# Page 2 | WooCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is WooCommerce the right eCommerce solution for you? Explore 1039 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225601/WooCommerce/reviews

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WooCommerce

4.5 (1039)

[View alternatives](https://www.capterra.com/p/225601/WooCommerce/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of WooCommerce

## Showing most helpful reviews

Showing 26-50 of 1039 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TO

Tim O.  
Director  
Import and Export  
Used the software for: 2+ years

### "Very flexible and easy to use"

May 25, 2025

5.0

It has been great. I have been working with WooCommerce for over 10 years. I started using it in school (ICT education), my job and now for my own webshops. I like that fact that for everything there is an additional plugin created by themselves, or 3rd parties.

Pros

The flexibility, huge userbase that makes sure there is almost always a plugin for something you want and the fact that almost any important tool can integrate with it.

Cons

The fact that some features are not standard and you need to buy plugins in order to get these specific features.

Switched from

[PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)

Because of integrations. We wanted to connect our prestashop to channeldock which wasn't possible at that time. This was like the 5/6th time we couldn't integrate with external softwares so we had to switch.

Review Source

VR

Verified Reviewer  
Senior Web Developer  
Defense & Space  
Used the software for: 2+ years

### "Woocommerce gives you seamless integration with Wordpress and an excellent ecom experience"

April 22, 2025

5.0

Overall Woocommerce is a very robust versatile ecommerce addon to Wordpress that can transform your site while giving you full control over the ecom experience. If you want to host and do your own sales without 3rd party shop sites then this is the way to go.

Pros

If you are on the Wordpress platform then Woocommerce is the best, most polished ecommerce addon you can use for your website. Woocommerce works well within Wordpress integrating seamlessly and has great ongoing development and community support.

Cons

Depending on which payment merchants you may use you may occasionally get glitches and issues with Order statuses. This isn't anything major but does introduce more manual adjustments required.

Review Source

ANDREY V.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The Best Alternative to the Big Guy"

November 5, 2025

5.0

Pros

A fantastic alternative to the "big guy" competitor, we all know who. Allows for unlimited customizability and much better payment processing. Your website development process will be much better and well wroth the money.

Cons

Not as plug and play as other solutions but far more customizable and better for long term scalability.

Review Source

AR

Anthony R.  
Web Developer  
Design  
Used the software for: 2+ years

### "Powerful Customization when Coupled with Konio WordPress Theme"

December 17, 2025

5.0

The only ecommerce platform I use anymore coupled with the Konio WordPress theme, especially when building stores that need custom functionality. The platform’s flexibility is its biggest strength — you can shape your store exactly how you want it, and the WordPress ecosystem gives you endless options for design and features. It’s powerful, scalable, and ideal for developers or store owners who want full control.

Pros

The biggest advantage of WooCommerce is its flexibility. Because it runs on WordPress, you can customize nearly every part of your store — from design to functionality — using tightly integrated themes such as KonioWP.

Cons

WooCommerce can become complex and plugin‑heavy as your store grows unless you're familiar with the ins and outs of WooCommerce.

Review Source

AT

Angie T.  
Director of Business Affairs  
Education Management  
Used the software for: 2+ years

### "Does it what we need it to do."

January 13, 2026

3.0

Overall our experience has been positive and I would not hesitate to use WooCommerce again. I would recommend for basic gift shop use.

Pros

WooCommerce work easily with be WordPress website. It is easy to manage inventory. Although customization could be better it does what we need it to do for a reasonable price. The payment options are good, everything we need is offered. We have not used customer support but it has been easy to find the information we need online.

Cons

It would be nice to be able to add some additional options. For example, we would like to be able to mark the order as a gift and include a gift option. I believe there is a way to do this but it is beyond our gift shop capabilities.

Review Source

TC

Theekapat C.  
ICT Support and Project Coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "WooCommerce is fabulous for both technical and non-technical user!"

July 19, 2025

5.0

I was running an e-commerce store on WooCommerce for around 2 years. I'm delighted with WooCommerce, as a technical user.

Pros

It's user-friendly for non-technical users! Anyone can run their e-commerce store using WooCommerce. Although there's certainly learning to do, the information is free and easily accessible.

