# Page 2 | BuildPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is BuildPro the right Construction Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225064/BuildPro/reviews

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BuildPro

4.3 (77)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of BuildPro

## Showing most helpful reviews

Showing 26-50 of 77 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AA

Ahmed A.  
Planning and project control engineer  
Construction  
Used the software for: 2+ years

### "The best platform help improve communication between suppliers and the project team."

December 4, 2021

5.0

As a result of this program, modifications to the work schedule are more realistic because of the accurate information it provides about when the items will arrive on site.

Pros

Company supply baskets, including invoices, quotations, and requests, need to be clearly communicated to all employees. This is a critical program for firms. All staff members will receive updates and alerts from BuildPro in a timely manner, ensuring that all requests are up-to-date and being followed up on. To further reduce the likelihood of supply chain disruptions, BuildPro will help improve communication between suppliers and the project team.

Cons

It's all good, BuildPro is simple to use, and there are no challenges in learning how to enter data and follow up on tasks assigned by the users.

Review Source

DM

David M.  
Asst Operations Mgr  
Real Estate  
Used the software for: 2+ years

### "Decent product with a high price tag for production builders."

March 6, 2019

3.0

The overall experience with BuildPro was easy on our office, yet troublesome with our Project Managers and Vendors at times. Hyphen themselves were always helpful in teaching, training, and informing us of the product's capabilities. But due to some minor glitches and some inconsistency among builders and projects this product gained a typical groan during meetings. This prorgam, in my opinion, is great for builders who are doing only 200 or fewer homes a year.

Pros

The integration of Supply Pro and Build Pro is a solid idea and has been executed well. When used the scheduling was very helpful in training new PMs. The Hyphen Team was helpful

Cons

The price tag is high for production builders. Essentially this is a file management/scheduling software program and I dont see the value in paying a price tag per home. It would have been great to look at prices per community and such. Also many of our PMs had troubles with changes not being made while offline. Had trouble scheduling while working on Condo/Apartment projects.

Review Source

Response from Hyphen Solutions

March 22, 2019

Thank you for your feedback. I apologize for the inconvenience you have experienced within BuildPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

Vinnie P.  
Business Systems Manager  
Real Estate  
Used the software for: 2+ years

### "Great Application"

October 30, 2018

5.0

We have leveraged our database to tie the CMs bonus based on milestones completed and the stage of construction. A/P has also become streamlined. Lien releases give full view of all items paid and has been utilized in stated that do not require liens.

Pros

Admin users and managers get full insight into the build process. Jobs can be audited in the field based on schedule updates and payments are seamless.

Cons

There is not a great emphasis placed on the scheduling aspect of the system (both from a development and professional services perspective). The SupplyPro app should be leveraged with location settings to notify the CM that the trade is onsite doing the work today. Reschedule notifications should show the vendor how their schedule is impacted.

Review Source

Response from Hyphen Solutions

November 1, 2018

Vinnie, Thank you for taking the time to provide us with your feedback! Hyphen Solution Marketing marketing@hyphensolutions.com

Chad K.  
Architecture / Purchasing Manager  
Construction  
Used the software for: 2+ years

### "Ease of Use"

October 30, 2018

5.0

Pros

BuildPro makes day to day operation a lot easier to do. By letting the PM update their job information on site it allows us to be a mobile company to have jobs all over the Seattle area.

Cons

Since we have BuildPro through FAST we are not sure the best way to get customer service when we have an issue.

Review Source

Response from Hyphen Solutions

November 1, 2018

Thank you for taking the time to provide us with your feedback! We will support BuildPro functionality for all BuildPro clients. If it is determined during the process that the issue resides within FAST, we can guide you on what needs to be addressed with FAST support. If needed, we would be happy to hop on the call with FAST support as well. Please feel free to reach out if you have additional questions! Hyphen Solution Marketing marketing@hyphensolutions.com

JA

Justin A.  
Regional Construction Systems Consultnat  
Construction  
Used the software for: 2+ years

### "BuildPro review"

May 8, 2019

3.0

Overall I think BuildPro is a good product that needs a face lift/update been using it since early 2000's. Technology has come a long way and BuildPro is still the same 20 years later as far as user interface . I like that BuildPro is a single point scheduling and payment tool that can be accessed from any device with an internet connection.

