# Office Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Office Chat the right Internal Communications solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226272/Office-Chat/reviews --- Office Chat 4.5 (232) [View alternatives](https://www.capterra.com/p/226272/Office-Chat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Office Chat Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews RM Radia M Impact RaterMarket Research, Self-employedUsed the software for: Less than 6 months. “It's very intuitive, and even if you're not familiar with using chat software, you can quickly create a chat room, invite people to it, and start conversing.“ February 14, 2023 KV Kaitlyn V Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months. “Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing in the quick reply box instead of what I was doing originally.“ July 23, 2022 KV Kaitlyn V Partner and sales associateApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months. “I recommend going over what you'll need and comparing it to the feature list. If office chat checks all of the boxes for you then you should check it out!“ July 23, 2022 KD Kira D Foster Marketing AgentMarketing and Advertising, 11 - 50 employeesUsed the software for: I used a free trial. “It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to scroll back up.“ July 4, 2022 EF Emanuela F StudentArts and Crafts, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Every seller should have it, because it allows you to fully manage your business in all its facets.“ March 4, 2023 GF Genevieve F Architectural DesignerArchitecture & Planning, 11 - 50 employeesUsed the software for: 6-12 months. “There are a few kinks, like every item on your clipboard will resend to a chat whenever remote desktop is restarted (it's awkward when you've sent 10 screenshots in the morning, go on lunch break, and then everything gets resent when you come back to your desk).“ October 12, 2020 KD Kira D Foster Marketing AgentMarketing and Advertising, 11 - 50 employeesUsed the software for: I used a free trial. “Its easy to share an array of files in the chat and you can chat with everyone or one on one. If you need it the delivery confirmation is great and very convenient.“ July 4, 2022 GM Gaby M EditorMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “When I was added to a pre-existing chat, I always had a notification for a new message even though there was no new message and I couldn’t get rid of that.“ October 12, 2020 ## Showing most helpful reviews Showing 1-25 of 232 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Siti Saleha A. Sales And Marketing Specialist Telecommunications Used the software for: 6-12 months ### "Internal communication platform" March 28, 2022 4.0 Pros OfficeChat is easy to use because it uses the same corporate email address to log in. You may see a list of your most recent or regularly contacted coworkers and a list of all offline coworkers that are on your contact list. You may also check their status for seeing when they're at their computers or absent from their workstations. You may also use your chat window to transmit pictures, gifs, and other documents. Cons When you start a chat thread, the screen skips to the last post rather than continuing where you left off. It's inconvenient to keep scrolling up, attempting to recall and estimate which message the user read last. It would be preferable if the screen/chat queue would open and display the user's most recent news and maybe indicate or identify between reading and unopened messages. Review Source KV Kaitlyn V. Partner and sales associate Apparel & Fashion Used the software for: 6-12 months ### "Simple chat software " July 23, 2022 4.0 Overall it's a simple chat software that is affordable and reliable for messaging & chatting. There are a lot of awesome things about it and a lot of not so good things about it. I recommend going over what you'll need and comparing it to the feature list. If office chat checks all of the boxes for you then you should check it out! We just had to explore alternatives and upgrade because of the lacking features that were crucial for us and we couldn't go without. Pros Live chat, real time notifications and alerts, mobile alerts and mobile version, access & control permissions (role based too), file sharing. It's convenient that I can mute conversations that aren't as important or urgent. Quick reply is awesome to have. I like that it includes GIFs and emoticons, some office oriented chat software does not. Price is affordable and consistent. Simple to use and reliable as far as messages getting through. The read receipts are nice when I need to check team accountability! Cons Sadly there are several important things we need that aren't in the software, like mentions or tagging with the @ symbol, commenting, event calender or schedule, task lists. It really stinks that there isn't an employee and contact database too. We also really needed a good video conferencing and screen sharing feature. There are some things that are frustrating, for example when I'm catching up on a conversation and someone