# myStaffingPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is myStaffingPro the right Applicant Tracking solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225666/myStaffingPro/reviews

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myStaffingPro

3.9 (68)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of myStaffingPro

Ease of use

4.0

Customer Service

4.2

## Pros and Cons in Reviews

KD

Kelsie D

Communications and Training CoordinatorRetail, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The tracking process from when a user first applies to the offer is great for keeping everything organized.“

February 19, 2022

## Showing most helpful reviews

Showing 1-25 of 68 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Annette F.  
Director, National Recruiting  
  
Used the software for:

### "Would recommend."

March 23, 2009

4.0

Would recommend.

Pros

Flexibility of the system and Customer Support.

Cons

Reporting capability.

Review Source

RD

Raegan D.  
National Recruitment Manager  
Medical Practice  
Used the software for: 2+ years

### "User-Friendly and Intuitive"

April 12, 2017

4.0

Recommend this ATS for small and medium-size businesses, very straight-forward and user-friendly, and our customer service rep is very responsive and helpful!

Pros

Multiple functions that increase efficiency in getting to info quicker (shortcuts). Hiring manager feature all via email, no login required. Live Chat Help feature

Cons

Not as effective for larger organization with multiple locations, jobs, applications - more time-consuming to make changes/edits on administrator side. Limited options for mobile devise users to upload resume.

Review Source

SG

Stephanie G.  
Lead Recruiter  
Computer Software  
Used the software for: 1-2 years

### "AWFUL-DO NOT RECOMMEND"

August 2, 2017

1.0

ZERO!

Pros

As a professional recruiter who has at least 10+ more new jobs monthly to post this software is so so so difficult to navigate and use. The only good thing about this software is the cost, but beware you get what you pay for.

Cons

I would recommend spending more money if you have 10 or more positions per month or recurring positions. If you use your ATS daily, then pay for QUALITY only. Our company is currently looking into new software because of how far back MyStaffingPro sets us during recruiting/posting requisitions.

Review Source

GB

Geeta B.  
Employment Manager  
  
Used the software for:

### "I highly recommend the system to the organizations that are for the first time looking for."

March 25, 2009

4.0

I highly recommend the system to the organizations that are for the first time looking for a transition from paper to the system. MyStaffingPRO is very easy to navigate thru and to train. Its very cost effective. There is a flexibility to add new modules anytime as the need arises. I did a very thorough research before signing up with MyStaffingPRO, and I'm very happy with the decision and so are our users. I wish HR Services all success for a bright future!!! Keep up the good work!!

Pros

Easy to use and train. Outstanding customer service and response time. Client Needs/Ideas/Recommendations for future enhancements are heard. I'm overall very pleased with the services as well as the system.

Cons

\- Standard Reports Module can be better (in terms of types of basic reports and the flexibility to choose/add fields as per the need). - Activities related to Requisitions should be tracked well in the system notes (in terms of: interviews, offers, etc.). - Applicants statuses, as laid out, can be confusing at times for the users. 'Availability Status' of the applicant (e.g: available; hired; long term inactive; etc.) shoud be a different field than the 'Applicant Activity Status' (e.g.: qualified or not-qualified for a certain position; not referred; eligible for interview; etc.).

Review Source

SW

Scott W.  
Recruiter  
Medical Practice  
Used the software for: 2+ years

### "Strong RMS that is easy to use"

April 1, 2015

5.0

Pros

My experience with myStaffingPro has been great. The ease of using the system is amazing. I was self-taught after joining a company, and I caught on with no problems. I loved the hands on approach the staff took in helping me make changes and the service was very high.

Cons

One thing you need to do is an administrator is make sure that your postings are formatted correctly so they look appealing to applicants. This will take some time and trial & error but once you have a solid foundations the ease of using a post ongoing is amazing.

Review Source

MN

Matt N.  
Manager - Human Resources  
  
Used the software for:

### "myStaffingPro - Rating"

November 10, 2009

4.0

At this point I do not have enough experience to really feel comfortable rating "Feature Richness" or "Meeting your needs" above 3 stars. I think as I use the system more I will be in a better position down the road to provide feedback. Would consider being a referral once I have more experience using the system...but not at this time. I enjoy working with myStaffingPro. Thank you for allowing me the opportunity to provide feedback.

Pros

Client services has been wonderful. Amy Morman in particular has been very helpful. System is seem easy to use so far, but have had limited experience with it. Alss, still need to have some training on the system reports, etc. once it has enough data populated. Good to know that Client Services is available to help when necessary. Systems has helped make our job requistion process a lot smoother. Like how the system organizes info. Would like if you could have jobs sorted by job requistion creator. Like the system notifications, etc. about enhancements, changes, etc.

Cons

Candidates having not having the ability to go back and change data they have input. Would like to see some more admin abiltiy related to job req process - ie, if job req is issued and approver does not sign - would like way to cancel that approver.

