# Page 14 | WooCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is WooCommerce the right eCommerce solution for you? Explore 1039 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225601/WooCommerce/reviews

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WooCommerce

4.5 (1039)

[View alternatives](https://www.capterra.com/p/225601/WooCommerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of WooCommerce

## Showing most helpful reviews

Showing 326-350 of 1039 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Clément R.  
Marketing Manager  
Food & Beverages  
Used the software for: 2+ years

### "A must for e-commerce !"

August 18, 2023

5.0

Woocommerce helped us launch our e-shop, and we are now fully running it with WooCommerce.

Pros

WooCommerce is a must for e-commerce. It has all the functions anyone might need. The big pros is that it is fully customizable with extensions, integrations, and much more.

Cons

WooCommerce can sometimes be a bit tricky to use if you are not trained. But it's easy to learn, and customer services are great.

Review Source

VR

Verified Reviewer  
CEO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "The most customizable and easy to use ecommerce platform"

December 18, 2022

5.0

I have a good overall experience with Woocommerce

Pros

WooCommerce is perfect for people with little website hosting experience because it doesn't require coding knowledge. There are plenty of apps and themes available that will help you build your website by yourself without the need to hire someone to do it.

Cons

I think it needs to be more drop shipper friendly

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Shopify unknown App charges

Review Source

KB

Kristi B.  
Owner  
Retail  
Used the software for: 6-12 months

### "Good— if you need to do subscriptions"

November 27, 2023

3.0

Good. Could be better. Good end user experience usually, but buggy as heck.

Pros

Integrations are great and the ability to do subscriptions was critical.

Cons

It wasn’t easy to set up. I ended up having to hire a consultant to assist me in getting everything set up, working and functional. Feel like I’m trouble shooting and having small bugs all the time. Plug ins often won’t auto update.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Switched from

[ManageWP](https://www.capterra.com/p/210350/ManageWP/)[Digital Marketing Suite](https://www.capterra.com/p/124265/Express-Email-Marketing/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

We needed to be able to do subscriptions!

Review Source

Bhabishya B.  
Sales Manager  
Entertainment  
Used the software for: 1-2 years

### "The best CMS for eCommerce "

May 20, 2022

4.0

The overall experience with WooCommerce is great. I have been using it for more than 2 years now and it's working fine for me. I'm using it for taking orders and delivering them.

Pros

WooCommerce is highly customizable and can be integrated with many many software out there. And there are thousands of plugins for WooCommerce which Iove the most. Due to those plugins only I decided to use WooCommerce. It was very easy to integrate my WooCommerce store with software I use daily using few plugins.

Cons

The thing I like the least about this software is that it requires person with programming and technical knowledge of we want to customise it as per our need. And using too many plugins is difficult and makes the website slow.

Review Source

Joseph H.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "WooCommerce is the finest choice for starting an online business."

March 3, 2023

5.0

WooCommerce is a robust and customizable e-commerce solution that can be used to sell virtually anything online. WooCommerce makes it possible to open a web shop with little to no specialized coding experience on your part. WooCommerce is scalable and has an extensive library of both free and paid plugins to meet any business's needs.

Pros

Any company can begin selling online for little to no expense with just a few clicks, and with the right add-ons and customizations, it can become a fully automated sales machine.

Cons

Its built-in features are limited and haven't changed much throughout the years. If you want a top-notch web store, you'll need to install some extra, often expensive, add-ons.

Switched from

[Webflow](https://www.capterra.com/p/136159/Webflow/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

They offer better features and a more affordable price.

Review Source

VR

Verified Reviewer  
Desarrollador web  
Arts and Crafts  
Used the software for: 2+ years

### "Woocommerce"

February 26, 2023

5.0

Conseguí implementar un eccommerce de manera fácil.

Pros

Es fácil de usar y de administrar tanto pedidos como prudctos.

Cons

Si quieres alguna función más específica tienes que usar otros plugins para complementarlo que normalmente suelen ser de pago.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

Porque llevo años trabajando con Wordpress y me parecía la manera más rápida de empezar.

Review Source

TW

Tiffany W.  
Administration  
Retail  
Used the software for: 1-2 years

### "You get what you get "

August 25, 2022

4.0

Overall anyone with a basic knowledge of e-commerce platforms should be able to adapt pretty quickly.

