# Myphoner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Myphoner the right Auto Dialer solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225488/Myphoner/reviews

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Myphoner

4.7 (99)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Myphoner

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

Bill Laurel P

ProgrammerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“Myphoner is an amazing tool due to its ability to automate and monitor customer outreach, design personalized campaigns and messages, generate detailed reports about each call, and integrate with many CRMs.“

April 10, 2023

BM

Bettina M

ManagementE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“I dislike that I can only export around 5000 leads in Excel before they will be delivered in CSV, which is always a little messed up.“

May 15, 2023

RC

Ruth C

Sales SupportMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“I LOVE the analytical and reporting features of Myphoner. As a team lead, this is a great way to keep track on calls and results for my team.“

May 16, 2023

AD

Andrejs D

REal estate investorReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“the search option needs work, it wouldn't find certain leads by their lat names or first names, which i find to be very annoying especially when you have hundreds and thousands of leads to go through. “

May 6, 2020

HM

Hayden M

ProducerInsurance, 11 - 50 employeesUsed the software for: Less than 6 months.

“The power dialer is perfect for making a higher number of calls in a short period of time.“

May 15, 2023

JA

Jenna A

Sales InternE-Learning, 51 - 200 employeesUsed the software for: 6-12 months.

“Sometimes contacts can't hear me, but i am not sure if that is a myphoner problem or just my laptop.“

February 8, 2021

HM

Hayden M

ProducerInsurance, 11 - 50 employeesUsed the software for: Less than 6 months.

“Myphoner has really helped me raise my level of prospecting output without increasing overall time in my day.“

May 15, 2023

## Showing most helpful reviews

Showing 1-25 of 99 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tayler U.  
Owner/Director of systems operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Great system for business development teams"

June 27, 2019

5.0

Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects. We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.

Pros

1) ease of use 2) highly customizable 3) makes calling cold leads a breeze 4) their team has a hands on approach to help make the software work for you.

Cons

1)they had no phone dialer..but have now included it. 2) integrations with other crms

Alternatives considered

[PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/)

Reason for choosing Myphoner

It was a better fit for our company and it had way more features.

Review Source

TJ

Tyler J.  
Sales Manager  
Telecommunications  
Used the software for: 1-2 years

### "Best Cold Calling Software For Scorching Through Leads"

September 17, 2019

5.0

The speed at which my cold callers are able to call is my primary concern. Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.

Pros

My favorite pro about this software is that it makes it easy for a team of 10 cold callers to all work out of the same pipeline without stepping on each other's toes. The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.

Cons

My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.

Alternatives considered

[Kixie PowerCall](https://www.capterra.com/p/135636/Kixie-PowerCall/)

Reason for choosing Myphoner

Mainly to keep a big pipeline of leads for all callers to share from.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Outreach was too complicated for our process - we wanted to simplify the beginning of our sales process.

Review Source

AB

Aditya B.  
Business Development Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Value for money for sellers"

July 2, 2019

4.0

The software has helped me improve on the followups. Also, consolidate the database coming from different sources at one place.

Pros

Easy navigation. All info is visible in one go without any need to scroll. Helpful for setting up followups for the sellers.

Cons

Needs integration with the CRM's like salesforce A mobile app would be helpful.

Review Source

RT

Rochelle T.  
Sales Assistant  
Telecommunications  
Used the software for: 2+ years

### "Great for outbound calls"

May 15, 2023

5.0

Overall I prefer it to other calling platforms the company uses. Would be nice to have a list of "helpful characters to use" for example in the scripting if you want it bold you would add two astix' \*\* either side of the words you want \*bold\*\*, one \* each side for \*Itallics\*, and the "\`" will make it red , you can also add > > to make it indented or large.

Pros

There are a lot of features, especially if you have admin rights and pay for the added features, like being able to email and send messages. Typically I use to for auto-dialing, recording your call, and ease of use. It is very easy to import an excel csv file and start calling with just a few setup sets. Having the option of the script on screen is also very convieneint.

Cons

The limitation with the service providers. and not having a better help file. On saying that messages are answered within the day

Review Source

Response from Myphoner

May 16, 2023

Hi Rochelle, thanks for the stellar review! It sounds like you are using our old markdown-based editor. There's a link beneath the editor area that will lead you to a cheat sheet describing those helpful characters to use. Have you considered opting for our latest upgrade to the editor? It's an all-new wysiwyg editor with no BS editing and basic formatting capabilities just like you are asking for. The upgrade is free and you enable it from the management section.

MH

Mathieu H.  
Managing Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Review bt Mathew"

May 15, 2023

5.0

Very good user interface. Very easy to use.

Pros

Simplicity, and all the basic functions you need are there.

Cons

The date function does't work. American time. Options within field definition, if you want to change the order of options you have to start again. More functionality in the app.

Alternatives considered

[Steam-connect](https://www.capterra.com/p/158092/Steam-connect/)

Reason for choosing Myphoner

Simplicity and price.

Review Source

Response from Myphoner

May 16, 2023

Hi Mathieu and thanks for your review! With regard to your comment about American time - are you aware that you can configure your preferred date and time format in the user preferences of each user? Also, could you please open the support chat and report the broken date function to us, so we can get it fixed? Support is available 24/7 from the help menu -> Message Support.

