# Page 2 | Myphoner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Myphoner the right Auto Dialer solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/225488/Myphoner/reviews --- Myphoner 4.7 (99) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Myphoner ## Showing most helpful reviews Showing 26-50 of 99 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JN Jimmie N. Insurance Broker Insurance Used the software for: 1-2 years ### "Why you should use myphoner as a budding insurance agent" April 12, 2018 5.0 If you are starting any type of calling business it is a simple click to dial, web based program that you can use to call leads without burning up a lot of money. It integrates with Zapier so you can actually find an inexpensive CRM and move your newly found prospect over automatically. I think the low price combined with the usability of this software makes it a winner for anyone starting out in telemarketing or appointment setting. Pros Myphoner is an easy to use click to call system that will allow you to manage leads while you make them into customers. It is not a full CRM - it is a focused list calling program. Once you reach a lead and turn them into a prospect, then you can add them to your CRM. You can import leads from all kinds of lists or formats, you can dedupe and you can try free! It is also configurable to show the information most relevant to your needs. I find it handy for calling old leads, stale leads and just random leads that you add to a list. It is rather inexpensive for calling software if you want to add some email integration it is only some dollars a month per user. If you just want to smile and dial it is some dollars monthly and of course, there is a free version to test with limited features but not limited calling. Cons If you are looking for a major predictive dialer this is not for you. This is a click to call dialer (which I prefer) and you need to get used to setting how you want to go through and dump leads, or put leads off or dead vs archive (I would think they would be the same). Review Source NV Nashan V. Founder Financial Services Used the software for: 2+ years ### "The ultimate outbound sales tool" November 13, 2019 5.0 I've been using Myphoner for several years now, been in sales about 10 years, and it is simply the best cold outreach tool I have ever used. I've tried about 30 other sales tools and this is one of the few that I keep coming back to. Pros I love how Myphoner is setup like a database, and only shows one record at a time. This is critical in that a user's workflow is not sidetracked by showing too much data at once. I also love the simple, no nonsense design. Absolutely A+. Extremely user friendly. Cons I wish the software automatically gave me more background data on a lead in real time so I didn't have to go and research it myself. For example, if I have "John Doe" from "ABC Corp" loaded on the screen, it would be great if it loaded other information relevant to John Doe (social profiles, etc.) and relevant to ABC Corp so I didn't have to leave Myphoner to dig that information up myself in preparation for a sales call. It's not a major drawback, but if Myphoner had this, it would be a game changer. Review Source CW Colin W. Director Professional Training & Coaching Used the software for: 1-2 years ### "Straightforward, Easy to Use, Great Support" June 27, 2019 4.0 We needed a system which allowed a small telesales team to work on the same data lists simultaneously with each able to make notes against leads which can be shared, and also to claim a lead once specific discussions/negotiations are taking place. myPhoner does this really well. In addition, on the odd occasion we have had any queries about use or functionality, the support has been second to none - fast, friendly and really helpful. Pros Allows sharing of sales prospect list among team; individual leads can be claimed by users for follow-up; allows multiple lists to be worked on; allows status tracking easily; virtually no training required for users - simple, intuitive, does just what is needed. Cons Not a con of the system (as it does everything that it says it does) but it would be useful if there was a straightforward way of competing after-sales processes within the system, but appreciate this is more of a CRM function than a sales database function. No other disadvantages as the system does everything that we expected it to do. Review Source Response from Myphoner June 28, 2019 Hi Colin, thanks for the kind words - really appreciated! RS Roxanne S. Senior Account Executive Aviation & Aerospace Used the software for: 2+ years ### "Great sales software" June 27, 2019 4.0 Easy to use and a great software program I use every day. Pros Keeping track of new contacts easier until they buy our products and become customers. Cons It does say actual date of my call back. It would also be nicer to be able to print reports on my calls as a sales person and sort say buy state or country. Also if they are not ready to buy you must pick they are a loser- maybe there should be another choice for the ones that could be future potenial. Review Source Response from Myphoner July 3, 2019 Hi Roxanne, thanks a lot for your review and feedback! With regards to lost leads that you want to follow up on, you can still set a follow up time on those, and then you can move them to the call back state later using a migration. If you only want to follow up on specific lost leads, you can create a category under lost (e.g. "follow up later") and only move the lost leads with that particular category back to call backs. BB Benjamin B. BDM Outsourcing/Offshoring Used the software for: 1-2 years ### "Excellent program - looking forward to updates!" April 30, 