# Page 2 | Beyond Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Beyond the right Pricing Optimization solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/225855/Beyond-Pricing/reviews --- Beyond 4.5 (96) [View alternatives](https://www.capterra.com/p/225855/Beyond-Pricing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Beyond ## Showing most helpful reviews Showing 26-50 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ÓP Óscar P. General Manager Real Estate Used the software for: Less than 6 months ### "Pésima estrategia de precios y negociaciones engañosas" October 24, 2024 1.0 Me contactaron de Beyond para gestionar la estrategia de precios de mi agencia con más de 60 propiedades. Me confirmaron unas condiciones que no se cumplieron, establecieron los precios que ellos quisieron y los activaron sin revisar manualmente si la estrategia estaba en mercado. Resultado? - Grandes pérdidas económicas porque entraron reservas a precios ridículos en temporada alta. - Propietarios enfadados debido a esas pérdidas. - Cobro de comisiones no acordadas. Había acordado un 1% SIN incluir el precio de limpieza y cuando reviso los cobros me incluyen todo el importe total. Se lo notifico y me dicen que lo sienten y me dan créditos. Les comunico que eso no es lo acordado y proceden con amenazas. Pros \- Interfaz amigable - Equipo de onboarding personalizado Cons \- Precios engañosos - Negociaciones que no se cumplen - Nefasta estrategia de precios no acorde al mercado - Precios bases sin calcular correctamente Switched from [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) Me he cambiado de Pricelabs porque me prometieron un compromiso y unas condiciones que en la realidad no se cumplieron. Review Source Response from Beyond November 4, 2024 Hi Óscar, Thank you for taking the time to share your experience with Beyond. We're glad to hear that you found our interface user-friendly and appreciated the personalized support from our onboarding team. It's our goal to make every step as smooth as possible for our customers, so your positive feedback on these aspects means a lot to us. We're sorry to hear, however, that some parts of your experience didn't meet your expectations, particularly around pricing strategy. We take your concerns seriously and would love the chance to address the trouble you ran into with pricing. Please reach out to us directly at support@beyondpricing.com so we can dig in and work toward a resolution that better aligns with your goals. Thank you again for your feedback. We’re here to help and hope to make your experience with Beyond a positive one. PD PJ D. Manager CEO Food & Beverages Used the software for: Less than 6 months ### "Booking with Beyond" May 1, 2025 3.0 Overall a good experience, not completely blown away but at the same time it gets the booking done. Pros The ability to book and reserve without paying the full amount upfront is a nice feature when budgeting. Cons The price overall could be a bit lower. Although you dont have to pay all of it up front, it still seems high in the end. Review Source Response from Beyond May 6, 2025 Hi PJ, Thanks for taking the time to share your experience! We're glad to hear that the flexibility to book without paying the full amount upfront has been helpful. While it may feel high at first glance, our revenue share model means we only earn when you do. We're deeply invested in helping you get more bookings and drive more revenue. We’ll continue working to prove that value and make sure the return justifies the cost. Thanks again for choosing Beyond! Alyssa Andrew A. Director Real Estate Used the software for: 1-2 years ### "Not recommended, they owe us over £200!" August 8, 2024 1.0 Negative experience as they’ve charged over £200 in “non-billable” transactions and will not refund it as we had just 15 days to spot their flaw! Pros The ability to detect demand changes and to adapt prices based on that. Cons The have a flaw in the system where they will charge you for what they call a “non-billable” transaction. If you’re connected to a channel manager and you create bookings manually, they still charge for this and expect you to tell them within 15 days for a refund. Not very good for those of us who want a fully automated service. Review Source Response from Beyond September 12, 2024 Hi Andrew, thank you for sharing your feedback with us! We are happy to know you've had a great experience with our systems ability to detect demand changes and adapt prices based on events. We understand that managing non-billable transactions is an important part of your operations. However, it's important to note that Beyond has no way of identifying whether manual changes to bookings are due to markups, length-of-stay rules, discounts, or other modifications while price syncing is active. To ensure this is resolved for you, we recommend reaching out to our payments team at payments@beyondpricing.com to apply a credit before your statement closes. Thank you again for your review and we look forward to helping you with this! CR Chris R. Owner Real Estate Used the software for: Less than 6 months ### "Ponderosa realty & Management Estes Park CO " April 29, 2024 1.0 mediocre. Staff is nice and helpful, but results have been extremely disappointing. Pros Easy to setup "gap fill" to be able to rent dates the would normally be lost due to nightly minimums. Integrates with Lodgix. Some market place