Review Source

AS

Amber S.  
HR  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Onboarding"

September 25, 2018

5.0

One of our best business decisions. Has improved hiring experience and decreased manual errors by entering so many packets. Each employee is responsible to enter their own info.

Pros

Easily transferred our hiring and onboarding process from paper to online via My Staffing Pro. Easy to set up and a breeze for new hires. Less paperwork and much quicker turnaround time.

Cons

No cons up to date. Customer support is quick to reach and helps troubleshooting when needed.

Review Source

EB

Erin B.  
Recruiter  
  
Used the software for:

### "An ATS to count on"

November 4, 2009

4.0

I have found MyStaffingPro to be a sound system and the support team to be stellar. We have been able to drastically increase the numbers of applications we receive and yet more effectively manage the applications. I now have the ability to better utilize the applications that I receive and ensure that the best qualified applicants are forwarded to our hiring managers.

Pros

The MyStaffingPro ATS has significantly improved our application process. MyStaffingPro enabled us to quickly implement an on-line application that was very cost effective. Since implementation we have continued to see the rewards of a single consistent applicant tracking system that is easily accessible by geographically scattered users. The application screening tools and automatic email features have assisted us in creating a systemic approach to processing qualified applicants and communicating with hiring managers and applicants alike.

Cons

The only concern that I have had with MyStaffingPro is that applicants have ocassionally had questions when the customer support team are not available (this is excaberated by the time zone difference between our locations and the customer support team).

Review Source

CA

Christy A.  
Recruiting Manager  
Retail  
Used the software for: 1-2 years

### "Overview"

February 6, 2018

3.0

Pros

My Staffing Pro is a decent, basic Applicant Tracking System for the investment. The reports are customizable which is nice.

Cons

My Staffing Pro is a little clunky to navigate. It would be nice to be able to move from one requisition to the next without having to backup with several clicks.

Review Source

BK

Brett K.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Applicant and Office Friendly Software "

July 14, 2015

5.0

Pros

I love the vendor side of things. We were always needing to make changes to things such as adding to a Facebook, LinkedIn and others profile and they were always there to help. We had a dedicated account manager to guide us through it. The changes were made in a timely manner and we always knew when to expect the changes to be implemented.

Cons

There was absolutely nothing I did not like about MSP, I liked the product and the company/people behind it.

Review Source

AW

Ashley W.  
Project Manager  
Medical Practice  
Used the software for: 2+ years

### "Great Staffing Software."

April 7, 2015

4.5

Pros

This product is extremely user friendly and the vendor can make adaptations to suit your needs which is useful.

Cons

N/A I really enjoyed using this software and complain about using Taleo currently :-)

Review Source

FD

Felicia D.  
HR Coordinator  
Banking  
Used the software for: 2+ years

### "Great recruiting product!!"

March 18, 2015

5.0

Pros

I like the fact that jobs are automatically posted to Indeed.com.

Cons

The products works fine. I have no additional comments to add at this time.

Review Source

ML

Melissa L.  
HR Generalist  
  
Used the software for:

### "MSP Review"

December 14, 2010

3.0

Very good in overall meeting needs of business.

Pros

Allows unlimited set up of reason codes, quick portal posting, ease of candidate tracking/viewing.

Cons

Would like to see auto triggered emails to internal users that provide notification when applicant complete phase 2 application. Internal administrator has limited capability with regard to some changes (MSP administrator needs to make certain changes).

Review Source

Response from Paychex

January 20, 2011

In 2010 we utilized Melissa's feedback to expand upon our email notification functionality, Users can now setup email notifications for any user at any step of the hiring process.

AU

Alexis U.  
  
Medical Practice  
Used the software for:

### "Cost Effective ATS with Wonderful IT Support"

February 10, 2014

5.0

Pros

myStaffingPro creates efficiency with its features. You can email candidates, update the status online, feed openings to a variety of job boards, and send auto-emails. Additionally, candidates can view live 24/7 status updates, and hired candidates feed directly into our HRIS system.

Cons

It can be a little tricky to navigate through the various candidate statuses and make changes, but there are webinars and a help toolkit to make it easier.

Review Source

CB

Chelsie B.  
Payroll Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Payroll Review"

September 5, 2019

3.0

Pros

The software houses all of our new hire information and it is easy to search for employees.

Cons

Not all of our necessary new hire documents can be housed on the site which causes additional work to have more forms completed after hire.

Review Source

RH

Renee H.  
Human Resources Manager  
  
Used the software for:

### "For a company our size (200 employees) the system has been able to organize our applicant process."

March 25, 2009

4.0

For a company our size (200 employees) the system has been able to organize our applicant process and minimize paperflow. We are very pleased with it.

Pros

The support team that helped us implement the system was terrific. The system is user friendly and easy to navigate through. Customer support has been terrific too.

Cons

We have had to create some work arounds based on our company needs.

Review Source

ST

Stacy T.  
Assistant Human Resources Manager  
  
Used the software for:

### "We love it! The system works very well and is easy to use."

March 19, 2009

4.0

We love it! The system works very well and is easy to use. The technical support is great. The company is always seeking feedback from users and implementing changes to enhance the system.

