# ONEsite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ONEsite the right Community solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/225682/ONEsite/reviews --- ONEsite 4.3 (25) [View alternatives](https://www.capterra.com/p/225682/ONEsite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ONEsite Ease of use 4.1 Customer Service 4.3 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nichole H. Leasing Manager | The Pointe at Central Real Estate Used the software for: 2+ years ### "Onesite is the best software for tracking leasing information! " December 11, 2017 5.0 Pros Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out. Cons I wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report. Review Source SS Shasta S. Manager Accounting Used the software for: 2+ years ### "Amazing ans user friendly" December 18, 2021 5.0 Amazing!!! We will not use another the thought of it terrifies me Pros Its easy and helpful and fast as well as accurate and makes accouting life easier as well. Cons Nothing we love it and have no complaints. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing ONEsite This is so much simpler and faster and can tracj things easier. And you can edit errors becuae lets face it were human and life is hard enough why make it harder? Work smarter not harder. Review Source VR Verified Reviewer Paid Account Director, Travel Used the software for: 6-12 months ### "Average PMS" March 9, 2018 3.0 It helped with my day to day. Pros This system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems. Cons The interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes. Review Source jL juli-ann L. Leasing Agent Marketing and Advertising Used the software for: 1-2 years ### "One-Site Review" February 29, 2024 5.0 I really enjoyed using it. I would recommend to anyone, but I prefer Entrata. Pros I really liked how easy It was so add a GTR or send a lease. To review the lease and ledger. I also liked how you could schedule a tour Cons What I didn't like was the fee on realpage for residents paying rent. I also didn't like the issues we had with the delayed screenings. Or that there wasnt a spot to put roommates or floor plan customizing. Review Source mS mahmoud S. accountant Environmental Services Used the software for: 1-2 years ### "It really is a great software" August 7, 2021 4.0 Pros Generally it's simple, easy to use and a decent product to use for property management Cons the load time can be a bit slow sometimes, forcing waits on processes But it doesn't matter, it's a great site Review Source KG Kathleen G. Applications Specialist Hospital & Health Care Used the software for: 2+ years ### "Excellent Development and Customer Sales and Service Team" September 22, 2016 5.0 We have been building a patient treatment portal with ONEsite for almost 3 years. Working with the Development staff to get the tools built to meet our unique needs has been exceptional. Our Customer Rep, listens to our requests and offers suggestions to streamline our processes on the site. I cannot thank our team enough for their patience and guidance as we continue to grow our portal into a world class treatment tool. Pros It is a cost effective product that strives to meet our needs. Cons Customer Service line needs to be able to help problem solve when our customer rep is not available. If we are having connectivity issues waiting for our rep to come in when we are on the east coast is not acceptable. Review Source Response from ONEsite September 23, 2016 Kathleen, I appreciate the positive feedback and will address the issue with the flexible work hours we allow our account managers and developers. I will make sure someone is available earlier for support. Thanks, Bob Crull CEO TI Tonya I. Operations Manager Real Estate Used the software for: 2+ years ### "Easy to use platform for all property needs " December 6, 2022 5.0 Great system, highly recommend. Pros The platform is easy to use, intuitive and customizable. I like that you can manage all aspects of operations here. One stop shop. Cons No major complaints. The system is continuously improved also. Reason for choosing ONEsite Ease of use and cost Review Source Brianna A. Assistant Property Manager Used the software for: 1-2 years ### "I have never had an issue with ONEsite and love using this program" July 9, 2018 5.0 Pros ONEsite it easy to use and I love that I am able to track everyone's ledgers. Whenever there is an issue I am usually able to find out how to solve it quickly. Cons My least favorite thing about ONEsite is that is locks at the end of the month so sometimes it is hard to check ledgers and what is due. Review Source NT NICOLE T. Legal Assistant Law Practice Used the software for: 1-2 years ### "One site is exactly what the name implies" August 14, 2018 5.0 Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies Pros One site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software Cons I don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different Review Source VR Verified Reviewer Director of Operations Real Estate Used the software for: 1-2 years ### "better management platforms out there" October 16, 2019 2.0 bad experience and we switched to another platform that's more modern, cheaper and better customer service. Pros easy to use because functionality was limited. Can be used on multiple browsers. Easy to train to team members Cons can only have one tab open at once, hard to download simple reports, didn't integrate with other products, interface looked old, customer support was non existent Review Source GH Gloria H. Property Manager Investment Management Used the software for: 1-2 years ### "ONEsite User" August 18, 2022 5.0 Pros Ease of generating reports and find information Cons Not user friendly, hard to find some information Review Source TC Terry C. Assistant Manager Real Estate Used the software for: 2+ years ### "Review of Onesite" December 6, 2019 2.0 disgusted Pros It looked user friendly. After using the product it appeared simple. Cons The response time was horrible and your constantly turning work tickets in to get some clitch fixed. It freezes and was one headache after another. I saw on one co-workers desktop the comment. 