---
title: "Beyond Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Beyond Software - reviews, pricing plans, popular comparisons to other Pricing Optimization products and more."
source_url: "https://www.capterra.com/p/225855/Beyond-Pricing/"
page_type: "product"
language: "en"
---

# 

 Beyond Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Beyond

## What is Beyond?

Beyond (formerly Beyond Pricing) is a revenue management solution for short-term rental managers and owners to get, grow, and keep revenue. Our easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine. We have helped thousands of property managers and property owners get the most out of their listings. To date, we have supported over 340,000 properties in more than 7,500 cities worldwide.

## What is Beyond used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Pricing Optimization](https://www.capterra.com/pricing-optimization-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/)

Top alternative

Featured

Overall rating

Based on 97 user reviews

Reviews sentiment

Positive

87%

Neutral

2%

Negative

11%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Beyond?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://beyondpricing.com/&name=Beyond)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Beyond

4.4 (97)

VS.

[4.8 (1,586)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (97)

Ease Of Use

4.6 (1,586)

Value For Money

4.2 (90)

Value For Money

4.6 (1,513)

Customer Service

4.4 (89)

Customer Service

4.7 (1,554)

## Beyond alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (268)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/225855/Beyond-Pricing/alternatives/)

## FAQs about Beyond

Overview

### What problems does Beyond solve?

Beyond helps vacation rental hosts, revenue managers, and property management teams solve manual rate setting, pricing guesswork, and missed revenue opportunities. It automates dynamic pricing across Airbnb, VRBO, and PMS tools, improves visibility into market demand and competitor rates, and reduces the daily workload of adjusting prices, discounts, and seasonal strategies.

Answer based on 83 reviews

Overview

### Which roles and teams benefit most from Beyond?

Beyond is most used by property owners, vacation rental managers, and hospitality executives who need to optimize pricing and occupancy. Operations leaders use it to automate rate adjustments, monitor market demand, and improve revenue performance, while business owners and presidents rely on it to scale portfolios and streamline day-to-day rental decisions.

Answer based on 96 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Beyond built for?

Beyond helps property managers, individual owners, and hosts dynamically price properties, with reviewers coming entirely from small businesses at 100%. It is used most in Hospitality at 51% and Real Estate at 32%, with additional use in Leisure, Travel & Tourism at 5%, aligning with short-term rental operations.

Answer based on 97 reviews

Features and Usability

### What are the key features of Beyond?

Beyond includes core revenue management features like dynamic pricing, rate management, booking management, and calendar management for vacation rentals. Differentiating capabilities include market data analysis, competitor price tracking, custom pricing rules, and channel integrations with Airbnb, Vrbo, and property management systems, plus dashboards for performance and pricing insights.

Answer based on 68 reviews

Overview

### Can Beyond help increase vacation rental revenue?

Beyond helps many vacation rental managers raise revenue with dynamic pricing, market data, and faster rate updates. Property managers, hosts, and growing short-term rental teams often credit it with better pricing decisions and less manual work, though some users question the fee model or face integration issues that can disrupt results.

Answer based on 19 reviews

Overview

### Does Beyond help get more bookings?

Beyond helps many hosts and property managers win more bookings by adjusting rates for demand, holidays, and last-minute gaps. Short-term rental teams often find it improves occupancy and pricing control, though some users report prices can miss local market conditions, and a few mention integration or support problems during setup.

Answer based on 17 reviews

Integrations

### Which third-party tools and platforms does Beyond integrate with?

Beyond integrates with over 40 third-party tools, including vacation rental and PMS platforms such as Guesty, Smoobu, iGMS, OwnerRez, Escapia, LiveRez, Hospitable.com, and Lodgify. Its official integration catalog also includes Barefoot, Avantio, Beds24, Hostaway, Hostfully, and Kigo for broader property management connectivity.

Answer based on 17 reviews

Getting Started and Support

### What training and onboarding options does Beyond offer?

Beyond provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Beyond offer, and how do users rate the experience?

