--- title: "Greetly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Greetly Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/225877/Greetly/" page_type: "product" language: "en" --- # Greetly Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Greetly ## What is Greetly? Greetly is a cloud-based visitor management application tailored to enhance front desk operations by digitizing visitor check-ins. The software is designed to service a variety of business types including enterprises, government bodies, and coworking spaces. Key functionalities include managing visitor registration, enabling digital sign-in, sending instant notifications to hosts, and facilitating the printing of visitor badges. Greetly integrates with messaging and CRM systems to maintain a cohesive communication flow within an organization’s operational framework. ## What is Greetly used for? [Visitor Management](https://www.capterra.com/visitor-management-software/)[Physical Security](https://www.capterra.com/physical-security-software/)[Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 79 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Greetly?[Manage this product listing](https://www.g2.com/products/greetly/claim_requests/new?auto=true) ## Greetly Overview Updated August 2026 AI summary Greetly is a cloud-based visitor management solution for businesses of all sizes, offering tools for self check-in, visitor tracking, and access control across multiple devices and platforms. With a user-friendly interface and extensive customization options, it allows organizations to tailor registration forms, collect compliance data, and enhance security while presenting a professional front-desk experience. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Greetly 4.9 (79) VS. [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $1000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (79) Ease Of Use 4.6 (90) Value For Money 4.8 (78) Value For Money 4.6 (86) Customer Service 4.9 (78) Customer Service 4.5 (86) ## Greetly alternatives [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [View all alternatives](https://www.capterra.com/p/225877/Greetly/alternatives/) ## FAQs about Greetly Overview ### What problems does Greetly solve? Greetly solves front-desk bottlenecks, missed appointments, inconsistent visitor check-ins, and poor package or guest handoffs by automating self-service reception, host notifications, and visitor logs. Reception teams, coworking operators, medical offices, government offices, and growing firms use it to handle heavy foot traffic, reduce staffing strain, and keep schedules organized. Answer based on 26 reviews Overview ### Which roles and teams benefit most from Greetly? Greetly is most used by front-desk staff, operations managers, and business leaders who need to streamline visitor check-ins and reduce reception workload. Healthcare professionals use it to manage patient arrivals, while customer service and sales teams rely on it to notify hosts quickly, improve visitor flow, and present a polished first impression. Answer based on 74 reviews Overview ### What company size and industries is Greetly built for? Greetly serves small businesses first, with 77% of reviewers from that segment, and Real Estate leading industries at 8%. It also fits enterprises and midsize companies, reflecting its use across global brands and government agencies, with additional adoption in Executive Office and E-Learning at 6% each for visitor management. Answer based on 79 reviews Features and Usability ### What are the key features of Greetly? Greetly includes core visitor management features like self check-in/check-out, visitor tracking, pre-registration, and receptionist information for front-desk coverage. Reviewers also highlight differentiators such as customizable forms and branding, digital signatures for waivers or NDAs, and automatic email or SMS notifications that alert hosts when visitors arrive. Answer based on 26 reviews Pricing ### How much does it cost and what fees or limitations are included? Greetly starts at $99/month flat rate for Essential, or $79/month billed annually; Pro costs 159 monthly or 119 annually. A free trial is available. Reviewers often call it cost effective and say it can reduce receptionist costs, though some small businesses found it pricey, noted extra hardware costs, or needing premium features. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Greetly integrate with? Greetly integrates with 8 third-party tools, including communication and identity platforms such as Google Chat, Google Workspace, Microsoft Teams, Slack, Microsoft Azure, Microsoft Entra ID, Rippling, and Zapier. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Greetly offer? Greetly provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars offer group instruction, and documentation and videos give teams self-paced reference materials for learning features and steps. Getting Started and Support ### What customer support options does Greetly offer, and how do users rate the experience? Greetly offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and willing to schedule online guidance for setup questions. Some mention a learning curve during configuration, but issues are typically diagnosed quickly and replacement hardware is handled promptly. Answer based on 32 reviews Visitor management ### How well does Greetly handle visitor management? Greetly handles visitor management well for offices that want simple, customizable check-in, visitor tracking, and host alerts. Small businesses, hybrid workplaces, and secure facilities value the easy setup, badge printing, and sign-in forms, though some teams want better repeat-visitor handling, more centralized admin controls, and support for complex front-desk workflows. Answer based on 26 reviews ## Features AI summary Based on 1,336 Visitor Management reviews Capterra data shows that buyers of Visitor Management software rank the following features as their top priorities: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Greetly supports all three of the features reviewers value most: **Mobile Access**, **Self Check-In/Check-Out**, and **Access Controls/Permissions**. Together, these capabilities help businesses manage visitor entry from more locations, give guests a faster arrival process, and maintain tighter control over who can access specific areas, allowing teams to improve front-desk efficiency and site security. Mobile Access 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Visitor Tracking 4.7 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Reporting & Statistics 4.6 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns User Profiles 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Profiles of users providing basic information Email Management 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Greetly 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Badge Management: Create, manage, and print wearable badges - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Management: Schedule and manage the logistics of activities and other gatherings - Facial Recognition: Identify and analyze unique facial features in images or videos - Historical Reporting: Information, data and reports that are being tracked over time - ID Scanning: Scan and validate an ID barcode - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Pre-Registration: Manage the pre-registration process - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Profiles: Profiles of users providing basic information - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (79) 4.8 Based on 79 reviews ## Pricing