# Page 13 | WooCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is WooCommerce the right eCommerce solution for you? Explore 1039 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/225601/WooCommerce/reviews --- WooCommerce 4.5 (1039) [View alternatives](https://www.capterra.com/p/225601/WooCommerce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 13 - Reviews of WooCommerce ## Showing most helpful reviews Showing 301-325 of 1039 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YK Youngmin K. Head of Sales Food & Beverages Used the software for: 1-2 years ### "It works for local food/beverage delivery business. (B2C)" May 17, 2022 4.0 Pros It's easy to import/export data, including stock, customer, and delivery area. Also exported data works well with other software. Cons it would be nice if we could connect 2 separated websites (different languages and products) and handle duplicated stocks in one account. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce We have more than 2000 items. WooCommerce handled a large number of products the best. Review Source Néstor F. Director Consumer Electronics Used the software for: 2+ years ### "One of the best platforms for ecommerce stores" February 19, 2024 5.0 Pros I like the quantity of functions and the possibility of personalization Cons Sometimes could be hard to personalize or need to code Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Review Source VR Verified Reviewer Imprenditore Business Supplies and Equipment Used the software for: 2+ years ### "Uno dei migliori per piccoli ecommerce" February 24, 2023 5.0 Ho utilizzato woocommerce sia dal punto di vista tecnico per i clienti, sia in prima persona come utente, e nella maggior parte dei casi ha sempre soddisfatto le esigenze e le aspettative dei clienti. È gratuito, semplice da usare e, se si rimane nelle impostazioni standard, può essere installato e utilizzato in autonomia. Pros La semplicità e intuitività di utilizzo. Per chi ha piccoli ecommerce con un centinaio di prodotti, è un sistema molto semplice da utilizzare. Per tutte le tipologie di utenti, che chiaramente non sono dei tecnici informatici, è semplice da settare e gestire. Cons Va bene finché non hai richieste troppo specifiche, dove è necessario utilizzare plugin ad hoc o richiedere l'intervento di uno sviluppatore. Alternatives considered [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Reason for choosing WooCommerce Perché è open source e si trovano moltissime informazioni e guide online, per chi non è un tecnico o esperto. Review Source PS Palla S. Blogger and Civil Engineer Information Technology and Services Used the software for: 1-2 years ### "Popular and Easy e-Commerce platform Integration" January 26, 2023 4.0 Being open-source, it allows users to customize the platform to meet the specific needs of their business. Additionally, the large community support of developers and users provide a wealth of resources and support.WooCommerce offers a wide range of add-ons and plugins, which allows users to add functionality to their store and meet their specific requirements. However, the platform itself has limited built-in features which means users might need to purchase additional extensions to add functionality to their store. Pros Open-source and customizable: WooCommerce is an open-source platform, which means it can be customized to meet the specific needs of a business.Large community support: WooCommerce has a large community of developers and users who contribute to the platform, providing a wealth of resources and support.Easy integration with WordPress: WooCommerce is built to integrate seamlessly with WordPress, which makes it easy for users to set up and manage their online store Cons Limited built-in features: While WooCommerce has a wide range of add-ons and plugins available, the platform itself has limited built-in features, which means users may need to purchase additional extensions to add functionality to their store.Requires maintenance and updates: As an open-source platform, WooCommerce requires regular maintenance and updates to ensure that it remains secure and functional. Alternatives considered [RMS eCommerce Integration](https://www.capterra.com/p/73540/RMS-eCommerce-Integration/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Review Source Lucila Z. Freelancer Design Used the software for: 2+ years ### "Comercio electrónico rápido, profesional y personalizable" March 12, 2023 4.0 Pros WooCommerce es un plugin de comercio electrónico impresionante y muy fácil de usar. Me encanta la forma en que puedo agregar productos, configurar el inventario y aceptar pagos sin ningún problema. Además, tiene una gran cantidad de extensiones y temas con los que puedo personalizar mi tienda en línea. Sin lugar a duda, recomendaría WooCommerce a cualquier persona que quiera tener una tienda online de manera rápida, profesional y personalizable. Cons Al momento de la instalación te presenta diferentes complementos para instalar que en un primer momento pueden ser innecesarios y ocupar espacio en el hosting. Pero eso no desmerece lo grandioso de Woocommerce. Review Source NR Neil R. IT Manager Wholesale Used the software for: 1-2 years ### "Such a time saver" December 22, 2023 5.0 Pros It saves us a lot of time with our inventory management as it gives you low stock alerts in real time. It also enables our customers to track their entire order with the integrations. Cons I can honestly say I don't think there is anything I do not like about it. Review Source GB Goma B. Instructor Non-Profit Organization