--- title: "Metrics that Matter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Metrics that Matter Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more." source_url: "https://www.capterra.com/p/225297/Metrics-that-Matter/" page_type: "product" language: "en" --- # Metrics that Matter Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Metrics that Matter ## What is Metrics that Matter? By combining data from your enterprise systems with feedback collected through evaluations, Metrics That Matter (MTM) paints a complete picture of learning programs and business performance. Reduce waste in your L&D budget and focus your investments on programs that achieve tangible results. Leverage the worlds largest database of L&D effectiveness and impact benchmarks, including Net Promoter, scrap learning, and estimated performance improvement due to training. ## What is Metrics that Matter used for? [Training](https://www.capterra.com/training-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$17000 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Metrics that Matter?[Manage this product listing](https://www.g2.com/products/explorance-metrics-that-matter/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Metrics that Matter 4.6 (11) VS. [4.5 (27)](https://www.capterra.com/p/162038/LanteriaHR/reviews/) Starting Price CA$17000 Usage Based, Per Year Starting Price $4.2 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (11) Ease Of Use 4.3 (248) Value For Money 4.7 (9) Value For Money 4.8 (164) Customer Service 4.9 (11) Customer Service 4.8 (177) ## Metrics that Matter alternatives [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) [4.5 (248)](https://www.capterra.com/p/161821/ELMO-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161821/ELMO-Software/) [Cognology](https://www.capterra.com/p/10304/Performance-Management-System/) [4.7 (24)](https://www.capterra.com/p/10304/Performance-Management-System/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10304/Performance-Management-System/) ## FAQs about Metrics that Matter Overview ### Which roles and teams benefit most from Metrics that Matter? Metrics that Matter is most used by training managers, instructors, and learning leaders who need to measure course effectiveness, learner satisfaction, and training quality. Operations administrators and analysts use it to streamline reporting, while sales and support leaders rely on insights to improve enablement programs, performance outcomes, and continuous improvement efforts. Answer based on 11 reviews Overview ### What company size and specific industries is Metrics that Matter built for? Metrics that Matter is designed for large organizations that need to assess the efficiency and tangible value of their learning programs. It is suited to enterprises and other sizable employers that manage training initiatives and want to measure learning outcomes, program effectiveness, and business value. Features and Usability ### What are the key features of Metrics that Matter? Metrics that Matter offers performance management, competency management, and assessment management, plus learning management and course management for training programs. It also includes customizable reports, real-time reporting, dashboards, performance metrics, surveys and feedback, and single sign-on, with API access and third-party integrations. Integrations ### Which third-party tools and platforms does Metrics that Matter integrate with? Metrics that Matter connects natively to Blackboard, Canvas, and Cornerstone. These integrations support learning management and training workflows across common education and talent development platforms. Getting Started and Support ### What training and onboarding options does Metrics that Matter offer? Metrics that Matter provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Metrics that Matter offer? Metrics that Matter provides email/help desk, FAQ/forum, knowledge base, and phone support. Users can use these channels to get product guidance, find answers in self-serve resources, or contact support directly when needed. ## Features AI summary Based on 7,102 Learning Management System reviews Capterra data shows that buyers of learning management system software rank the following features as their top priorities: - **Course Management** (**48%** of reviewers rated this feature as critical) - **Learner Portal** (**47%**) - **Training Management** (**44%**) Metrics that Matter supports all three features that reviewers rate highest: **Course Management**, **Learner Portal**, and **Training Management**. Together, these capabilities help businesses organize and deliver training content, give learners easy access to courses and progress information, and manage training programs more effectively, allowing teams to improve learning delivery and track development more efficiently. Tests/Assessments 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Blended Learning 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Supports learning paths that combine in-person classes with online/virtual courses Reporting/Analytics 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Employee Profiles 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Academic/Education Software specialized for schools (K-12 & Post-Secondary) API Application programming interface that allows for integration with other systems/databases Metrics that Matter 34 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - eLearning Companies: Software specialized for companies that sell courses/content - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Learning Management: Organize and track educational activities - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Multi-Language: Manage and support multiple languages - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.7 (9) Basic CA$17,000 Usage