration forms for events held at my workplace.

Pros

This program is very easy to use. The options are very straightforward. It's very easy to change/update existing forms, rather then having to create new ones, like other software.

Cons

I really haven't been able to find anythings negative about WuFoo.

Review Source

Aaron K.  
Sales Trainer  
Internet  
Used the software for: 1-2 years

### "Great tool to collect basic form information."

June 7, 2017

4.0

I have gained more visibility and organization into data that needs to be collected for various reasons and across different departments within our organization. It has helped us to be more organized and centralized important data.

Pros

I like that it is easy to create forms and use them across different platforms and websites. The tool also has some nice integrations that make sharing the data between Wufoo and others much easier than looking in the system itself.

Review Source

VR

Verified Reviewer  
Dental Student  
Higher Education  
Used the software for: 2+ years

### "We Love Wufoo"

June 30, 2018

5.0

Pros

Wufoo is a responsive company that listens to it's customers. The wufoo product has only gotten better and better, and is easy to use, infinitely customizable, and integrates with almost anything.

Cons

I can't come up with anything that I dislike about Wufoo - the product is that awesome, actually. :)

Review Source

PE

Paige E.  
Marketing & Communications Manager  
  
Used the software for: 2+ years

### "Wufoo makes it easy to create & organize forms!"

May 30, 2018

4.0

Pros

Wufoo provides tons of functionality in the forms themselves. They have any field available that you will ever need. It's also easy to add & remove fields, and drag them around to personalize your form. Wufoo's reports feature also is a very useful feature for sharing the results of the forms.

Cons

For a form creation software, they have a bad site navigation. It's always difficult to get to where you want to go on the site, unless you hit the "back" button in your browser. I wish there was an easy way to get to the different pieces of the form info from whichever piece you are editing, instead of having to go back to the main homepage.

Review Source

DS

Danielle S.  
Admissions Coordinator  
Education Management  
Used the software for: 2+ years

### "Review of Wufoo"

November 29, 2018

4.0

Pros

We like to use it to create forms that collect payment. We have found this software to be one of the easiest to use for that specific purpose. It is easy to create the form and connect a payment collection method to the form like Stripe. It's also great that you can link payment to a specific item on the form as well.

Cons

It can be a little awkward to use sometimes as you cannot highlight or bold any words in the description fields, there isn't a specific field that you can add just for general information that you might want in the form, and the various methods like drop down menu, radio button, etc might not match with your needs.

Review Source

VR

Verified Reviewer  
Director of Operations  
Civic & Social Organization  
Used the software for: 2+ years

### "Wufoo for rescue working"

May 26, 2019

4.0

Pros

Wufoo has enabled our organization to keep track of various client metrics for many different purposes. The ease of form creation and the versatility of options makes Wufoo a pleasure to use.

Cons

There are functions and options that are not very easy to locate during form creation.

Review Source

ER

Erin R.  
Executive Assistant  
Music  
Used the software for: 2+ years

### "Great for smaller projects"

May 13, 2019

5.0

Wufoo was a great way to move our event registration from paper to online back in 2007. We went from an average of 50 to 150 participants and happily used Wufoo for 11 years.

Pros

Easy to use with no programming experience, very customizeable, and great value for the money, with several levels of service depending on your usage. I was always impressed with how friendly the help desk staff were. You can customize the template of your forms, you can set rules, set up payment integration. . . The tone of all the samples and templates is lighthearted, so it feels fun to get work done.

Cons

Ultimately, I switched to something more robust when our need grew, but it was great for over 11 years.

Review Source

RR

Richie R.  
Associate Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wufoo keeps us Organized"

December 17, 2018

5.0

We use Wufoo to process online registrations for many of our events. Having an online presence to register for events give credibility and accessibility to our organization throughout the week, even when our doors aren't open. I love the the process of customizing confirmation emails - it's crisp, professional and furthers our organizational goals.

Pros

I love how Wufoo is so customizable - it's not just a standard form that is filled out online. You're able to communicate your organizational culture through the adaptability and customizable nature of the form.

Cons

I don't have a negative comment about Wufoo - it's been a lifesaver for our organization for processing online registrations.

Review Source

VR

Verified Reviewer  
President  
Retail  
Used the software for: 1-2 years

### "When all you need is an interactive form, Wufoo is for you!"

March 6, 2018

4.0

Pros

Setup and use were extremely easy! Customization of the form and conditional logic was very easy and user-friendly.

Cons

Interaction of the forms is very limited in it's native form. There are other apps that will help tie the output of Wufoo to other software and apps, but they are not supported by Wufoo so you will have to chase customer service between the two companies.

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "I'm Down with the Wufoo"

October 3, 2018

5.0

Wufoo is an easy plugin for landing pages where you want to collect information.

Pros

We've been able to utilize Wufoo for major data collection projects for multiple clients.

Cons

No cons. Wufoo is awesome. Our go to for data collection.

Review Source

DL

Diane L.  
Web Services Administrator  
Education Management  
Used the software for: 2+ years

### "Wufoo - Great Product!"

May 14, 2019

5.0

Pros

Very easy to create surveys and customize themes. Clear interface and documentation.

Cons

When you have a large number of forms it is a bit of a hassle to organize them, although the recent addition of the label feature has improved that.

Review Source

CI

Clarice I.  
Director of Dveelopment  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Woo for Wufoo"

October 6, 2020

5.0

We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use

Pros

Ability to create forms is so simple multiple users Form integration to things like stripe or constant contact easiness to run reports Website integration is key

Cons

Limit of users allowed to use Wufoo Was difficult for some of the older employees at first Two step form for app integration

Review Source

Doug S.  
Freelance artist  
Graphic Design  
Used the software for: 2+ years

### "Simple yet excellent form builder!"

April 23, 2019

5.0

Pros

This software is intiuitive and easy to use. It has features that everyone needs for forms, but it doesn't do it at a sacrifice for simplicity in setting those forms up.

Cons

I've never been unsatisfied with using this software!

Review Source

TA

Tara A.  
Online Business Manager  
Professional Training & Coaching  
Used the software for: 2+ years

### "Cost Effective & Easy Way to Create Forms on the Fly"

October 13, 2020

5.0

Overall, Wufoo is a great deal for the price. There's a lot of features in the free and low-tier options which is great because it can grow as you grow. It's easy to distribute links to others and I love the nicely formatted response/reply emails I get as well.

Pros

Ease of use. Lots of question types and formats to choose from. Pretty easy for a beginner to get this set up and working in less than an hour. It might not have all the bells and whistles of similar products, but it's great for just getting the information you need quickly and easily.

Cons

Support used to be outstanding, however now it's not available from what I can tell. They are not very generous with their free version. I would recommend it to more people if not for this. The interface can be slow to respond and update.

Reason for choosing Wufoo

Easy of use, easy to create what you need quickly. Has all the basics you'll need for creating a form and getting it designed, developed, tested and sent out.

Review Source

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