Management Used the software for: 2+ years ### "Solid Software but lots of limitations" May 15, 2023 4.0 Pros I Really love its built-in SEO features and marketing tools that contribute to improving search engine visibility and driving customer engagement. The vast extension ecosystem enhances functionality, enabling me to integrate advanced features and plugins to meet my business needs. The shopping cart and checkout process are smooth, providing customers with a hassle-free purchasing experience. Cons WooCommerce has several limitations to consider. It has a steep learning curve for beginners and may require coding knowledge or professional help for advanced customization. The plugin's extensive features can sometimes slow down site performance if not optimized properly. Additionally, while the basic version is free, additional costs may arise when purchasing certain extensions and plugins, affecting the overall budget for running an online store. Review Source AT Andrea T. Marketing Furniture Used the software for: 2+ years ### "Essential for your ecommerce" March 22, 2023 4.0 I personally use WooCommerce to manage a library of products that aren't currently on sale, while still generating a custom storefront with specific tags and attributes for each one. Pros Free ecommerce plugin for WordPress, which allows you to easily create an online store. I liked the possibility of customization and attribution of tags to each product (there are really many and include every possible feature). The payment functions are granted in different ways and the tracking of shipments and items in stock is easy to manage. However, I advise those approaching this plugin to take a mini-introductory course to understand its dynamics and functioning. Cons It may not be suitable for all types of online stores, especially if they are very complex or large e-commerce. Requires a minimum of technical knowledge for proper configuration and management, especially for advanced features such as integration with payment systems. Review Source SD Sherri D. General Manager Apparel & Fashion Used the software for: 2+ years ### "Backbone of our website " August 4, 2022 5.0 Once it is built it really doesn't take a lot of maintance to maintain Pros Our website runs very stable and functions as we need it to. Cons Some plug ins that automatically update sometimes break something on the site. It is better to manually do updates. Review Source MH Melanie H. Manager of Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "User friendly, easy to integrate." December 11, 2023 5.0 We've been with WooCommerce for a number of years, and integrated it without issue on many websites. Plug-in and extensions are updated regularly to keep as secure as possible and the ability to navigate and add products, etc. is very clear and easy to use. Pros I love the numerous extensions available to take your cart to the next level and integrate with any shipping platform and payment account. Cons We had an issue and customer support was delayed and not very helpful. Review Source VR Verified Reviewer Sales Operations Consumer Goods Used the software for: 6-12 months ### "Best eCommerce Plugin for WordPress, but some customization limited" March 9, 2021 4.0 WooCommerce is the right choice for your eCommerce store. Although the WooCommerce plugin is free, expect to purchase additional plugins (typically licensed @$20-$100/yr) for more complex features. There are typically free versions of these plugins, but they all have limitations that may force you to purchase the premium license. Examples of this could include: 1. Integration with shipping providers for live calculation of shipping costs 2. Customer Reviews 3. COMPLEX email marketing automation (basic email notifications come OOTB) 4. COMPLEX discount / coupon rules (basic features come OOTB) Pros Built through Wordpress, the WordPress plugin marketplace can provide nearly any feature you can think of, which gives you a lot of flexibility in your ecommerce store, albeit sometimes at an added cost. Their mobile app makes managing orders and updating products quick and simple - many times easier than using the browser interface. Cons For an ecommerce platform, I was surprised how inflexible the cart, checkout, and customer account pages were for customization. Anything is possible with custom development and/or additional plugins, but OOTB the pages mentioned may not provide an acceptable level of customization for some administrators. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Feature availability and flexibility Review Source VR Verified Reviewer Product & Marketing Manager E-Learning Used the software for: 2+ years ### "Works perfectly for basic e-commerce in WordPress" June 29, 2021 4.0 Prior to adding WooCommerce to our site, we simply used a form that people submitted to let us know they were interested in one of our training products. Then we invoiced them through QuickBooks. But now, with WooCommerce, people can purchase directly on our site. Everything is automated, even down to how the sales are recorded in QuickBooks. This saves a huge amount of time for both our internal staff and buyers. Pros WooCommerce integrates seamlessly into WordPress, which is half the battle for any WordPress add-ons. And if you are using it for a pretty standard e-commerce store, it's a perfect choice. There are a ton of additional plug-ins and customizations available for anyone who, like us, is not implementing a standard e-commerce store. Cons Our use of it has been less than standard, so we've needed to install several