Pros

I like the multiple ways BuildPro can be used to schedule via JME, To Do List & Box. I also like the alerts and notifications that keep the CM engaged and in tune with their jobs.

Cons

I recently had to work on templates. I found it very arduous and time consuming. Too much button clicking my hand was sore & swollen by the end of the day. Took me all day to update a hand full of templates. Also in the reports some of the fields are not descriptive. For example some reports just say "Date" I have know idea is it the start date scheduled date completed date. Also need to be able to run EPO by completed date that is what matters is when the money is spent. Searching by created date doesn't allow you to see true costs for a month week day etc

Review Source

JS

JANE S.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Hyphen Solution for Construction Subs."

February 18, 2020

5.0

Overall it is an asset to our business. One item is that our builder did not realize there was a cost associated with this product to there subs, or at least they did not pass that information on to us. This needs to be calculated into my cost of doing business for a builder.

Pros

I really like that I can see all upcoming jobs for scheduling through payment. It is very inclusive of all the information I need to do our work for our Builder

Cons

I wish there was a report that listed jobs completed but not yet scheduled for payment. I could track cash flow a little better with that type of report.

Switched from

[BRIX](https://www.capterra.com/p/169170/BRIX/)

The builder made that switch.

Review Source

Response from Hyphen Solutions

June 29, 2020

Thank you for your review Jane. We are pleased BuildPro has helped you successfully see and schedule upcoming jobs through to payment. We are continuously making improvements that will help you with productivity and efficiency. We provided your feedback to our Customer Experience team. Please contact us if you ever need assistance. Thanks again for your review.

CR

Cesar R.  
Purchasing Agent  
Construction  
Used the software for: 2+ years

### "Hyphen Solutions (BuildPro)"

May 3, 2019

4.0

It is not a bad experience, it works good for what I use it, but there is definitely room for improvement.

Pros

The most impressive thing is the amounts of data that BuildPro contains.

Cons

Some items are too sensitive and will not allow our system to integrate properly if everything is not aligned perfectly, there should be some flexibility. Also, when spreadsheets are created, there is too much information within a single cell, it would be a lot more beneficial and time saving if information in the cells was a bit more broken up.

Review Source

JC

Jann C.  
ACM  
Construction  
Used the software for: 2+ years

### "Buildpro"

May 13, 2019

5.0

Overall experience with Hyphen Solutions has been outstanding! They had the representative come out and give us training and use it in the field every day as we have has proven to be most effective and helpful during construction

Pros

The fact that the functionality is user-friendly, and can communicate with the vendor in a timely fashion. Also the ease of notifications

Cons

There should be an option or notes can be read right from the task. At times has gotten stuck having to call customer support, which in turn was very helpful

Review Source

EO

Erick O.  
Project Coordinator  
Construction  
Used the software for: 2+ years

### "Good Service but could be better"

April 24, 2019

4.0

Its definitely a great experience and I believe is in line with the wave of the future but I think it does need some tweaking to make the overall experience simple, easy and effective

Pros

Having all invoices and trades located in a central location is amazing! When documents are loaded correctly the invoice backup is very easy to find and match to what the trade is requesting to be paid

Cons

Some of the features are confusing and causes our trades to have a difficult time requesting the correct amount to bill against

Review Source

VR

Verified Reviewer  
Purchasing Manager  
Construction  
Used the software for: 2+ years

### "Purchasing side of BuildPro"

April 30, 2019

4.0

Our build times have lowered considerably, we spend less time with vendors since all their active and future PO's are visible to them. Communication between vendor and super is all review able.

Pros

very easy to navigate through the system to see jobs. some of the reports are excellent, very easy to pull up PO's see job status. Approval of EPO's is so easy. PO's are all visible for vendor save time with vendors inquiring about PO's.

Cons

Can not run reports that are tailored to filter down to specfic items.

Review Source

EM

Erin M.  
Director of Purchasing & Estimating  
Construction  
Used the software for: 2+ years

### "Avid BuildPro User"

March 8, 2019

4.0

BuildPro has improved our efficiencies of our scheduling and helped eliminate paper and pen processes. It has been a great tool for our builders and we are working on using the Warranty Module so that we can reap the benefits on the customer service side. It is a great tool for homebuilding companies.

