---
title: "SurePayroll Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SurePayroll Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/225706/SurePayroll/"
page_type: "product"
language: "en"
---

# 

 SurePayroll Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SurePayroll

## What is SurePayroll?

SurePayroll is a cloud-based payroll software designed for small businesses that helps simplify and manage the payroll processes. It also assists with tax management, HR, and benefit services. The system includes unlimited payroll runs, direct deposit, tax calculations, and automatic payroll functionality. In-depth reporting features provide insights into payroll and benefits, while integration with most accounting software streamlines financial tracking.

## What is SurePayroll used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 307 user reviews

Reviews sentiment

Positive

79%

Neutral

6%

Negative

15%

Pros & cons

Intuitive and simple interface

Affordable payroll software pricing

Inconsistent customer service quality

Frequent tax filing issues

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Payroll / 2026
-   Benefits Administration / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SurePayroll?[Manage this product listing](https://www.g2.com/products/paycor-surepayroll/claim_requests/new?auto=true)

Rating Breakdown

4.1

+−

Features4.1

Value for Money4.2

Ease of Use4.2

Customer Service3.9

Rating Breakdown

4.1

Features4.1

Value for Money4.2

Ease of Use4.2

Customer Service3.9

## SurePayroll Reviewers Verdict

Updated September 2026

AI summary

-   SurePayroll is a strong fit for small businesses and startups seeking affordable, straightforward payroll solutions.
-   Reviewers are positive about its competitive pricing, intuitive setup, and user-friendly interface.
-   It helps owners handle payroll and reminders efficiently, with easy onboarding and accessible tools.
-   Reviewers note pain points like fees during service pauses, limited reporting, navigation challenges, and inconsistent support.
-   It suits businesses valuing cost and simplicity, but those with complex payroll or advanced reporting needs may want to consider alternatives.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SurePayroll

4.1 (307)

VS.

[4.9 (4,311)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (306)

Ease Of Use

4.8 (4,311)

Value For Money

4.2 (277)

Value For Money

4.7 (3,959)

Customer Service

3.9 (285)

Customer Service

4.7 (4,060)

## SurePayroll alternatives

Highest Rated

[4.9 (4,879)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/225706/SurePayroll/alternatives/)

## FAQs about SurePayroll

Overview

### What problems does SurePayroll solve?

SurePayroll solves time-consuming, error-prone payroll for small businesses, household employers, and lean office teams by making setup simple, running payroll in minutes, automating tax filings and withholdings, tracking PTO, and giving employees self-service access to pay stubs and W-2s. It reduces admin burden for owners, bookkeepers, and managers without dedicated HR staff.

Answer based on 250 reviews

Overview

### Which roles and teams benefit most from SurePayroll?

SurePayroll is most used by small-business owners, presidents, CEOs, and principals who need to run payroll accurately without a dedicated HR team. Office managers, bookkeepers, accountants, and administrators rely on it to process paychecks, manage tax filings, and keep employee records organized, while finance leaders use it for payroll oversight and compliance.

Answer based on 297 reviews

Overview

### What company size and industries is SurePayroll built for?

SurePayroll is designed for small businesses and households, with 99% of reviewers coming from small businesses and just 1% from enterprises. It appears most common in Real Estate and Insurance at 7% each, followed by Individual & Family Services at 6%, alongside household employers, caregivers, tutors, and accountants.

Answer based on 306 reviews

Features and Usability

### What are the key features of SurePayroll?

SurePayroll includes core payroll management tools like direct deposit, tax calculation, tax filing, and W-2/1099 preparation, which reviewers cite most often. It also offers employee self-service through an employee portal for pay stubs and tax forms, plus reporting, leave tracking, multi-state payroll, and a mobile app for running payroll.

Answer based on 184 reviews

Pricing

### How much does it cost and what fees or limitations are included?

SurePayroll starts at $20/month plus $4 per employee for No Tax Filing; Full-Service costs 29/month plus 7 per employee, and Full-Service Household 39/month plus 10 per additional employee. A free trial is available, and reviewers often call it affordable, though some say costs rise over time or feel high for very small payroll needs.

