# Banzai Reach Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Banzai Reach Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/225503/Banzai-Reach --- # Banzai Reach Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Banzai Reach ## What is Banzai Reach? Reach enables you to reach and engage with new audiences to drive more awareness and attendance for your events, increase conversion rates, more effectively target your desired audience, and make the entire event marketing process more efficient. ## What is Banzai Reach used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Marketing](https://www.capterra.com/event-marketing-software/)[Registration](https://www.capterra.com/registration-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $22500 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Banzai Reach?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getbanzai.com&name=Banzai Reach) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Banzai Reach 4.3 (15) VS. [4.2 (38)](https://www.capterra.com/p/196600/A2Z-Events/reviews/) Starting Price $22500 Per User, Per Year Starting Price $3500 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (15) Ease Of Use 4.1 (38) Value For Money 4.0 (13) Value For Money 4.4 (33) Customer Service 4.5 (13) Customer Service 4.4 (37) ## Banzai Reach alternatives Highest Rated [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (82)](https://www.capterra.com/p/161291/Swoogo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/225503/Banzai-Reach/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Marketing Create and send email blasts/campaigns Banzai Reach 16 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Process of managing, tracking, and communicating with individuals who are registered to attend an event Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and send email blasts/campaigns Reminders sent via email A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Online registration for events Create landing pages or online forms designed to capture new leads and prospects Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Market event via social media tools Gauge satisfaction and receive information for improvement and success Make a list and register visitors Get Advice We can help you find the software with the features you need. Features 4.2 (15) 4.2 Based on 15 reviews ## Pricing Value for money 4.0 (13) Basic $22,500 Per User,Per Year Value for money 4.0 (13) 4.0 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(9) 4(4) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent Melissa C. Sr. Field Marketing Manager Computer Software ### "Horrible Customer Experience " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2020 The overall experience has been painful and disappointing. It started off so well, but has slowly declined. Reg is picking back up, but at this point the relationship is tarnished and I am unhappy with how they are handling a long time account. Bullying us to purchasing more and not honoring previous roll over credits seems like a very bad move in the current state of economy. I feel they need the cash flow and are just trying to stay afloat. Pros When we first starting using Banzai in 2018, it worked great. We had them reaching out to their database as well as our target accounts to drive registrations for events. However, things took a tragic turn in 2019. They added on webinar support capabilities and over promised and undelivered. The dashboard is relatively easy to use to set up events and add goals around registrations. You can easily see where they are in the outreach process in terms of total registrants (with ability to export the list) as well as email deliverability rates. They also have the option to send inMails as part of the cadence, but warned that there is less control over who registers from inMail. Cons Where to begin! First, the customer service is horrible. In two years we have had multiple account managers who made promises they couldn't keep. We purchased an additional 1,000 credits in early 2019 to use for webinars and at the end of the year had more than 900 remaining. Programs were not launched when they said they were. Emails were severely impacted by deliverability rates, but none of this was communicated. WE had to do our own digging in the dashboard to uncover insights as to why the registration wasn't there. They made every excuse in the book in our weekly calls with no sign of improvement. We were told our credits would be able to transfer to the following year (2020) since they were not able to hold up their end of the agreement and convert a decent majority of them into registrations. At the start of this year we received a new account manager yet again, who is now pressuring us to buy more credits saying the roll over isn't valid and expired. Needless to say, we are very unhappy! We tried to pull in old account managers into the discussion to make them honor their original commitment, but were blocked from this. We had to get our legal counsel involved recently to try and come up with a somewhat fair solution. We now have the next 3 months to use our roll over credits before they expire and we will be required to purchase more or terminate their partnership. I am pretty sure I know what action we will take for Q3 and it won't be to buy more. Reasons for choosing Banzai Reach It was a cheap solution that seemed like an easy option to implement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rachel C. Marketing Manager Computer Software ### "First two events went great but then downhill from there" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 December 6, 2019 We were trying to populate an event tour and used Banzai to generate attendance. Pros The customer support at Banzai is very helpful and wants to make your vents a success. Cons Banzai promises you big returns but does not deliver. Their show rate is very unreliable. Reasons for choosing Banzai Reach Banzai presented on high statistics for delivering attendees to events. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Heng Hua W. Demand Gen Manager Computer Software ### "Your Best Extended SDR Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2019 Collaborating with Banzai's customer success team is an easy and seamless experience. It really feels like you have a strong extended SDR team dedicated for your webinar registrations. Pros Banzai helps us driving qualified webinar registrations and ease our SDR's time to focus on mid to bottom funnel prospecting. Cons the service is not driving cheap and low quality leads. You are paying for quality than quantity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Thank you for dropping us this review! Reviews help us to continually improve our product and our customers' experience and we appreciate your feedback. Thanks again! Lindsey P. Marketing Manager Information Technology and Services ### "Boost Attendance at B2B Events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2019 Pros \- Customized for you needs - Easy to use - Quality Results Cons \- I do not have a con, but I do think customers need to test out more than one event to determine quality. Don't expect results on the first event. Optimize and know the audience you want to target. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sara L. Associate Marketing Director Events Services ### "I'm a Banzai Lover" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2019 I really appreciate the reps! Pros I can always depend on Banzai to get us qualified leads no matter the geography. They are a great addition to our own marketing efforts. Cons I wish we could start getting leads for events earlier in our marketing process. We start marketing our events 2 months out, so it would be nice to get registrations at that point. But I know Banzai has their sweet spot figured out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Spring D. Associate Director, Marketing Marketing and Advertising ### "Banzai supplements our own Marketing efforts" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 14, 2019 Pros The Banzai platform is super easy to use, and I love going in and checking progress on events. We are currently running around 25 events, and the platform is a must for us. I also like that we can filter out those we do not want to be contacted prior to the campaigns starting with the use of preview files. We also really like our CSM team. Cons We had some hiccups with webinars not hitting goals, but Banzai has rolled out a new process for them, so we hope this ups the number of registrants for those campaigns. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lisa C. Sr. Events Marketing Manager Computer Software ### "Banzai is an extension of our team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 We leverage Banzai to drive registrations for most of our Box-led events. We have weekly cadence calls with the Banzai team to review each event and provide updates. Pros It's user friendly; you can quickly see the event details. Cons It's not integrated with our CRM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Field Marketing Computer Software ### "Working with very professional team at Banzai" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 10, 2019 Pros Banzai does their best to match the needs you have to realistic expectations to meet the goals you're working to achieve with your events. Cons This is not applicable for our company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Vice President, Marketing Computer Software ### "Great Option for Field Marketers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2019 We used Banzai to generate net new traffic at a series of local events. They worked as an extension of our team to find contacts, secure participation, pass on details and confirm attendance. As an organization, they were receptive to feedback, and prescriptive in finding solutions to enhance the process. Pros Banzai was a really simple system to use and monitor as an extension of our internal team for generating traffic. Cons If I had a con, it would be that we often started recruiting too early for an event, but that wasn't a reflection on the solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Allyson H. Integrated Marketing Director Marketing and Advertising ### "Super effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 9, 2019 Pros Delivered high registration and attendance for our events Cons data hygiene could be better when do segment building Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/225503/Banzai-Reach/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)