--- title: "HelpCrunch Pricing 2026 | Capterra" description: "Learn more about HelpCrunch pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/225716/HelpCrunch/pricing/" page_type: "pricing" language: "en" --- # HelpCrunch Pricing - Overall rating: 4.8 out of 5 from [195 reviews](https://www.capterra.com/p/225716/HelpCrunch/reviews/) - Starting at $15.00 per month - Free trial: Available - Free version: Not available - Credit card required: Not provided by vendor --- ## How much does HelpCrunch cost? HelpCrunch has **3 different plans**. The pricing **starts at $15 per user per month**. ### Basic - Price: $15.00 - Billing: Per User, Per Month #### Basic plan includes: - 1 Widget - 3 Auto Messages (Chat and Email) - 3 Popups - Basic Automation - Full Customization - Helpcrunch Branding and Live Chat Support - Help Desk - Knowledge Base ### Pro - Price: $25.00 - Billing: Per User, Per Month #### Pro plan includes: - 5 Widgets - Advanced Automation - Advanced Customization - Help Desk - Knowledge Base - No Helpcrunch Branding and High Priority Live Chat Support - Unlimited Auto Messages - Unlimited Popups ### Enterprise - Price: Custom Quote - Billing: Per User, Per Month #### Enterprise plan includes: - Everything in Pro - Team Member Is Anyone Registered With Your Team on Helpcrunch - Unlimited Emails and Personal Onboarding Assistance - Unlimited Team Members - Unlimited Widgets --- ## Is HelpCrunch worth the price? ### Value for Money - Overall rating: 4.7 out of 5 - Good or excellent value for money: 81% AI summary based on 61 value-for-money rating reviews: Most users consider HelpCrunch to offer excellent value for money. They appreciate the extensive features bundled into the software, such as knowledge base, chat bot, and email marketing, at competitive prices. However, some reviewers find the upsell pricing problematic, noting that higher plans with essential features can be significantly more expensive. #### Rating breakdown - Ease of use: 4.7 - Customer service: 4.8 - Features: 4.6 - Ease of deployment: 4.6 - Likelihood to recommend: 89% Based on 195 total HelpCrunch reviews. --- ## How does HelpCrunch compare to other alternatives? HelpCrunch's $15 per user per month starting price is toward the lower end compared to its best alternatives; alternatives start between $8.75 and $55. HelpCrunch pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | HelpCrunch — 4.8 out of 5 ([195 reviews](https://www.capterra.com/p/225716/HelpCrunch/reviews/)) | 3 plans | $15.00 /user/mo | Not available | Available | 4.7 | | [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 ([24,219 reviews](https://www.capterra.com/p/135003/Slack/reviews/)) | 4 plans | $8.75 /user/mo | Available | Available | 4.5 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,789 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,094 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,487 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | --- ## What reviewers say about HelpCrunch's pricing ### What they like - **HelpCrunch to offer excellent value for money** They appreciate the extensive features bundled into the software, such as knowledge base, chat bot, and email marketing, at competitive prices. - **The pricing is straightforward and affordable** Especially when compared to alternatives like Intercom and Zendesk Chat. They find the free plan particularly beneficial, offering ample options without heavy branding. - **Significant savings by switching to HelpCrunch from other platforms** And they value the flexible pricing and compatibility with web and mobile apps. Reviewers appreciate the continuous rollout of new features at no extra cost and the custom plans tailored to their needs. ### What holds them back - **The upsell pricing problematic** Noting that higher plans with essential features can be significantly more expensive. They mention that the lower pricing levels lack some basic functionalities, such as email notifications for offline messages. - **The cost to add extra team members is high** And some are disappointed by the discontinuation of the free plan. ## Price & value in reviewers' words * * * 5 out of 5 stars > "The best option for small businesses" Reviewer: Jelena C. Role: Sales manager * * * 4 out of 5 stars > "Support was ok to poor and they are over charging for importing data into the system (quoted me $300+). " Reviewer: Rodney M. Role: Ceo [Check all reviews](https://www.capterra.com/p/225716/HelpCrunch/reviews/)