Cons

I've spent a few minutes thinking of what I dislike, and can't think of one. WooCommerce is all good, at least from my perspective.

Review Source

TC

Trlock C.  
Head of Mrketing and Development  
Computer Hardware  
Used the software for: 2+ years

### "Amazing value with endless customisation and a wonderful community"

March 3, 2025

4.0

WooCommerce is a great platform overall with tons of plugins, integrations and an amazing API. Often, it is thought of as an option for smaller webshops, however, we have managed to scale up to 100,000+ products. This does mean a lot of customisation, architectural service separation and a lot. of API usage but it shows that WooCommerce is more than capable of scaling.

Pros

WooCommerce is a great platform with tons of plugins, integrations and an amazing API. As well as this, it is completely free to use and customise which, considering the vast features, is unbelievably good value compared to other eCommerce platforms. Lastly, the community and support are second to none.

Cons

When scaling a more complex build, WooCommerce can require a lot of customisation and at times can be buggy. Also, the use of the WP database structure serverly limited performance, though much of this is being addressed with the HPOS update WooCommerce are doing.

Alternatives considered

[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)

Reason for choosing WooCommerce

Cost, developer community/knowledge and features.

Switched from

[Magento 2 Order Management](https://www.capterra.com/p/10010071/Magento-2-Order-Management/)

Magento is extremely complex to maintain and has constant issues.

Review Source

BV

Brian V.  
Managing Partner  
Information Technology and Services  
Used the software for: 2+ years

### "A good entry level e-commerce solution but struggles when your needs get more complex and requires pricy upgrades. "

July 12, 2025

3.0

It is easy to get something basic up but when you need to get real world implementations that get even slightly complex I feel like Woo falls flat. It is good if you want a very basic e-commerce site. But it struggles when things get a little more complex like with shipping, multi-sizes and colors, etc.

Pros

WooCommerce is kind of the go-to to easily stand up an e-commerce shop on WordPress, so getting a service up quickly is kind of its speciality, but its flaws become apparent quickly.

Cons

Their freemium model is clunky and to get even some basic functionality the bills start piling up quickly. It also struggles to integrate with other inventory systems. Clients I've consulted with using Woo are consistently having inventory syncing problems if they have brick and mortar locations which results in a lot of dissatisfaction.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Thought it would be a more robust solution but it turned out it was easier to intregrate square's shop into Wordpress than into Woo.

Review Source

RFC

Remo Fernando C.  
Ingegnere  
Restaurants  
Used the software for: 1-2 years

### "Ottimo plugin e-commerce pieno di funzionalità e potenza con tante risorse, molto intuitivo e facile da usare"

March 30, 2026

5.0

Plugin che in un attimo trasforma WordPress in un potente e-commerce. Tante personalizzazioni e facilità di uso. Strumento potente con tante risorse per ogni necessità

Pros

Eccellente applicazione con tante funzionalità molto facile da installare e gestire. Molto completo per creare anche un e-commerce complesso. Tanti plugin addizionali per completare qualsiasi richiesta.

Cons

La parte di aggiornamenti e un po' caotica, e a volte crea dei problemi che sono difficili da risolvere. Devi stare sempre ad aggiornare e controllare la parte di sicurezza

Review Source

VV

Vikas V.  
Software Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Thousands of products (or) just a couple, Woocommerce got your covered"

February 8, 2025

5.0

Woocommerce and I go a long way! I have seen it grown for many years. In comparison to Magento and others, Woocommerce is the best. Some of the other open source products break things after updates and one would have to rush to fix everything but Woocommerce is stable for the most part. Updates rarely break things if you have considered stable plugins and eco system. For a business, at the end of the day, they want their store up and running with lots of orders incoming. Woocommerce delivers that!

Pros

I like the fact that it is open source and how it let's developers customise the product to any extent. With WordPress as a core, actions and filters, it can be customised to any business needs. I've worked with tens of businesses that have massive product catalogue and it never lets me down.

