# Page 7 | Accelo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Accelo the right Project Management solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225762/Accelo/reviews

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Accelo

4.5 (174)

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Last updated March 31st, 2026

# Page 7 - Reviews of Accelo

## Showing most helpful reviews

Showing 151-174 of 174 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Heidi M.  
  
  
Used the software for: I used a free trial

### "Love This App"

July 20, 2017

5.0

Pros

Its so wasy to use and to explain to all other team members the instructions and free trial were a breeze

Review Source

AL

Andrew L.  
Paid Search Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Accelo Project Mgmt Review"

February 8, 2019

5.0

Overall positive, helped keep us very productive, will continue to use it happily

Pros

\- Good for keeping us on task - Efficient, easy - Timers are really effective and intuitive

Cons

\- I find it difficult relocating tasks - So many screens; I feel like the task screens, my schedule are basically the same things repackaged

Review Source

TK

Tim K.  
CPA  
Accounting  
Used the software for:

### "All-in-one system for Accounting/Consulting Firms"

November 1, 2016

5.0

Liked how integrated Accelo is with Gmail, including how it suggests calendar appointments when filling out time tracking, you can send emails and meeting requests within Accelo and Accelo records the time in drafting the email, and that staff member emails sent to a contact that's in Accelo get recorded in Accelo.. As with any system that is feature rich, it is a bit complicated at first. You just have to carve out time to do new features each week. The biggest benefits are time savings from being in one system instead of multiple and getting reports on staff utilization and client profit margins.

Review Source

CA

Chen A.  
  
  
Used the software for:

### "Full One Stop Shop for your business"

November 16, 2016

5.0

The integration with Google Apps emails, the automatic capturing of emails, the relation to the relevant client and the stream view which shows you a full timeline history with your client. Also, it is giving really useful tools to manage an agency. The task / tickets management lacks a lot more intuitive UI. The JIRA integration needs more improvements and better synchronization (planned to get improvements on Q4 2016 as per Accelo roadmap). A bit of slow performance because most of the UI actions are required a whole page refresh (planned to get improvements on Q4 2016 as per Accelo roadmap).

Review Source

BT

Ben T.  
  
  
Used the software for:

### "Professional services automation tool"

January 10, 2017

4.0

Our business moved to Accelo about a year ago and allowed us to combine several software tools into a single PSA tool. There are a lot of great features and I love how everything is integrated. It is a significant lift to integrate into an organization but will bring together parts of your business that was not possible with separate tools.

Review Source

Response from Accelo

October 24, 2017

Hi Ben, Thank you for your feedback! I do see that the ease of use rating is pretty low at 2/5 stars. I'm curious if there are any changes that you would like to see that would improve the ease of use of Accelo for you? Kind regards,

TR

Thijs R.  
Digital Project Leader  
Computer Software  
Used the software for:

### "Accelo is a must try tool when managing projects"

November 2, 2016

1.0

The best part is you can easily log work without losing time. Afterwards you have a clear overview per project and you can review were you are spending too much time and are losing money. I currently miss the ability to easily share timelines with customers. a website were you can see the progress and deadliness would be great!

Review Source

Response from Accelo

October 24, 2017

Hi There, Thank you for your feedback! I see that you marked a majority of the characteristics in your review as 1/5 stars. I'm curious if there is anything you would like to see in Accelo that would increase your rating? Kind regards,

LD

Lisa D.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Accelo Review"

February 8, 2019

5.0

Still learning several characteristics of the system; however, seems powerful and useful too.

Pros

Easy to navigate. Modules are streamlined. A bit confusing at first; however, once one becomes familiar, it's easy to use.

Cons

Often times the system gets hung up or slow

Review Source

KP

Kasper Prentow  
  
  
Used the software for:

### "Excellent choice for professional service companies"

December 2, 2012

5.0

AffinityLive has made it possible for us to perform all operations in our company within one program. We use it to time track, control issues and projects, keep track of all communication with customers and suppliers - well basically all operations needed to run a professional service company like ours.

Review Source

JP

Jake P.  
Computer technician  
Computer Hardware  
Used the software for: Less than 6 months

### "Good program but difficult at first"

January 17, 2019

5.0

Pros

easy way to track progress on different company projects, lots of stat based intel.

Cons

Definitely was difficult for me personally at first but after a youtube tutorial I was much more confident in using the program.

Review Source

DD

Daniele D.  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "null"

November 23, 2015

4.0

Review Source

MC

Maya C.  
HR consultant  
Government Administration  
Used the software for: Less than 6 months

### "A great tool for project management and hour tracking"

December 19, 2018

5.0

Pros

It's easy to search for different projects for inputting hours. It provides an easy to read overview of the hours I worked this week as well as an easy to read dashboard for a general overview for each projects status (including contract start and end dates, hours left on the contract, how much of a contract has been used, etc.)