Beyond offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during onboarding and daily use. However, some report slow replies, unhelpful answers during technical issues, and inconsistent follow-through when problems affect integrations, syncing, or billing.

Answer based on 26 reviews

## Features

AI summary

Based on 490 Pricing Optimization reviews

Capterra reviewers highlight these as the features buyers value most when choosing pricing optimization software:

-   **Repricing engine** (**44%** of reviewers rated this feature as critical)
-   **Custom Pricing Rules** (**49%**)
-   **Dynamic Pricing** (**55%**)

Beyond includes **Custom Pricing Rules** and **Dynamic Pricing**, giving teams control over pricing logic while helping them adjust prices based on changing market conditions. However, it does not offer **Repricing engine**. Instead, it provides **Competitor Price Tracking** (**57%**) and **Price Forecasting** (**37%**), which can help businesses monitor rival pricing and plan ahead with more confidence, allowing teams to make informed pricing decisions and respond faster to market shifts.

Custom Pricing Rules

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create custom predefined rules for prices for products and services

Dynamic Pricing

4.7 (41)

68.29% of 41 reviewers that rated this feature as important or highly important

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Competitor Price Tracking

2.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Monitor and compare prices for competing products

Price Forecasting

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)

For Vacation Rentals

4.3 (36)

58.33% of 36 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Data Synchronization

4.5 (24)

41.67% of 24 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Beyond 67 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience
- Competitor Price Tracking: Monitor and compare prices for competing products
- Credit Card Processing: Accept and process credit card transactions
- Custom Pricing Rules: Create custom predefined rules for prices for products and services
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- For Hospitality Industry: To be used by the hospitality industry
- For Vacation Rentals: Designed for vacation rentals
- Forecasting: Form predictions based on past and present data/trends
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Inventory Management: Track and manage inventory levels to maintain proper supply
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Currency: Manage and handle various international currencies
- Multiple Data Sources: Allows users to manage data from a number of sources
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Price Forecasting: Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)
- Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.4 (96)

4.4

Based on 96 reviews

## Pricing

Value for money

4.2 (90)

Free Version

[View pricing plan details](https://www.capterra.com/p/225855/Beyond-Pricing/pricing/)

Growth

1%

It includes:

-   Advanced pricing algorithm that incorporates Availability Yielding, Seasonal Pacing and Low Demand Event Detection
-   Ability to manually adjust for shifts in occupancy with Dynamic Overrides
-   Automated pricing levers like Dynamic Gap Price Adjustments to ensure maximum revenue
-   Up to 5 years of historical listing & Market Data to provide in-depth analysis of occupancy and ADR trends
-   Portfolio Reporting to support owner & company reporting

Pro

1.25%

It includes:

-   Advanced pricing algorithm that incorporates Availability Yielding, Seasonal Pacing and Low Demand Event Detection
-   Ability to manually adjust for shifts in occupancy with Dynamic Overrides
-   Automated pricing levers like Dynamic Gap Price Adjustments to ensure maximum revenue
-   Up to 5 years of historical listing & Market Data to provide in-depth analysis of occupancy and ADR trends
-   Portfolio Reporting to support owner & company reporting
-   Search-Powered Pricing to ensure your listings are dynamically priced based on consumer demand for your specific region and amenities, in addition to occupancy and historical data trends.
-   Actionable Market Insights to understand market trends and implement strategic changes to maintain revenue growth & profitability.
-   Advanced competitive sets and market comparisons to ensure your listings and portfolio are competitively priced and marketed
-   Search data visualization to understand exactly what your guests are searching for - from length of stay to amenities to times of year

Guidance

1.5%

It includes:

