--- title: "ADP SmartCompliance Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ADP SmartCompliance Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/226192/ADP-SmartCompliance/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # ADP SmartCompliance Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ADP SmartCompliance ## What is ADP SmartCompliance? ADP SmartCompliance is a cloud-based HCM compliance portfolio that is as an extension of your current payroll or other business planning technology. SmartCompliance aims to help you reduce the regulatory compliance burden for your organization, with a combination of technology and service. The platform is completely integrated, yet each module can be purchased individually. The goal is to bring you the workforce compliance processes you need now, with room to expand as your needs change. ## What is ADP SmartCompliance used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ADP SmartCompliance?[Manage this product listing](https://www.g2.com/products/adp-smartcompliance/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ADP SmartCompliance 4.2 (13) VS. [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (13) Ease Of Use 4.0 (239) Value For Money 4.0 (8) Value For Money 3.9 (217) Customer Service 4.1 (10) Customer Service 3.8 (225) ## ADP SmartCompliance alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/226192/ADP-SmartCompliance/alternatives/) ## FAQs about ADP SmartCompliance Overview ### Which roles and teams benefit most from ADP SmartCompliance? ADP SmartCompliance is most used by payroll managers, payroll coordinators, associates, and analysts who handle tax filings, wage payments, and compliance reporting. HR generalists, HR specialists, and HR/payroll coordinators use it to manage employee-related compliance tasks and payroll records, while operations managers monitor workforce processes and reporting requirements. Answer based on 12 reviews Overview ### What company size and specific industries is ADP SmartCompliance built for? ADP SmartCompliance is designed for small, mid-sized, and large organizations that need support for payroll and compliance tasks. It is aimed at human resources, finance, benefits, executive, and technology leaders, including chief human resources officers, HR managers, CFOs, CEOs, and CTOs across many industries. Features and Usability ### What are the key features of ADP SmartCompliance? ADP SmartCompliance offers compliance management, tax compliance, tax filing, and tax management, plus payroll management and payroll reporting. It also includes audit management, audit planning, audit trail, and monitoring tools, along with alerts and notifications, access controls and permissions, reporting and analytics, W-2 preparation, wage garnishment, and third-party integrations. Integrations ### Which third-party tools and platforms does ADP SmartCompliance integrate with? ADP SmartCompliance connects to Auto Decision Platform, Infor CloudSuite, and Workday HCM. These cataloged integrations cover automation and human capital management platforms, giving ADP SmartCompliance a direct link to key enterprise systems used for compliance and workforce data management. Getting Started and Support ### What training and onboarding options does ADP SmartCompliance offer? ADP SmartCompliance provides videos for training and onboarding support. Videos can give teams a visual, self-paced way to review product features and steps for getting started. Getting Started and Support ### What customer support options does ADP SmartCompliance offer? ADP SmartCompliance provides a knowledge base and phone support. These channels give users a written reference for common questions and direct help for urgent issues. No reviewer feedback about support experience is available here, so response speed, helpfulness, and frustration points cannot be assessed from the provided data. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) ADP SmartCompliance supports **Payroll Management** and **Employee Database**, giving HR teams a way to manage payroll tasks and maintain employee records in one system. However, it does not include **HR Management**. Instead, it offers **Mobile Access** (**48%**) as an alternative feature buyers also value, helping businesses access key HR information on the go and giving teams more flexibility when handling day-to-day workforce tasks. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws ADP SmartCompliance 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Forms Management: Store, manage and track all forms in a centralized location - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages --- Get Advice We can help you find the software with the features you need. Features 4.2 (12) 4.2 Based on 12 reviews ## Pricing Value for money 4.0 (8) ### Starting price Free trial not available Value for money 4.0 (8) 4.0 Based on 8 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Auto Decision Platform](https://www.capterra.com/p/173166/ADP/)[ Infor CloudSuite](https://www.capterra.com/p/235778/Infor-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (10) 4.1 Based on 10 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(11) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful suraj K. Associate Used the software for: 5+ years ### "Best-in-Market, All-in-One Tax Tool with Wonderful Support" 5.0 November 6, 2026 The tax side of things is solid. Handling tax notices, filing taxes with the agency, and getting the local setup done for any new resident location all feel straightforward. Everything is well organized, especially the tax summaries and invoices, which makes it easier to keep track of what’s been filed and what’s due. Pros It’s the best tool we use for taxes. It’s very well organised and has everything we need. We use it for taxes and wage payments, and the support we receive is wonderful. Cons I don’t have anything else to add right now. As I mentioned, it’s one of the best options in the market and it can handle everything in one place. The only issue I’ve noticed is that it can be a bit slow at times, and I’m not sure if that’s because we’re on the client side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andi H. Payroll Analyst Used the software for: 5+ years 4.5 November 9, 2026 AI summary based on a full review This software offers practical benefits by enabling users to check on wage garnishments and tax payments efficiently. Although the reviewer has not encountered any significant downsides, they would like to see more comprehensive information available. Log in to unlock the full review, detailed ratings, and pros & cons Alpha J. Deal Originator 5.0 November 6, 2026 AI summary based on a full review