BM

Bettina M.  
Management  
E-Learning  
Used the software for: 2+ years

### "Experiance makes perfect!"

May 15, 2023

5.0

My experience with myphoner is an overall good one. The team is helpful and always trying, even if you are not the most technical person. Lists and campaigns can be viewed and controlled quite easily. It is the 3rd program I am working with and I am genuinely content.

Pros

We have used it for years now and although our prior individually programmed solution was custom made and had a few features that we really liked, I do value the service and contact, the stable platform to work with even more. And of course is less expensive than having two IT-people on our payroll.

Cons

I dislike that I can only export around 5000 leads in Excel before they will be delivered in CSV, which is always a little messed up. For my employees, it would be nice to have everything in German eventually.There are a few quirks that would make my life easier, but some are already on the to-do list at myphoner and some might just be very individual.

Review Source

RC

Ruth C.  
Sales Support  
Marketing and Advertising  
Used the software for: 2+ years

### "MY Phoner for Sales Support"

May 16, 2023

4.0

Keeping analytical tracking and records of leads called, and how well colleagues are working and whether they are meeting their KPI's. Have used email feature in the past and I find that perfect, but not currently using with any of my clients. Would love to learn more about some of the new features such as SMS etc

Pros

I LOVE the analytical and reporting features of Myphoner. As a team lead, this is a great way to keep track on calls and results for my team. The ease of use of the system to track of calls, and callbacks etc, the categorization is amazing.

Cons

I don't really find at this stage any issues with features. I don't use the Voip side, which has had issues in the past, but generally easily resolved.

Review Source

RN

Rune N.  
CSO  
Computer Software  
Used the software for: 1-2 years

### "Greate value for money"

May 15, 2023

5.0

Great!!!

Pros

MyPhoner is a great product with a high efficiency output

Cons

More customizable phonenumbers would be great. A big wish would be that the activity tab is split into an activity tab and a tap cor comments, so it would be a lot quicker to see comments without the need to scroll down and sort throug all the missed calls etc.

Reason for choosing Myphoner

For one it is a danish product and we were able to acctually speak with the sales person and support. \[sensitive content hidden\] took the time to help set it up in the most efficient way and really took the time to make sure everything was running smoothly and made sure we got a quick respons whenever we had queations

Review Source

VR

Verified Reviewer  
Programmer  
Computer Software  
Used the software for: 2+ years

### "Easy to use"

April 10, 2023

4.0

Pros

Myphoner is an amazing tool due to its ability to automate and monitor customer outreach, design personalized campaigns and messages, generate detailed reports about each call, and integrate with many CRMs. Additionally, its cloud-based platform and user-friendly interface make it even more appealing.

Cons

Nothing, I really enjoyed using Myphoner. It was very user friendly and easy to navigate.

Review Source

Tom D.  
Sales  
Internet  
Used the software for: 2+ years

### "Perfect, easy to use tool for outbound campaigns."

April 30, 2020

5.0

Great experience. Great customer service.

Pros

Simple, easy to use, practical, well conceived. Great customer support. Highly recommended!

Cons

Integrating the email could still be improved.

Review Source

MA

Max A.  
Director  
Financial Services  
Used the software for: 2+ years

### "Invaluable for business growth"

May 10, 2020

5.0

Pros

Fantastic to keep track of lead contacts and maximise the potential to turn them into clients. Its intuitive functionality helps to optimise time spent organising and actioning lead follow up.

Cons

I would like to be able to send mass emails to lead list's and track their interaction.

Review Source

JA

Jenna A.  
Sales Intern  
E-Learning  
Used the software for: 6-12 months

### "Big Fan!"

February 8, 2021

5.0

Pros

Easy to use and figure out, if just starting out with the site! Helps contacts and leads stay organized!

Cons

Sometimes contacts can't hear me, but i am not sure if that is a myphoner problem or just my laptop.

Review Source

Response from Myphoner

February 9, 2021

Hi Jenna Thanks for your fantastic review of Myphoner! Glad to hear that you are a big fan and that you find our platform so easy to use. With regards to contacts not hearing you sometimes, with VoIP there can be a host of different reasons from your hardware, the ISP or the route that is being used. Please reach out to the account owner and let them know you are having issues and we'll then do a deep dive and look into the issues and help resolve them.

AA

Ali A.  
IELTS Counsellor  
Education Management  
Used the software for: Less than 6 months

### "IELTS Counselling Team at the British Council"

February 4, 2021

5.0

Pros

user friendly, tracking features, list creation, reminders, categories

Cons

I havent been able to add English and Arabic text into a template, and have them each in their own respective text direction - could be something I am doing wrong though, will continuing playing around.

Review Source

Response from Myphoner

February 5, 2021

Hi Ali Thanks for your stellar review of Myphoner, we really do appreciate you taking the time to write up your feedback. Regrettably, in terms of RTL (right to left) support, we don't have this functionality. I will, however, log a feature request on your behalf in order to look into this in the future.