-   Advanced pricing algorithm that incorporates Availability Yielding, Seasonal Pacing and Low Demand Event Detection
-   Ability to manually adjust for shifts in occupancy with Dynamic Overrides
-   Automated pricing levers like Dynamic Gap Price Adjustments to ensure maximum revenue
-   Up to 5 years of historical listing & Market Data to provide in-depth analysis of occupancy and ADR trends
-   Portfolio Reporting to support owner & company reporting
-   Search-Powered Pricing to ensure your listings are dynamically priced based on consumer demand for your specific region and amenities, in addition to occupancy and historical data trends.
-   Actionable Market Insights to understand market trends and implement strategic changes to maintain revenue growth & profitability.
-   Advanced competitive sets and market comparisons to ensure your listings and portfolio are competitively priced and marketed
-   Search data visualization to understand exactly what your guests are searching for - from length of stay to amenities to times of year
-   Advanced website design that is mobile friendly, SEO optimized & focused on driving engagement
-   Custom Booking Engine built to improve conversion while providing conversion data for future engagement campaigns.
-   Advanced owner reporting and industry analysis support
-   Advanced revenue management support & strategy building

Value for money

4.2 (90)

4.2

Based on 90 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Lodgify](https://www.capterra.com/p/131924/Lodgify/)[

Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[

Guesty](https://www.capterra.com/p/159377/Guesty/)[

iGMS](https://www.capterra.com/p/157033/iGMS/)[

OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[

Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (89)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (89)

4.4

Based on 89 reviews

## User reviews

Overall rating

4.4

Based on 97 reviews

Filter by rating

5(74)

4(10)

3(2)

2(2)

1(9)

Mentioned topic

Sorted by most recent

XP

Xavier P.

Managing Director

Hospitality

### "I would not recommend Beyond Pricing based on my experience."

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 22, 2026

I would not recommend Beyond Pricing based on my experience. If you are considering signing up, read the contract very carefully before committing. The agreement contains highly one-sided terms, including termination fees that appear excessive and disproportionate to any actual costs incurred. I found the contractual terms to be heavily weighted in favour of the company rather than the customer, and the exit costs made it difficult to move away from the service. For that reason, I would advise anyone considering Beyond Pricing to review the contract in detail and fully understand the financial implications before signing. Based on my experience, I would not use the service again.

Pros

Fancy dashboard and good user interface. Nothing more to add........................................

Cons

The pricing of these fees is, in my view, completely out of line with what would be considered reasonable in the industry. What initially appears to be a flexible pricing solution can become very expensive if you later decide to leave.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew D.

Owner

Hospitality

### "Waste of Money"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 20, 2025

I used Beyond for two months, couldn’t get their pricing to work due to the Airbnb conflict, and got no support—just attitude. I ended up lodging PayPal disputes, one of which I won. Still, they refused to refund me the rest and closed my account with a snarky sign-off. Deeply unprofessional.

Pros

Beyond Pricing looks great on the surface—easy to connect, slick interface, and promises of maximising your Airbnb earnings through smart, dynamic pricing.

Cons

The problem? If you have Airbnb’s Smart Pricing turned on (which most hosts do), it overrides Beyond completely—making their paid service effectively useless. They don’t warn you about this, and when you raise it, support is rude, dismissive, and unwilling to help

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 26, 2025

Hi Andrew Thank you for taking the time to share your experience, we’re sorry to hear that it didn’t meet your expectations. We understand how frustrating it can be when Airbnb’s Smart Pricing is still active alongside Beyond. While we do our best to inform users of the importance of disabling other pricing tools for Beyond to work as intended, we’ll take your feedback as an opportunity to make this even clearer during onboarding. In your case, our records show that your listing was actively connected to Beyond at the time of the bookings in question, which is why our standard fees applied. Our support team also followed standard procedure and provided supporting documentation when the dispute was raised through PayPal, which ultimately ruled in our favor after reviewing the evidence. We’re always striving to improve, both in product clarity and support experience, and we’re sorry if you felt dismissed at any point. We’ve passed along your feedback to the appropriate teams.

PD

PJ D.