99-9 % of my problems were onesite Review Source ER Ellen R. Community Administrator Real Estate Used the software for: 2+ years ### "One Site user" February 26, 2019 5.0 Pros It's not overly complicated. has a lot of features we're not using. Excellent tech support the few times I've had to use them. Cons It's not interfaced with our accounting dept. Review Source DJ Derrene J. Property management Real Estate Used the software for: 2+ years ### "Onesite" December 8, 2018 5.0 Pros Love the convenience of how everything I need is at my fingertips. No need to search for anything Cons I love Onesite one of the best software's ever Review Source RG Rickie G. Assistant Property Manager Real Estate Used the software for: 2+ years ### "I really enjoyed working in one site. It was very user friendly and had many options." October 5, 2017 5.0 Pros I loved how easy it was to use and understand. I also like how user friendly it is. The thing I like most is that it will tell you who and when any changes are made. Cons My least favorite thing about one site is that you cannot toggle between screens. Meaning, that you have to exit out of one before entering another. Review Source KV Kriselle V. Administrative Assistant Used the software for: 1-2 years ### "Easy to use software for leasing." June 27, 2017 5.0 Pros I like how OneSite has an easy to read layout and has step by step guides when help is needed. It also lets the user know when something important is not completed-like move in move outs. Cons I don't like how there isn't a way to reprint a waitlist summary for applicants.When inputting a new applicant in the system, it only allows for waitlist summary to be printed once. Review Source Response from ONEsite June 28, 2017 This is not our software. This i realpages leasing software. Please delete. AK Ashley K. Community Manager Real Estate Used the software for: 1-2 years ### "ONEsite" August 10, 2020 3.0 Pros Bulk messaging/notes. I was not a fan of this software in general. Cons Not user friendly at all. Difficult to find what you're looking for. Not efficient Review Source JS Jessica S. LM Used the software for: 1-2 years ### "Pretty Simple, There are better products" April 6, 2018 4.0 Pros pretty easy to navigate keeps most property needs in one place. Generally, a decent product to use for property management. Cons Can be difficult to adjust to for new users. Not entirely user-friendly. Very much "one size fits all" even though it doesn't, Review Source PF Paris F. Community Assistant Real Estate Used the software for: 1-2 years ### "Armstrong Review" January 25, 2019 5.0 Pros This site is really useful when it comes to keeping up with all of our residents Cons It glitches sometimes, and it messes up the progress that was going on Review Source AM Alley M. Property Manager Real Estate Used the software for: 2+ years ### "Onesite " November 20, 2019 4.0 Pros My company used onesite and it was a great system. it was very easy to use. Cons I did not find a flaw when using this system. Review Source VA Victoria A. Bookkeeper Used the software for: 6-12 months ### "I had an overall positive experience with onesite4" March 19, 2018 3.0 Pros It's been awhile since I've used Onesite, but I can say I was pleasantly surprised when our company made the switch from its previous platform. Simply, for the sheer ease of use. Cons Again, it's been awhile since I've last used, but there were functionalities that needed to be added on. Tasks Onesite could not yet perform that seemed basic to me. Review Source AS Amanda S. General Manager Real Estate Used the software for: Less than 6 months ### "On-site Review" August 12, 2022 3.0 Pros I liked how this system allows our Management team to communicate with our residents. We like the option to post in the feed for important property updates, resident events, or exciting news. This helps our team drive a sense of community/ Cons The system is not user friendly so it takes a minute for current and new staff to figure out the understanding of how the system works Review Source KH Kelsey H. Architectural Designer Used the software for: 1-2 years ### "This software works seamlessly for all my apartment needs - bills, history, maintenance." March 26, 2018 5.0 Pros I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need. Cons No real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all. Review Source AR Adrianne R. Neighborhood Ambassador Real Estate Used the software for: Less than 6 months ### "Onesite Review" December 5, 2016 5.0 I work at Prometheus Real Estate and we use one site to connect with our current and past residents at our apartment neighborhood. It is easy to find our neighbors and our information we need Pros How easily accessible searching our neighbor's information is Cons Can't seem to think of any Review Source VS VICTORIA S. Manager Real Estate Used the software for: Less than 6 months ### "It really is a fabulous functional software" September 19, 2017 4.0 A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so Pros We have been building our complex from the ground up with ONEsite about a year now. Dealing with our Customer Rep, has been smooth. He listens, offers suggestions and helps us a lot. I wish I could get it to cater a little better to apartment management but all in all its a great site Cons needs to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.