Pros

Ease of communication; used among trade partners; web-based and no portal to remote into

Cons

More training documents are needed for Supply side; Builder side is fairly easy to use but can be trouble-some with internet connections

Review Source

MS

Michael S.  
Flooring Estimator  
Construction  
Used the software for: 2+ years

### "Michael Review for Supply Pro"

March 7, 2019

5.0

Pros

I use this website mainly to get lot specific plans for AV Home Builders. They are very easy to access and they are already in PDF format which some other websites do not have.

Cons

Unless you do not use this often, it might be a little confusing on how to get to the plans. You have to go to "view builder documents" then do a bunch of scrolling to get to the plan you need. There might be a shortcut to them but I don't know what that is.

Review Source

KN

Kathy N.  
Office Admin  
Construction  
Used the software for: 1-2 years

### "Thoughts"

April 24, 2020

4.0

Would like more webinars, user group to see how others are utilizing software

Pros

We appreciate the instant communication with vendors

Cons

Struggle with getting IBSWIN/BuildPro communication flow

Review Source

Response from Hyphen Solutions

June 18, 2020

Hi Kathy, We appreciate your time to provide us a review and feedback. One of BuildPro's main functions is to seamlessly connect the supply-chain network and we are so pleased you have had success with it! The ease of communication between builders and suppliers is essential when running a successful home building business. We are happy to hear BuildPro has made your job easier! We currently host a monthly User Group meeting that we welcome you to join if you haven't already. Our team will reach out to you to provide more details.

VR

Verified Reviewer  
Construction Manager  
Construction  
Used the software for: 2+ years

### "Super product/service"

April 24, 2019

5.0

Scheduling/payment and trade accountability at my finger tips.

Pros

I use primarily for scheduling and payment. My current template is very easy to use and adjust. All schedules and payments in one place make for headache free scheduling and follow up.

Cons

I currently do not have ability to preview schedules before saving and updating trades on started task. It would be awesome to have the option to roll hard coded dates along with scheduled task.

Review Source

TK

Tambra K.  
Accountant  
Construction  
Used the software for: 2+ years

### "Easy Use"

May 10, 2019

5.0

They are amazing. You call customer service and they are so friendly and helpful giving information on the front end and back end. They can see if we have POs pending to be released.

Pros

The search functionality is good. Can search through many different areas and can see the entire house at a time.

Cons

That only when the builders push them through to us do they show up when purchasing makes them. Some builders aren't good at releasing them to us.

Review Source

RG

Rob G.  
Database Architect  
Construction  
Used the software for: 2+ years

### "From a data engineer perspective"

October 30, 2018

4.0

Pros

The flexibility with the different modules including customer care and reporting. Technical Support is excellent. Getting data replication running was pretty painless via log shipping. It's quite configurable to company specifics - I've been with three companies that all used it slightly differently but equally successfully.

Cons

Some pretty fundamental reporting capabilities are exceptionally expensive if you need anything that isn't prebuilt. It isn't the prettiest UI on the front end, but it's effective. Spartan, perhaps is the appropriate word.

Review Source

Response from Hyphen Solutions

November 13, 2018

Rob, Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com - The Hyphen Team

RB

Richard B.  
Area Construction Manager  
Construction  
Used the software for: 2+ years

### "Almost there"

April 24, 2019

4.0

Needs a few more options as stated above to be the perfect platform

Pros

It’s ability to mass communicate to all trades. The more effort one puts into the template and set up the better it works.

Cons

The schedule needs the ability to split interior tasks from exterior tasks so that the two schedules may move separately. Also, need the ability to assign tasks as critical or non critical.

Review Source

SH

Steve H.  
Construction Manager  
Construction  
Used the software for: 1-2 years

### "Builder’s review"

April 30, 2019

4.0

Pros

Buildpro documents EVERYTHING. I no longer have to debate if a schedule was sent to a vendor on tie, if the PO was correct, or anything like that. Also, I can add notes throughout the build either to the vendor or for myself as a reminder when complete and reviewing cycle time.

Cons

Biggest issue with the software is it’s response time. Occasionally I have vendors who claim that even though I released a task on Monday, it didn’t show up in their supplypro until Tuesday morning. Never had more than a 24 hour lag though.