2020 5.0 Increased efficiency & output Ease of tracking performance & superior reporting Simple and intuitive platform that enables new hires to learn quickly MyPhoner has enabled Zembr to grow our teleservices team very easily from a management perspective. Reporting is so easy and visible that 14 agents are easily managed by 1 team leader. Pros Reporting & visibility is a huge one for us. This system makes it so easy to track! It is reliable, intuitive for users and is backed by a team of awesome people! Cons MyPhoner is an excellent tool and when I list some cons it is well to keep in mind that our specific use of the platform does differ from some others. See below a shortlist of things I'd like to see updated; - Winners can be rescheduled back into the same list for callback - Dedupe can be confined to specific lists OR - Ability to set up separate 'companies' and dedupes can be restricted to lists within a 'company' - Streamlined cost effective integrations with mainstream CRM's Review Source VH Vera H. Account Specialist Publishing Used the software for: 2+ years ### "Objective Review of MyPhoner" June 27, 2019 5.0 The system makes my objectives easier to complete by keeping me organized with call back reminders. The ability to have my notes accessible as I move through my calls keeps me on track. Pros The ease of finding existing customers makes my job flow to eliminate duplicate leads in the system. This erases the possibility of more than one agent contacting the same customer and wasting their time while aggravating customers. Cons The way the call back dates read are confusing and could be simplified. When I look at a record I want to see a definite call back date, not something that says it was set to call back in so many days. Review Source Response from Myphoner July 3, 2019 Hi Vera, thanks for your review and feedback! I'll bring the point about definite call back dates in the state labels back to the product team. kV karel V. Owner Telecommunications Used the software for: 2+ years ### "Review ICU-Services" July 2, 2019 4.0 My company uses Myphoner for over 4 years now and I would recommend every call center (that is specialized in cold-calling) to use it. Try it and you also can see how easy it is to work with it. Also the Myphoner team is constantly there to assist you in any way + the still improving new features. Pros Myphoner is the most easy system to use regarding making cold-calls and the follow up. It is a super stable system. Uploading and switching between lists is never been so easy. Cons There are almost no flows but In my opinion the reports the system generates can be optimized. You get all the details but if I want to make a report to my clients, I need to do extra work in excel to make it more appealing. Review Source bM boyd M. Ceo Real Estate Used the software for: 6-12 months ### "We use the software daily with one user but want to expand shortly " April 30, 2020 4.0 Good, really like it and support is crazy, very good support! Pros That everything you need is including the system. Not that you have to use several software to do 1 important thing, and that is calling! That you can type everything you want easely and that you can categorize evrything very smoothly. Cons We really need something that you can clock the time of a caller easily. So that you see the time that he is doing something. If you is not doing something for 3-5 minutes then the timer is shuts off. It takes a lot of time to check how long he is calling or busy with our business. Because he is a freelancer. Reason for choosing Myphoner other software, price and easy to use was the important point to choose you Review Source Response from Myphoner May 1, 2020 Hi Boyd, thanks so much for your review. With regards to the timers, we have just decided to build more advanced timetracking into the platform. You can see more on our feature roadmap here: https://portal.productboard.com/myphoner/1-feature-roadmap/tabs/2-planned LA Louise A. Sales Real Estate Used the software for: 2+ years ### "Top value" September 25, 2019 5.0 Love it I recommend it to startups and small teams Pros Easy import for list able to segment the calling list as well. All those bells and whistles aren’t used half the time this is a straight forward crm here is the name number and what happened. Data is simple this is the call time how many deals got done how many moves to the next phase. Absolutely love how user friendly this crm is Cons Hate trying to find the right video for a question I have or reading through “what others have asked that are similar” Review Source GC Gina C. SDR Supervisor Internet Used the software for: 2+ years ### "myphoner Review" June 27, 2019 4.0 I have used myphoner as an SDR and I am still using it as an SDR Supervisor. As an SDR it helped me stay organized with the different verticals I was calling depending on the timezone they sat in. Now as a Supervisor I can manage lists for my team and help them stay on top of leads that could turn into potential customers. Pros It is very easy to use. New hires can learn the software and all of its functionality on the first day. Cons I wish the platform was able to offer more sales engagement solutions. For example, after the first 2-3 touches, myphoner could automatically send out an email to the potential customer for the SDR. Review Source FV Frank V. Manager Online Media Used the software for: Less than 6 months ### "Review" February 17, 2021 4.0 quite ok. Pros Click and play. Easy to use. Good data import functionallity Cons No customization of standard "action buttons" like callback/archive. Text cannot be edited. Not usefull options cannot be removed. No new buttons can be added. No actions 'behind' the buttons like e-mail notifications, choose a accountmanager, popup mandaotry fields etc. No deduplication on chosen lists. 