# Office Chat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Office Chat Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more. Source: https://www.capterra.com/p/226272/Office-Chat --- # Office Chat Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Office Chat ## What is Office Chat? Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit. ## What is Office Chat used for? [Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 232 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Pros & cons Simple setup and navigation Instant team connectivity platform Recurring performance and stability problems Starting price $25 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Office Chat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mangoapps.com&name=Office Chat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Office Chat 4.5 (232) VS. [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (232) Ease Of Use 4.6 (22,655) Value For Money 4.5 (186) Value For Money 4.5 (15,228) Customer Service 4.6 (176) Customer Service 4.4 (13,491) ## Office Chat alternatives [4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (13,567)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,184)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/226272/Office-Chat/alternatives/) ## Pros and Cons Simple setup and navigation 92% positive reviews out of 85 Most users comment ease of use enables quick adoption, smooth setup, and effortless messaging across devices and teams. Recurring performance and stability problems 68% negative reviews out of 31 Some reviewers describe bugs and issues such as crashes, freezes, and disconnections as frequent and disruptive to daily work. Instant team connectivity platform 95% positive reviews out of 60 Most reviewers find team communication is faster, reducing email clutter and supporting collaboration across departments and locations. Efficient multi-location office messaging 100% positive reviews out of 23 Most users report office communication is streamlined, enabling secure, quick exchanges across multiple locations and roles. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-Time Chat 4.1 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Transcripts/Chat History 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation File Sharing 4.0 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Notifications 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Access Controls/Permissions 4.7 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Active Directory Integration 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Integrates with Active Directory Office Chat 16 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allows users to publish blogs on social site Communicate using direct chat or messages within the system Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Ability to chat online in real time Notifications via mobile devices Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Features 4.4 (232) 4.4 Based on 232 reviews ## Pricing Value for money 4.5 (186) [View pricing plan details](https://www.capterra.com/p/226272/Office-Chat/pricing/) Startup $25.00 Flat Rate,Per Month It includes: - 24\*5 Email Support - 25 GB File Storage - 30 Days Chat History - Control Who Can Create Groups - Control Who Can Delete Messages - Delete Messages on Read Option - Etc - Request Delivery Confirmation - Search Messages History - Send Animated Gifs - Send Unlimited Images and Videos - Send Unlimited Messages - Set Read Receipt Option Business $49.00 Flat Rate,Per Month It includes: - All the features of Startup plan. 50 users included Enterprise $99.00 Flat Rate,Per Month It includes: - 100 GB File Storage - 2 Factor Authentication - Active Directory Integration - Advanced User Access and Security Logs - All Features of the Business Plan in Addition to: Unlimited Chat History - End to End Encryption of Messages - ID Address Based Access Control - Remote Session Management - Security Alerts - View and Manage Chat History of All Users HIPAA/BAA $999.00 Flat Rate,Per Year It includes: - All Features of the Enterprise Plan in Addition to: Business Associate Agreement (BAA) - Chat History Limited to 7 Days Value for money 4.5 (186) 4.5 Based on 186 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ Pingdom](https://www.capterra.com/p/131928/Pingdom/)[ Airbrake](https://www.capterra.com/p/160492/Airbrake/) ## Support, customer service and training options Customer Service 4.6 (176) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (176) 4.6 Based on 176 reviews ## User reviews Overall rating 4.5 Based on 232 reviews Filter by rating 5(140) 4(75) 3(16) 2(1) 1(0) Mentioned topic Sorted by most recent DK Dan K. Manager Computer Hardware ### "Fantastic tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros The tool is used as an output messenger, which is to use Cons No cons only I recommend it for its functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Felicia R. Business office manager Health, Wellness and Fitness ### "Best chat app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 23, 2023 Pros I love how I can just hop on a shoot message to my coworkers with ease! Great app! Cons I love the app, absolutely no complaints here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BO Baraza O. Manager Computer Hardware ### "Smooth office reporting is made possible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 My work of receiving reports is made easy by off ice chat Pros Very easy to receive reports and sending reports with the office chat Cons I recommend the app is the best of it's kind Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AE adil e. Responsable d'achat Wholesale ### "appreciations" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 19, 2023 Pros logiciel de chat facile a utiliser pas de complications , support partage de fichier Cons tres grand marche beaucoup de concurrence Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Waleed A. Digital app manager Information Technology and Services ### "Office chat review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2023 Pros Integration with other MS office applications Cons Performance issues and bugs or error sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Khalil B. Marketer Marketing and Advertising ### "Honest" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 30, 2023 It helps me reduce the amount of email clutter and provide a more efficient way to communicate with team members Pros The tool is available as amobile app and desktop app, making it easy to stay connected and up to date on the go Cons Providing more customization options could help teams tailor the tool to our specific needs.More powerful search functionality some users may find it difficult to find specific messages or files. enhance security features because some teams may requiremore robust security features than what is currently offered by office chat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Ashley C. Prior Authorization Specialist Medical Practice ### "Medical Practice Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2023 Pros Our medical office uses Office Chat daily to communicate with each during throughout the day. We can share files, mark messages as urgent, send read receipts and so much more! Cons A search function would be absolutely wonderful to have. On many occasions we have needed to search a chat and the only way of doing so is by scrolling. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EF Emanuela F. Student Arts and Crafts ### "Perfect software for small businesses " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2023 A useful and easy experience, it allows me to make my marketing actions smart. Pros Every seller should have it, because it allows you to fully manage your business in all its facets. Cons There is nothing that does not convince me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH mostafa h. eng Information Technology and Services ### "Eng" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 15, 2023 Pros easy to use , familiar interface, nice features Cons easy to use so any one can deal with it easily Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Radia M. Impact Rater Market Research ### "Office Chat Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2023 Pros I liked how easy it was to use Office Chat. It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite people to it, and start conversing. It also has a lot of features to help make conversations more efficient, like the ability to share files and images, create task lists, and set reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/226272/Office-Chat/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)