Manager CEO

Food & Beverages

### "Booking with Beyond"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

May 1, 2025

Overall a good experience, not completely blown away but at the same time it gets the booking done.

Pros

The ability to book and reserve without paying the full amount upfront is a nice feature when budgeting.

Cons

The price overall could be a bit lower. Although you dont have to pay all of it up front, it still seems high in the end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 6, 2025

Hi PJ, Thanks for taking the time to share your experience! We're glad to hear that the flexibility to book without paying the full amount upfront has been helpful. While it may feel high at first glance, our revenue share model means we only earn when you do. We're deeply invested in helping you get more bookings and drive more revenue. We’ll continue working to prove that value and make sure the return justifies the cost. Thanks again for choosing Beyond! Alyssa

MC

Melissa C.

Vice President

Hospitality

### "Beyond pricing is a wonderful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2025

Pros

It is easy to use. Additionally the team is constantly improving the tool. They use the most innovative strategies to ensure that they have the most effective product.

Cons

I do not have many complaints about the product

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 7, 2025

Hi Melissa, Thank you so much for your thoughtful review and for being a loyal Beyond customer for over two years! We're thrilled to hear that you find it easy to use and that our ongoing improvements are making a difference for your team. Your kind words about our innovative strategies and commitment to evolving the product really mean a lot to us. We’re always working to ensure Beyond remains an effective solution for that supports hospitality professionals like you. If you ever have suggestions or ideas for what you'd love to see next, we’re all ears. Thanks again for being a part of the Beyond journey! Warmly, Alyssa

EM

emma M.

owner and manager

Hospitality

### "poor lazy pricing not dynamic and sinks our prices to the lowest rock bottom level this is not a good business partner..do not care"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 8, 2025

beyond poor, always uses our lowest possible price for each property for any length of stay ie a 2 night stay same price as a 10 night stay all using my lowest acceptable price..seems like a total rip off to me and is causing the demise of the self catering industry

Pros

i dont like anything about this, just brings your prices to rock bottom, there is nothing dynamic or good about this product..in my opinion..have been trying to use for more than 1 year with 4 properties and if i continue to use it will wipe me out of business

Cons

it just sends your lowest price for any length of stay and then takes a commission from this, i see no dynamic..i see no benefit..might as well throw money into the toilet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 13, 2025

Hi Emma, Thank you for sharing your feedback. I’m sorry to hear that your experience with Beyond hasn’t met your expectations. We want to ensure our solutions are helping you achieve your goals. It sounds like there might be some settings in your account that could use a review to better align with your pricing strategy and goals. We encourage you to reach out to our Support team at support@beyondpricing.com for assistance. They can help analyze your listings and provide recommendations for optimization. Additionally, we offer a free listing revenue calculator that can provide insights into how your pricing is performing and whether adjustments could be made for better results. You can access this here: https://v2.beyondpricing.com/listing-analysis We’re committed to helping you get the most out of Beyond, and we’d love the opportunity to turn this experience around. Please feel free to contact our team and we’ll be happy to assist you. Sincerely, Alyssa

OP

Oscar P.

General Manager

Real Estate

### "Pésima estrategia de precios y negociaciones engañosas"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 24, 2024

Me contactaron de Beyond para gestionar la estrategia de precios de mi agencia con más de 60 propiedades. Me confirmaron unas condiciones que no se cumplieron, establecieron los precios que ellos quisieron y los activaron sin revisar manualmente si la estrategia estaba en mercado. Resultado? - Grandes pérdidas económicas porque entraron reservas a precios ridículos en temporada alta. - Propietarios enfadados debido a esas pérdidas. - Cobro de comisiones no acordadas. Había acordado un 1% SIN incluir el precio de limpieza y cuando reviso los cobros me incluyen todo el importe total. Se lo notifico y me dicen que lo sienten y me dan créditos. Les comunico que eso no es lo acordado y proceden con amenazas.