Cons

I do wish it was easier to relocate hours to different projects or when hours are input into different dates. It can take more time than necessary to fix when a full day of hours are input incorrectly.

Review Source

EWG

Elena W G.  
Social Media Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Once you learn it everything is great"

January 18, 2018

4.0

Pros

The cloud makes everything easier. The seamless integration with other products helps develop the business. The best part is the mobile application, everyone is always traveling so this helps streamline everything.

Cons

It took awhile to set everything up and have everyone learn the system. This caused a bit of a slow down, but was worth it.

Review Source

RS

Rebekah S.  
Support Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Review"

December 19, 2018

5.0

Pros

I like being able to easily track previous work.

Cons

I dislike having to do so many manual processes.

Review Source

WG

Will G.  
Director  
Mining & Metals  
Used the software for:

### "Great solution for bringing all of our prospects and project management together"

November 1, 2016

5.0

Having all of our leads and project management in one place allows us to follow through relationships with prospective and current clients, right from the initial contact to project delivery and follow up. The learning curve is quite high and on boarding new employees takes some time. This just needs the procedures set up but it does take resources in a small company.

Review Source

LN

Liv N.  
Management Consultant  
Management Consulting  
Used the software for:

### "Flexible and intuitive CRM / PSA"

November 1, 2016

5.0

Accelo has been a great solution for our company - we replaced our old CRM that was integrated into Outlook (but nothing else!), and have found Accelo has many functions that go beyond what we were expecting from a CRM system. We haven't had any major issues so far! The amount of flexibility / customisation available in Accelo has been just right for our business.

Review Source

DJ

David J.  
  
  
Used the software for:

### "Simply brilliant"

November 2, 2016

5.0

Accelo has become integral to the way I run my business. We use it for every aspect of our process, from logging a new client on the system to invoicing and reporting. Accelo allows me to keep a track of everything happening in my business. It's made me more aware of the time we spend on different tasks which has resulted in us being able to improve efficiency.

Review Source

AB

Ashley B.  
Owner  
  
Used the software for:

### "Great product"

August 26, 2014

5.0

We're so happy we found this product. Literally saves us a ton of time (use to spend up to 40 hours a month invoicing and billing alone) we've since been able to eliminate pretty much all of that. It's also nice that the CRM module logs things automatically, instead of us having to fill things in automatically. Big time saver.

Review Source

MW

Molly Walker  
  
  
Used the software for:

### "Cohesive View of our Customers"

November 29, 2012

5.0

Affinity Live has helped us bring all of our contacts, sales and projects together into one system rather than a variety of time logging tools, separate contact systems, even excel files with critical information that was not tracked to the project. Our account executives are hooked and we don't know how we worked without it.

Review Source

MS

Mark S.  
Senior Front-End Developer  
  
Used the software for:

### "We use it every day to manage our projects, support and marketing endeavours."

July 23, 2015

5.0

Affinity is very powerful whilst being malleable to your needs. Where you have a query the team is lightning fast at responding to either help or to take input to make Affinity even better. It feels like they care about their customers. They're super genuine people.

Review Source

JB

Jennifer B.  
IT Business Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Great PM tool"

August 11, 2017

4.0

Pros

Easy Drag and Drop functionality Unique ability to schedule tasks and activities down to specific times Office 365 and Google Integrations for easy communication and calendar updates Time tracking Software and analysis easy to use Workflow automations

Cons

Could benefit from more robust reporting options Multiple modules means you may have to purchase additions to get everything you need

Review Source

AD

Amitaf D.  
Consultant  
Information Technology and Services  
Used the software for:

### "A truly all in one business web application"

November 1, 2016

5.0

Accelo brings all the tools we need to run our business under one umbrella. We can see and be aware of everything that is going on right within Accelo. We wish it had a KB (Knowledge Base) system built in into the system.

Review Source

LW

Laurence W.  
Administrator  
Marketing and Advertising  
Used the software for:

### "Brilliant bit of kit"

November 1, 2016

5.0

I like the combination of power and usability best. But I dislike the fact that tasks can't have individual unique ID numbers.

Review Source

RK(

Renzo Koning (Nedfinity)  
  
  
Used the software for:

### "Best system on the market!"

January 9, 2013

5.0

Since we use Affinitylive our profit doubled.

Review Source

MP

Marcus P.  
Director  
  
Used the software for: Less than 6 months

### " Sales center loves it! "

February 28, 2018

5.0

Pros

Our entire sales center really love this product! We found it super helpful and it really does change our workflow for the better

Review Source

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