Pros

Many robust reports. Multiple ways to search for applicants. Very customizable. Status message options are practically unlimited.

Cons

I honestly cannot think of any cons.

Review Source

JB

Jeremy B.  
HR Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Not really suited for my business."

August 18, 2016

3.0

Pros

It is a great product and in the right situation it would be great. Unfortunately I am unable to use this effectively in my business. I just don't have enough turnover to justify all the automation included in this software. The vendor does have great support and helpful training on their website though.

Cons

It is suited more to companies with higher turnover and hiring demand than I have, so it doesn't really save me much time.

Review Source

DV

Deanna V.  
  
Retail  
Used the software for: Less than 6 months

### "New to StaffingPro"

February 26, 2015

5.0

Pros

I like this product, because it is simple to use. It does not take long to learn around it. The other thing I like about the product is that it takes away the "any things" applicants. They are forced to apply for a specific position. We dealt with the vendor in training and she was wonderful.

Cons

I don't see anything I like the least yet. It is still a learning curve for me.

Review Source

CK

Cindy K.  
Systems Spec  
  
Used the software for:

### "Spherion"

December 14, 2010

5.0

Would recommend it for any business

Pros

Easy to use Easy to maintain Easy record storage/retention/retrieval Saves time Saves storage Saves travel

Cons

I can't think of one.

Review Source

DF

Diane Fisher  
  
  
Used the software for:

### "My Staffing Pro is an Excellent System!!"

October 19, 2012

5.0

My Staffing Pro is an excellent program to work with with! It has made our lives so much easier and is simple and user friendly!

Review Source

AF

Andrew F.  
Recruiting Manager  
Accounting  
Used the software for: Less than 6 months

### "MyStaffingPro Review"

March 26, 2015

3.5

Pros

MyStaffingPro is targeted to the recruiting industry and understands what is important when recruiting new talent and what information is necessary and not so necessary .

Cons

Limited LinkedIn functionality, the fact that I would like it to interact more with my outlook.

Review Source

LA

Len A.  
Corporate Staffing Process Mgr  
  
Used the software for:

### "Even with all of its cons, StaffingPro is a good value."

March 19, 2009

4.0

Even with all of its cons, StaffingPro is a good value. It's simple, quick, has excellent reporting, and a great service team who listens to their customers. As more features are added, it should become more popular among medium-to-large size organizations.

Pros

GREAT customer service. Intuitive system. Great features: customizable questionaires & auto emails, FTP feeds to online sites, HM quick response, Email alerts, Favorite Reqs page, Applicant scoring, Parse & upload, interface capability with other systems for background checks, everify, HRIS, etc. MSP is a good value when compared to other ATS systems. Also, HR Services always listens to their customers - making improvements based on our feedback. Customers feel like we had influence in the product's development. The system is always available & stable. Never any issues. Used by our US, Mexico, Canada, and Europe HR staffs.

Cons

Navigation, navigation, navigation! Can't return to a "filtered" search - always go back to an unfiltered list. Too few reqs per page - need much more. I find myself always paging thru. Would be nice if new reqs were auto-added to Favorites. Need ability to view recruiter notes in the applicant list. Hiring managers too. Need ability to cancel out multiple HM quick response requests - can only cancel applicant by applicant. Need the specific ad code in addition to link for our newspaper ads in Europe. Need to reduce the # of sourcing screens. Should only go to screens for sources I want (vs clicking "continue" for every source). Need applicant list to be customized and remembered - so it is sorted how I like it(high to low scores and by status). Most important - need ability for multiple languages to meet global needs. Many of our overseas applicants do not speak english.

Review Source

Response from Paychex

October 28, 2009

Len has been a valuable member of our User Advisory Board. We have taken many of his suggestions and implemented them to improve the overall usability of the system.

VR

Verified Reviewer  
Account Executive  
Retail  
Used the software for: Less than 6 months

### "Very easy to use, customize, and navigate"

October 28, 2019

5.0

Very helpful, a MUST if you're recruiting more than once a month!

Pros

The software tracks all applicants, and allows for you to find a candidate very quickly. The training videos are also very helpful. I love the saved search feature, that allows you to specify the type of experience you are looking for. All sales candidates for example. It is mobile friendly, and communicates with all Paychex products including payroll to cut down on manual entry.

Cons

It is a bit more costly than other options, but the features that it offers validates the cost.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing myStaffingPro

Payroll Integration

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Mobile functionality

Review Source

VR

Verified Reviewer  
Talent Acquisition Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "myStaffingPro"

December 3, 2019

3.0

This was our main ATS platform for 4 years and served the purpose, however we may have outgrown it.

Pros

We used this software for about 4 years. It was a good basic ATS for our company. It was easy to use, gave us status notifications, housed employee file documents and was linked to our core system.

Cons

Building reports could've been an easier process. It didn't have good dashboard information. We would've liked better functionality overall.

Review Source

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## Related categories

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

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