# FileTrac Evolve Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FileTrac Evolve Software - reviews, pricing plans, popular comparisons to other Insurance products and more. Source: https://www.capterra.com/p/225592/FileTrac --- # FileTrac Evolve Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FileTrac Evolve ## What is FileTrac Evolve? Experience the future of claims management with FileTrac Evolve, a cutting-edge SaaS solution. Built for scalability, it's ideal for claims, insurance, and contracting professionals. Streamlined for user workflows with integrations like XactAnalysis, Symbility, and HOVER. Enhance client, contractor, and vendor relations with our personnel system and our extensive Partner Network. Connect seamlessly with Evolve via EvolveFusion, ensuring premium security and compliance. ## What is FileTrac Evolve used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)[Insurance](https://www.capterra.com/insurance-agency-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $100 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FileTrac Evolve?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.evolution.global/&name=FileTrac Evolve) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileTrac Evolve 5.0 (26) VS. [4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $100 Flat Rate, Per Month Starting Price $59 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (25) Ease Of Use 4.7 (959) Value For Money 4.9 (12) Value For Money 4.6 (681) Customer Service 5.0 (25) Customer Service 4.7 (910) ## FileTrac Evolve alternatives Highest Rated [4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (50)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (18)](https://www.capterra.com/p/88357/Claimable/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/225592/FileTrac/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases FileTrac Evolve 56 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage insurance and claims adjuster agents Process of submitting and following up on claims with insurance companies Process of tracking new and submitted claims and the status of submitted claims Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Calculate employees' commissions based on certain rules Tracking, calculating, and paying commissions and earnings to employees Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Transfer of data from one computer system to another A paperless claim form that is electronically shared Manage, store and organize emails within the system or via third-party apps Store, manage and track all forms in a centralized location Captures invoice data and maintains comprehensive records for auditing and reporting purposes Observe and track the demand, usage, progress or quality of a system, product, or user Accept, record, and reconcile financial transactions Create, manage, and track policies and procedures within an organization Specialized for companies in property and casualty (P&C) insurance sector Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria At least a username and password is required to access the system Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (12) 5.0 Based on 12 reviews ## Pricing Value for money 4.9 (12) Start $100.00 Flat Rate,Per Month It includes: - Claims/appraisals not included - $25 claim fee - $12.50 auto appraisal fee - No users included - Basic support plan - 24/7 self-service support Plant $150.00 Flat Rate,Per Month It includes: - 10/20 equal combo included claims or appraisals - $15 claim fee - $7.50 auto appraisal fee - 2 users included - Basic support plan - No subscription fee - Waived $75 onboarding fee - 24/7 self-service support Grow $250.00 Flat Rate,Per Month It includes: - 20/40 equal combo included claims or appraisals - $12.50 claim fee - $6.25 auto appraisal fee - 5 users included - Basic support plan - No subscription fee - Waived $75 onboarding fee - 24/7 self-service support Build $500.00 Flat Rate,Per Month It includes: - 50/100 equal combo included claims or appraisals - $10 claim fee - $5 auto appraisal fee - 10 users included - Basic support plan - Flexible support upgrades - No subscription fee - Waived $75 onboarding fee - 100 GB document storage - 24/7 self-service support Adapt $650.00 Flat Rate,Per Month It includes: - 100/200 equal combo included claims or appraisals - $6.50 claim fee - $3.25 auto appraisal fee - 20 user included - Basic support plan - Flexible support upgrades - No subscription fee - Waived $75 onboarding fee - 200 GB document storage - 24/7 self-service support Sustain $1,375 Flat Rate,Per Month It includes: - 250/500 equal combo included claims or appraisals - $5.50 claim fee - $2.75 auto appraisal fee - 30 users included - Basic support plan - Flexible support upgrades - No subscription fee - Waived $75 onboarding fee - 300 GB document storage - 24/7 self-service support Business $2,250 Flat Rate,Per Month It includes: - 500/1000 equal combo included claims or appraisals - $4.50 claim fee - $2.25 auto appraisal fee - 40 users included - Business support plan - Flexible support upgrades - No subscription fee - Waived $75 onboarding fee - 400 GB document storage - 24/7 self-service support Business plus $3,500 Flat Rate,Per Month It includes: - 1000/2000 equal combo included claims or appraisals - $3.50 claim fee - $1.75 auto appraisal fee - 50 users included - Business support plan - Flexible support upgrades - No subscription fee - Waived $75 onboarding fee - 500 GB document storage - 24/7 self-service support Enterprise $6,000 Flat Rate,Per Month It includes: - 2000/4000 equal combo included claims or appraisals - $3.00 claim fee - $1.50 auto appraisal fee - 100 users included - Enterprise support plan - No