Based,Per Year Value for money 4.7 (9) 4.7 Based on 9 reviews ## Integrations [ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)[ Cornerstone](https://www.capterra.com/p/148825/Cornerstone/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.6 Based on 11 reviews Filter by rating 5(7) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AA akram A. Training Manager Information Services ### "Good experience and it's easy to support our business needs " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 17, 2021 it's very good experience , and i see that MTM meets our business needs , that way we maintain our Business with MTM . Pros Data analysis , students feedback easily to see , Cons we prefer dashboard that summarize instructor performance rate within the year , also to activate notification dedicated for instructors with low rate as reminder Reasons for choosing Metrics that Matter meets our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Belle S. Operations Admin Information Technology and Services ### "Great Reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2021 It was good but not perfect. Pros MTM have us an anonymous feel for our students to complete evals, wherein this evals gave us an assessment for our instructors and improve future training. Their customer service is a 5 as they reply quickly and solve issues in time. Cons ease of use. Menu are hard to find most especially for new users. sometimes slow to load. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LJ Louis J. Training Manager Facilities Services ### "JCI Manager's Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 I really like using this tool and the working relationship I have with the MTM staff. Pros I can farm the data provided to get to ROI, asses instructors performances, and judge if course material is relevant. Cons Sometimes it is difficult to get to data you like to find. Also, MTM at times puts all the companies data together, vice separating it by region or field. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Ty M. Head lead millwright Paper & Forest Products ### "it was an amazing course" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2021 I believe that every one can benefit from this course. it is exceptional. would be great for more supervisors to be involved with this program! Pros it was very knowledgeable, it is extremely well prepared! Cons was not long enough. could go into more detail Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Alejandro F. Cisco Instructor Telecommunications ### "Perfect Client attention" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2019 Pros The good client attention. It was very quickly. Cons When you have to change your data email, you must speak with the support mandatorily. I had to do that, by this way. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NL Nataliya L. Admimistrator Education Management ### "MTM. Pros and Cons." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2019 In brief, it's positive experience. Thanks for your cooperation. Pros Our company has 2 main pros: 1) Courses quality reports. It's highly important for us to understand how useful vendor trainings are for our customers and is there a point to cooperate with this or that instructor. 2) Digital certificates for course completion which are provided by some vendors is also useful MTM feature. Especially in terms of time economy. Cons Sometime customers refuse to follow a survey (Post Event) in MTM. It could be difficult to persuade them. Reasons for choosing Metrics that Matter MTM is the only product we have ever used. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BT Barry T. Cloud Support Engineer Information Technology and Services ### "MTM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2019 Staff always ready to help, even when it is beyond their scope they still assist Pros Great software to get what you need for Microsoft MCT's ! Cons Everything worked well and support helps when you get stuck Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AP Andrew P. Global Instructor & Quality Assurance manager Education Management ### "Metrics that Matter by Explorance\_Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2019 Good once you understand the system Pros Ability to see reports quickly and easily Cons A little difficult to use on my own rep was a star Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JB Jennifer B. Director, Ciena Learning Computer Networking ### "Best software on the market for Learning Analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2019 We have been able to use MTM to discuss the value of our learning services with our customer, partners and employees. It helps demystify the "what did they get out of it and how will they use it to be more productive" question. Pros Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet." Their smart sheets are well researched, provide actionable data, are scalable globally in multiple languages and provide relevant and actionable data. The out of box reports are well thought out and easy to use. And they are very invested in adoption and the standard support services and account team are excellent. Cons The standard reports can be a little challenging to customize, however this is improving with their next generation reporting that rolled out this year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VR Vinod R. Operation Analyst Computer Networking ### "Great Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2018 Overall experience is been awesome. Pros It's user friendly. It has lot of different options for generating the reports. Cons It's little slow to update the details and also while loading the information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/225297/Metrics-that-Matter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.