# Workday Professional Services Automation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Workday Professional Services Automation Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more. Source: https://www.capterra.com/p/225189/Workday-Professional-Services-Automation- --- # Workday Professional Services Automation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Workday Professional Services Automation ## What is Workday Professional Services Automation? Workday Professional Services Automation (PSA) automates the entire Opportunity to Cash process in one intuitive tool, linked directly to HCM and ERP data like skills, resource availability, project margins, billing and staff utilization, all designed to match the right talent to the right project at the right time. This eliminates siloed systems, reducing manual, error-prone work, and preventing revenue leakage. Workday Services CPQ (Configure, Price, Quote) integrates with your CRM system to track project opportunities as they progress and automatically creates customer facing quotes, contracts and project resourcing plans, reducing several manual steps in the Sales to Service handoff and jumpstarting projects as soon as they are sold. Built with an adaptable architecture, Workday PSA supports flexible and secure project management, finance, accounting, and HR processes all on one platform, allowing for quick adaptation to business changes with "on the fly" reporting. ## What is Workday Professional Services Automation used for? [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workday Professional Services Automation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.workday.com&name=Workday Professional Services Automation) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workday Professional Services Automation 3.5 (2) VS. [4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.3 (6,977) Value For Money 3.0 (1) Value For Money 4.2 (5,419) Customer Service 4.0 (1) Customer Service 4.1 (6,294) ## Workday Professional Services Automation alternatives [4.5 (857)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,887)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (644)](https://www.capterra.com/p/75598/Harvest/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (784)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Expense Tracking 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Time & Expense Tracking 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing Time Tracking 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Activity Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Workday Professional Services Automation 7 features Track and document all activities across devices, networks, and other systems Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Monitor and record expenses such as purchases or charges incurred Plan and coordinate all the resources, costs and time needed to execute assignments Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Pam S. Assoc. Director of Engagement Education Management ### "Difficult to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 January 14, 2024 For simple things, it's easy to use--updating your profile like your address, phone number, etc. When you get into processing invoices or credit card charges, I think the process gets very clunky and if you need to pause or do a task that is atypical, I find that I struggle to complete the work. Pros Workday really does provide many useful tools and modules; it's loaded with options like managing staff's timesheets, requesting time off, expensing charges, monitoring your personal employee page for vacation/sick balances, forms, updating personal info., etc. Cons This software is very clunky and what I call non-intuitive. What you think is an intuitive path for finding something or moving forward to what you think is the next step isn't always the case within Workday. Many times I have paused working on expensing a credit card charge, and when I go to retrieve it, I spend more time just trying to find the saved draft in the system. Typically, I end up getting a PNP to find the appropriate path to getting to the draft document so I can finish expensing that charge. Other areas within Workday have that non-intuitive flow that makes the software clunky and really frustrating at times. Again, the software has a ton of features and modules, but some are really difficult to use, especially compared to other software programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Especialista de aplicaciones clínicas Health, Wellness and Fitness ### "Herramienta de reporte de horas sencilla" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 26, 2023 La empresa ha mejorado lo fluido que funciona la app. Antes daba muchos más fallos y se quedaba pensando más tiempo. No obstante, creo que deberían seguir mejorando en esa línea. Pros Me gusta que sea sencillo reportar las horas aunque en ocasiones hay que hacer demasiados clics para añadir proyectos o subtareas. Cons En ocasiones cuando añades muchas líneas de golpe falla diciendo que tiene muchas queries de sql. Por tanto pierdo todo el trabajo realizado. También mejoraría el número de clics para hacer las cosas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)