sends a new message, it sends me back to the bottom of the thread. Also when I'm using another app and a notification pops up for office chat, for some reason it automatically starts typing in the quick reply box instead of what I was doing originally. Alternatives considered [Google Chat](https://www.capterra.com/p/175800/Chat/)[Trillian](https://www.capterra.com/p/190684/Trillian/)[Noodle](https://www.capterra.com/p/67088/Noodle/) Reason for choosing Office Chat Office chat had good pricing that allowed us to add all of our employees and partners without paying extra. We wanted to try it out and see how much this would help our business. Switched from [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) Meta is extremely frustrating when you need customer support/tech support. It's very, very, hard to contact anyone and and when you do they often aren't helpful. It was so frustrating that we dropped the software and office chat was affordable so we tried it. Review Source GM Glenn M. IT Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Decent product unless you use Microsoft Remote Desktop Services" March 23, 2019 3.0 I would strongly recommend this product for situations where users are on separate machines using the actual application. It does have many good features and the performance is acceptable. However, this is not currently a good solution if your users must access the application from a Remote Desktop Services environment. It \*might\* perform better in a different multi-user-single-server environment. In fact, we got the strong impression that they had not dealt with a client even our size before, definitely not on an RDS environment, and they were scrambling to catch up. The we-based option was very unreliable, often failing to reflect current messages and not alerting users to new messages. Pros Ease of setting up users and creating groups; availability of web-based version; option to have server hosted in the cloud; administrative ability to review message activity. Cons Very CPU-heavy, often averaging 15% of the CPU depending on each user's activity (not good with multiple users on an RDS server); web-based version very unreliable even with an unclogged 100Mbps Internet feed; was not designed for Microsoft RDS (to be fair they came out with an RDS-friendly installation about a month after we purchased it); product probably sold from somewhere in Asia (not a problem in itself except for adding an extra day to advanced tech support queries). Review Source Response from MangoApps March 26, 2019 Glenn, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will be sure to pass along your feedback regarding CPU usage and web version stability. Thank you again! KD Kira D. Foster Marketing Agent Marketing and Advertising Used the software for: I used a free trial ### "Easy and effective but has some issues!" July 4, 2022 4.0 Overall I enjoy using the product and benefitted from it. We were able to work together regardless of our location and it was easy to share files. This product can compete well with others of this type. Pros I love the setup which is similar to text messaging vs other chat formats. Its easy to share an array of files in the chat and you can chat with everyone or one on one. If you need it the delivery confirmation is great and very convenient. Overall it's an easy to use product with great features. Cons Unfortunately this product has a few issues that are rather frustrating. There is no option to delete old messages, you can only leave the entire chat and start a new one which requires all other team members to do so as well. It doesn't offer the option to bookmark your place in reading conversations and everything a new message is sent you have to scroll back up. This becomes very time consuming and annoying. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Lack of features and security in previous products Review Source Annette M. Escrow Accounting Assistant Real Estate Used the software for: 6-12 months ### "Very easy and convenient to use. I use it 90% of the time" June 20, 2018 5.0 Pros I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email Cons The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet. Review Source Response from MangoApps December 17, 2018 Annette, thank you for your review! We appreciate having your business. I will be sure to pass along your feedback! Hilary C. loans administrator Banking Used the software for: 1-2 years ### "Office Chat" March 9, 2020 5.0 Its more interesting to use this software for office communication, Saves time, it has better features than emails too. Love it. Pros great in the office communication application allows quick send and receive takes huge files as well reduces the formality in emails for office chats that are social and business ease of use presence of video and audio calls Cons still learning about the application. So far it beats many. Review Source Response from MangoApps March 23, 2020 Hilary, thank you for taking the time to review us! We appreciate your business and are glad to see that Office Chat fits well into your workflow. Thank you again! Bruce