1 client can have multiple lists. You only have the option to deduplicate on all list or 1 list. Reason for choosing Myphoner agency model Review Source Response from Myphoner February 22, 2021 Hi Frank Thanks for your detailed and honest review. We are still in the process of building out the agency experience and I believe many of the features that you are missing are planned within our roadmap (roadmap.myphoner.help/). If there is anything that's important and missing please feel free to add requests in that link. This allows us to gauge how important certain features are. KK Kane K. Account Executive Information Technology and Services Used the software for: Less than 6 months ### "Terrific product... couple minor updates would be game changers" September 22, 2020 4.0 Overall terrific for the price. The team is awesome. As the platform continues to grow and features are added it will continue to be more effective. Pros The customer service is awesome. I like how simple it was to get it started and get logged in. I like the ability to create and save templates and scripts. It is very organized in the way it pops up my next set of leads. Cons The few improvements I'd make - integrate email with on-prem Outlook - allow creation of template emails/scripts that can be "default" for use on every list - simplify ability to take notes on each lead - reports based on more personalized filters. - simpler ability to see all contacts or leads that are in the same account. - easier way to look at every lead in the system (other than archived) in a more "excel-like" setting. Review Source HK Hannah K. HR Fund-Raising Used the software for: 6-12 months ### "Easy to use- was a great system to implement due to Covid" October 7, 2020 4.0 they have solved our data management Pros Easy for my team to use- easy to upload contacts and customize outcomes Cons the process of downloading the records back and returning to our master data log Alternatives considered [Calley Automatic Call Dialer](https://www.capterra.com/p/174860/GetCalley/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Myphoner easiest to use for the agents Review Source HM Hayden M. Producer Insurance Used the software for: Less than 6 months ### "Cold Call Outreach" May 15, 2023 5.0 Myphoner has really helped me raise my level of prospecting output without increasing overall time in my day. I have looked at many different software options for prospecting and Myphoner was by far the most economical option however, that does not mean you are missing out on any functionality compared to the other software providers. Pros Ease of use, it is virtually a plug and play model if you have leads established. I edited current excel files to meet the myphone criteria and was calling within minutes. The power dialer is perfect for making a higher number of calls in a short period of time. I also really like the CRM functionality and being able to edit the software to fit my needs with follow ups and the prospective company data. For example, if your data shows you should be talking to Person A but on the call you find out it is actually Person B, you can easily change the data in real time. Cons I do wish the app had more functionality. I call to set face to face meetings with companies and I would like to be able to make calls from the road via the app. Reason for choosing Myphoner Pricing, Ease of Use. Review Source JA Jessica A. Call Center Customer Service Representative Retail Used the software for: 6-12 months ### "Calls made easier " September 17, 2021 5.0 Pros Myphoner usage is simple without hindering quality . The recording quality is amazing and makes our trainings a lot more efficient . The dialer options allow you to organize your call list in any way that works for you . Cons We cannot attach the calls directly on customer files on Dynamics . It can be confusing to merge duplicates. Review Source Response from Myphoner September 21, 2021 Hi Jessica Thanks for your stellar review! Feel free to reach out to our support team about merging duplicates so we can assist. With regards to calls being attached via Dynamics, you could use our open API to do this. Feel free to ask support if you have questions. ME Mireya E. Outreach Manager Insurance Used the software for: 2+ years ### "It does the job well!" June 27, 2019 4.0 Very happy with program. Pros Easy to use, allows me to document interactions with potential clients, customizable, let me know when there's a "duplicate" contact and gives me the option to merge leads. Itemizes lists, tracks follow ups, etc.. Cons "skipped" lead return too often. Maybe i'm using this feature incorrectly. Searching for leads is tricky.... Case sensitive and sometimes leads don't come up that should Reason for choosing Myphoner N/A Review Source JA Jeffrey A. Sales Manager Computer Software Used the software for: 2+ years ### "Great CRM and Dialer" December 10, 2020 5.0 My overall experience has been great. Customer service is fantastic and \[SENSITIVE CONTENT HIDDEN\] is great to work with. Pros What I like most about this software is that you can keep excellent track of leads and make calls to them all in one easy to use location. Cons Overall I cannot think of any cons. For the price and all the features available to you, you really cannot go wrong. Review Source OJ OnTay J. Account Executive Logistics and Supply Chain Used the software for: ### "This is exactly what anyone who is on the phone needs. It's easy and fast for blazing through calls" June 7, 2017 5.0 Makes my workflow so much easier and quicker. Pros Very easy to use. Great for blazing through calls. Great price