Answer based on 42 reviews

Integrations

### Which third-party tools and platforms does SurePayroll integrate with?

SurePayroll integrates with QuickBooks Online, QuickBooks Online Advanced, FreshBooks, Xero, Zoho Books, Sage 50 Accounting, and AccountEdge. These accounting and bookkeeping connections cover common payroll and ledger workflows, with QuickBooks Online named most often in the available data.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does SurePayroll offer?

SurePayroll provides live online training and video tutorials for teams getting started. Live online sessions support guided setup and direct instruction, while videos offer self-paced learning and can be revisited as needed for reference during onboarding and routine use.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does SurePayroll offer, and how do users rate the experience?

SurePayroll offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as patient, knowledgeable, and quick to resolve setup or payroll questions, especially by phone and chat. However, others report inconsistent service, long hold times, weak follow-up, and frustration with billing, cancellations, or tax-related issues.

Answer based on 144 reviews

Security

### How does SurePayroll handle data security and access control?

SurePayroll uses account security features such as two-step verification and identity confirmation codes sent by text, phone call, or sometimes email during login. Reviewers often describe the system as secure, but many say device recognition is inconsistent, repeated verification is inconvenient, and failed code delivery can block account access.

Answer based on 20 reviews

## Who uses SurePayroll?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple interface

88% positive reviews out of 95

Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation and user-friendly design.

Inconsistent customer service quality

39% negative reviews out of 120

Some users report customer support is slow, unhelpful, and difficult to reach, especially for complex or urgent matters.

Affordable payroll software pricing

89% positive reviews out of 35

Most reviewers indicate pricing is highly competitive, offering strong value and robust features for the cost.

Frequent tax filing issues

44% negative reviews out of 48

Some users report tax filing problems, including incorrect submissions, delayed payments, and difficulties resolving related errors.

Anonymous User

CEO, 2 - 10 employees.

"I used Surepayroll in 2022 and recently heard from the IRS that Surepayroll hasn't submitted my tax dollars. "

Streamlined onboarding and setup

86% positive reviews out of 29

Most reviewers report setup is simple, often supported by helpful representatives guiding users through initial configuration.

Long phone support wait times

88% negative reviews out of 32

Most reviewers indicate phone support involves extended hold times, inconsistent assistance, and frequent unresolved issues.

Robert K.

Manager, 2 - 10 employees.

"They don't listen to your issue, constantly talk over you and interrupt, and then drop your call if you dare to ask them to listen to your issue."

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

SurePayroll supports all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages faster, and track payroll data more clearly, allowing teams to manage payroll operations with less manual work and better oversight.

Payroll Management

4.3 (73)

69.86% of 73 reviewers that rated this feature as important or highly important

It gives you an easy way to manage payroll, update schedules, and process payments. Reviewers appreciate the user-friendly interface and control over payroll tasks, but some say making employee changes can require re-entering payroll data, which is inconvenient.

Direct Deposit

4.8 (63)

80.95% of 63 reviewers that rated this feature as important or highly important

With this capability, you can pay employees quickly and reliably, regardless of location. Reviewers appreciate the simple setup, timely payments, and flexibility for remote staff. Some users mention re-entering bank info when switching between direct deposit and paper checks.

Payroll Reporting

4.6 (51)

76.47% of 51 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

4.3 (61)

75.41% of 61 reviewers that rated this feature as important or highly important

SurePayroll offers automated tax filing and payment, helping you stay compliant with federal and state requirements. Users think this saves time and reduces stress, though a few mention issues with overwithholding and concerns about tax submissions to the IRS.