ADP SmartCompliance® simplifies payroll tax management, saving time and reducing the risk of errors. The reviewer expressed a desire for better navigation and user-friendliness, as some features can be challenging to understand. Log in to unlock the full review, detailed ratings, and pros & cons Sirnam R. Senior Payroll Specialist Used the software for: 5+ years 5.0 November 6, 2026 AI summary based on a full review Using ADP SmartCompliance allows for efficient handling of payroll taxes, freeing up time and reducing the likelihood of errors. The service includes support for resolving issues with the IRS and state tax agencies, which adds to its value. Log in to unlock the full review, detailed ratings, and pros & cons Michael C. Talent Acquisition Partner Used the software for: I used a free trial 2.5 November 5, 2026 AI summary based on a full review ADP has enabled the business to scale effectively, transitioning from a smaller HRIS to a more comprehensive system that supports hiring in both Canada and the US. Unfortunately, the customer support is often unreliable, which can be a drawback. Log in to unlock the full review, detailed ratings, and pros & cons RE Reviewer Employee Used the software for: Less than 1 year ### "Good Product" 4.0 July 24, 2017 Pros Good Capital Management Process,Neat Design, a lot of features regarding tax issues (agency upload) and great tracking system for checks and payments.his software has saved me a good amount of time and has helped us get to a paperless environment. Zenefits isn't as hands-on as an in-person agent, so it requires whoever is doing HR to be more knowledgeable about the insurance offerings. It also requires employees to become a little more knowledgeable as well, rather than being Spoon fed information every 6 months about "how insurance works. Simplifies payroll tax compliance by keeping up with regulatory changes and compliance rules across the more than 10,000 U.S. federal, state and local jurisdictions. Backed by ADP's team of tax, government relations and compliance specialists, ADP SmartCompliance manages nearly every aspect of tax filing and remittance to help minimize the risks associated with tax management.Helps companies identify and claim all tax credits available to them to help lower a company's effective tax rate and reduce staff time spent searching and determining potential credit eligibility. Cons Bit typical to understand,It's not really a software issue but if the process for resolving tax problems could be followed up sooner and quick. It'd be much better.Garnishments reports can be downloaded in excel instead of pdf.NetTime is terrible. We are switching to a different vendor.Reporting is underwhelming. Canned reports are okay, but would really benefit from the user being able to customize them. Report builder is unusable (I listened to training webinar twice and still couldn't .More guidance or information around what is typical practice for things like vacation, holidays, benefits, 401(k) etc. would be helpful, especially for those of us who manage this relationship but are not based in the USA. Perhaps a primer on the HR legislative environment.Ability to feed to and from another HRIS would be helpful. Our "HQ" HRIS needs to have all employees globally in it and right now we have to manually make changes to two systems whenever something about a US employee changes.More resources for being able to provide candidates we are looking at hiring with information about the benefits and what it could potentially cost them (and us). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Payroll Used the software for: 3-5 years ### "It is okay" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 December 11, 2019 I use this once every couple weeks because we don't usually get too many employees using the wisely cards Pros We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. It works great expect when you run into a problem and need some customer service help (that's the only downfall). Cons We use this section of adp for our wisely cards that we issue out to employees who don't have direct deposit. I think this works okay, but it's not as good as what we used to use which was aline. Also, the customer service isn't that great for this because every time I have a question or there is a problem entering an employee, they take weeks to respond. It works great expect when you run into a problem and need some customer service help (that's the only downfall). Also we requested new cards for all our locations a while back and they still have not been sent out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Payroll Manager Used the software for: 3-5 years ### "SmartCompliance makes it easy for me to track payroll notices" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 25, 2018 Overall, easy system to use and for general taxes, it is simple and not complicated. Pros You can submit tax notices in bulk in Smart Compliance. It is easy to upload and a reference number is given to you so you can reference the notice. You also get a confirmation through email once you submit a notice and will get another email once the notice has been resolved. You can also keep track of your tax filing SUI and SDI numbers which makes it convenient. Cons The time it takes to get a response back is slow and sometimes I need to follow up with them with a call. Depending on the representative, your responses vary as well. I call in multiple times to make sure the answer I'm receiving is the correct one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Payroll Manager Used the software for: 3-5 years ### "A+ Upgrades" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2020 Overall I am a happy customer to have everything I need at my fingertips Pros I love the upgrades ADP made to SmartCompliance. I have access to all the things I need outside of WFN and customer service. Cons With the upgrades I don't have much to say about what I least liked. I love ADPs upgrades they are always helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Karen S. Payroll Manager Used the software for: 3-5 years ### "Great software for payroll taxes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 19, 2019 I like the fact that someone else can do our payroll tax filings and pay our taxes which frees me up for other things. Pros I can process the tax file and they handle paying all the state and federal tax entities our payroll taxes and they file all tax returns as well as creating W2s and mailing them out. Cons I don't see any problems with the ADP software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/226192/ADP-SmartCompliance/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.