--- title: "Office Chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Office Chat Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/226272/Office-Chat/" page_type: "product" language: "en" --- # Office Chat Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Office Chat ## What is Office Chat? Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit. ## What is Office Chat used for? [Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 232 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Pros & cons Simple setup and navigation Instant team collaboration tool Frequent technical disruptions Starting price $25 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Office Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mangoapps.com&name=Office Chat) ## Office Chat Overview Updated August 2026 AI summary Office Chat is an internal communications platform designed for businesses of all sizes, offering real-time chat, group messaging, alerts, and file sharing across desktop and mobile devices. Teams can collaborate securely and efficiently, with features such as chat history, access controls, and notifications. Its cross-platform deployment supports fast communication and coordination for distributed or multi-location teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Office Chat 4.5 (232) VS. [4.7 (24,195)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (232) Ease Of Use 4.6 (22,750) Value For Money 4.5 (186) Value For Money 4.5 (15,308) Customer Service 4.6 (176) Customer Service 4.4 (13,567) ## Office Chat alternatives [4.6 (5,310)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (119)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [HulerHub](https://www.capterra.com/p/230087/Huler-Hub/) [4.9 (89)](https://www.capterra.com/p/230087/Huler-Hub/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230087/Huler-Hub/) Highest Rated [Zulip](https://www.capterra.com/p/197945/Zulip/) [4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) Starting price $6.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197945/Zulip/) [View all alternatives](https://www.capterra.com/p/226272/Office-Chat/alternatives/) ## FAQs about Office Chat Overview ### What problems does Office Chat solve? Office Chat solves slow, fragmented internal communication by replacing phone tag, email clutter, and desk-to-desk interruptions with instant messaging, group chats, file sharing, read receipts, and presence status. Healthcare practices, multi-location offices, managers, schedulers, and remote staff benefit most when handling quick questions, confidential updates, training support, and cross-office coordination. Answer based on 193 reviews Overview ### Which roles and teams benefit most from Office Chat? Office Chat benefits office managers, customer service teams, and business owners who need fast internal communication and quick issue resolution. IT administrators use it to support staff and share updates, while managers, executives, and administrative teams rely on it to coordinate daily operations, announcements, and cross-department collaboration. Answer based on 232 reviews Overview ### What company size and industries is Office Chat built for? Office Chat is built for small businesses, with 81% of reviewers from small companies, and it is used most in hospital and health care at 12%. It targets businesses with 2-100 employees across industries including insurance, real estate, and not-for-profit, primarily for internal communications. Answer based on 232 reviews Features and Usability ### What are the key features of Office Chat? Office Chat includes core team communication features like real-time chat, group chat, private messaging, and alerts/notifications, which reviewers discuss most. Differentiating features include file sharing, transcripts/chat history with read receipts, mobile access for desktop and phone use, plus role-based permissions and SSL security for controlled internal messaging. Answer based on 99 reviews Pricing ### How much does it cost and what fees or limitations are included? Office Chat starts at $25/month flat for the Startup plan with 10 users included; Business is 49/month for 50 users, Enterprise 99/month, and HIPAA/BAA 999/year. A 14-day free trial requires no card, but service suspends without one afterward. Reviewers often call pricing affordable, though some wanted cheaper or free options. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does Office Chat integrate with? Office Chat integrates with 10 third-party tools, including communication and support platforms such as GoTo Meeting, Join.Me, and Zendesk Suite, plus development and operations tools like GitHub, Jira, New Relic, Pingdom, Airbrake, Beanstalk, and Mailchimp. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Office Chat? Office Chat is quick to onboard for most teams, with live online sessions, webinars, and documentation available when needed. Reviewers describe setup and user distribution as fast, with little to no training for everyday staff and nontechnical users. Admins may need more time, as back-end administration can feel cumbersome. Answer based on 15 reviews Getting Started and Support ### What customer support options does Office Chat offer? Office Chat provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. Reviewers say live help can be useful for walking through product issues and finding missed messages, but some also mention slower response times and room for improvement in customer support. Answer based on 6 reviews Message sending ### How well does Office Chat handle sending messages? Office Chat makes internal messaging quick and practical for day-to-day office communication. Small business teams, front desk staff, and distributed coworkers use it for fast questions, group announcements, and read visibility, though some users mention delayed delivery, missed notifications, status sync problems, and occasional desktop or mobile reliability issues. Answer based on 97 reviews ## Pros and Cons Simple setup and navigation 92% positive reviews out of 85 Most reviewers indicate ease of use allows quick adoption, smooth setup, and effortless communication across devices. Frequent technical disruptions 68% negative reviews out of 31 Most users comment bugs and issues cause crashes, freezes, and disconnections, leading to daily interruptions and frustration. Instant team collaboration tool 95% positive reviews out of 60 Most reviewers describe team communication as faster, reducing email clutter and improving response times among coworkers. Efficient in-office messaging platform 100% positive reviews out of 23 Most users report office communication is streamlined, enabling confidential, quick, and convenient messaging across locations. ## Features AI summary Based on 2,312 Internal Communications reviews Capterra reviewers highlight these as the features buyers value most when choosing internal communications software: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Content Management** (**61%**) - **Chat/Messaging** (**61%**) Office Chat supports **Real-Time Notifications** and **Chat/Messaging**, giving teams a direct way to share updates quickly and keep conversations moving in real time. While the system lacks **Content Management**, it does offer **Third-Party Integrations** (**69%**) instead, which can help businesses connect communication workflows with other tools they already use. Together, these features help teams stay informed, respond faster, and keep day-to-day collaboration organized. Real-Time Notifications 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Chat/Messaging 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Real-Time Chat 4.1 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Transcripts/Chat History 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation File Sharing 4.