# Anagram Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Anagram Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more.

Source: https://www.capterra.com/p/225457/Anagram

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# 

 Anagram Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Anagram

## What is Anagram?

Anagram is an all in one vision insurance software platform that helps healthcare providers and patients access in-network out-of-network benefits in minutes and submit claims online. No more dealing with insurance companies by phone or submitting claims by paper. Anagram allows eye care providers to navigate all vision plans in a single software tool delivering eligibility, benefits, and claims for vision plans so that you can focus on patient care instead of vision insurance administration.

## What is Anagram used for?

[Optometry](https://www.capterra.com/optometry-software/)[Insurance](https://www.capterra.com/insurance-agency-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

95%

Neutral

2%

Negative

4%

Starting price

$27

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Anagram alternatives

Highest Rated

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)

[5.0 (127)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/181958/iTRUST/)

[4.5 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

Starting price

$319.00

Per User, Per Month

[4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/)

Starting price

$199.00

Per User, Per Month

[Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/)

[3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/156685/Eyefinity-EHR/)

[View all alternatives](https://www.capterra.com/p/225457/Anagram/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.9 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Claims Management

4.7 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Activity Dashboard

4.6 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Patient Records Management

4.9 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Insurance Management

4.9 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Client Management

4.5 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Anagram 18 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Record employee's benefit plans and selections throughout career progression

Process of submitting and following up on claims with insurance companies

Process of tracking new and submitted claims and the status of submitted claims

Manage contact details and communication with clients

Determine what amounts employees should contribute towards their benefits from each paycheck

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Compliant with HIPAA, which sets standards for sensitive patient data protection

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Create, administer and manage insurance policies for various customers and insurance lines

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

Receive data and information in real time

Ability to record, store, update, and retrieve information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Get Advice

We can help you find the software with the features you need.

Features

4.5 (56)

4.5

Based on 56 reviews

## Pricing

Value for money

4.6 (48)

Basic

$27.00

Flat Rate,Per Month

Value for money

4.6 (48)

4.6

Based on 48 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (54)

4.7

Based on 54 reviews

## User reviews

Overall rating

4.7

Based on 56 reviews

Filter by rating

5(47)

4(6)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

MR

Michelle R.

Optician Office Manager

Medical Practice

### "I wish we wouldn't have waited so long!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2026

I spoke on and off with \[sensitive content hidden\] for a couple years about terminating our contracts with Vision Plans. He was always friendly, never pushy. He explained how the process would work and when we finally did it he and the other staff members made sure my entire staff knew how to handle the patient conversations to best foster those relationships. They also walked us through the termination process with the insurance companies. We knew exactly what to expect every step of the way. The patience they have with myself and my team is much appreciated.

Pros

The staff are all friendly, knowledgable, and never made us feel silly for not knowing how to do something. That should be enough but I LOVE that they offer webinars to share their wealth of knowledge!!

Cons

Nothing that Anagram could have controlled. Spectera has a troublesome 2 factor log in. As for the RCM side, our office has had a system for billing for over 25 years. In most cases change is good and necessary, except in this case. This doesn't mean we weren't happy, it just means it wasn't right for us. The entire team at Anagram worked hard to accomodate our way of doing things and their patience and persistance is much appreciated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kristin J.

Office Manager

Health, Wellness and Fitness

### "Anagram has helped our clinic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 17, 2025

I have been very pleased with Anagram. We had a poor billing experience before and very much wanted to keep billing in house. When our biller left, it was just the doctor spending his nights billing and our A/R was getting high. Anagram has put it all to rights, and the way they work in our EHR is straightforward and easy to follow.

Pros

Anagram is not like most billing companies or any we have worked with. Our account manager is our direct contact and always available.

Cons

The portal needs to have individual access for each team member so we can find who is doing what internally.

Alternatives considered

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

Reasons for choosing Anagram

\[sensitive content hidden\] was kind and persistent. Trizetto was cheaper but uninvolved. RevBilling hasn't won my trust because Rev doesn't always make good products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Naila A.