additional plugins and even do some hacking to get it to work exactly as we need. This was frustrating at times, but if you are willing to put in the energy it takes to get a customized solution, there are tools out there (both directly from Woo Commerce and also third-parties) to make it happen. Review Source Vance W. Digital Marketing Head Marketing and Advertising Used the software for: 2+ years ### "eCommerce plugin leader for WordPress" May 24, 2023 5.0 Pros Because of its leader status in eCommerce for WordPress, the number of third-party integrations is massive so it's practically possible to acheive anything. Cons WooCommerce's biggest advantage is also in someways its biggest disadvantage. Many features that third-party integrations bring to the table are not in the core package, which makes it necessary to maintain several plugins to achieve the customisability that some businesses need. Alternatives considered [OpenCart](https://www.capterra.com/p/143516/OpenCart/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Platform compatibility Review Source Nicole P. SEO Strategist Marketing and Advertising Used the software for: 1-2 years ### "Easy to use, but needs a lot of extra plugins for larger shops" February 18, 2022 4.0 Used it for a while, however depending on the e-comm type I may not use it. Pros Was easy to learn and add products to the shop. Cons To have a various functions, a lot of different add ons or plugins were needed. Most required additional money to be spent. Some features didn't work right. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Initial unhappiness with shopify Review Source Jessica B. Account Manager Consumer Goods Used the software for: 2+ years ### "Great for ecommerce business" September 11, 2023 5.0 Pros It is trustworthy and reliable like 95% of the time. Cons On the rare occasion, the orders have stopped feeding into our systems. When that happens, they have to be ordered by hand which negates the whole purpose of the system. Review Source Juan F. Diseñador gráfico y web Marketing and Advertising Used the software for: 1-2 years ### "El N°1 en plugins de comercio electrónico para WordPress" February 7, 2024 4.0 Pros \- WooCommerse es gratuito - Integración con otros plugins: elementor, jet engine… Cons \- Quizás dificil de instalación para un usuario normal Review Source Joseph M. Joseph Information Technology and Services Used the software for: 2+ years ### "Can be tedious to set up but is really the best out there." March 1, 2023 5.0 Pros I started out on Shopify years and, went to Squarespace, then moved to Woocommerce. Woocommerce is the best out there. You get everything you pay for in other CRMs for free. The support community is huge and if there is a feature you need that is not included, there are almost unlimited plugins available, both free and paid. Cons Setting up taxes and shipping can be a little tedious, but there are a lot of plugins available to automate everything. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Woocommerce offers for free that Shopify has for over $30 a month Review Source IA Isaac A. programmer apprentice Architecture & Planning Used the software for: 6-12 months ### "WooCommerce: a successful and comprehensive electronic commerce to boost online sales" June 14, 2023 5.0 Although as I mentioned before, despite the fact that my area is architecture, I was assigned to help and learn about WooCommerce and its integration with WordPress, so from experience with this system I can say that after I was assigned the task of helping implementing WooCommerce as an eCommerce platform for selling construction related products, I was simply overwhelmed by the idea of using a new and unfamiliar tool, and despite that I was pleasantly surprised by the ease of use of WooCommerce, since thanks to Its integration with WordPress allowed for quick and hassle-free setup, and I was able to easily customize the look and feel of the online store to fit the company's style. Despite not being my area of expertise, WooCommerce proved to be a reliable and effective solution to boost the construction company's online sales, so I learned to use this system in a better way for the next time I use it. Pros In my little programming experience, I had the opportunity to learn WordPress where a programmer I apprenticed with integrated it with WooCommerce, which offered us a wide range of customization and flexibility in the design of the online store. In addition, its wide variety of available plugins and extensions allowed us to extend the functionalities of the platform according to the specific needs required. Another highlight that it has is its robust product and order management system, greatly streamlining inventory tracking and management. And finally, this system has the ability to support multiple payment methods and its compatibility with different payment gateways which They were instrumental in providing a smooth and secure shopping experience for customers. Cons In my little experience with WooCommerce I can say that a bad point I found in this system is that sometimes it had a bad performance, since when handling a large number of products or having high traffic, it can experience some slowness. Review Source Len M. Owner Marketing and Advertising Used the software for: 2+ years ### "Powerful features that you own and control" May 3, 2022 5.0 Pros 1\. Integrates within WordPress with hundreds and thousands of other plugins, apps and 3rd party platforms. 2. Fully customizable and built for your own purposes, unlike hosted options. 