subscription fee - Waived $75 onboarding fee - 1000 GB document storage - 24/7 self-service support Enterprise plus $10,000 Flat Rate,Per Month It includes: - 4000/8000 equal combo included claims or appraisals - $2.50 claim fee - $1.25 auto appraisal fee - 150 users included - Enterprise support plan - No subscription fee - Waived $75 onboarding fee - 1500 GB document storage - 24/7 self-service support Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Hover](https://www.capterra.com/p/239375/HOVER/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (25) 5.0 Based on 25 reviews ## User reviews Overall rating 5.0 Based on 26 reviews Filter by rating 5(25) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PB PRESTON B. CEO Insurance ### "Outstanding Product and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2020 Pros Over my career and I worked in a variety of claims management systems and roster platforms and FileTrac is better then most of the other systems. FileTrac is a fantastic option right off the shelf! The software already has most of the features would would like to see in a CMS without the high costs of a customized solution. The services and support are top notch! You can't go wrong with FileTrac. Cons FileTrac is constantly improving. I would like to see integrated website roster management and more customization with data fields to improve report to specific client needs. The good news is I already know they are working on those options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cathy H. Owner/CEO Insurance ### "Why FileTrac?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2020 FileTrac has enabled our business to go paperless, reduce our work space and have all our claims files at our hands to view, anywhere you have an internet connection. Pros I like the ease of use and service support the most. Cons FileTrac is going through a lot of big changes, all at once. I would like to see changes/upgrades being eased in to, a little at a time, which I feel will happen in the future. Reasons for choosing FileTrac Evolve From the beginning of conversations about the product FileTrac held our hand and walked us through step by step the entire process of installation, training and support. We knew exactly what to expect, from day one and were never disappointed, they delivered and continue to do so today. I can truly say that after 12 years with FileTrac, I would do it all over again. FileTrac listens to their customers and upgrades and adds services with benefits to their individual customers needs in mind. Partnering with FileTrac was one of the best business decisions we ever made as a company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Claims Manager Insurance ### "It helped our firm to grow its business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Our company has become better organized in tracking claim files, due dates, etc...with the usage of FileTrac. As we grow, and FileTrac grows, we are utilizing more of the system than when we first started using it. Pros We are able to quickly collect information on a claim when speaking to the insurance carrier or customer on the phone. I use the Multi-Criteria Search function several times a day. Cons Not all file documents are able to be uploaded to filetrac due to intergration issues. Most of the time, these are certain type of digital photography files. Reasons for choosing FileTrac Evolve Better feedback from our peers and associates regarding FileTrac. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Craig C. VP Claims / General Adjuster Insurance ### "FileTrac Review - CHC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Pros The ability to monitor/review all company files, diaries and statuses is fantastic. We are able to pick up a file at any moment and proceed with the necessary handling. Cons We wish that some of our clients were better suited to assist us with the integration of assignments to expedite claim handling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB George B. QA Manager/CAT Manager/EGA Insurance ### "FileTrac" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2020 Continuing to develop and create innovative solutions in a collaborative environment has proven to be essential with the ongoing development of product enhancements. Pros The software provided a platform to improve organization and efficiency at every level of the organization. The analytics available to the users as well as the simplicity of customization of the product provides systemic solutions scalability to meet the needs of organizations small and large. Cons The integration was relatively painless. Continuing dialogue assists with product enhancements to reduce the learning curve when enhancements are released. Reasons for choosing FileTrac Evolve Overall simplicity, user friendly, efficiencies gained over comparative systems and customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jason G. Owner/Manager ### "FileTrac - Claims Managment Software. BEST there is." