--- title: "Elastic Enterprise Search Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Elastic Enterprise Search Software - reviews, pricing plans, popular comparisons to other Insight Engines products and more." source_url: "https://www.capterra.com/p/226058/Swiftype/" page_type: "product" language: "en" --- # Elastic Enterprise Search Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Elastic Enterprise Search ## What is Elastic Enterprise Search? Elastic Enterprise Search (Previously known as Swiftype) is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time. Monitor performance with robust analytics, tweak relevance in real-time, and scale it all seamlessly. ## What is Elastic Enterprise Search used for? [Insight Engines](https://www.capterra.com/insight-engines-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Overall rating Based on 41 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $299 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Elastic Enterprise Search?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.elastic.co/&name=Elastic Enterprise Search) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Elastic Enterprise Search 4.4 (41) VS. [### Algolia](https://www.capterra.com/p/148915/Algolia-Search/) [4.7 (74)](https://www.capterra.com/p/148915/Algolia-Search/reviews/) Starting Price $299 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (41) Ease Of Use 4.3 (73) Value For Money 4.2 (29) Value For Money 4.2 (59) Customer Service 3.7 (27) Customer Service 4.4 (54) ## Elastic Enterprise Search alternatives [Korra](https://www.capterra.com/p/238942/Korra/) [4.8 (17)](https://www.capterra.com/p/238942/Korra/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Coveo Relevance Cloud](https://www.capterra.com/p/78820/Coveo-Enterprise-Search/) [4.0 (3)](https://www.capterra.com/p/78820/Coveo-Enterprise-Search/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Squirro](https://www.capterra.com/p/182858/Squirro-Customer-Insights/) [5.0 (2)](https://www.capterra.com/p/182858/Squirro-Customer-Insights/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [ZUUZ](https://www.capterra.com/p/10033861/ZUUZ/) [5.0 (2)](https://www.capterra.com/p/10033861/ZUUZ/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Elastic Enterprise Search Overview ### Which roles and teams benefit most from Elastic Enterprise Search? Elastic Enterprise Search is most used by software developers, engineers, and DevOps teams that need fast, scalable search experiences within applications and internal systems. IT consultants and QA teams use it to improve relevance and reliability, while technical leaders and executives rely on it to support data access, product performance, and operational efficiency. Answer based on 41 reviews Overview ### What company size and specific industries is Elastic Enterprise Search built for? Elastic Enterprise Search is designed for small businesses, mid-market companies, and large enterprises, including the largest multinationals. It is suited for organizations of any size that need search and relevance capabilities at scale across their operations. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Elastic Enterprise Search? Elastic Enterprise Search offers full-text search, faceted search, fuzzy search, semantic search, and natural language processing for finding content across multiple data sources. It also includes indexing, data connectors, access controls, single sign-on, API access, analytics, real-time dashboards, alerts, and customizable reports. Integrations ### Which third-party tools and platforms does Elastic Enterprise Search integrate with? Elastic Enterprise Search integrates with Adobe Commerce, Google Analytics 360, Shopify, and WordPress. These catalog integrations cover ecommerce, analytics, and content management platforms, giving teams direct connections to common website and sales data sources. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Elastic Enterprise Search offer? Elastic Enterprise Search provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing use. Answer based on 3 reviews Getting Started and Support ### What customer support options does Elastic Enterprise Search offer? Elastic Enterprise Search provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users say the documentation is helpful for getting past setup complexity, but some report that technical support can be slow or ineffective when search behavior needs urgent correction. Answer based on 3 reviews Ease of use ### Is Elastic Enterprise Search easy to use? Elastic Enterprise Search makes search setup and daily management straightforward for many teams, especially developers and website managers. Its REST APIs, dashboard controls, and search tuning tools feel approachable, but complex indexing, advanced query logic, and deeper relevance configuration can still bring a noticeable learning curve for less technical users. Answer based on 10 reviews ## Features AI summary Based on 125 Insight Engines reviews Capterra data shows that buyers of insight engines rank the following features as their top priorities: - **Usage Tracking/Analytics** (**47%** of reviewers rated this feature as critical) - **Reporting & Statistics** (**35%**) - **Data Visualization** (**42%**) Elastic Enterprise Search supports all three features buyers rate most highly: **Usage Tracking/Analytics**, **Reporting & Statistics**, and **Data Visualization**. Together, these capabilities help businesses monitor search activity, review performance trends, and turn data into clear visual insights, allowing teams to make better decisions and improve how information is found and used. Data Visualization 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Elastic Enterprise Search 57 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Activity Tracking: A report showing what actions customers perform - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Aggregation: Collect, process and structure data from multiple sources for further analysis - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Classification: Grouping log entries based on similar attributes. - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Retrieval: Search and find data in a structured format - Data Security: Protect sensitive data for digital privacy - Data Source Connectors: Connect to big data sources - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Faceted Search/Filtering: Faceted Search/Filtering - File Management: Create, save, and store files - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Intelligent Search: Retrieves search results using various capabilities, including AI, ML and NLP - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Product Search: The ability to discover a specific item the customer is looking to purchase - Real-Time Analytics: Analyze and gain insights into data in real-time - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources --- Get Advice We can help you find the software with the features you need. Features 4.3 (40) 4.3 Based on 40 reviews ## Pricing Value for money 4.2 (29) Free Trial Free Version Basic $299.00 Per Month Value for money 4.2 (29) 4.2 Based on 29 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (27) 3.7 Based on 27 reviews ## User reviews Overall rating 4.4 Based on 41 reviews Filter by rating 5(26) 4(11) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent DS Debbie S. Sr Director Visier University Computer Software ### "Way to expensive to implement" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 23, 2024 Totally regret the purchase of this software Pros Federated search across multiple platforms Cons The implementation was bad. The cost to implement to get anything close to what I would get with Algolia or Coveo is approximately 10 times the cost of the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Backend Developer Computer Software ### "An extremely powerful search engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2022 