data through insights. Cons \-Bookings fell off by over 50% once Beyond came online. -Far over charges for properties. -So far has resulted in less bookings, shorter stays, less lead time on bookings. ---All of this is in contrast to my 16 years of experience. Airbnb & VRBO account managers tell me I'm behind competitors in my area by nearly 40%. Airbnb says they see 96 days lead time for reservations and VRBO is 132 days lead time for reservations. But yet Beyond tells me to expect a 53 day lead time for reservations. This is contrary to Airbnb, VRBO and my 16 years of experience. -Terms used in Beyond are confusing. (Base price vs min price vs max price) -Booking reviews go away after 7 days. This is just stupid. Why can't I have access to these indefinitely? Being a small business, with only 3 people, I need time to even review these let alone, research, & assess. Reason for choosing Beyond Due to \[sensitive content hidden\]. A salesman who truly tried to answer my questions and find the info he didn't know. Review Source Response from Beyond May 6, 2024 Hi Chris, Thank you for sharing your feedback with us. We are sorry to hear about the challenges you've faced, and your concerns were passed along to your CSM. They will be meeting with you to address the differences in data and help clarify how to use Beyond most effectively. We're here to support you and ensure you're equipped with the right resources for success. Feel free to reach out to your account manager or support@beyondpricing.com if you have any questions or need anything in the meantime! VR Verified Reviewer Founder Business Supplies and Equipment Used the software for: 6-12 months ### "Horrible Customer service and the platrofm had far too many glitches" November 21, 2023 1.0 terrible, don't use them find another service Pros Its a great concept and can be very useful for pricing airbnb and VRBO based on supply and demand Cons Their platform has many syncing issues and you have to frequently check that the prices reflected in Air BNB and VRBO are correct. This defeats the hands off automated approach you are paying for. They also have inaccurate dates for events in your town, this will jack up prices without justification or will not reflect the high-demand prices which will cause you to lose money either way. On top of this, they have horrible customer service. This is like the old days of cable tv horrible customer service. Things were great for the first 8 months I used beyond, however once I started seeing the issues and bringing them to their attention I was flabergasted by the horrible response times, the lack of help, and the ineptness to solve problems in a way that would keep customers. Review Source Response from Beyond November 21, 2023 Hi there, Thank you for taking the time to share your feedback about your recent experience with Beyond. We are disheartened to hear of your recent experience with customer support. We'd like to learn more about your specific situation and make things right. If you wouldn't mind reaching out to us at marketing@beyondpricing.com at your earliest convenience, it would be greatly appreciated. We look forward to hearing from you and working towards earning back your business. wJ wallace J. Owner Hospitality Used the software for: 2+ years ### "Items to consider" April 8, 2024 3.0 Overall I would give it an average rating Pros functionality and was simple to set up. Cons at the beginning, support was non-responsive Review Source Response from Beyond April 15, 2024 Hi Wallace, Thank you for your feedback! We're pleased to hear that you found our product functional and straightforward to set up—this is exactly what we aim for. We regret to hear, though, that your initial experience with our support team did not meet the high standards we set for customer service. We want to assure you that we take such concerns seriously and are actively using feedback like yours to drive further improvements. We are committed to providing the best possible experience for all our customers and hope to exceed your expectations in the future. If there are any outstanding issues we can assist with, please don’t hesitate to reach out. MD Matt D. Managing Director Real Estate Used the software for: Less than 6 months ### "Potential for greatness, but falls short on every aspect, and has costed me significant losses" October 27, 2020 1.0 Cancelled well within my free one month trial. Firstly, beyond pricing should be paying me- a glitch in their system shortly after signing up caused my booking.com profiles, calendars and 3 years of history to be wiped blank and locked out. Beyond pricing is wholly email-based, and has no support line to call when things go pear shaped. Even once they decided to email me back, after over 12 hours of outage, they refused to help fix it, and simply pointed me to their standard FAQ section. 