Pros

\- Interfaz amigable - Equipo de onboarding personalizado

Cons

\- Precios engañosos - Negociaciones que no se cumplen - Nefasta estrategia de precios no acorde al mercado - Precios bases sin calcular correctamente

Switched from

[PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)

Me he cambiado de Pricelabs porque me prometieron un compromiso y unas condiciones que en la realidad no se cumplieron.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 4, 2024

Hi Óscar, Thank you for taking the time to share your experience with Beyond. We're glad to hear that you found our interface user-friendly and appreciated the personalized support from our onboarding team. It's our goal to make every step as smooth as possible for our customers, so your positive feedback on these aspects means a lot to us. We're sorry to hear, however, that some parts of your experience didn't meet your expectations, particularly around pricing strategy. We take your concerns seriously and would love the chance to address the trouble you ran into with pricing. Please reach out to us directly at support@beyondpricing.com so we can dig in and work toward a resolution that better aligns with your goals. Thank you again for your feedback. We’re here to help and hope to make your experience with Beyond a positive one.

KS

Keith S.

Director

Real Estate

### "Dynamic Pricing Tools- Is it needed? "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 11, 2024

We do feel that we pay for what we get and are happy with the end results we get from the algorithm and the pricing it suggests. It just needs some ongoing work to make sure the parameters we set are right for each season.

Pros

Their algorithm is the best on the market for keeping prices competitive. It isn't flawless but I would never say that the algorithm has put our prices too cheap which means that we are always squeezing the most out of our properties.

Cons

The reaction time to get surge events factored into pricing can sometimes have too much of a delay and so a few bookings sneak through that are underpriced. It doesn't happen too often but can from time to time.

Alternatives considered

[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)

Reasons for choosing Beyond

They did a good sales pitch and were happy to undercut the pricing to gain our business. I just wasn't comfortable with where their pricing data was scraped from and also felt like we would be far too involved in the upkeep of data to feed into the algorithm. That isn't a job we should be involved in if we are also paying for the service. It just felt like this company was too raw in their infrastructure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrew A.

Director

Real Estate

### "Not recommended, they owe us over £200!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 8, 2024

Negative experience as they’ve charged over £200 in “non-billable” transactions and will not refund it as we had just 15 days to spot their flaw!

Pros

The ability to detect demand changes and to adapt prices based on that.

Cons

The have a flaw in the system where they will charge you for what they call a “non-billable” transaction. If you’re connected to a channel manager and you create bookings manually, they still charge for this and expect you to tell them within 15 days for a refund. Not very good for those of us who want a fully automated service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2024

Hi Andrew, thank you for sharing your feedback with us! We are happy to know you've had a great experience with our systems ability to detect demand changes and adapt prices based on events. We understand that managing non-billable transactions is an important part of your operations. However, it's important to note that Beyond has no way of identifying whether manual changes to bookings are due to markups, length-of-stay rules, discounts, or other modifications while price syncing is active. To ensure this is resolved for you, we recommend reaching out to our payments team at payments@beyondpricing.com to apply a credit before your statement closes. Thank you again for your review and we look forward to helping you with this!

AV

Airton V.

Apartment owner

Hospitality

### "Great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 6, 2024

I like it and recommend, however please consider the above improvements

Pros

Easy of use, easy integration, good pricing recommendation

Cons

The fact that the synchronization not always works well, so often I am not sure what is valid, if the data in Beyond or Airbnb. Also, I do not like the fact that the fee charged by Beyond is on the inicial price, not on the price after discount

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Amanda B.

Property Management

Real Estate

### "Using Beyond Pricing for Vacation Rental Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2024

Great. We love the ease of use, and the responsiveness of the support team!

Pros

Ease of set up, and easy to understand software. The calendar and pricing is nice to use.

Cons

Having to purchase additional features, like the marketing data/comparisons.

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)

Ease of use. Liverez does not make pricing very user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/225855/Beyond-Pricing/reviews/)

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