EE

Engell E.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Worth every penny"

July 2, 2019

4.0

It gives me 95% of what I could dream about.

Pros

Its easy to use and the stability is just perfect

Cons

There´s still missing some features that could improve myphoner

Review Source

NH

Nick H.  
Manager  
Computer Software  
Used the software for: 1-2 years

### "Incredibly easy to use"

May 4, 2020

5.0

Pros

It's very easy and intuitive to use. Makes it nice and simplistic to contact customers

Cons

Overall there aren't any issues with this.

Review Source

KH

Katie H.  
Admin  
Utilities  
Used the software for: 2+ years

### "Helpful!"

June 28, 2019

5.0

Nothing to complain about but we had a very helpful assistance when we had a problem on our account, cannot fault

Pros

Easy to use and understand, layout is nice and not too cramped

Cons

Uploading data sometimes its difficult to get CSV formatted numbers to show full but i don't think this is myphoners fault!

Review Source

GN

Gregory N.  
CEO  
Computer Networking  
Used the software for: 6-12 months

### "Fantastic! "

September 17, 2019

5.0

Pros

Simple and easy to use for end users, simple to set up for admin.

Cons

No real problems with it. Software does exactly what we need it to do.

Review Source

TL

Thomas L.  
CEO, Founder  
Telecommunications  
Used the software for: 6-12 months

### "Great solution for coldcalling campaigns.."

August 31, 2016

5.0

Great product, very easy to set up campaigns, fast lead upload and excellent customer service. Thank you Jeppe. Keep up the good work.......

Review Source

Response from Myphoner

October 14, 2016

Thanks for your feedback! Better email integration is in the works - check our public roadmap for more: http://www.myphoner.com/roadmap /The myphoner team

AG

Alex G.  
Managing Director  
Human Resources  
Used the software for: 1-2 years

### "Great Service"

September 17, 2019

5.0

Pros

I really like how easy it is to use this software. From the moment I got it, everything was very straightforward.

Cons

There is really nothing bad to say about this software.

Review Source

mF

michael F.  
new business executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "easy, simple and affective "

August 29, 2017

5.0

better calls to prospects and better information recording

Pros

ease of use and good integration of 3cx and good user interface and easy to set up .

Cons

could do with a few more features such as integration of Out look Callander but still better then closes competition

Review Source

TS

Tony S.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great Product"

April 29, 2017

4.0

I create time with this product. There could be much more time to be saved if improvements were made. :)

Pros

The integration with other products is probably the best feature. Also, the ability to customize is key as every industry is different.

Cons

Having the ability to have a prerecorded voicemail button is crucial and very much needed. Also, if there would be a way have different templates of voicemail that way you are not sending the same vm to the same person day after day. The ability to text would be great as well. Text buttons would be best.

Review Source

Response from Myphoner

April 30, 2017

Hi Tony, thanks for reviewing! We are actually in the inception phase for both of your suggestions, but haven't decided on when and how it's going to happen yet. You can follow along in what's coming to myphoner feature wise in our public roadmap: https://www.myphoner.com/roadmap

SO

Sarah O.  
Chief operations officers  
Wholesale  
Used the software for: Less than 6 months

### "I'm amazed"

January 19, 2017

5.0

I just started cold calls with my business a week ago and have already found an immense value in implementing Myphoner. It only took one day of looking at the fifty spreadsheets I had divided by states to know that there had to be an options to help me save time and money. Myphoner has been the easy answer for all of my problems. I expect that as the company grows and continues to offer additional features that I will continue to be amazed. On top of all of this their customer service has been a joy to work with.

Pros

I love how easy it it to use and set up. Everything is very self explanatory.

Cons

Nothing that time won't fix. The look of the site still feels a little outdated and clunky. I think that it could use a small amount of refinement to further simplify work flow and decrease the amount of clicks it takes to complete a function.

Review Source

CF

Cameron F.  
MD  
Telecommunications  
Used the software for: Less than 6 months

### "Review for Myphoner"

May 1, 2020

5.0

Pros

Uploading excel spreadsheets is easy to do on this platform.

Cons

i would like the cost effectiveness to be better. (cheaper)

Review Source

CB

Carol B.  
Inside Sales  
Insurance  
Used the software for: Less than 6 months

### "haven't been using long so far great though"

June 5, 2017

5.0

many ... love it totally. really nothing comes to mind...seriously...i am a real person too lol...so far this phoning system has worked perfectly for me!!

Pros

spot on design for front line phoning....super (and EASILY) customizable so it makes perfect sense for your industry ....robust but not cloggy

Review Source

kV

koen V.  
sales manager  
  
Used the software for:

### "Myphoner delivers beyond expectation, price/quality excellent."

December 20, 2014

5.0

Im using Myphoner for 4 months now and I wouldnt change it for anything else, the software is easy to use and simple but it still manages to offer an advanced toolkit for lead management. Quality vs pricing is excellent, and the customer service beyond expectation. Answer or fix to a problem or is usually within 5 minutes. That's by far the fastest and most effective customer service I've ever experienced. No need for heavy and overpriced lead management software anymore :) Thanks Jeppe, keep it going, you are doing a great job! Kind Regards Koen

Review Source

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