Cons

Woocommerce has the biggest market share in the world. Despite that, it lacks a basic native feature of inventory logging. While there are plugins available but this should have been shipped by Woocommerce team themselves. After all, native feature get support like no others.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

Ability to control and customise. While others provide a great service for some use cases, with the limitations, it won't work for all the use cases.

Review Source

Roger A.  
Owners  
Marketing and Advertising  
Used the software for: 2+ years

### "My favourite plugin to build online stores, flexible eCommerce platform for WordPress. "

January 18, 2026

5.0

Overall it is a powerful eCommerce tool with good value for money, but it requires technical knowledge to manage properly.

Pros

I like the customization options and flexibility for website creation. It supports many payment options and works well with WordPress and Elementor.

Cons

It is not very easy to use at the beginning. Customer support depends a lot on plugins and documentation.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Full control over your online store"

March 29, 2026

5.0

Overall, WooCommerce has been a powerful option for us to get good control and flexibility in our ecommerce. It’s a great tool since we wanted to build something customized, but not necessarily the easiest path for businesses that are just getting started.

Pros

What I like the most about WooCommerce is that you can customize almost anything, like for example the design and the functionality, which is amazing if you want full control over your online store.

Cons

We had a refund issues one time and WooCommerce penalized us with a fee that felt pricy and the worst part is that we had to talk to the technical team to get it back up and running.

Review Source

MN

Matthieu N.  
Community Manager  
Computer Games  
Used the software for: 2+ years

### "Weebly Simplifies Website Management"

September 10, 2025

4.0

WooCommerce lets us manage our merch and extra game content store smoothly. I was able to create product pages, manage inventory, and set up promotions without issues. The integration with WordPress makes content and blog management super smooth, which also helps with our marketing campaigns. Thanks to WooCommerce, we launched flash sales for limited editions and tracked all orders easily it improves the fan experience and saves us a lot of time

Pros

I really like that it integrates with WordPress it clearly simplified how we manage products and inventory. It has tons of extension features to help boost sales.

Cons

Some of its extensions are way too expensive, and for more advanced customization you need some coding, which isn’t easy for beginners.

Review Source

Vincenzo Bernardino R.  
Freelance  
Marketing and Advertising  
Used the software for: 2+ years

### "A solution that works for multiple scenarios"

February 4, 2025

5.0

I've used WooCommerce on most eCommerces I've worked with, recently on a client website we also got in contact in the support team that was amazing. They helped us with optimizing the website, chosing the right plugins and extensions, chosing the right hosting plan...

Pros

It's flexible and fits multiple needs and top customer care

Cons

It can get overwhelming due to the vast amount of extensions so without expertise or support it can be difficult to deploy in non-standard scenarios

Review Source

FO

Feraud O.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great tool to build an e-commerce site with Wordpress"

July 17, 2025

4.0

We use it for 75% of our e-commerce clients. This allows them to get into the online shopping space without the recurring monthly fees by using shopify or other online merchant platforms. We use it with all our wordpress e-commerce builds.

Pros

You can cut down on all the most costs by using woocommerce compared to shopify. Great for business now starting off or even if only they have a few products to sell.

Cons

The setup process and integrations / apps are not as easy as Shopify to setup which leads to more development costs upfront.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

The lower costs associated with Woocomerce. With shopify you have to pay monthly fees compare to woocommerce being essentially free.

Review Source

JA

Jess A.  
Designer  
Design  
Used the software for: 6-12 months

### "Great for online store management"

December 4, 2025

5.0

I use woo commerce for my online store. it easy to post new products, and edit existing ones as well. I like the AI feature which pulls up product descriptions for the items.

Pros

its easy to use and they basically take care of payments and product posting for my website, especially the AI product description feature which saves a lot of time.

Cons

it took a while to get around the shipping details. and then, Its a bit difficult to input the tax percentage of the various States in the system

Review Source

LB

Lauren B.  
Lead Content Creator  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to deploy, update-proof and rich communit"

October 16, 2025

5.0

It's been great for stores when people purchased on computer but not now. My experience has been disappointing when facing account and email template purchase issues.

Pros

An important point is that it is so easy to use and that anyone can use it and integrate it on their site to manage orders. WooCommerce is the best WordPress plugin for getting transactions.