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.7 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Office Chat 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Blogs: Allows users to publish blogs on social site - Chat/Messaging: Communicate using direct chat or messages within the system - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Live Chat: Ability to chat online in real time - Mobile Alerts: Notifications via mobile devices - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation --- Features 4.4 (232) 4.4 Based on 232 reviews ## Pricing Value for money 4.5 (186) [View pricing plan details](https://www.capterra.com/p/226272/Office-Chat/pricing/) Startup $25.00 Flat Rate,Per Month It includes: - 24\*5 Email Support - 25 GB File Storage - 30 Days Chat History - Control Who Can Create Groups - Control Who Can Delete Messages - Delete Messages on Read Option - Etc - Request Delivery Confirmation - Search Messages History - Send Animated Gifs - Send Unlimited Images and Videos - Send Unlimited Messages - Set Read Receipt Option Business $49.00 Flat Rate,Per Month It includes: - All the features of Startup plan. 50 users included Enterprise $99.00 Flat Rate,Per Month It includes: - 100 GB File Storage - 2 Factor Authentication - Active Directory Integration - Advanced User Access and Security Logs - All Features of the Business Plan in Addition to: Unlimited Chat History - End to End Encryption of Messages - ID Address Based Access Control - Remote Session Management - Security Alerts - View and Manage Chat History of All Users HIPAA/BAA $999.00 Flat Rate,Per Year It includes: - All Features of the Enterprise Plan in Addition to: Business Associate Agreement (BAA) - Chat History Limited to 7 Days Value for money 4.5 (186) 4.5 Based on 186 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ Pingdom](https://www.capterra.com/p/131928/Pingdom/)[ Airbrake](https://www.capterra.com/p/160492/Airbrake/)[ Beanstalk](https://www.capterra.com/p/212834/Beanstalk/) ## Support, customer service and training options Customer Service 4.6 (176) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (176) 4.6 Based on 176 reviews ## User reviews Overall rating 4.5 Based on 232 reviews Filter by rating 5(140) 4(75) 3(16) 2(1) 1(0) Mentioned topic Sorted by most recent DK Dan K. Manager Computer Hardware ### "Fantastic tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros The tool is used as an output messenger, which is to use Cons No cons only I recommend it for its functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Felicia R. Business office manager Health, Wellness and Fitness ### "Best chat app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 23, 2023 Pros I love how I can just hop on a shoot message to my coworkers with ease! Great app! Cons I love the app, absolutely no complaints here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BO Baraza O. Manager Computer Hardware ### "Smooth office reporting is made possible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 My work of receiving reports is made easy by off ice chat Pros Very easy to receive reports and sending reports with the office chat Cons I recommend the app is the best of it's kind Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE adil E. Responsable d'achat Wholesale ### "appreciations" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 19, 2023 Pros logiciel de chat facile a utiliser pas de complications , support partage de fichier Cons tres grand marche beaucoup de concurrence Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Waleed A. Digital app manager Information Technology and Services ### "Office chat review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2023 Pros Integration with other MS office applications Cons Performance issues and bugs or error sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Khalil B. Marketer Marketing and Advertising ### "Honest" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 30, 2023 It helps me reduce the amount of email clutter and provide a more efficient way to communicate with team members Pros The tool is available as amobile app and desktop app, making it easy to stay connected and up to date on the go Cons Providing more customization options could help teams tailor the tool to our specific needs.More powerful search functionality some users may find it difficult to find specific messages or files. enhance security features because some teams may requiremore robust security features than what is currently offered by office chat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Ashley C. Prior Authorization Specialist Medical Practice ### "Medical Practice Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2023 Pros Our medical office uses Office Chat daily to communicate with each during throughout the day. We can share files, mark messages as urgent, send read receipts and so much more! Cons A search function would be absolutely wonderful to have. On many occasions we have needed to search a chat and the only way of doing so is by scrolling. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EF Emanuela F. Student Arts and Crafts ### "Perfect software for small businesses " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2023 A useful and easy experience, it allows me to make my marketing actions smart. Pros Every seller should have it, because it allows you to fully manage your business in all its facets. Cons There is nothing that does not convince me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH mostafa H. eng Information Technology and Services ### "Eng" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 15, 2023 Pros easy to use , familiar interface, nice features Cons easy to use so any one can deal with it easily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Radia M. Impact Rater Market Research ### "Office Chat Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2023 Pros I liked how easy it was to use Office Chat. It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite people to it, and start conversing. It also has a lot of features to help make conversations more efficient, like the ability to share files and images, create task lists, and set reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/226272/Office-Chat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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