# Page 6 | Pike13 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Pike13 the right Class Registration solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/225933/Pike13/reviews

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Pike13

4.1 (140)

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Last updated March 13th, 2026

# Page 6 - Reviews of Pike13

## Showing most helpful reviews

Showing 126-140 of 140 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kenneth S.  
Team Leader  
  
Used the software for:

### "It does the core job I need it do well. We schedule our classes, do payroll and monitor our numbers"

October 19, 2015

4.0

Pro - I can see my classes easily on a weekly basis Con - I can only see the room usage in the daily view Con - setting up services and plans not so intuitive Pro - Once the system is set up, payroll is very easy Con - the export of data as csv only can be time consuming in the usage, reformatting etc

Review Source

Response from Pike13

October 19, 2015

Hi Kenneth, thanks for your review! Glad to hear the Front Desk schedule and payroll are working well for you.

BR

Brad R.  
owner  
  
Used the software for:

### "Front desk is terrible"

January 4, 2015

1.0

Support is non-existant,software is full of bugs. Worst mistake I've made in a long time trying to implement this system.

Review Source

Response from Pike13

January 20, 2015

Hi Brad, Thank you for taking the time to share your feedback. I¿m really sorry to hear that you had a bad experience with our software and if you¿re open to it, I¿d like to understand more about your feedback and the situation. I¿ll reach out to you directly to follow up. Front Desk Support

NY

Neil Y.  
CEO  
  
Used the software for:

### "Very impressive and easy to use"

September 2, 2015

5.0

Really loved how structured and seamless the software was and it made out business run much more smoothly. Easily integrated into our website and the Frontdesk customer service was insanely good if we ever ran into problems with regards to our knowledge of the software. Would recommend this software for any sports academies looking to streamline their interactions with clients and schedules.

Review Source

MF

Mark F.  
  
  
Used the software for:

### "Great application "

November 25, 2016

5.0

We've been using Front for about 6 months now and have found it to be a rock-solid product. We tried a lot of other systems and nothing came close. Well done!

Review Source

Response from Pike13

November 29, 2016

Hi Mark, Thanks for the feedback! We're glad you like using Front Desk. Please don't hesitate to get in touch if there is anything we can do to help. You can reach us at help@frontdeskhq.com. Best, Kris and the Front Desk team

jB

jasper B.  
President  
  
Used the software for:

### "I run an online coaching company so we use Front Desk for billing"

December 21, 2015

4.0

Lots of great stuff- easy to use, easy to set people up etc. One issue we had was when one client was being billed via our business and another through Front Desk, Front Desk was getting confused because the same person had multiple accounts- it was not recognizing that the same person could have two different interactions going on with two different companies- still not sure if it's resolved.

Review Source

AR

AC R.  
  
  
Used the software for:

### "easy to use, friendly software "

July 7, 2015

5.0

I don't have to worry about this software. Clients and instructors are consistently impressed by its ease of use. I wish it was more flexible as my needs seem different, but the well laid out parameters keep me in line with the system. Reporting is still confusing. I wish there was a way to send a reminder for an existing purchase request.

Review Source

NV

Nicole V.  
Founder, President  
  
Used the software for:

### "Easy, Convenient, Accessible, Affordable"

July 17, 2015

5.0

Front Desk is the backbone of our operations. We use it for all scheduling, appointments, services, payments, and event registrations. It looks great, is easy to use, has a variety of functions, reporting capabilities, and custom options. Furthermore, their Customer Service is exceptional!! They are always helpful, friendly, and resourceful.

Review Source

RE

Rachel E.  
Chairperson  
  
Used the software for:

### "Front Desk has changed the way our club operates for the better!"

July 23, 2015

5.0

Our club members have found Frontdesk easy to use and the feedback is very positive. On the Cons - it is taking a very long time to get our Credorax payment facility up and running. Apparently it is because we are a 'club' and not a registered business. I wish I had have been told this up front as we weren't expecting it to take this long.

Review Source

SM

Sarah M.  
  
  
Used the software for:

### "Great tool for gym client management"

April 12, 2017

5.0

Front Desk's customer service is second to none! They're rapid, well-informed and creative - a great resource.

Review Source

Response from Pike13

April 12, 2017

Hi Sarah ¿ Thanks for sharing your feedback about your experience using Front Desk. Please let us know if there is anything we can do to help in the future! Thanks, Kris and the Front Desk team

MA

Max A.  
  
  
Used the software for:

### "null"

April 27, 2018

5.0

Review Source

AL

Andrew L.  
Manager  
  
Used the software for:

### "Phenomenal Experience "

June 16, 2015

5.0

Pros-Simple, simple, simple. Love the ease of use and adaptability of FDHQ. Fast customer service and tutorials. Cons-Na

Review Source

Response from Pike13

June 16, 2015

Thanks for the great review, Andrew. Simple is in our DNA :) Glad you appreciate it and have had a good experience

LM

Lindsey M.  
Owner  
  
Used the software for:

### "Overall review"

July 9, 2014

5.0

Customer service is amazing! Any time I need help, have a question, etc FD is always super helpful. I run my entire business through front desk and 100% trust it will be done correctly making it stress free for me as the owner.

Review Source

sK

steve K.  
Founder  
  
Used the software for:

### "Not ready for Dance schools"

July 4, 2014

3.0

It looks great and has all the UI we need, but unfortunately does not have the flexibility for dance schools. Like Mind Body, its build for gyms.

Review Source

JL

John L.  
  
  
Used the software for:

### "Great Product"

December 16, 2016

4.0

I've used this software from my previous job and it was very dynamic and easy to use.The user interfaces with easy to navigate.

Review Source

LW

Leah W.  
  
  
Used the software for:

### "Awesome!"

June 27, 2015

5.0

The customer service at Front Desk is top notch! Great company, great staff! Thanks for all you do!

Review Source

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