Cons

I don't think WordPress and WooCommerce are suitable for mobile, because today's generation does everything on mobile devices.

Review Source

AP

Angela P.  
Director  
Mental Health Care  
Used the software for: 2+ years

### "Works, but tedious"

October 20, 2025

3.0

I don't love WooCommerce. It works to support our storefront on the website, but it is a bit tedious and has so many settings that you can really get bogged down in checking them all.

Pros

WooCommerce allows you to integrate your storefront onto your website. It allows for numerous payment options and has many different customization options.

Cons

I think that it is a little tedious to upload and add merchandise. There are often kind of "hidden" settings that affect the the visibility on the website. It syncs stock with Square, but does not always do this accurately either.

Review Source

CD

Christopher D.  
Web Developer  
Information Technology and Services  
Used the software for: 2+ years

### "A great eCommerce solution"

August 13, 2025

4.0

Pros

Easy to set up, configure and release a low-cost eCommerce store accepting various payment types. Combined with the wide array of plugins that Wordpress offers allows for a truly custom website.

Cons

Wordpress does has its vulnerabilities as a result of its' popularity. Sometimes there have been performance issues scaling the product.

Switched from

[OpenCart](https://www.capterra.com/p/143516/OpenCart/)

More flexibility in WooCommerce and more confidence of the direction of the product.

Review Source

Gabriel I.  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Powerful but not for the faint of heart"

April 7, 2025

4.0

Once you get past the learning curve, it's rock solid. I've used it for selling services online and it works like a charm.

Pros

The fact that it's free to start out with. The flexibility is great, and SO MANY PLUGINS are wonderful. I love that it's universal and that I can integrate it with so many other services.

Cons

The UX/UI is SO overwhelming when starting out. It takes quite a while to get the hang of it.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

It's free to start and more powerful with more features.

Review Source

MS

Michelle S.  
Owner  
Music  
Used the software for: 2+ years

### "Flexible Program to Run a Business"

March 4, 2025

5.0

I have been using WooCommerce for 15 years or more and have been happy with it.

Pros

The flexibility to add plugins and features.

Cons

When plug ins are updated others can break and support is hard to find and can be expensive.

Review Source

KR

Kalvin R.  
Vehicle Hire Manager  
Automotive  
Used the software for: 2+ years

### "WooCommerce"

April 17, 2025

5.0

I really like WooCommerce because it offers me a complete solution for eCommerce. Also, Woo helps a lot in managing the orders and stocks.

Pros

Importing products is easy and the options are limitless. Even if it was the first time using it it was easy to install and setup. An important feature is the compatibility with the SEO plugins for WordPress, as is important to optimize for search engine each product.

Cons

There are no things I can say I like WooCommerce less. I think is the best solution for a ecommerce website.

Review Source

CP

Carly P.  
Accounts Administrator  
Automotive  
Used the software for: 2+ years

### "WooCommerce"

April 9, 2025

5.0

WooCommerce has every tool for building an ecommerce website, setting up and use it is easy. As is has an integrated stock and orders management is ease my work a lot giving me more time to focus on other things.

Pros

I really like WooCommerce because is a complete solution for setting up an ecommerce website. Is integrating flawless with WordPress and other plugins like website builder and SEO plugins. Is easy to setup, there are no complicated options or coding skills required.

Cons

There are no things to like less for WooCommerce

Review Source

SP

Sebastiaan P.  
Marketing  
Sports  
Used the software for: 6-12 months

### "Great product"

December 4, 2025

5.0

Pros

The easy and clear possibilitys in wordpress. Its really nice that you can use very much tools of wordpress in Woocommerxe

Cons

The long loading time when you are importing a long list of products via a CSV or excel file. This can sometimes take hourd

Review Source

DS

Davinder S.  
Manager  
Design  
Used the software for: 2+ years

### "The best ecommerce tool - overall"

February 3, 2025

5.0

A good experience using WooCommerce since the 2011s

Pros

Easy to use and flexible to create almost any feature.

Cons

Sometimes updates cause major issues which don't get flagged up until someone notices. Luckily, the development team are quick to react.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing WooCommerce

Ease of deployment and previous experience of the software.

Review Source

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