Pros

The software is easy to navigate and user-friendly to a degree. It syncs with our other software and plugins with a breeze. Was easy to implement and is very customizable.

Cons

The biggest downfall is that the order numbers are sequential. That makes it a little hard to navigate if an order was missed in the shipping process. The numbers jump all over the place. One day we can be in the 2000's group and the next our order numbers start from the 2600s when only a few orders have been processed.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

We were out growing the features that wix could offer us and wanted a more customizable option.

Review Source

RN

Rakesh N.  
Owner at CodedThemes  
Information Technology and Services  
Used the software for: 2+ years

### "A smart cart solution for the Physical Products"

April 27, 2022

5.0

Pros

It works in WordPress and that makes a really smart choice to use WooCommerce. You just need to configure basic settings and add the relevant plugins for the payment and shipping. Your store will live in 1 day. This is what we need it for the generation in 21st century.

Cons

WooCommerce is more likely for the Physical Products like Electronics, Clothing, etc... but they need to work around the Digital Products like Books, Web Templates, Themes, etc...WooCoomerce has Digital product features but options are very limited. So it might be the improvement needed for this plugin.

Review Source

TH

Travis H.  
Compliance Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Lots of features and capabilities. "

August 5, 2022

5.0

Woocommerce has been good overall for our company. Sometimes, issues and processes take a little bit of extra effort to understand and get working exactly how we want. Plugins definitely help. There has not yet been a feature that we can't get to work that we want.

Pros

Lots of plugins to integrate whatever features you want with your ecommerce website. We like the fact that we can have informational blog type pages mixed with our ecommerce. Adding features to cover deficiencies is easy (coupons, marketing, payment processing, etc.)

Cons

It is a little more advanced to get set up to work like you want. Sometimes, in order to get a feature, paid plugins must be employed which brings up the cost.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

Ultimately, our ecommerce site needs to have informational capacity, and Woocommerce better serves that purpose. From blog posts to informational pages and logins for our wholesale customers, Woocommerce seems to have a much broader range of functions beyond ecommerce.

Review Source

MO

Mohammed O.  
Tech. Manager and Software Arch  
Information Technology and Services  
Used the software for: 2+ years

### "The most effective platform for establishing an integrated online store."

April 24, 2022

5.0

We were able to expand our e-commerce capabilities thanks to Woocommerce, and we saw a significant boost in sales volume as a result of being able to get to know new clients and increase connection with them.

Pros

Woocommerce is my preferred e-commerce platform, and its ease of use has allowed me to set up an online store on my own, with no outside support, and at a minimal cost. Setting up the domain, as well as adding photographs and information about products and payment methods, is simple for me. I especially enjoy the shipment tracking capabilities, which trace every stage of the sales process till the package is delivered. I really appreciate the chat tool, which allows you to receive and respond to client inquiries.

Cons

Woocommerce is a very practical and effective platform, and there isn't much to dislike about it because the services it offers are difficult to come across on competing platforms.

Review Source

AS

Asha S.  
COO  
Education Management  
Used the software for: 2+ years

### "Woocommerce user experience"

January 14, 2023

5.0

Good and bad. Some of the options are confusing and don't make sense but they have made changes over the years that have improved overall user experience. For a new user, the options are too spread out and not self explanatory.

Pros

Some aspects of WooCommerce is user friendly like creating products.

Cons

Inventory management is a long process. Setting up your shop can be very confusing and finding settings can be difficult.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

Its most commonly used in most Wordpress themes.

Review Source

Rich C.  
Management Consultant  
Management Consulting  
Used the software for: 2+ years

### "Excellent WordPress-based eCommerce Solution"

December 25, 2023

5.0

Pros

If you have a WordPress site and wish to conduct eCommerce sales, WooCommerce offers an excellent and expandable platform. I have found it to have the flexibility to match my clients' various needs.

Cons

Some of the plugins have conflicts which can break certain website features.

Review Source

OS

Olaf S.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy eCommerce"

August 11, 2022

4.0

Once Woocommerce has been set up, it can be managed with ease. You also have the added flexibility of fully customizing the theme and overall look-and-feel.