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 I have utilized the FileTrac claims management system in my offices for over 10 years. I reviewed/researched other products prior to implementing FileTrac. None of the other products compared to FileTrac’s features and benefits. If you are considering a fully capable claims management system, I highly recommend you start with FileTrac. You will not be disappointed. Pros • Intuitive & Easy to Use • Affordable – No upfront costs or fees. Unlimited users/locations at no additional cost. Only cost is a one time fee per claim that is very affordable. The cost is easily recouped in gained efficiencies. • Scalable • FileTrac is a Progressive & Forward-Thinking company that adds new features and benefits often. • Full and easy integration with other platforms such as Xactimate, Symbility & QuickBooks. • Advanced Reporting Capabilities that will fit any scenario. • Convenient and easy to use Diary system. • Superb Tech Support • Time sheet tracking and Adjuster Payout Tracking make billing and commission reporting easy. • Web Based – Ability to manage and handle claims from anywhere . Perfect for companies with multiple offices in multiple locations. • Secure • Backed up – never worry about losing claim information, reports, notes or photos. • File Trac is a Trusted Partner who treats each client as if they are their only client. Cons I have no cons for this software. I just don't have anything negative to say about the product or their support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cody C. CEO| President Insurance ### "A fully integrated immersive Claims Management System." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 In 10+ yeas of use, we have never had an issue or downtime and at the end of the day, we just want to close claims so more are coming in. So bottom line, they are only an assistance to our end goal not a hinderance or even a second thought in an already busy day. Pros It is easy to use, easy to roll out, don't have to train any employees on use due to the user experience being self explanatory. The software has bridges that integrates with all the various software we use regardless of the carrier. So with Symbility all the claims come in via the Symbility bridge so there is no time consuming setup process for each claim, can assign them all out via a map via by zip code, adjuster, manager or supervisor can be automated based off specifics of the file, all data is easily synced back to Symbility so only have to keep notes in one area on the invoice not the invoice, File Trac and Symbility along with so much more. Equally their is a bridge with Xactimate, a bridge with HOVER, and they will even work with you if you have your own proprietery system. I can't say this about really any other company or vendor that has worked with me in the past, at least not to the same degree, and that is they believe in a shared fate, they are in the boat with you. They want to see you succeed because when one succeeds we both win. That is mutual too because as they grow, the software becomes stronger making our operations stronger. In my opinion a claims companies value is from their process, not solely their claim volume if at all. File Trac has helped us build an AMAZING process, a claims assembly line, automating what can be automated and allowing us to focus on the quality more than mundane tasks. File Trac has been key to our success. Cons It was that there were some automation concepts we needed it didn't have but then it turns out, they did have them just had to setup differently and the ones it didn't they made for us. Reasons for choosing FileTrac Evolve Price and features at the time; now due to service, price, features and up time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Joseph R. I.T. Director Insurance ### "A long time FileTrac user. I highly recommend FileTrac." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 Pros First and foremost I'd say the customer service and support. I would like this to be a thank you to all of the people that have helped us over the years. The software is easy to use, new users are able to get up and running in no time. While the software is easy to use it is extremely robust. It has improved our productivity exponentially. The communication and diary tools in FileTrac are the best feature for our management team. FileTrac is an internet based system, this is essential for our business as we have multiple locations. Everything is handled in real-time so we have a reliable view of our work product. This feature is especially relevant during this time with remote work due to Covid-19. Our firm has been able to function seamlessly thanks in large part to FileTrac. We have been using FileTrac for over 10 years and is still one of our best business decisions. Cons FileTrac adds features regularly. In fact they are in the midst of a comprehensive and exciting update. Any cons that I could think of have been tackled over the years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Patrick P. VP/COO Insurance ### "FileTrac" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2020 I have been involved with FileTrac for over 10 years. They are customer oriented, service oriented, technologically current and forward thinking. Over the years I have developed a true friendship with \[SENSITIVE CONTENT HIDDEN\] and his team at FileTrac and would recommend this program without any reservation! Pros The ability to bulk dispatch using the mapping system and the ability to create your own reports based on our specific need. I am a big fan of their Customer Support Team. They are open minded and responsive to our needs regardless of the day or time of day you may be experiencing an issue. They are true partners! Cons I struggle to identify a negative to this CMS. Reasons for choosing FileTrac Evolve n/a - I used FileTrac at a former employer and took it with me to Olympia when I joined \[SENSITIVE CONTENT HIDDEN\] in 2013 based on my experience with FileTrac while at Lighthouse. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2020 Pat - Can't thank you enough for your kind words. I look forward to working with you for many more years to come. YA Yousef A. ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 24, 2019 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/225592/FileTrac/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)