--- title: "WooCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WooCommerce the right eCommerce solution for you? Explore 1051 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/225601/WooCommerce/reviews/" page_type: "reviews" language: "en" --- WooCommerce 4.5 (1051) [View alternatives](https://www.capterra.com/p/225601/WooCommerce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of WooCommerce Ease of use 4.3 Customer Service 4.0 ## Pros and Cons in Reviews Scott C Director of Ecommerce and MarketingBuilding Materials, 11 - 50 employeesUsed the software for: More than 2 years. “We use it as the core ecommerce engine for two websites and it has allowed us to customize nearly every part of the store experience, from checkout and shipping rules to product logic and customer flows.“ January 26, 2026 JS Joseph S ProprietorConsumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “Also, you have to buy your own hosting and handle security, which is a giant headache if you don't know tech stuff.“ July 14, 2026 Patrick S Managing PartnerConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “The multiple payment options and integration with my bank and paypal allowed me to receive funds quickly.“ April 3, 2026 AP Angela P DirectorMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “It works to support our storefront on the website, but it is a bit tedious and has so many settings that you can really get bogged down in checking them all.“ October 20, 2025 Aisling O Web DesignerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “I've used WooCommerce along with a visual builder for WordPress to create a simple ecommerce website that does exactly what I need it to.“ March 6, 2026 Patrick S Managing PartnerConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Seems I am always updating the plug-in, and I worry about security. Although it hasn't been an issue). If I was not super savvy on web design/Wordpress, I might have found it difficult to set up.“ April 3, 2026 AR Anthony R Web DeveloperDesign, Self-employedUsed the software for: More than 2 years. “The only ecommerce platform I use anymore coupled with the Konio WordPress theme, especially when building stores that need custom functionality.“ December 17, 2025 JA Jess A DesignerDesign, Self-employedUsed the software for: 6-12 months. “it took a while to get around the shipping details. and then, Its a bit difficult to input the tax percentage of the various States in the system“ December 4, 2025 ## Showing most helpful reviews Showing 1-25 of 1051 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Susan T. Founder CEO Consumer Goods Used the software for: 2+ years ### "Run your online Wordpress store with WooCommerce" August 29, 2026 5.0 Overall experience with woo commerce is great. I havent had any issues and now I've also started with woo payments that integrates well with WooCommerce Pros I like that I can run my online store with WooCommerce and that Woo has other plugins with their name that are all compatible Cons I'd say that it needs a more robust reporting and customer journey data aspect to it to provide more insight into the customer journey. Review Source Keith T. Managing Partner Retail Used the software for: 2+ years ### "WOO WHO WOo" March 18, 2026 5.0 We might have preferred a nicer look to the product listing but this works. We have never had a glitch and enjoy the simplicity of the program Pros They do a great job of keeping the software updated and installed properly. Fee structure is in line with other software and often less in that there is no per transaction fee. Setup was easy, making new products or variants is also really easy. Cons Freight setup is complicated but this isn’t really a problem of WOO, freight is complicated. We use a third party for freight pricing. The store adds the freight but we don’t actually use WOO for freight. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Pricing was the basis but once we changed we discovered ease of use was significantly better Review Source DC Dean C. OPS Consumer Services Used the software for: 2+ years ### "WooCommerce Usage Review" August 28, 2026 4.0 Pros We use WooCommerce for our site and payment processing. It is easy to use and we were able to to customize our front and backend of our site with ease. Cons It took a min to go through and understand all the features that they offer. Some of the features you have to upgrade to use them. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) It was switched due to our company's decision. Review Source Francesco P. CEO Arts and Crafts Used the software for: 1-2 years ### "If you are just starting out or need Wordpress, woo commerce is your main option, otherwise if you can move to something better" February 4, 2026 3.0 I needed to use woo commerce but it's an old platform that even if has been made "modern looking" it is still too clunky. Pros It is free, easy to setup (at least at the beginning) and you can start getting payment right away with a plethora of payment gateways Cons It is very hard to customize or adapt to your own business model. A simple thing like removing some fields from the checkout can be a painful process even with plugins Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Shopify's recurring costs that at the start where a little bit too much for us Review Source Austin M. CTO Marketing and Advertising Used the software for: 2+ years ### "The best (and only) truly free ecommerce plugin" June 30, 2026 5.0 Whether you have a web development background or not, WooCommerce can be a great place to start selling if you have an existing WordPress website. Pros It's overall the best bang for the buck ecommerce Software available. It allows more technical users to be able to customize it using code, as well as less technical users to add on features through the WordPress plugin repository. Cons Websites with a lot of products can experience site speed issues, however, this sometimes can be dependent on the hosting environment. Integration with 3rd party shipping platforms can sometimes be difficult. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Ongoing cost was a factor for our client we selected it for Review Source RR Rhonda R. Teacher E-Learning Used the software for: Less than 6 months ### "Ehh, looking for better" June 23, 2026 3.0 Ehhhh… it’s not special. It’s fairly simple to use, and there are plenty of upgrades that make it more usable - and costly. Pros It’s a basic plugin that allows simple commerce via transactions in limited platforms, doing what it claims to do. Cons Limited options for connecting platforms for payment methods, and missing some that are important for many clients. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We really hate square for its cost and their business model. Review Source KG Khaled G. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Very adaptable, especially for small business requirements." July 31, 2026 5.0 WooCommerce is a fantastic value for money and is particularly beneficial for a small business to establish an ecommerce platform without incurring large amounts at the outset. It's not flawless there's certainly a learning curve when it comes to more advanced things, but it's scalable and flexible to make up for it. When we have needed it, customer support has been responsive, which is reassuring when there are tight deadlines. Pros WooCommerce customization is incredibly flexibly to customize the mode to the particular enterprise needs. As a Software Engineer, I've enjoyed the ease of integration of plugins, or the ability to alter existing plugins to meet client requirements. The variety of payment gateway plugins we've experienced includes virtually every payment gateway we've encountered, and being WordPress enabled, it was very easy for us to create a website despite being a small team. Cons It can sometimes be a process of trial and error to set up advanced features. Sometimes, more technical details are not documented clearly, thus taking additional time to troubleshoot or look up forums. I also want, the email notification system for order updates to be more flexible to customize, it requires more code than the advanced platform should require. Review Source SR Shawn R. Graphic Design - Art and Creative Direction Marketing and Advertising Used the software for: 2+ years ### "A flexible solution for creative shops" August 26, 2026 5.0 Pros I've helped several clients build their visual identity on WooCommerce, and what I appreciate most as a designer is the total freedom the platform gives for customizing every visual aspect of the shop Cons What requires a bit more effort on my part is the technical maintenance, since WooCommerce needs regular updates to stay fast and secure. Review Source JS Joseph S. Proprietor Consumer Goods Used the software for: 6-12 months ### "WordPress: Cool But Why So Hard?" July 14, 2026 4.0 It's basically the LEGO of the internet. It is awesome if you want to build a giant castle from scratch, but it really hurts when you step on a piece. Use it if you want total control; skip it if you cry easily when looking at computer screens. Pros You can build literally anything. Want a store that only sells left-handed socks? Easy. There are a billion free plugins to do whatever you want, and you actually own your website instead of renting it from a robot landlord. Cons It’s super easy to break. If you click "update" on the wrong day, your whole website might just explode into error codes. Also, you have to buy your own hosting and handle security, which is a giant headache if you don't know tech stuff. Review Source IG Isaac G. Controller Machinery Used the software for: 6-12 months ### "Good platform, hosted on a bad platform." August 24, 2026 4.0 Pros WooCommerce was one of the only options we had available that would've easily worked with our ERP for a store project we're working on. They seem to be a capable platform. Cons We are not a fan of wordpress, so the fact that woocommerce is locked behind it is a little disappointing. Review Source Gabriel I. Founder E-Learning Used the software for: 6-12 months ### "Powerful but not for the faint of heart" April 7, 2025 4.0 Once you get past the learning curve, it's rock solid. I've used it for selling services online and it works like a charm. Pros The fact that it's free to start out with. The flexibility is great, and SO MANY PLUGINS are wonderful. I love that it's universal and that I can integrate it with so many other services. Cons The UX/UI is SO overwhelming when starting out. It takes quite a while to get the hang of it. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce It's free to start and more powerful with more features. Review Source DS Davinder S. Manager Design Used the software for: 2+ years ### "The best ecommerce tool - overall" February 3, 2025 5.0 A good experience using WooCommerce since the 2011s Pros Easy to use and flexible to create almost any feature. Cons Sometimes updates cause major issues which don't get flagged up until someone notices. Luckily, the development team are quick to react. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Ease of deployment and previous experience of the software. Review Source CP Christopher P. Founder Internet Used the software for: 2+ years ### "WooCommerce - Meh…" December 23, 2024 3.0 Frustration, angst which led to wondering - why isn’t there a competitor solution for my Wordpress sites? Pros It works with Wordpress. But requires additional plugins to allow functionality that one would think was built in already Cons Because it’s a server side software solution, it can be a dog to use. Switched from [MarketingBlocks](https://www.capterra.com/p/276473/MarketingBlocks/) Customer was switching from a squarespace solution Review Source AJ Alfredo J. Consultant Information Technology and Services Used the software for: 2+ years ### "As good as it gets for Wordpress e-commerce" December 13, 2024 4.0 To be honest it really works and the plugins available to customize are many. My only issue es mostly with Wordpress itself as a platform can be cumbersome to manage for e-commerce through woocommerce que you start to get more traffic or have more specific needs. Pros The best option for e-commerce using Wordpress Cons Wordpress as an e-commerce platform is not the most robust choice. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Pricing and being open source means I have more control over customization. Review Source Harry S. Digital Marketing Administrator Arts and Crafts Used the software for: 2+ years ### "Good product but more free features needed" January 18, 2024 3.0 It's done the job but hopefully a better competitor arrives on the scene which will include more features for a fraction of the price (price includes for features not included for free). Pros The integration with Wordpress which is what we use for CMS. It's quite simple once setup, and allows a smooth customer journey from entering the store to purchasing. Cons The issues from updates; always have to backup (good procedure anyway) as well as the security bloatware required in order to setup/use WooCommerce. Switched from [Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/) Fees and monthly premium, it was more profitable to host a store. Also more control of the process. Review Source IP Imanol P. CTO Entertainment Used the software for: 2+ years ### "Cheap, reliable but quite slow. " July 8, 2025 5.0 More than 50 ecommerces created with this platform about different topics. It's a very reliable platform and easy to maintain Pros Very easy to create plugins and customize themes. And the price of this platform is the most competitive. Cons It's easy to break the platform and when you install multiples plugins, sometimes them slow a lot the system. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Because the fees and the payment methods. Review Source VR Verified Reviewer Senior Web Developer Defense & Space Used the software for: 2+ years ### "Woocommerce gives you seamless integration with Wordpress and an excellent ecom experience" April 22, 2025 5.0 Overall Woocommerce is a very robust versatile ecommerce addon to Wordpress that can transform your site while giving you full control over the ecom experience. If you want to host and do your own sales without 3rd party shop sites then this is the way to go. Pros If you are on the Wordpress platform then Woocommerce is the best, most polished ecommerce addon you can use for your website. Woocommerce works well within Wordpress integrating seamlessly and has great ongoing development and community support. Cons Depending on which payment merchants you may use you may occasionally get glitches and issues with Order statuses. This isn't anything major but does introduce more manual adjustments required. Review Source LB Lauren B. Lead Content Creator Information Technology and Services Used the software for: 2+ years ### "Easy to deploy, update-proof and rich communit" October 16, 2025 5.0 It's been great for stores when people purchased on computer but not now. My experience has been disappointing when facing account and email template purchase issues. Pros An important point is that it is so easy to use and that anyone can use it and integrate it on their site to manage orders. WooCommerce is the best WordPress plugin for getting transactions. Cons I don't think WordPress and WooCommerce are suitable for mobile, because today's generation does everything on mobile devices. Review Source FC Fergus C. Marketing Executive Building Materials Used the software for: 2+ years ### "Effective and customisable but sometimes volatile" July 18, 2025 4.0 Pros Effective E-commerce platform with a broad range of customisable options for users, pricings and products. Cons Frequent plugin compatibility errors occur with no changes, analytic bugs, some methods of creating custom products can be longwinded. Review Source VR Verified Reviewer Web Designer Marketing and Advertising Used the software for: 6-12 months ### "Create exactly the kind of ecommerce experience you want for your customers" March 6, 2026 4.0 I've used WooCommerce along with a visual builder for WordPress to create a simple ecommerce website that does exactly what I need it to. Pros WooCommerce is very versatile and will integrate with so many different software. You have a lot of control over the type of ecommerce experience you create. Cons It's not the easiest to setup well if you're new to it. You also need to set it up properly to avoid security concerns. Review Source MS Michelle S. Owner Music Used the software for: 2+ years ### "Flexible Program to Run a Business" March 4, 2025 5.0 I have been using WooCommerce for 15 years or more and have been happy with it. Pros The flexibility to add plugins and features. Cons When plug ins are updated others can break and support is hard to find and can be expensive. Review Source AB Anwar B. Senior Tech Specialist Marketing and Advertising Used the software for: 1-2 years ### "WooCommerce Review" December 3, 2024 5.0 Great overall experience using Woocommerce, the choice of integration plugin is impressive and the SEO features were easy to implement. there are various ways to set up tracking and Shopping feed for our products etc Pros Very easy setup and management, very customiseable and has a lot of integration features and plugins. we love the full control of the data Cons the only con i can think of was the support available Review Source RR Roby R. Director Media Production Used the software for: 1-2 years ### "Go for it the best store u can make than other custom build ones" December 24, 2024 5.0 Exceptional is the word that I like to use Pros The best thing we liked about its sleek design and custom functions Cons Nothing, we liked everything about Woocommerce Review Source PD Phil D. Ecommerce Technical Manager Marketing and Advertising Used the software for: 2+ years ### "Really good ecom platform" October 23, 2024 4.0 Really happy, has everything you could want from an ecom platform Pros Reporting within the backend Management of a product catalogue As it is an additon to WordPress there are so many differnet plugins that allow further functionality Cons Tracking in GA4 has become a little bit more of an issue but overall not a huge amount of cons for me Review Source MNH Md Nirob H. Lead Generator Specialist Marketing and Advertising Used the software for: 6-12 months ### "Grow your business by WooCommerce." March 3, 2023 4.0 Pros I like the many things about WooCommerce but mostly like the categorization and mobile website management feature. This feature make my life so cool. I really recommend to evto use WooCommerce. Cons I never found any cons about the WooCommerce. But I really want to say that WooCommerce should add more features in mobile management. So user can maintain their website with mobile like PC. Overall I love the WooCommerce and I recommend to everyone to use it and make it more better. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.