compared to other CRM's. Great for following up and not worrying about missing a callback. Cons Not being able to move lists as easy due to columns and etc., My only gripe tbh. I'd love to be able to change my mind and although I have less info on one list still move it to a list that was uploaded with more info and thus more columns and etc. Review Source Response from Myphoner June 7, 2017 Hi OnTay and thanks for the kind words! Your point about being able to more easily move leads between lists is spot on and something we are working to improve. If you use our list templating functionality, either by using one of your own lists as a template, or by following our default field standards, you'll get a long way already. For the designer, it was a balance between an ultra flexible and easy way to get started by just using column names in the file you upload, and the more rigid but also more solid strategy of adhering to pre-defined list definitions. We think that myphoner has found a decent balance here, but I admit that in certain situations, we can do better. Thanks again. MO Manuel O. Founder Online Media Used the software for: 1-2 years ### "The Calling Software I was looking for" January 13, 2022 5.0 Pros Easy and simple ColdCalling App for B2B marketing Cons Right now there are no cons for me and my use of Myphoner Review Source AD Andrejs D. REal estate investor Real Estate Used the software for: 2+ years ### "Great CRM but has imperfections" May 6, 2020 4.0 I give it an 8 out of 10, because it could be better. Pros I like the software for how easy it is to use and how friendly the interface is. Cons the search option needs work, it wouldn't find certain leads by their lat names or first names, which i find to be very annoying especially when you have hundreds and thousands of leads to go through. Reason for choosing Myphoner price was reasonable. Review Source Response from Myphoner May 8, 2020 Hi Andrejs, thanks for your review and your kind words! I'm sorry you've had trouble with the search - when you experience that, please let our support team know, sometimes it's a matter of rebuilding the search index for your account and things will start working, if not, we would still like to know so we can investigate and improve it. JT Jeroen T. Business Development Information Technology and Services Used the software for: 1-2 years ### "Easy to use, worth the money!" July 3, 2019 5.0 I've easily made a lot more calls with the team. Going through a list of leads and burn the ones which are not a right fit in MyPhoner is very easy! Pros Myphoner is Easy to use and to manage. It really adds value when it comes to making a higher amount of calls in a short period of time. Powerdialing is made much easier, it even works better then the tools which are included in my CRM. Cons I miss a feature to integrate with our current (soft)phone system. Review Source TR Taylor R. Manager Information Technology and Services Used the software for: 2+ years ### "myphoner, our daily go-to" April 10, 2019 5.0 Pros Our SDR's use this on a daily basis helping them keep track of their calls! Cons It can be unorganized at times when we have wayyy to many leads. Review Source Response from Myphoner April 11, 2019 Thanks Taylor, your review is appreciated! /Jeppe KB Kevin B. Marketing Wholesale Used the software for: 1-2 years ### "Great telemarketing software" June 27, 2019 5.0 This is a good fit for us ... Pros I liked that it was Saas based and had Zapier integration. Cons Can't seem to edit user info and it would be nice if you could schedule performance reports to be emailed to a list of people. Review Source Response from Myphoner July 3, 2019 Hi Kevin, thanks for your review - those stars keep us going :-) With regards to your editing user problem, I will contact you directly to get it resolved. LB LEONAS B. Managing Director Marketing and Advertising Used the software for: 6-12 months ### "EASY COLD CALL REGISTER" May 3, 2020 5.0 MyPhoner is a great product. I'm still to use it to it's fullest capability. BUT I'm prepared to pay the monthly fees so that I can go in at anytime and trial some new method of doing cold calls. Pros UPLOAD all my prospects from certain target industries in Excel format directly into My Phoner Cons Difficult to manoeuvre quickly. Unless you use it everyday, it takes some time to remember how to go from one record to another. Most difficult was the inability to delete records that are no longer needed on my list. I just want to be able to delete them quickly. Review Source Response from Myphoner May 5, 2020 Hi Leonas, thanks for your review and your feedback, it's much appreciated. When you want to delete a record, simply use the "Archive" button. And to get to the next record, use our queue. I'm including links to helpdesk articles about these subjects. https://myphoner.help/en/articles/2073978-archive https://myphoner.help/en/articles/3829866-understanding-the-queue HS Hector S. Real Estate Entrepreneur & Investor Real Estate Used the software for: 1-2 years ### "Thanks for an excellent lead prospecting software" July 1, 2019 4.0 Lead follow up is maximized for greater business effectiveness and revenue. My prospecting has been systematized and I can look forward to expanding my business. Pros I like the ability to go back and pick up the calling of leads right where I left off. Other lead databases required me to search for the leads still needing contact, but myphoner keeps my place and keeps the lead order intact, while also making it easy to target callbacks for lead follow up. Cons That it does not offer customizable forms, or fields to hold image files. Reason for choosing Myphoner Price and ease of customization Review Source Similar Products Featured