# CSIRoad Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CSIRoad the right Fleet Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225193/CSIRoad/reviews

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CSIRoad

4.8 (8)

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Last updated March 13th, 2026

# Reviews of CSIRoad

Ease of use

4.5

Customer Service

4.9

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Dave F.  
Sr. Accountant  
  
Used the software for: 2+ years

### "Piasa Oils Transport, LLC"

December 12, 2016

4.0

We have a good relationship with CSIRoad and their product for over 15 years. We only utilize a small portion of the overall product features. The software is very adaptable to our needs and is compatible with our primary accounting system. Service and Support from CSI is excellent, keeping our system up to date as well as quickly addressing any issues (few and far between) that may pop up!

Review Source

BS

Bob S.  
IT Director, Terminal Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Sensitive to change"

December 13, 2016

5.0

We have been a customer since 2000. CSI has always been sensitive to our changing needs. They have always been able to come up with a solution to any issues we have. The are quick to fix any problems and conflicts with the software.

Review Source

MD

Manny D.  
CFO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Cool Transport!"

December 12, 2016

4.0

Overall experience has been great. Anytime we have a question or concern, CSI has been quick to respond and help us in any way that they can.

Pros

The ease of use and the functionality.

Review Source

CD

Cheryl D.  
Account Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Awesome Support!"

December 13, 2016

5.0

As a new company starting from the ground up, CSI Road was a great choice. From the initial contact to continued customer support, CSI has been there for us. We are a specialized carrier and CSI fits our needs. I have been in the Trucking business for 29 years and have used numerous programs, this software does it all! The training is geared for your own pace.....one on one hands on training for each component of the program has worked well. I would recommend CSI for anyone in the trucking industry looking for new software.

Pros

The continued Customer Support. No question is a dumb question

Cons

Some components of the system have multiple steps to get to the end.

Review Source

MKD

Mary Kay D.  
  
Transportation/Trucking/Railroad  
Used the software for:

### "five stars"

December 12, 2016

5.0

My experience with the software and the customer service support has been excellent. I adopted to the system well. Mainly do to customer service support especially in the area of patience and answering question(s) fully and guidance as well.

Review Source

SN

Shannon N.  
  
  
Used the software for:

### "Reliable Carriers CSIRoad Product Review"

December 20, 2016

5.0

I have been working with CSIRoad since November of 1999. Their fast response and ability to modify our system allow us to improve efficiency quickly. As a result, the software has evolved with the needs of our clients. In an industry where service also relies heavily on integration, CSIRoad has been an invaluable partner.

Review Source

TJ

TUNISIA J.  
SALES & TRANSPORTATION  
  
Used the software for:

### "SALES REP"

November 13, 2014

5.0

LOOKING FOR A TRUCKING SYSTEM THAT WILL BE ABLE TO DISPATCH,MAPPING (BEING ABLE TO INPUT ALL OF OUR CLIENT INTO THE SYSTEM), FUEL, & AT THE END OF THE DAY BE ABLE TO PUT THIS INFORMATION INTO OUR SYSTEM AND PRINT OUT A REPORT FOR OUR CLIENTS.

Review Source

KK

Karla K.  
  
  
Used the software for:

### "CSI Review"

January 17, 2017

5.0

For what I use it for, it works. I do wish some of the reports had more options. Customer Support is always helpful.

Review Source

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