Review Source

SK

Shannon K.  
AR Manager  
Civil Engineering  
Used the software for: 2+ years

### "SupplyPro"

May 10, 2019

3.0

Pros

We like how we can accept the PO's from the vendors. If using for payment it works best for us.

Cons

The lack of being able to delete things out. Not being able to keep a PO from being accepted if it's wrong. As the vendor we do not like that we are having to pay for the builders to use this software. We shouldn't be charged to accept the po's on their behalf.

Review Source

DF

Don F.  
Business Systems Analyst  
Construction  
Used the software for: 2+ years

### "Best In The Business"

October 30, 2018

5.0

We are doing more WITH BuildPro than we could ever do without it.

Pros

Best in the business. You are not going to find any other construction scheduling software out there that is going to do what BuildPro does.

Cons

It can get complicated with regards to integration and implementation. Less a limitation of the software than just a fact of life.

Review Source

Response from Hyphen Solutions

November 13, 2018

Don, Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com. - The Hyphen Team

MP

Mark P.  
Const Mgr  
Construction  
Used the software for: 1-2 years

### "Usage of BP"

May 14, 2019

4.0

the one time I had an issue with BP i made a phone call and the support system team never called me back. Ended up getting resolved another way.

Pros

Find it pretty easy to issue EPO's, schedule in JME. Boss wants me to start using BOX which is a slight challenge right now--just not use to it

Cons

Is there a way when issuing multiple EPO's is there a short cut to start the new one instead of going all the way back and start? Are there a info sheets I could print to help using BOX,

Review Source

JT

Jason T.  
Field Manager  
Construction  
Used the software for: 2+ years

### "Not bad, not bad..."

April 24, 2019

4.0

Pros

I have been using BuildPro for quite some time now and after getting used to the operation, which didn't take long, it was/is a great tool out in the field.

Cons

Not really a con, but just making sure on a daily basis everything is where it should be. Not a BuildPro issue.

Review Source

BM

Brenda M.  
Owner  
Construction  
Used the software for: 2+ years

### "Homebuilder subconstractor"

May 3, 2019

5.0

Have been using it for many years, and love the ease of the system, the notifications via email when new orders come, and love getting paid ontime!

Pros

Able to input supplier ord and notes field. Autopay and tracking.

Cons

Would like to print PO detail from overview screen without it sending proj mgrs email.

Review Source

RV

RAMSES V.  
BuidPro Software Support Specialist  
Construction  
Used the software for: 1-2 years

### "Good Construction Software but it can be enhanced."

April 24, 2019

4.0

Most of the issues are fixed via Customer Support since I do not have full access as an Admin.

Pros

I like the reports section because it allows me to get them in different formats: PDF, Excel, HTML.

Cons

Many sub of the menus options seem to be too close next to each other. When selection on option you may inadvertently click the other option. Also, they should update the total GUI experience such as colors, menu displays, bottoms, fonts.

Review Source

SR

Shanon R.  
Controller  
Construction  
Used the software for: I used a free trial

### "SupplyPro - Not Useful for Subcontractors"

November 19, 2020

1.0

This program seems more geared towards suppliers than vendors. Maybe BuildPro would have been more appropriate for our business, but was not an option. Using SupplyPro adds additional steps and doubles the work for billing this project.

Pros

It seems to work well for our GC and they apparently like the ability to make payments to their subs and vendors through this software, if they choose.

Cons

We are "required" by our GC to use SupplyPro to submit our "Payment Requests" (billings), but unfortunately this program does not appear to provide any valuable benefits for our company. It is neither user-friendly, intuitive or informative. It does not generate industry standard AIA progress billings and lien releases that can be downloaded and printed. If you want a record of your SupplyPro billing, you can do a "print screen" when entering your billing and prior to submitting, but you cannot view it once submitted. Change orders are not added to the total contract amount (as is standard) and must be submitted individually as separate contracts. Lien releases are not generated at the time of billing and must be submitted outside of the program. The one release that was in the program was incorrect and could not be accessed to view or change in the "Docs to Sign" section of Lien Docs. It appears you can't track sub-tier lien releases or other compliance docs.

Reason for choosing BuildPro

We did not choose SupplyPro, it was required by our GC. Paying $85/month to submit one invoice per month is extremely expensive, when there are no other benefits to doing so.

Review Source

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