Value for money 4.8 (78) Free Trial [View pricing plan details](https://www.capterra.com/p/225877/Greetly/pricing/) Essential $99.00 Flat Rate,Per Month It includes: - Co-Pilot - Unlimited Hosts - Unlimited Visitor and Employee Check-Ins - Voice/Text/Email Notifications - Watchlist Security Notifications - Multilingual Check-in - Customize Available Workflows - Custom Fields & Visitor Data Capture Pro $159.00 Flat Rate,Per Month It includes: - 2-Way Texting Between Hosts and Visitors - Automated Emails Back to Visitors - Automated Text Messages Back to Visitors - Touchless Visitor & Employee Check-in - Voice Notifications in 26 Languages - Localize Voice and Text Notification - Customize Friendly Name for Email Notifications Value for money 4.8 (78) 4.8 Based on 78 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Rippling](https://www.capterra.com/p/172127/Rippling/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Chat](https://www.capterra.com/p/175800/Chat/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (78) 4.9 Based on 78 reviews ## User reviews Overall rating 4.9 Based on 79 reviews Filter by rating 5(69) 4(10) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MT MOHAMED THAREEK A. construction Airlines/Aviation ### "CONSUMER FEEDBACK" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 12, 2025 Greetly helps secure facilities by customizing the information collected to meet audit requirements. It captures visitor photos, prints visitor badges, and ensures everyone signs a non-disclosure agreement. The system is user-friendly. Pros Greetly is a robust visitor management system, but it's always good to compare it with other options to ensure you're making the best choice for your needs. Here's a brief comparison of Greetly with two popular alternatives: Envoy Visitors and Lobby Guard Cons few users found it inconvenient that Greetly is primarily available on iPads, with Android support still pending Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VP VASU P. VASU Computer Software ### "GREETLY OVERVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2025 1)Easy to use-Greetly interface is user friendly and intuitive , making it simple for visitors to check in and for administrators to manage 2)Customization options- offers a range of customizations option allowing buisnessess to tailor the check in experience to their specific needs 3)Integration with existing systems-seamlessly integrates with popular calendar systems such as google calendar and microsoft outlook Pros Greetly is best software tool use it is attractive and easy to use i like this software most because greetly is recognized as a leading visitor manage enhancing security and improving visitor experience Cons Focus on the user experience of Greetly products, highlighting intuitive design, ease of use, and overall satisfacation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Research Scholar Research ### "Better customization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 12, 2025 My overall experience is good as it offers a lot of convenience and efficiency Pros The software has a user-friendly interface and customization facility where one can personalize the greeting messages, registration forms, etc Cons It has limited support for complex visitor workflows and limited personal interaction Switched from [FacilityOS](https://www.capterra.com/p/150781/FacilityOS/) It has real-time notifications and intergration with security systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Teacher E-Learning ### "Greetly review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 11, 2025 Greetly is an excellent visitor management solution that has streamlined our check-in process and improved our overall visitor experience. Pros Greetly's interface is incredibly intuitive, making it easy for visitors to check in and for us to manage the process. Cons Rarely, we experience connectivity issues with the tablet, but these are usually quickly resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Student E-Learning ### "Productive software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 Great experience with Greetly. I recommend. Pros Greetly is easy to set up, and makes work productive. I highly recommend it. Cons Nothing bad discovered about Greetly. I recommend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OT Olivia T. Tutor E-Learning ### "Seamless and Professional Visitor Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 11, 2025 Greetly has significantly improved visitor tracking and check-in processes. It’s a reliable, user-friendly solution that enhances office security and provides a professional first impression for guests. Pros Greetly offers a highly customizable and easy-to-use visitor management system. The self-check-in feature is intuitive, and the automatic notifications to hosts make front desk operations much more efficient. Cons Some integrations require additional setup time, and the pricing can be a bit high for smaller businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YS Yusuf S. Owner Health, Wellness and Fitness ### "Very Good Visitor Management App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2025 My overall experience with Greetly is honestly amazing, going paperless is a garentee win at all times and j get to have more control over vistor information. Pros What I like most about Greetly, are the the options i get now going electronically versus on paper just to manage vistor information. Cons What I like least about Greetly are the limited options it gives you to manage overall visitor information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kenya K. Director Child Day Care Services ### "My experience with greetly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2025 My overall experience with greetly is so good I retired my doorbell for good Pros Greetly has expressed a good customer care and the bright future for technology as a tool that will help us in our adverts and promotions agency Cons It needs to be available not just on iPads Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WW William W. Production Technician Chemicals ### "A Smart Visitor Management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 7, 2025 Greetly is a cloud-based visitor management system designed to help businesses streamline check-ins, visitor tracking, and security. It’s a great tool for offices, co-working spaces, and secure facilities looking to modernise front-desk operations. Pros Easy-to-use interface with a customisable check-in process. Cons Occasional syncing issues with integrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Aklesh T. Manager Computer & Network Security ### "Reducing front-desk workload" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 January 30, 2025 I have used this product and the self-service kiosk approach is intuitive and helps streamline visitor management while reducing front-desk workload. Features like integration with tools such as Slack and Microsoft Teams, multilingual support. Pros The self-service kiosk approach is intuitive and helps streamline visitor management while reducing front-desk workload. Cons One drawback of Greetly is that its hardware-dependent setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/225877/Greetly/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Greetly](https://www.capterra.com/compare/225877-241184/Greetly-vs-Archie)[Swiftlane vs Greetly](https://www.capterra.com/compare/225877-238723/Greetly-vs-Swiftlane) [Lobbytrack vs Greetly](https://www.capterra.com/compare/80454-225877/Lobby-Track-Visitor-Management-vs-Greetly)