48 hours without booking.com (and without all of the bookings i crucially lost in the meantime, as booking.com is our main source of profit!) and a 6 hour phone call to booking.com’s IT department, and they were able to help get everything unlocked and reopened- while confirming that it had been Beyond Pricing’s fault in the first place. The lost revenue (the exact opposite of what beyond pricing promises!) and the shoddy support soured me to beyond pricing, and I requested to cancel, with the hope of returning in a year’s time once the kinks in their system were worked out. However, over 2 months after cancelling, I was hunted down & chased via email trail by BP employee \[SENSITIVE CONTENT HIDDEN\] for “missing payment”- for what, you may ask? For bookings made during my 100% free one month trial. \[SENSITIVE CONTENT HIDDEN\] insisted across multiple emails that yes, my account had been cancelled with them only three weeks after signing up, but I still had to pay for the reservations made prior- even though I was within the free trial! Pros I love the concept behind this company, but unfortunately, for the below reasons, cannot and will not recommend, and hope they either get their act together or stop trading immediately, before messing up other peoples’ livelihoods and hunting down pennies to boot! Cons Email based, no support line, caused significant losses to my business due to glitches in their system which completely erased my booking.com accounts and calendars, leading my properties to be 2 days off line and to be unable to accept any reservations whatsoever, with any pending reservations automatically cancelled. No help in the meantime- I had to spend 6 hours on the phone with Booking.com's IT department to try and fix Beyond Pricing's glitch, meanwhile Beyond Pricing merely emailed me copy and paste FAQs that were unrelated and unhelpful, after long delays. Review Source JC John C. Lakeologist Hospitality Used the software for: 2+ years ### "Great Company definitely increased our revenue " May 6, 2024 5.0 We have had a great relationship with Beyond and couldn't be happier! Love the fact they operate 24/7/365 behind the scene and have increased our nightly rates so we never feel like we are leaving money on the table. Pros Increased Revenue and easy to use! Would highly recommend Cons Don't really have any cons. We have found our partnership lucrative and Beyond is very easy to use and work with. Reason for choosing Beyond We were very impressed with Ashley as she walked us through each step of learning Beyond Pricing before and after the on-boarding process! Ashley is a Rock Star! Review Source MD Mike D. Owner Accounting Used the software for: 1-2 years ### "One disappointment after another." April 29, 2024 4.0 The sale/purchase was ok but once I left the show room, I experience one let down after another. I purchased on a Tuesday and not until Friday did I hear from \[sensitive content hidden\] and only after I reached out to them to see what the holdup was. I was told the office was very busy but will get to me soon. From that point on, every time I reach out to see what the delays was. One excuse after another. A month later, still no title and no registration. I'm expected to drive a street legal golf cart without registration or tags. I have already been pulled over by the police. Lucky for me I carry my bill of sale and he was ok to let me go without a citation. How much longer is it going to take to get this street legal cart legal. I have hesitated to submit this review for fear customer service will only get worst. Pros The color and the look of the lifted cart. Cons Customer service was pretty much non existing. Little after sale follow-up or service. Reason for choosing Beyond To stay with the same product previously owned. Review Source SF Sara F. General Manager Hospitality Used the software for: 2+ years ### "Loyal Customer!" March 29, 2024 5.0 What I appreciate the most are my monthly meetings with \[sensitive content hidden\]. She does a great job explaining new features and helping me utilize the software more effectively. Pros We have been using Beyond pricing for 5 years now and I love the rate management tools. We are able to customize our rates to meet hour homeowner's individual needs. Cons I wish you connected to Marriott Bonvoy! Review Source RH Reginald H. Owner Hospitality Used the software for: 1-2 years ### "A pricing solution " April 23, 2024 5.0 Fine to use, happy to have the product installed. Pros The Comps are nice allowing visibility of the competitors Cons Price is a bit high and if i switch it will be because of this fact. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Owner focus ensuring the price benefits the host. Review Source GL Gregory L. Co-Owner Hospitality Used the software for: Less than 6 months ### "Beyond makes pricing and revenue work" April 14, 2022 5.0 We base our business' success upon Beyond - we can't really flourish without it - and will grow based upon the data and insights it provides. Pros The initial setup was straightforward and easy to implement. We configured the tool, compared our short term rental property to others based upon location, amenities, etc. and built the seasonal and annual pricing models. The data available in the tool helped us understand regional factors and constraints so that we could be competitive but not 'compete against ourselves' for proper pricing. Cons The seasonal pricing seems to be a good idea, but the interface seems to be time-based (e.g., monthly buttons are available, seasonal ones are not). Recommend making all aspects of the interface either seasonal (with user-chosen start/end dates) or monthly for consistency. Reason for choosing Beyond We chose Beyond based upon its successful use by friends who manage multiple short term rental properties. We saw their success, and when we were considering various pricing tools, their recommendations of Beyond, and the data they provided, were