K. Director of IT Operations & Global Web Acquisition Used the software for: 6-12 months ### "Very useful, easy to implement tool" March 16, 2018 5.0 it provides quick communication between team members & offices (various teams are using this). Pros Ease of use, & speed to implementation. Very reasonable cost. The only software we found for chat that was inexpensive, easy to set up and use, & had no compatibility issues. Cons it's not as 'trackable' or auditable as email. From a data protection standpoint, & also for legal forensics, it would be nice to have a permanent archive that is easy to access for admins. I don't this that Office Chat offers this. Review Source Response from MangoApps December 21, 2018 Bruce, thank you for taking the time to review OfficeChat! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along, however I suggest you reach out- we'd love to chat about your use cases to help you achieve the level of track-ability and audit access if possible. Martha (MIA) S. Product Developement Assistant Used the software for: 1-2 years ### "Easy to use! " May 3, 2018 5.0 Pros This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working. Cons Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish. Review Source Response from MangoApps December 17, 2018 Thank you for your review and feedback Martha! I'm glad to see that Office Chat is working well for your business and has been an enjoyable communication tool. I have also passed along your feedback regarding chat personalization. Thank you again! Jack P. Digital Marketing Executive Insurance Used the software for: 6-12 months ### "Great little office platform but support wait times are often long" August 29, 2019 4.0 Overall really pleased as it increases job efficiency and improves the virtual office culture. Pros Really good office chat platform that allows file attachments/transfer which is mega handy for our staff. Cons Have waited quite a while for customer support at times. Pop-up notifications would be a good addition too. Review Source Response from MangoApps March 23, 2020 Jack, thank you for taking the time to review us! We appreciate your business and are glad to see that Office Chat fits well into your workflow. We'd like to learn what you mean in regards to 'pop-up notifications' we do offer these today and would like to help you ensure it is setup. Please contact us! We appreciate having you as a customer- thank you again! Jake T. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Terrific Alternative To Group Chats In The Office" September 10, 2019 5.0 Overll, Office Chat is a no-nonsense resource for effortlessly communicating within the office either individually or within a group or multiple groups. Pros One of the best features of Office Chat is its ability to organize and categorize multiple group chats within the program. While Office Chat is great for invidual conversations and threads, it takes the confusion and difficulties that group chats may present out of the equation and simplifies the ability to enter them as well as manage them from a distance. Cons There is little artistic style/aestetic style to Office Chat, with little ability for users to customize this. While it's a relatively small complaint in the grand scheme of things, this lack of visual awareness may confuse new users. Review Source Response from MangoApps March 23, 2020 Jake, thank you for taking the time to review us! We appreciate your business and are glad to see that Office Chat fits well into your workflow. We appreciate having you as a customer- thank you again! SB Stephanie B. Sr. IT & Telecom Admin Marketing and Advertising Used the software for: 1-2 years ### "OfficeChat" September 3, 2018 5.0 They prefer to be paid via credit card & do not really like invoicing. However, our company does not issue company credit cards & had to email back & forth asking if possible to set up for invoicing instead of credit cards. They were very helpful & understood our situation & were willing to make the change for us - even though this is not the norm for them. Pros When we did our research for a new officechat software, we were really impressed with the features that are available & the ease of use for the end users. Setting up the users is very simple & easy. Just needed to give the end users admin rights to install the software. Very easy to create groups & place people within. Reporting is really great & one is able to turn on & off features with a click on a button. The self destruct can be set with a timer which comes in handy when discussing private & confidential information. Cons When opening a ticket, waited for most times 24 hours to hear back from them. However, they do have the option to call in if required, however, since this is a virtual company, they prefer either chat or email Review Source Response from MangoApps December 16, 2018 Thank you for your review Stephanie! We're happy to see that OfficeChat has been a good solution for your business. I hope that future support requests are handled more quickly, we appreciate your patience as you grow with us! Cheers GG Gabby G. Customer