# CLICKDOC Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CLICKDOC Software - reviews, pricing plans, popular comparisons to other Remote Patient Monitoring products and more.

Source: https://www.capterra.com/p/226172/CLICKDOC

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# 

 CLICKDOC Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CLICKDOC

## What is CLICKDOC?

CLICKDOC is a Dutch and German-language web-based video consultation solution, free of charge during COVID-19 and ready-to-use.

## What is CLICKDOC used for?

[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CLICKDOC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cgm.com/us&name=CLICKDOC)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CLICKDOC

1.9 (10)

VS.

[4.8 (6)](https://www.capterra.com/p/10017294/EHI-RPM-CCM/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.6 (10)

Ease Of Use

4.7 (33)

Value For Money

1.7 (9)

Value For Money

4.7 (29)

Customer Service

1.4 (9)

Customer Service

4.8 (28)

## CLICKDOC alternatives

[4.8 (6)](https://www.capterra.com/p/208708/HealthArc/#reviews)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (36)](https://www.capterra.com/p/180925/Coviu/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[4.8 (48)](https://www.capterra.com/p/202281/Healee/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/226172/CLICKDOC/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Secure Login

1.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Self Service Portal

1.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Live Chat

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Multi-Language

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Two-Way Audio & Video

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa

Video Conferencing

1.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

CLICKDOC 10 features

Ability to chat online in real time

Manage and support multiple languages

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Ability to record, store, update, and retrieve information

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Allows medical providers to monitor and visit their patients virtually.

Features

1.7 (10)

1.7

Based on 10 reviews

## Pricing

Value for money

1.7 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.7 (9)

1.7

Based on 9 reviews

## Support, customer service and training options

Customer Service

1.4 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.4 (9)

1.4

Based on 9 reviews

## User reviews

Overall rating

1.9

Based on 10 reviews

Filter by rating

5(1)

4(1)

3(1)

2(0)

1(7)

Mentioned topic

Sorted by most recent

AL

audrey l.

agenda click doc

Medical Practice

### "sevice client totalement inefficace et très peu experimenté"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

April 19, 2024

Pros

l'aspect financier est appréciable forcément comparé à son conçurent direct DOCTOLIB

Cons

Service client totalement inefficace, très peu expérimenté pour de simples questions comme par exemple : comment retrouver l'accès à l'application smartphone après le système de double identification mis en place ? Certe Doctolib est bien plus cher mais un problème ne persiste pas durant presque deux semaines ...

Switched from

[Doctolib](https://www.capterra.com/p/184480/Doctolib/)

par obligation du cabinet dans lequel je travail

Alternatives considered

[Doctolib](https://www.capterra.com/p/184480/Doctolib/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

eli r.

agent

Hospital & Health Care

### "prise de rendez vous facile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 27, 2023

Pros

l'utilisation qui est super facile, permets de gérer beaucoup de tache

Cons

parfois les patients n'arrive pas a l'utiliser

Switched from

[Ubicentrex](https://www.capterra.com/p/187252/Unicentrex/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jerome B.

CLickDoc : module agenda gratuit et Epsilog Vega

Health, Wellness and Fitness

### "Agenda gratuit et passerelle intégré au logiciel métier Epsilog Vega"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 25, 2023

Mauvaise expérience surtout du fait de la très grande difficulté à avoir des réponses à nos questions.

Pros

Nous n'avons pas pu tester le logiciel. Les problèmes apparaissent avant: facturation automatique alors qu'il s'agit d'une option gratuite (avec contrat à 0 € et mail de confirmation de la directrice commerciale). Aucune possibilité par la suite de régulariser la situation. On s'est même demandé à un moment s'il ne s'agissait pas d'une arnaque ! Devant le silence total de la société nous dénonçons le contrat et avons du faire opposition bancaire à leurs prélèvement...

Cons

Nous n'avons pas pu le tester. La société ne nous recontacte pas pour régler en amont le problème de facturation...

Reasons for choosing CLICKDOC

Pour la passerelle prise de rdv, pointage avec notre logiciel métier Epsilog Vega

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marion D.

Click doc prélèvement frauduleux

Medical Practice

### "Prélèvements abusifs fuyez "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 7, 2022

Société frauduleuse, qui facture des prestations dont on ne souhaite pas bénéficier (je suis pro de santé). Voilà plus de 6 mois que je suis prélevée, abusivement, de 49 euros/mois. Leurs services ne traitent pas les demandes de résiliation (qui d’ailleurs n’en est pas une puisque je n’ai jamais effectué la formation). Ils ne sont pas joignables par téléphone, les mails restent sans réponse, etc. Votre incompétence est à la hauteur de votre malhonnêteté.