critical factors in our decision to use Beyond. Review Source Lee S. Managing Partner Real Estate Used the software for: 6-12 months ### "Great Product to Dynamically Price" March 19, 2020 5.0 Works great for my needs. It delivers enough of a revenue boost to well justify the cost. Pros Beyond Pricing is just that...it's a superior alternative to Airbnb SmartPricing. Beyond Pricing works on the behalf of hosts...not the platform. This productive definitely increased my nightly rate. It integrates pricing from more sources than the OTAs. Cons Beyond Pricing continues to improve and they regularly add features. They aren't every market, and some markets are geographically broad. You can set it and forget it with your high season. I've found the pricing then to be very accurate. In the off season I feel like seasonality can be so hyper-local that it doesn't perform quite as well there. They recently added functionality to blanket discount over their predicted price for dates you set...I'm hoping that helps with some of the seasonality issues. Reason for choosing Beyond Looked at Wheelhouse and a few others. Beyond Pricing was more in line with where I am right now. Review Source Response from Beyond March 20, 2020 Thanks Lee! We love your review and feedback. We work every day to help people like you build a stronger business and it's hugely appreciated to see you take the time to share your thoughts. JG Jerry G. Owner Hospitality Used the software for: 1-2 years ### "Tip of the iceberg" March 29, 2023 5.0 We use Beyond mainly for dynamic pricing but we know there are several features we are yet to fully utilize but feel we will be able to in time. Pros The dynamic pricing tool works well for what we use it for. We have over 30 listings soon to be 40 before the end of the year and it has helped us stay competitive and capitalize as many bookings as possible. Cons The calendar navigation is a bit tedious but recently saw they are making changes to help with that. Looking forward to seeing those changes. Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing Beyond We heard of Beyond from another person and felt it was the best fit for us. Review Source AP Antonio P. Owner Hospitality Used the software for: 6-12 months ### "Recommended to anyone managing vacation rental units" March 27, 2023 5.0 Pros The most impactful feature is how easy it easy to connect to the different accounts and set up the prices. Cons It would be perfect if they added a feature that would allow for price to sync in different platforms, with a % differential for each one Alternatives considered [Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing Beyond I couldn't connect my Airbnb account to Wheelhouse Review Source DN Daniel N. President Hospitality Used the software for: Less than 6 months ### "TOTALLY UNRECOMMENDABLE SOFTWARE" February 25, 2021 1.0 HIGHLY DISAPPOINTED AND TOTALLY UNRECOMMENDABLE SOFTWARE COMPANY Pros We have absolutely no pros for BeyondPricing. After an approximately 6-month use, we were informed by our PMS (a very popular PMS) that it no longer supported any integration with BeyondPricing. Upon addressing the issue directly with BeyondPricing, its management team vehemently denied such issue with the integration. Therefore, we were left without any revenue management software, and had to research and go again through the extensive effort to integrate an alternative revenue management software to our PMS to support our revenue management program. At the least, BeyondPricing could have informed us of the termination of their integration with our PMS. Cons On top of denying that its integration with our PMS had been terminated (by the PMS), BeyondPricing FRAUDULENTLY took a last payment of over $2,000 from our credit card and refused to reimbursed it even though BeyondPricing was in breach of contract for not being able to provide the service. Review Source PB Philipp B. Owner Hospitality Used the software for: 1-2 years ### "The future of STR's" April 2, 2024 5.0 Pros Love the fact that market data is constantly looked at and calculated into algorithm. Cons Only Con we have is that it only goes out a year ahead and in our business we sometimes book 2 years out. Review Source Dana R. Sales Manager Used the software for: 6-12 months ### "This is a great software for our vacation rental business. It helps us stay competitive!" March 14, 2018 5.0 The main benefit is that I no longer have to constantly change rates for different seasons for over 50 rental properties. Beyond Pricing has done all the legwork and adjusts our pricing on a daily basis based on current supply and demand. This is something we could never do on our own, at least not in such depth. Pros This software is very easy to use. It also works extremely well with our vacation rental management software and advertising sites. The support is outstanding and the training is great as well. The options make sense and give us a lot of ways to stay booked in a very competitive environment. Cons This is not a huge deal, but each of our properties are listed in duplicate due to advertising on multiple sites, such as vrbo, airbnb, etc. We don't have to make multiple changes though. We can make one change to a property rate and that change will travel to the other listings as well. It can be a tad bit confusing at first, but again, not a huge deal. Review Source Response from Beyond March 22, 2018 So glad