Pros Elastic search has completely changed how we can fetch and visualize our customer's data. With the advanced text indexing, we can easily build a text search engine which gives accurate results. The powerful query format allows us to construct complex queries from deep filter trees and aggregate data in any way we want. Most importantly, all of this is extemely fast - giving results within milliseconds when working with complex queries on milions of documents. If performance ever becomes a problem, Elastic search is easily horizontally scalable and therefore future-proof. Cons One critical thing I'm missing is a proper way of handling migrations. If you for example need to change the format of indexed documents - and therefore the mapping, you need to develop your own way of programatically handling the reindexing - or do it manually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS AllynMarie S. Owner Law Practice ### "Helps bring clients to my door" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 23, 2021 Pros The ease of search makes it possible for clients to get the answers they need quickly. Cons I didn't find any downsides to the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Full Stack Developer Computer Software ### "Blazing fast in searching through a lot of data!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 26, 2021 I am extremely satisfied with Elasticsearch, its speed & querying capabilities among lots of data amaze me! Pros The fact that Elasticsearch offers really efficient & quick querying of data without a compromise on the different range of queries it can support is really awesome, also Elasticsearch can rank matching documents based on matching criteria which is also very useful. Elasticsearch also handles distributed queries very efficiently. Cons Reindexing documents can be a real pain if there is a major change in the schema, otherwise no complaints. Alternatives considered [ArangoDB](https://www.capterra.com/p/179180/ArangoDB/) Reasons for choosing Elastic Enterprise Search Elasticsearch has more features, a good user community, and suited our needs better, therefore we selected Elasticsearch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD SREEHARI D. software engineer Information Technology and Services ### "Decent Data store but lot of scalable issues" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 28, 2020 Pros Its decent search to NOSQL DB and I find it good for content management Cons it has scalable and reliability issues. I would not recommend this for your SOR Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Developer Information Technology and Services ### "Best search engine available" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 6, 2020 Best search engine available, it's really powerful when combined with cloud solutions. Pros Elasticsearch is the best search engine available in the market, it's the state of the art for it's technology. Cons It's somewhat complicated at first, it takes you sometime to understand it properly and would be good to have supervision while studying it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sanchit A. Senior Software Engineer Financial Services ### "Highly recommended for search platforms" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 10, 2020 Setting up a search platform using Elasticsearch was super fun and easy. I was able to get some great search query response times and development efforts were minimal compared to dealing with Lucene directly. Pros It's a great tool to setup a search platform almost of any size in a company. I have worked with Apache Lucene and Elasticsearch just saves all that trouble of dealing with the indices all the time in Lucene and rather provides seamless integration through APIs for search queries. It was really easy to setup the cluster and shards and manage the stack. The APIs offer a wide range of search features and saves a lot of effort coding hundreds of line for every small advanced search filtering function. Cons The documentation of the APIs could be improved. It was a bit overwhelming at times to lookup the correct functionality we wanted to actually implement. The tutorials and courses are quite expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rod W. President Hospitality ### "We wish we had not subscribed to Swiftype." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 4, 2019 Our overall experience with Swiftype was really negative. A big waste of our time and money. After waiting for them to follow up on our last conference call, we switched to Google Custom Search Engine. It turned out to be far less expensive than we thought. Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches. Google Custom Search now works well for us -- at a tiny fraction of Swiftype's annual cost. Pros 1\. It was fairly easy to set up. 2. It seemed to provide more accurate search results over time. 3. Customer service concerning technical questions was good. Cons 1\. Reports provided are too limited in time span covered to be helpful. 2. Company said number of documents we wanted indexed exceeded our quota and would result in higher cost at next renewal. This conflicted with our own records, so we repeatedly asked for a list of the pages being indexed. We got lots of emails and telephone conferences and promises, but we never got the list. 3. Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon. But they didn't. They seemed to forget about us. I guess they were hoping we would just go away. 4. The last month or more, most of our searches were spam bot searches for non-existent domain names. This made our reports really worthless. (We have not had this problem anywhere else on our sites.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dilraj S. Sr. Software Developer Computer Software ### "Great solution for implementing searching over vast amount of data!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2019 Elasticsearch helps in performing optimised searching over the vast amount of data present in your system. The configuration for Elasticsearch can have some learning curve, but once setup completely, the indexed searches are really fast as compared to other basic solutions and helps users in searching your system from vast amount of data. Its ideal for Big data and can be used in other e-commerce solutions also. Text searching is really fast and helps your system in maintaining performance and scalability over search operations. Pros Elasticsearch is a great solution for implementing optimised searches over the data you have lying in your databases. The setup and configuration is a bit tricky, but once you have configured the data points and the indexes, the search is lighting fast. You can go for the complete text search or for the autocomplete bases suggestions which can help your users to quickly search for the right things in your system. Cons The setup of Elasticsearch does have a learning curve for the developers, but the documentation is really helpful in getting you over the curve. Setting up indexes or data points for search can be tricky. Elasticsearch needs to setup a more proactive customer support so that developers who are facing deadlines, can easily sort their issues with the help of tech support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Hector A. CEO / Lead Architect Information Technology and Services ### "Your searches are smart now" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 30, 2019 It works awesomely, the search is fully featured and was easy to setup if you're a sysadmin or developer. Pros Auto corrections on several languages Instant search Synonyms search Is amazing, the search of my app works awesomely. Cons Is based on Java and that might cripple your low end machine or server, is better to run it on a cloud instance like AWS Elastic Search. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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