# Elastic Enterprise Search Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Elastic Enterprise Search the right Insight Engines solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226058/Swiftype/reviews --- Elastic Enterprise Search 4.4 (41) [View alternatives](https://www.capterra.com/p/226058/Swiftype/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Elastic Enterprise Search Ease of use 3.8 Customer Service 3.7 ## Pros and Cons in Reviews Stanisław Z Backend DeveloperComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Most importantly, all of this is extemely fast - giving results within milliseconds when working with complex queries on milions of documents. If performance ever becomes a problem, Elastic search is easily horizontally scalable and therefore future-proof.“ October 8, 2022 SA Sanchit A Senior Software EngineerFinancial Services, 10,001+ employeesUsed the software for: 6-12 months. “The tutorials and courses are quite expensive.“ June 10, 2020 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dilraj S. Sr. Software Developer Computer Software Used the software for: 2+ years ### "Great solution for implementing searching over vast amount of data!!" November 16, 2019 5.0 Elasticsearch helps in performing optimised searching over the vast amount of data present in your system. The configuration for Elasticsearch can have some learning curve, but once setup completely, the indexed searches are really fast as compared to other basic solutions and helps users in searching your system from vast amount of data. Its ideal for Big data and can be used in other e-commerce solutions also. Text searching is really fast and helps your system in maintaining performance and scalability over search operations. Pros Elasticsearch is a great solution for implementing optimised searches over the data you have lying in your databases. The setup and configuration is a bit tricky, but once you have configured the data points and the indexes, the search is lighting fast. You can go for the complete text search or for the autocomplete bases suggestions which can help your users to quickly search for the right things in your system. Cons The setup of Elasticsearch does have a learning curve for the developers, but the documentation is really helpful in getting you over the curve. Setting up indexes or data points for search can be tricky. Elasticsearch needs to setup a more proactive customer support so that developers who are facing deadlines, can easily sort their issues with the help of tech support. Review Source VR Verified Reviewer Full Stack Developer Computer Software Used the software for: 2+ years ### "Blazing fast in searching through a lot of data!" January 26, 2021 5.0 I am extremely satisfied with Elasticsearch, its speed & querying capabilities among lots of data amaze me! Pros The fact that Elasticsearch offers really efficient & quick querying of data without a compromise on the different range of queries it can support is really awesome, also Elasticsearch can rank matching documents based on matching criteria which is also very useful. Elasticsearch also handles distributed queries very efficiently. Cons Reindexing documents can be a real pain if there is a major change in the schema, otherwise no complaints. Alternatives considered [ArangoDB](https://www.capterra.com/p/179180/ArangoDB/) Reason for choosing Elastic Enterprise Search Elasticsearch has more features, a good user community, and suited our needs better, therefore we selected Elasticsearch. Review Source DS Debbie S. Sr Director Visier University Computer Software Used the software for: Less than 6 months ### "Way to expensive to implement" July 23, 2024 1.0 Totally regret the purchase of this software Pros Federated search across multiple platforms Cons The implementation was bad. The cost to implement to get anything close to what I would get with Algolia or Coveo is approximately 10 times the cost of the software. Review Source VR Verified Reviewer Backend Developer Computer Software Used the software for: 6-12 months ### "An extremely powerful search engine" October 8, 2022 5.0 Pros Elastic search has completely changed how we can fetch and visualize our customer's data. With the advanced text indexing, we can easily build a text search engine which gives accurate results. The powerful query format allows us to construct complex queries from deep filter trees and aggregate data in any way we want. Most importantly, all of this is extemely fast - giving results within milliseconds when working with complex queries on milions of documents. If performance ever becomes a problem, Elastic search is easily horizontally scalable and therefore future-proof. Cons One critical thing I'm missing is a proper way of handling migrations. If you for example need to change the format of indexed documents - and therefore the mapping, you need to develop your own way of programatically handling the reindexing - or do it manually. Review Source VR Verified Reviewer Software Engineer Real Estate Used the software for: 2+ years ### "One stop solution for all the heavy search operations across huge set of data" June 29, 2019 5.0 It's been great! Pros As a backend developer, I know for a fact that I can rely upon elasticsearch for all the times when I have to support search based on string across the database. You throw some set of documents to elasticseatch, and you are good to go to search anything amongst the provided documents. They have some supercool features to support string based search for say support for distributed systems, support for aggregations and analysers & folding, etc. The documentation out there makes it lot easier to get going with it :) Cons The memory optimisation related issues could be alarming sometimes if not taken care of properly. You may end up having some weird system crashes. Review Source James H. Delivery Engineer Internet Used the software for: 1-2 years ### "High quality search engine tool" August 8, 2019 4.0 Pros Easy to get started, fast with basically no optimization. It can handle massive amounts of data without breaking a sweat. Cons Getting data INTO Elasticsearch