you love the product, Dana! KZ Kurt Z. Owner Hospitality Used the software for: 6-12 months ### "Great For Pricing " September 21, 2023 5.0 Pros Pricing was the most important factor in making the decision to purchase Beyond. Cons I really liked the comps section that was part of the program when I bought it but when it was taken away and forced to upgrade for it, it has actually made me start looking at another product. Alternatives considered [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/) Reason for choosing Beyond The pay per booking feature Review Source LT Lizette T. Airbnb Owner Manager Hospitality Used the software for: 2+ years ### "Don't run an Airbnb without it! " May 3, 2024 5.0 great customer service and fast syncing with my airbnb calendar makes pricing a breeze! Pros take s the stress out of pricing my calendar Cons some functions are hard to understand but I manage without them for my needs Review Source MR Maria R. CEO Hospitality Used the software for: 2+ years ### "We've been using BP for over 4 years" March 29, 2023 4.0 We've been using BP for over 4 years now and have stayed loyal, its effectively help us set our market pricing in Chicago Pros We believe our pricing is effectively being set for our specific market Cons The customization options aren't always clear or easy to understand Reason for choosing Beyond User friendly and linking to other platforms needed Review Source DD Daniel D. CEO Hospitality Used the software for: Less than 6 months ### "Beyond Pricing Makes Me Money" October 26, 2020 5.0 I recommend Beyond Pricing to everyone I can. The tool is extremely valuable, and I know I'm making more money and spending less time managing prices than I would be if I were doing it all manually. Pros Managing pricing for my vacation rental sounds like it could be a daunting task when taking into account all the variables that can impact the price; however, Beyond Pricing makes it very easy. I love the fact that you just manage your base price and it adjusts everything from there. I've already made a lot more money using Beyond Pricing to get me the optimal rate than I've spent on the product. Cons Figuring out my base price was a bit difficult. I used the Nearby Listings to see what would be a good base price to start with, but I found that the base price it was showing me of other listings resulted in prices that were way too high. I ended up adjusting it down and slowly built it up the price as bookings came in. I also found that the base price that seemed to work well in the popular months was too low for the slower months as they booked up well before 30 days out. The data it gives is really helpful and will help me get the optimal rate for the slower months next year. Alternatives considered [PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Reason for choosing Beyond Based on my research and just seeing the products, Beyond Pricing seemed to be the best. It cost a little more but is definitely worth it to me. Review Source MP Michael P. Co founder Real Estate Used the software for: 2+ years ### "Uncovered hidden revenue!" June 3, 2019 5.0 Pros I really enjoy the ease of use of the property calendars...I can literally go in and adjust rates on 100+ properties in a matter of minutes, something I wasn’t able to do through my PMS interface. Before using beyond we relied on our personal knowledge of the pricing in our market/season/best months. The first year we turned on beyond we uncovered that the our season (here in scottsdale) still produced great rates for the month of April. In the past we would really tone down the rates after March (peak season) but once we turned on and trusted beyond our April came in DOUBLE what it had the previous year...this led to an extra 150k in profit for a company our size. Just from that, beyond paid for itself for years to come! Cons The only think I want to see in the future is nothing, I think the software has been perfected. Review Source KW Kimball W. President Real Estate Used the software for: 1-2 years ### "Beyond Pricing is Great" April 6, 2023 5.0 Overall its been a good experience, I can set it once and it will always be there, but i like the ability to review and make small adjustments, i.e. 5% up or down. Wish I had more time to dive deeper into the insights and analytics. Also, not sure if you all recommend a set price based on what you see in the market? Maybe you do. Pros I like the easy of the price optimization feature as well as ability to compare against similar vacation rentals in my area. Also like the industry insights Cons Well, the fees..not always sure the price booked is what Beyond Pricing recommended but trusting the process Reason for choosing Beyond Dedicated product for price optimization, industry insights and rental market comparison Review Source TV Tim V. Owner Banking Used the software for: 2+ years ### "I enjoy BP" March 28, 2023 4.0 Pros Easy to use, prices my properties at market pricing so i make the most money Cons 1% on gross revenue i dont care for, i have lots of expenses and its not fair to take from the gross in my opinion Review Source Similar Products Featured ## Related categories [Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[Revenue Management](https://www.capterra.com/revenue-management-software/)[Pricing Optimization](https://www.capterra.com/pricing-optimization-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.