Pros

Woocommerce is an open-source eCommerce solution integrated with the Wordpress platform. There are no monthly fees which makes this an attractive option for anyone starting out with selling online.

Cons

Unlike other pre-built stores, Woocommerce does require basic customization and setup, especially when integrating into your current Wordpress website and theme. A website developer may be needed initially.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Review Source

Youssef K.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Anyone can affort to launch an ecommerce website"

April 16, 2021

5.0

I've been using woocommerce for a long time now. I built some e-commerce websites myself using woocommerce and supervised a team of developers building sites on top of woocommerce. There wasn't a feature we couldn't implement through the addition of plugins

Pros

It's a very easy to setup, it's free and can be expanded to include all the needed features for e-commerce. Woocommerce can be customized and extended with additional functionality using free or paid plugins.

Cons

Woocommerce lacks a bit in terms of managing a multi vendor store. You can still have this functionality by adding paid plugins however this feature is supposed to be embedded in the core of woocommerce

Alternatives considered

[nopCommerce](https://www.capterra.com/p/148685/nopCommerce/)

Reason for choosing WooCommerce

Woocommerce is free, open-source and backed by a huge community. There are a lot of plugins available to add any required functionality

Review Source

pS

philippe S.  
Gérant  
Internet  
Used the software for: 2+ years

### "Boutique indispensable pour wordpress"

October 19, 2022

5.0

J’utilise logiciel depuis plus de 2 ans j’en suis très satisfait je pense qu’il n’y a pas mieux comme logiciel gratuit.

Pros

woocommerce est indispensable pour créer une boutique avec wordpress. Extension facile à installer et à paramétrer. La version gratuite est largement suffisante pour avoir une boutique en ligne professionnelle. Beaucoup d’options sont disponibles qui conviendront à tous types de boutiques. Compatibles avec la plupart des extensions les plus populaires.

Cons

Demande un peu de temps afin de comprendre les différentes possibilités de paramètres car presque toutes les options doivent être activées manuellement mais avec un peu de pratique d’utilisation tout devient plus facile.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Pour avoir plus de possibilité de paramétrage

Review Source

VR

Verified Reviewer  
Web Designer  
Design  
Used the software for: 2+ years

### "Very solid ecommerce platform"

July 21, 2021

5.0

I'm web designer and developer with more than 20 years of experience, and I had been creating sites and ecommerce since 1998. I had created sites with more than 3500 products, for different clients and industries.

Pros

It is scalable, responsive and powerful all around ecommerce solution. It works well for small shop with few products and as well for huge shops with thousands of products. What i like more of it, is the capability of manage thousands of products from a single csv file.

Cons

What i do not like so much is that the best and more powerful features are sold separately. Events ticketing, multi-step shopping, multiple currency, booking and so on, are all different packages and not included. So many times the free part get lost in the need of paid extensions.

Review Source

Raymond H.  
Gestion des clients  
Broadcast Media  
Used the software for: 1-2 years

### "WooCommerce : Une plateforme fantastique "

October 31, 2023

4.0

Pros

WooCommerce est une plateforme e-commerce open source. Doté d'une sécurité absolue, il nous a permis de créer facilement notre boutique en ligne afin de pouvoir faire écouler nos produits. C'est une plateforme qui offre également des options de personnalisaion illimitées. Je l'admis très fort.

Cons

Malgré que WooCommerce soit un outil fantastique, on constate qu'il n'y a pas d'assistance aux clients, son prix varie en fonction degré de sophistication que vous souhaitez donner à votre boutique.

Review Source

KG

Konrad G.  
SEO Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best software to start with ecommerce"

November 7, 2023

5.0

Mostly I was working in WooCommerce to grow organic traffic of e-commerces - it was really easy and simple.

Pros

WooCommerce is really simple in use - it is a best solution for people that are starting with e-commerce. Its easy to customize and even beginners will be able to manage orders&inventory.

Cons

In my experience, WooCommerce isn't best options for e-commerces with thousands of products - it isn't working as fast as expected.

Review Source

SM

Seelya M.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Makes setting up my online stores so easy"

June 23, 2021

5.0

Using WooCommerce makes running my multiple online stores a breeze. I am happy with the ease and functions it offers to make running my stores better for me and my customers.