can be tricky, depending on the source. Version 7 fixes a lot of these issues, however. Licensing is less than ideal, too: many useful features are locked behind a paid support license, and the open source version is receiving fewer and fewer new features. Review Source VR Verified Reviewer Software Engineer Internet Used the software for: 6-12 months ### "Super powerful search engine for your Business." December 21, 2018 5.0 A bit hard at first, specially tweaking the queries & indexes to get just what we needed from it. But after that, it has been a very reliable tool that we use everyday. Pros ElasticSearch provides some of the mos accurate & fast search results of the market. We moved from a Sphinx installation into ES and have never looked back. Multiple indexes, lots of querying options & great support from tooling. Cons Can be a bit hard to get into at first. However, the product is very well documented, so you just need to invest some time in their docs. Review Source VR Verified Reviewer SVP Used the software for: 6-12 months ### "Great alternative for Google Custom Search" July 3, 2018 5.0 Pros We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful. Cons Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple. Review Source Kyle B. Designer Web Internet Used the software for: 6-12 months ### "Highly scalable search functionality" July 19, 2018 4.0 Pros If you worked in a big online store on the analytics side you can really understand the hard work that this software is doing, and the value that it adds to your conversion rate. It has great potential and used in combination with Kibana it proves a very good choice for fast and great search results. Cons Depending on your users conversion rate and volume it can become a high cost operation, if you have low margins. Review Source VR Verified Reviewer Développeur web (Symfony/Drupal) Internet Used the software for: 6-12 months ### "Powerful tool to create a rich search engine experience" June 19, 2018 4.0 Developing a powerful and a fast search engine, dealing with content coming from various data sources, inside our website. Pros ElasticSearch, as of Solr, is the right tool if you want to create a powerful search engine inside an application or a website. Indexing documents can be done through a REST API, as for querying data. Most of the modern frameworks and content management systems can ship with modules that interact with ElasticSearch to index and retrieve documents. For most complex systems, you can implement synonyms, auto-completion, auto-correction (using fuzzy search), and also configure how results should be sorted using a full text search. Searching with complicated parameters is really fast using ElasticSearch, and you can also retrieve facets to display to restrict results when needed. Cons Learning ElasticSearch seems to be a bit more difficult than learning it's competitor, Solr. In my experience, Solr has a better support for Drupal CMS which we use a lot in my company. But our last project using ElasticSearch was a success, thanks to all it's powerful features. Review Source AB Al B. Partner Used the software for: 2+ years ### "Great software. We use it everyday to index and find items of interest" June 12, 2017 5.0 Pros How it is designed to make search fast with the replicated indexes. It is also well designed to handle complex structured data and queries. Cons There is not as much admin interface to help manage the indexes. At times the cluster turns yellow due to shards being re-allocated. Review Source AP Aurelian P. PDG Used the software for: 1-2 years ### "A good search engine option for your website." October 8, 2018 4.0 Pros Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place. Cons It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term. Review Source DD Danoosh D. Metadata Specialist Used the software for: Less than 6 months ### "experimenting with this as substitution for Apache solr " April 9, 2018 5.0 Pros Very easy to set up and lean working with its interface. Tones of plug-ins for displaying data/graph analytics. It performance seems to be faster than solr on the same data. AND its opensource Cons Querying is not that simple and you will need to spend some time to get the hang of it for advanced use. Review Source RW Rod W. President Hospitality Used the software for: 1-2 years ### "We wish we had not subscribed to Swiftype." December 4, 2019 3.0 Our overall experience with Swiftype was really negative. A big waste of our time and money. After waiting for them to follow up on our last conference call, we switched to Google Custom Search Engine. It turned out to be far less expensive than we thought. Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches. Google Custom Search now works well for us -- at a tiny fraction of Swiftype's annual cost. Pros 1\. It was fairly easy to set up. 2. It seemed to provide more accurate search results over time. 3. Customer service concerning technical questions was good. Cons 1\. Reports provided are too limited in time span covered to be helpful. 2. Company said number of documents we wanted indexed exceeded our quota and would result in higher cost at next renewal. This conflicted with our own records, so we repeatedly asked for a list of the pages being indexed. We got lots of emails and telephone conferences and promises, but we never got the list. 3. Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon. But they didn't. They seemed to forget about us. I guess they were hoping we would just go away. 4. The last month or more, most of our searches were spam bot searches for non-existent domain names. This made our reports really worthless. (We have not had this problem anywhere else on our sites.) Review Source Adam Victor B. Software engineer Computer Software Used the software for: 1-2 years ### "Best search engine on the market" May 26, 2019 5.0 I work with Elasticsearch as a developer on a daily bases for textual search. It is the greatest tool I've used in years. Really like it. Pros It is just the best back end for search engines in the market. A NoSQL database that is trustworthy. Also, it is open source. Incredibly easy to use. Cons Mostly for developers: other people would have a hard time with it. Reason for choosing Elastic Enterprise Search Elasticsearch is basically the standard of the market. Much easier to set up, maintain and extend than Solr. And it is an open source software, unlike Algolia. Review Source FB Frank B. president Used the software for: 1-2 years ### "Avoid this product" March 15, 2018 1.0 Find some other product Pros easy to set up and configure . Cons Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request. We have worked with their technical support to no avail. Unless you test your search results carefully, you wont notice this very serious flaw in the product. Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable. We are now in the process of converting to another product. Review Source SA Sanchit A. Senior Software Engineer Financial Services Used the software for: 6-12 months ### "Highly recommended for search platforms" June 10, 2020 5.0 Setting up a search platform using Elasticsearch was super fun and easy. I was able to get some great search query response times and development efforts were minimal compared to dealing with Lucene directly. Pros It's a great tool to setup a search platform almost of any size in a company. I have worked with Apache Lucene and Elasticsearch just saves all that trouble of dealing with the indices all the time in Lucene and rather provides seamless integration through APIs for search queries. It was really easy to setup the cluster and shards and manage the stack. The APIs offer a wide range of search features and saves a lot of effort coding hundreds of line for every small advanced search filtering function. Cons The documentation of the APIs could be improved. It was a bit overwhelming at times to lookup the correct functionality we wanted to actually implement. The tutorials and courses are quite expensive. Review Source RG Ramakrishna G. Lead Program Development Used the software for: 2+ years ### "Elastic Search is built on top of Lucene, it provides the most powerful full-text search capability" August 23, 2017 4.0 Pros Easier to horizontally scale Distributed by design Excellent full-text search Elastic Search is schema free'instead, it accepts JSON documents, as well as tries to detect the data structure, index the data, and make it searchable. Elastic Search is document-oriented. It stores real world complex entities as structured JSON documents and indexes all fields by default, with a higher performance result. Elastic Search is API driven; actions can be performed using a simple Restful API. Elastic Search records any changes made in transactions logs on multiple nodes in the cluster to minimize the chance of data loss. Cons Elastic-search query DSL is less common and less flexible than Postgres SQL . Everything is indexed by default, which creates an index overhead. in order to understand how to properly query your data and how it is stored, you have less control over consistency. Review Source Héctor A. CEO / Lead Architect Information Technology and Services Used the software for: 6-12 months ### "Your searches are smart now" September 30, 2019 5.0 It works awesomely, the search is fully featured and was easy to setup if you're a sysadmin or developer. Pros Auto corrections on several languages Instant search Synonyms search Is amazing, the search of my app works awesomely. Cons Is based on Java and that might cripple your low end machine or server, is better to run it on a cloud instance like AWS Elastic Search. Review Source EB Ekaterina B. Executive director Information Technology and Services Used the software for: 2+ years ### "A revolutionary tool for web applications" February 21, 2019 5.0 By using RoR as a platform we use wrappers developed by Elasticsearch. This is a great, well-documented solution for a quick start, a great help to the developers. Pros As a web developer, I have been looking for opportunities to make our apps better, smarter and more developed. Elasticsearch made a revolution in our business by providing complex filtration systems and search, which weren't easy to implement previously: too much code and server consumption. Our products got better, we make good money and save our time. Cons I still haven't figure the implementation of replication and clusterization of Elasticsearch, but maybe it is a lack of information. Review Source AS AllynMarie S. Owner Law Practice Used the software for: 2+ years ### "Helps bring clients to my door" November 23, 2021 5.0 Pros The ease of search makes it possible for clients to get the answers they need quickly. Cons I didn't find any downsides to the software. Review Source Ashish A. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Best full text search engine" December 25, 2018 5.0 Pros It is very easy to integrate with javascript projects because it stores data in json format. Querying is easy with lot of selectors and modifiers available. Cons Reindexing is very time taking due to which there is data mismatch sometimes. Review Source MP Michele P. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "You know, for search!" August 18, 2019 5.0 Pros It's simply the industry standard for search. The extensive functionalities make complex problems look easy. Cons Documentation could be a bit more helpful, especially in dealing with breaking changes. Review Source VR Verified Reviewer Chief Financial Officer Education Management Used the software for: 2+ years ### "Amazing site search tool" November 6, 2018 5.0 Pros We loved this product. It made a huge improvement to our site searches. Cons We wished we had a bit more control over how search results were generated. Review Source Josmar J. Desarrollador de java Used the software for: 1-2 years ### "The best tool for smart text" May 9, 2018 5.0 Pros Excellent to use smart text, to management number of impression on search, distribution of data, autosuggest, soundex search. So more efficiently and quickly than search on a data base. Cons It has not a table of error, errors are so much generic. Documentation is very ambiguous and so short. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.