Care Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy and fast way to stay connected!" March 22, 2019 5.0 The benefit of using MangoApps is to be connected in this fast pace world. Working in the Service area, we need to be in reach for problem solving in a much faster way than email. It allows us to see who is available so that we work a bit more efficiently. The group chats are great as we can plan and discuss through the App instead of having to have quick meetings throughout the day. Overall, I am happy with the investment and I cannot imagine my daily work without this great tool. Pros MangoApps is great in order to stay connected and within reach at any time, easy to use on your PC/laptop or cell phone. It allows me to check who is available when issues arise in a very fast way and, in turn; I am available for any emergencies or planning. Cons We've only had one occasion were it was not working as expected but we reached out to the Online help and it was solved quickly and they were very polite. Other than this, I have no complaints on it. Review Source Response from MangoApps March 26, 2019 Gabby, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. Thank you again! JL Jacquelyn L. Physician/Owner Hospital & Health Care Used the software for: 6-12 months ### "Office Chat for Small Medical- Physician Business" April 3, 2019 5.0 Exceptional. As I described above, this program has been extremely useful for me and my staff. Pros Versatility! I can use on my smart phone, computer at home and computer at work... I can message my office staff directly without picking up the phone. Chat back and forth to maximize workflow - HIPAA compliant so don’t have to worry about safety of patient information. Group or single text is so easy. Able to snap photos and send documents! This is the best chat service I can think of. COMPLETELY impressed! And on top of all that is is SO AFFORDABLE. All my employees love it! Great job office chat! Cons I can’t think of anything I really “dislike.” I would suggest ability to invite people by using phone number/text message instead of requirement of email address. Ability to integrate a patient reminder service by text message would be cool too. Review Source Response from MangoApps April 4, 2019 Jacquelyn, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will pass along your feedback. Thank you again! DLN Diana L N. Director of Administration Wholesale Used the software for: 1-2 years ### "Office Chat review" April 9, 2019 5.0 Interactions are improved because responses can be quicker Pros The ease in contacting fellow worker(s) without email and getting a quick answer. Also so easy to give telephone messages instead of those little pieces of paper. The group chats instead of calling an actual meeting because a question came up, gathering lunch orders. Also the private chat is great for all the same reasons. Let's not forget the occasional joke. Really like it. Cons The only complaint I've heard from everyone here is when you are typing and an Office Chat pops up what you are typing gets typed on the Office Chat response and not the document intended. Annoying. Review Source Response from MangoApps April 25, 2019 Diana, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. Thank you again! CB Chris B. Executive Officer Used the software for: 6-12 months ### "We use office chat heavily throughout the day to communicate with our small team." March 21, 2018 4.0 Pros The software provides a very user friendly office chat that has a simple interface making the learning curve easy for anyone who has ever used an instant messenger. It is not overburdened with a lot of additional functionality. It sticks to the basics and doesn't become distracting. It also allows for visible customizable away messages/indicators in the chat window so that everyone can see specifically what is going on with each team member at a glance. Finally, the live chat support is incredible. chatting with a real person who can walk you through any use of the product and takes your live feedback is outstanding, especially for the cost. Cons Messages sometimes appear out of order. The away messages/status indicators sometimes will not be updated across all users instantly. After being set statuses sometimes revert back to the previous status without reason. It lacks the ability to save more than 5 recent custom statuses. Review Source Response from MangoApps December 20, 2018 Chris, thank you for your review of Office Chat! We truly appreciate your feedback and are glad to have you as a customer. Cheers! JR Jocelyn R. Librarian Education Management Used the software for: 2+ years ### "Office Chat " January 14, 2023 5.0 Excellent Pros communicate messages to the team in a secure manner from abroad. Emojis are fantastic, and I love the document attachment! I also appreciate the ability to designate communication as necessary. It has also been beneficial to be able to set up accounts for each group we work with. Cons I can't erase older and unnecessary messages but it's manageable. Review Source LL Lisa L. Operations Coordinator Retail Used the software for: 2+ years ### "Great