3. You can sell anything from physical products to digital and services. Cons Some technical learning curve involved within the WP environment Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Control over the whole platform Review Source ST Sara T. Graphic Designer Graphic Design Used the software for: 2+ years ### "When you have more time than money - worth learning!" September 22, 2020 5.0 It's absolutely a game-changer for me and my very small business. I sell items online and moved away from big commerce marketplaces because the fees were eating me alive in an already super competitive market. I can now run my own store on my own website and list as many items as I was for free. I also have the ability to modify Woocommerce however I see fit to my needs. It's a little tricky at first but worth the time investment considering it's a free opensource app. Pros It's free and it's open source! If you have the time and a little bit of patience this is well worth the investment of knowledge it takes to get it up and running. The modifications you can implement and the documentation on how to do so I plentiful online. Having the ability to manipulate such a versatile plugin for your website is monumental when running a small business and literally doing everything for yourself. You can also integrate print-on-demand stores like Printful into your Woocommerce store which is one of the best features! Cons It can be overwhelming. If you are not familiar with the backends of websites and a little coding this might not be for you. If you are unfamiliar with e-commerce this can also be overwhelming too. The language and deep level of modifications and settings can make your head spin. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce It's free! Review Source Karol O. Owner Retail Used the software for: 1-2 years ### "WooCommerce - great tool for skilled users" April 3, 2023 5.0 I have an e-commerce retail store on WooCommerce and it is the ultimate system. Pros I like the fact that it is open-source, extremely popular with a enourmous base of users, with numerous pluginss, it's easy to customize. Cons It requires ssome technical knowledge to set it up right. Alternatives considered [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Reason for choosing WooCommerce Most popular software globally. Review Source VR Verified Reviewer Sysadmin Legal Services Used the software for: 2+ years ### "Woocommerce is OK for the price - needs a lot fo plugins and customizations" May 1, 2020 4.0 Overall with sourcing the right plugins it works. Part fo the WC challenge is trying to be all things to all people. As a result, there are too many settings when we don;t need them and not enough when we do need those features! Pros The price is manageable (i.e. less than $200 /yr) and, if you understand Wordpress, can be implemented relatively quickly. Greater customizations require more plugins (or snippets) to make it work for more unique situations. (We sell courses and use additional plugins to achieve the end platform.) Cons Like most Wordpress plugins, when you get into trouble with a problem, there is 'some' support available but not reliable. Ultimately it is a cost / benefit trade-off. We use WC because for the price it is a reasonable solution. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WooCommerce Found Shopify to be too expensive in comparison. JoomlaLMS didn't match our style of courses. Review Source AZ Aaron Z. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Woo can grow as you do!" October 6, 2022 4.0 Very good, as with any sales platform there are some learning curves. It works well with digital delivery and also with shipping physical products. I also like that you can add services and website options with widgets. Pros Woo allows users to customize their site with plug-ins and widgets. This allows you to add features affordably as your business grows. Cons The more add-ons and plug-ins you use, the more expensive it gets. This is just something to remember as your business grows the cost savings you have compared to other platforms can dwindle a little. Alternatives considered [SamCart](https://www.capterra.com/p/204117/SamCart/) Reason for choosing WooCommerce Cost and ease of use Review Source EI Elsa I. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Perfecto si tú catálogo de productos no es muy elevado" November 21, 2022 4.0 La experiencia general fue buena hasta que ampliamos el número de productos de nuestro catálogo. Entonces ahí, se quedó un poco limitado Pros Es cierto que las extensiones y pluggins no tienen un precio tan elevado como otras herramientas. Y gracias a ella se puede personalizar la tienda online en un sinfín de opciones. Cons Las opciones gratuitas que ofrece son limitadas lo que provoca que tengas que realizar más inversión. Además, si tienes un ecommerce con un amplio catálogo, no será tan eficaz Review Source KN Katherine N. Event Registration Higher Education Used the software for: Less than 6 months ### "A must for events" August 14, 2023 5.0 I enjoy the product a lot! It is user friendly and an all-inclusive product for events. Pros I enjoy how accessible orders are so I can keep track for events, as well as being able to see how many seats have sold for an event. Cons I am not sure if this is an add-on, but having orders automatically create an excel file that separates individual and team tickets that also updates automatically. It would be nice to know when people cancel/refund a ticket and not have to manually update a separate file doc each time. Review Source Similar Products Featured