Medical Director CEO

Hospital & Health Care

### "Make The Change "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

Excellent and highly recommend. We had our previous billing platform for over 10 years. This change was a big move. It went really well. Trust this team.

Pros

Anagram RCM is an excellent tool to allow a practice to summit their billing on time. The Team took time to help integrate our routine with their routine and help meetings to assure our needs were met. We are a large practice with VSP + Medical billing. We needed both and RCM has billers that understand both. Highly recommend. \[sensitive content hidden\] is the one to contact and she is well versed in integration.

Cons

Anagram RCM is working on new technology for insurance verification, reviewing patient deductibles and making the claim submissions easier. Looking forward to the upgrade.

Switched from

[RevCycle Engine](https://www.capterra.com/p/194770/Revenue-Cycle-Engine/)

They did not accept VSP claim submission.

Alternatives considered

[Private Practice Software](https://www.capterra.com/p/255587/Private-Practice-Software/)

[RevCycle Engine](https://www.capterra.com/p/194770/Revenue-Cycle-Engine/)

Reasons for choosing Anagram

\[sensitive content hidden\] was our client manager and she was experienced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Kelly J.

Office Manager Insurance Agent

Medical Practice

### "Office Manager/Insurance Agent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Fast, efficient, helpful....makes my job as insurance agent and office manager so much easier.

Pros

So many PRO's with Anagram! The insurance locator is GAME CHANGER! So helpful for the office

Cons

If I had to say one negative about Anagram, it would be (and I don't believe that it's Anagram) sometimes when trying to locate insurance, the system fails in the search and provides no insurance at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kelli F.

Billing Specialist

Medical Practice

### "Best Decision our practice has made!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2025

Has been an excellent experience. HIGHLY recommend working with Anagram. We made the switch 5 months ago and could not be happier

Pros

Excellent communication, very knowledgeable and ease of use. Our account specialists are amazing and have made our transition with Anagram easy and worry free

Cons

I haven't found any cons working with Anagram. They are extremely thorough and have helped with lowering our A/R

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Azra B.

Office Manager

Medical Practice

### ""No Complaints – Anagram Makes Things Simple""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Pros

I've had a really positive experience using Anagram. The platform is easy to use and not complicated at all, which makes managing things like invoices really smooth. Tracking invoices is straightforward, and everything is clearly laid out. What really stands out, though, is the customer service. The team is super helpful and always responds to messages—usually within 24 hours. Their quick and friendly responses make a big difference. Overall, Anagram makes the whole process simple and stress-free. Highly recommend!

Cons

So far, I haven’t had any major issues with Anagram. On the rare occasion that something comes up, they take care of it quickly. Overall, it's been a smooth experience, and I’m happy with how everything works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Carrie C.

Account Specialist

Medical Practice

### "Account Specialist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

Pros

The Anagram team is responsive and available when billing questions/issues arise. They have been very receptive to our specific billing needs and we have had no issues since beginning to work with them!

Cons

Perhaps there could be an easier method of reaching out with questions? We use the inquiry tool but maybe there could be a separate chat tool to ask quick questions?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sadie B.

Operations Manager

Medical Practice

### "Best Rev Cycle Managers "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2025

We have been pleased with their collections and find that they are on top of issue that arise and are problem solvers.

Pros

Their attention to their clients needs is unmatched! I love that they are the creators of the program they use, which I feel makes them more vested in our success.

Cons

I have no cons, I have found them to be supportive and if something does arise that needs addressing they are all over it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kristy H.

optician

Medical Practice

### "anagram reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2024

I have always had a good experience & it pays for itself with 1 or 2 patients

Pros

I like that I am able to look up out of network benefits for our patients that choose to come to us. I hate that vision plans are dictating how people should be acquiring their optical needs, people should have a choice to go anywhere & this enables so the patients can

Cons

there is not really anything that I dislike, it works as it is designed to work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KT

Kay T.

Optical Assistant

Medical Practice

### "Great alternative for Out of Network insurances"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 6, 2024

Pros

Very easy to navigate. It gives patients the benefits up front so they don't have to wait to get reimbursed.

Cons

No cons, so far. Wished we started using it sooner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/225457/Anagram/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)