communication option for busy businesses." April 9, 2019 5.0 Pros We are able to talk to our other location without having to pick up the phone every time. We can send a message and they can respond when they are not busy. You can set up many users and we find it very useful. We use it everyday and a lot. It is so easy to set up and use. Cons Not being able to use it when the internet is down! LOL Review Source Response from MangoApps April 25, 2019 Lisa, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. Thank you again! BC Brian C. Sales Manager Wireless Used the software for: 2+ years ### "Overall Quality Messenger" April 10, 2019 4.0 Pros I like the ease of use and customization of office chat. The ability to create groups is something I use daily. Cons I often times do not get notifications while on mobile. They are also delayed in most cases. The ability to customize the notifications sound to something with more audio would improve Office Chat Review Source Response from MangoApps April 25, 2019 Brian, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. Thank you again! KL Kelly L. Budget Analyst Accounting Used the software for: 6-12 months ### "A popular group chat software" August 23, 2019 4.0 A good replacement for Skype, if you are tired of Skype, you may try this one Pros Office Chat can do Voice, Video & Screen Sharing, which is super convenient. It's so easy to set up, our company used to use Skype, but now we prefer Skype. Cons Basically, I love every function of Office Chat. I just hope it could provide more Moji choice, we love to use Moji to chat. Review Source Response from MangoApps March 23, 2020 Kelly, thank you for taking the time to review us! We appreciate your business and are glad to see that Office Chat fits well into your workflow. We appreciate having you as a customer- thank you again! JC Jennifer C. CSR Insurance Used the software for: 1-2 years ### "Easy to use" March 16, 2018 5.0 Pros Able to message co workers in our other offices. They now have the emojis and gif functionality which is awesome when you want to have fun messages with your co workers. Also love read receipt function when you need to know if others have read the important messages. Cons If you are busy working and a message box pops up, you will start typing in the box instead of where you were working. Very annoying. Review Source Response from MangoApps December 21, 2018 Jennifer, thank you for taking the time to review OfficeChat! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along. Cheers! RS Richard S. Owner Accounting Used the software for: 2+ years ### " Excellent way for our girls to stay in touch " March 29, 2019 5.0 So easy to use. Pros So easy to use and pops up when we need it to. The The emoji’s and pictures make the conversations fun Cons It seems like it may be a little memory hungry. Review Source Response from MangoApps April 4, 2019 Richard, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will pass along your feedback regarding CPU usage. Thank you again! DK Dan K. Manager Computer Hardware Used the software for: 1-2 years ### "Fantastic tool" November 28, 2023 5.0 Pros The tool is used as an output messenger, which is to use Cons No cons only I recommend it for its functionality Review Source TY Tonya Y. Human Resources Automotive Used the software for: 1-2 years ### "Love it " March 29, 2019 5.0 Enhances communication and helps with quicker responses and facilitate trainging Pros Easy and enhances internal admin communication and facilitates training. Cons Would like option to have email notification as an option. We could utilize across company better, but still great. Review Source Response from MangoApps April 25, 2019 Tonya, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I'll pass your feedback along regarding notifications. Thank you again! RM R M. Staff Development Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Business Use" March 22, 2019 5.0 Pros The ease of distribution to our employees and overall use. Cons The appearance of the program looks outdated. We also do not like that you cannot convert the profile picture back to the standard default icon. Review Source Response from MangoApps March 26, 2019 R, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will be sure to pass along the feedback regarding updating the look as well as profile photo setting. Thank you again! JP Jacqueline P. Medical Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "It's fantastic as long as people turn it on..." September 25, 2018 5.0 We have been able to solve the issue of transferring documents from offsite personnel to in-house personnel instantly rather than through email, which is not always instant. Pros I like the fact that users can post their own unique photo or ID to personalize the screen Cons My biggest complaint is that if someone gets to work and forgets to open their app on their desktop, sending them a message is pointless. Also, I would like the phone app to allow me to sign in with my fingerprint and not have to remember my password, which I am not very good at doing. Review Source Similar Products Featured