W-2 Preparation

4.8 (53)

77.36% of 53 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

Employee Database

4.4 (50)

44.00% of 50 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

SurePayroll 47 features

### All Features
- 401(k) Tracking: Track 401(k) participant contributions and employer match
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Direct Deposit: With this capability, you can pay employees quickly and reliably, regardless of location. Reviewers appreciate the simple setup, timely payments, and flexibility for remote staff. Some users mention re-entering bank info when switching between direct deposit and paper checks.
- Document Storage: Store and organize documents in a centralized system
- Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Self Service: Gateway through which employees can access the system
- For Accountants: Software specialized for accountants and accounting firms
- For Small Businesses: Designed for small businesses
- Health Insurance Administration: Set up and manage health insurance benefits for employees
- Leave Tracking: Manage and track employee attendance
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal
- Payroll Management: It gives you an easy way to manage payroll, update schedules, and process payments. Reviewers appreciate the user-friendly interface and control over payroll tasks, but some say making employee changes can require re-entering payroll data, which is inconvenient.
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retirement Plan Management: Set up and manage retirement benefits for your employees
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: SurePayroll offers automated tax filing and payment, helping you stay compliant with federal and state requirements. Users think this saves time and reduces stress, though a few mention issues with overwithholding and concerns about tax submissions to the IRS.
- Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees.
- Wage Garnishment: Automatically subtract garnishments from wages
- Web-based Deployment: SaaS, web-based, online deployment

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (295)

4.1

Based on 295 reviews

## Pricing

Value for money

4.2 (277)

Free Trial

[View pricing plan details](https://www.capterra.com/p/225706/SurePayroll/pricing/)

No Tax Filing

$20.00

Flat Rate,Per Month

It includes:

-   Run payroll in 3 simple steps
-   Schedule payroll to run automatically
-   Unlimited payroll runs and free 2-day direct deposit
-   Reports & paystubs available online 24/7
-   Supports W-2 employees & 1099 contractors

Full-Service

$29.00

Flat Rate,Per Month

Full-Service Household

$39.00

Flat Rate,Per Month

It includes:

-   Signature-ready Schedule H

Value for money

4.2 (277)

4.2

Based on 277 reviews

## Integrations

[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

AccountEdge](https://www.capterra.com/p/222114/AccountEdge/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (285)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (285)

3.9

Based on 285 reviews

## User reviews

Overall rating

4.1

Based on 307 reviews

Filter by rating

5(190)

4(52)

3(18)

2(15)

1(32)

Mentioned topic

Sorted by most recent

Leila E.

CEO

Design

### "Avoid if you care about your time "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 26, 2026

When it works, it's decent, but there no customer service or accountability for their recurring issue. The platform itself feels very dated and not user friendly.

Pros

They gave me a year of paying one month and not paying the next. When it works, it's decent- just a payroll service.

Cons

They keep locking me out of my account, so I have to keep calling to be let back in with no warning because they keep having issues registering my account for autopay on their end. Terrible customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Suman A.

Owner,Bookkeeper,Tax Preparer

Accounting

### "Reliable Payroll Made Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 7, 2026

SurePayroll handles payroll and employee management efficiently without the complexity of larger platforms. A solid, dependable choice for small business owners who want payroll done right without the hassle.

Pros

Easy to set up and run payroll quickly. Automated tax filing saves a lot of time, and the customer support team is responsive and helpful. Great value for small businesses.

Cons

The interface can feel a bit dated, and navigation takes some getting used to. Reporting features are limited compared to competitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OD

Olga D.

Pharmacist

Hospital & Health Care

### "Review from small business owner"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 9, 2026

It was pretty smooth initially, however, it seemed that withholding customization wasn't as comprehensive as in other payroll services and customer service was very difficult to get a hold of.

Pros

It was easy to set up and use, especially without prior experience in running payroll. Also, I like that they offer free trial.

Cons

I wish customer service would be more accessible and be able to provide comprehensive answers when finally getting to speak with a representative.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Allison H.