Pros

WooCommerce is my main software for my online stores, I have used the for years and love the ease of use and integration. Setting up is as easy as following the instructions and if for what ever reason you get stucked, you can view tutorials on what to do, I love that.

Cons

Adding products to WooCommerce could be a little easier, as in, adding variants by the bulk. It does take some time. Otherwise, I don't have any complaints.

Review Source

brianna O.  
Community Manager  
Internet  
Used the software for: 1-2 years

### "A Best Selling Solution for Merchants"

January 19, 2021

4.0

It dashboard owns a lot of features that can be used and facilitate if further customization and modifications are needed in your site. It also allows you to download a lot of apps for providing extra features and functions in it. You can integrate these apps with your online store and get various benefits through these apps. It analytic tool helps a lot in measuring product sales and helps in analyzing them on the basis of brands and dates, tracking orders and a lot more through it.

Pros

It is providing a lot of favours and facilities for medium and small scale businesses. No cost is needed for downloading and updating it. You can easily download the plugin of woo commerce by following some simple steps in WordPress as it is built by word press. It is providing you with a professional and appealing look for your e-commerce platform so that more customers and visitors will be attracted towards your platform.

Cons

It is providing restrictions on a lot of payment methods thus users have to face difficulties while choosing their payment method and in result, it will dissatisfy your customers. More processes are needed in it for management of its backend processes so that it will continue to work properly.

Review Source

Nujan S.  
Managing Director  
Computer Software  
Used the software for: 2+ years

### "Switching physical store to online was never been this easier"

September 18, 2022

5.0

You can't go wrong with WooCommerce.

Pros

WooCommerce has changed the way of looking at creating a website with most advanced feature and easy to use. It's FREE and it's more that everything that any online store needs. Simple install WordPress and install WooCommerce in it and you've got your full functional, secure and advanced online store which can seamlessly allow your customer to shop and even make secure transaction on it. It's simply amazing.

Review Source

EM

Ethan M.  
Freelance Designer  
Design  
Used the software for: 6-12 months

### "Useful Open-source E-commerce Solution "

December 14, 2020

4.0

Personally Woocommerce has added additional functionality to a number of my websites with sufficient payment processing services. I likely would utilize this plugin again for my next site at some point since I have had fond memories about using the platform in general. I have used them for jewlery specifically and it has functioned with my site for near the entirety of its presence.

Pros

One of the Better Ecommerce Plugins that has supported a variety of my businesses that has not only deployed a well designed, minimal web store for me within the context of my own website, but has helped me retain revenue and sales in a manner that presents my work in a beautiful and clean manner

Cons

Not available in a standalone manner and must be used within the context of wordpress applications thus making it only available to wordpress users from my understanding.

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Stripe payment platform is actually available and integrateable in Woocommerce while simultaneously adding additional functionality than the Stripe Payment platform alone so it seemed like a better move considering Woocommerces Store creation features.

Review Source

CA

Cristian A.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "The best plug-in for you e-commerce on Wordpress "

June 29, 2023

5.0

Pros

Is really easy to install on your Wordpress website and is rarely easy to use

Cons

Why you have to use it with jetpack, jetpack is useless

Review Source

Andrea G.  
CMO & Co-founder  
Consumer Electronics  
Used the software for: 2+ years

### "Best solution for Wordpress, but not the best solution for your e-commerce"

May 12, 2022

4.0

Pros

Inventory management is easy and you can find a lot of plugin through which you can customize your shopping experience

Cons

We decided to switch to Shopify because our Wordpress site with Woocommerce was very slow. We found that Woocommerce was really slowing our site and this was hurting conversion rates

Review Source

Thor Hammaraxx K.  
owner  
Information Technology and Services  
Used the software for: 2+ years

### "Best online shopping management."

January 15, 2023

4.0

Pros

\+ Simple integration with websites+ Secure shopping + Inventory management+ Straight forward configuration options.+ Extensive range of plugins to customise your store.

Cons

\- Takes a while to learn all the ins and outs- Many features require plugins which can be difficult for beginners.- Some plugins can effect the performance of your website.- Best left to an expert to install and setup.

Review Source

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