Pros

Absolument RIEN, le néant, le vide astral.

Cons

Société qui prélève malgré « x » mails stipulant ne pas souhaiter bénéficier de leur services. Injoignables au téléphone, mails sans réponse, la liste est trop longue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PE

Pauline E.

Diététicienne

Health, Wellness and Fitness

### "Inutile, incompétent, incapable, sans intérêt "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 1, 2022

Prélève l'abonnement même lorsque vous avez demandé à résilier ! Service client incompétent. Je me demande si ils ne font pas exprès. Des poursuites vont être engager si d'ici peu ils n'ont pas réglé mon problème.

Pros

Aucun, nul, aucun intérêt si mauvais service client

Cons

Tous, aucun intérêt si service client mauvais

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Amanda H.

Diététicienne

Health, Wellness and Fitness

### "Simplement catastrophique"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 21, 2022

Je ne recommande absolument pas. Alors oui, c'est moins cher que Doctolib, mais la raison de ce bas coût est évidente

Pros

Bon 1er contact avec les commerciaux, version d'essai gratuite (utile pour se rendre compte que ça ne convient pas)

Cons

Tout le reste : - Logiciel peu ergonomique - Nombreuses fonctions et promesses faites non tenues - Gestion catastrophique - Facturation 2 mois après avoir résilié malgré plusieurs contacts avec des commerciaux disant que la résiliation avait bien été prise en compte - Impossible de les avoir au téléphone sur le numéro indiqué sur la facture (j'ai lâché l'affaire après 15min d'attente)

Alternatives considered

[Doctolib](https://www.capterra.com/p/184480/Doctolib/)

Reasons for choosing CLICKDOC

Car c'était moins cher que Doctolib, mais finalement j'ai fini par aller sur Doctolib

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FG

Fabien Guillaume D.

Utilisateur

Health, Wellness and Fitness

### "Avis Application Clickdoc pro"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2022

Pros

Utilisable sur nimporte quel smartphone , application patient, et application pro. Permet de prendre rdv en ligne pour le patient, annuler modifier son rdv et recevoir un rappel par SMS ou email.

Cons

Côté patient, on appelle pour vous ne signifie pas que le professionnel travaille avec Clickdoc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

el j.

PSYCHOLOGUE

Medical Practice

### "A fuir"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 16, 2022

Très mauvaise

Pros

Aucun Les points forts annoncés au départ à la souscription sont inexacts Le suivi une fois abonné est très mauvais et l'aide technique également

Cons

Logiciel qui ne s'adapte pas à l'utilisation Des commerciaux qui vendent le produit avec des arguments faux Un essai gratuit garantie sans tacite reconduction : faux prélèvement malgré la demande de résiliation Demande de résiliation non accepté et sans réponse

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sebastian T.

Pourquoi l’avoir créé

Health, Wellness and Fitness

### "Nuisible"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 6, 2021

Pendant plusieurs mois, j’ai, en vain, essayé d’utiliser ce logiciel qui faisait semblant de permettre la prise de rendez-vous avec les médecins. Finalement, j’ai réussi de prendre un rendez-vous, mais une fois chez le médecin, je me suis rendu compte qu’il n’y avait pas de rendez-vous pris. Comme nous sommes partis en vacances aujourd’hui, je suis très embêté car mon infection n’a pas pu être traitée.

Pros

Je n’en ai découvert aucun. (Il est difficile d’élaborer les avantages quand je n’ai découvert des inconvénients.)

Cons

Nuisible. (Je pense que tout est dit sur mon expérience.)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tatjana B.

responsable

Alternative Medicine

### "Catastrophique "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 1, 2021

Pros

aucune, nul, impossible à utiliser, pas de suivi fiable

Cons

Rien fonctionne, problème de mise en route, problème de gestion, problème de prises de RDV, etc.....

Switched from

[Doctolib](https://www.capterra.com/p/184480/Doctolib/)

Parce que même les patients s'en plein, double rdv sur l'agenda, pas de possibilité de prendre rdv, pas de sms de rapelle..... etc;

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/226172/CLICKDOC/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)