Operations Manager and HR

Non-Profit Organization Management

### "The Best Payroll Assistant I could ask for!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2025

My overall experience with SurePayroll is positive. Their software is for the most part very intuitive, and reasonably priced. Just be sure to upload any and all IRS letters you get, and reach out to them via Contact Us for any questions. They provide good support!

Pros

My enthusiasm for using SurePayroll can be summed up in 3 words: Ease of Use. Whether you are paying Salaried employees, or Hourly -SurePayroll can work with your needs! They handle the filing of 941's and any other Payroll Related taxes - and make issuing tax related documents to your employees a breeze every January! You are also sent helpful emails when there is a holiday coming up, so you know to run your payroll early! I also get emails when an employee's Birthday or Wor-aversary is approaching!

Cons

I have to say for all my years running payroll, the part I like \*least\* has to be adding a new state to your payroll. This process is going to be a pain no matter what software one uses, but I feel like there could be a more streamlined process in place. Also - I have not tried this in a while, but if you would like to pay a 1099 contractor via direct deposit, and they use a Tax ID number rather than a SS#, you are going to hit a snag.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reasons for choosing SurePayroll

Surepayroll was less expensive for the number of Employees being compensated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

JANINE A.

Business Owner

Accounting

### "Payroll is a breeze!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2025

I have been working with SurePayroll for almost a decade and have been more than satisfied with my partnership.

Pros

SurePayroll makes payroll and managing employees a breeze! The customer support is stellar compared to other companies I have worked with, not to mention it being a great value for the money!

Cons

I like the majority of things about SurePayroll, but they are limited as to Simple IRA Roth deductions for employees.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing SurePayroll

SurePayroll was a more extensive program with better customer support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vicki L.

Administrator

Environmental Services

### "Not a bad software but don't believe them regarding Referral Rewards"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 30, 2025

I find them to spend most of their time on marketing new clients but neglecting to take of the clients once they have signed up for the services.

Pros

Ease of onboarding employees, even during mid-year switch. The process was pretty easy and I worked closely with staff to insure accuracy.

Cons

Their promises to pay rewards for referrals and never follow through. When I contact anyone; I always get the answer "not my dept"

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

I switched to Sure Payroll for the price offer and it's a lower cost than QBO.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reasons for choosing SurePayroll

Costs savings of processing payroll and per employee monthly fee.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Terri K.

Owner

Retail

### "BEAWEAR!!! NO SURE PAYROLL SERVICE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 15, 2025

I wasted my time and money on nothing but bad customer service from the Sure Payroll service company

Pros

I HATE SURE PAYROLL SERVICE COMPANY!!!! No service but Money takers. They will take your money with no better service. They have been charging the monthly service fees till April 2025, even though I called them to cancel the service last year, 2024. I changed the payroll service company to QUICKBOOKS/Intuit, the best company, with no hassle.

Cons

CUSTOMER SERVICE IS TERRIBLE. DO NOT WASTE YOUR TIME. NO EXPECTING BETTER PAYROLL SERVICE FROM SURE PAYROLL

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mikayla S.

Director of Data Strategy

Education Management

### "Great Payroll System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 21, 2025

Pros

Ease of use and how it shows the breakdown of money taken out of paychecks

Cons

There isn’t anything I particularly dislike about the system!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Julio G.

Accounting

Food & Beverages

### "They are a good service but they do not pay the referrals as they promise. "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 26, 2025

Other than the service i think they are pretty good.

Pros

Customer Service is Great! They really seem to have a good sales team, and helo you set up.

Cons

They promise a referral program but they dont pay, I waited the 90 days they ask and payment never came. So dont waste your time recommending them any referrals.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Ja Keya A.

Manager

Real Estate

### "I think this is a good quality payroll system"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 24, 2025

For small businesses wanting easy-to-use and budget-friendly payroll with lots of features, SurePayroll is worth considering. However, it's important to know that some people have had trouble with their customer support and account handling.

Pros

The fact that they help with tax filling is definitely a plus.

Cons

The customer service took a long time to reply

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/225706/SurePayroll/reviews/)

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