--- title: "Operations Hub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Operations Hub Software - reviews, pricing plans, popular comparisons to other Data Management products and more." source_url: "https://www.capterra.com/p/226298/PieSync/" page_type: "product" language: "en" --- # Operations Hub Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Operations Hub ## What is Operations Hub? Operations Hub allows you to connect HubSpot CRM with the rest of your business apps. It works two-ways and in real-time with contacts, leads, and company data. You'll have a truly connected CRM with dependable and up-to-date data. Unlike traditional out-of-the-box integrations, it offers custom solutions to connect, clean, and automate customer data. The result is an efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience. ## What is Operations Hub used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Data Management](https://www.capterra.com/data-management-software/)[Data Entry](https://www.capterra.com/data-entry-software/) Top alternative Featured Overall rating Based on 264 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Operations Hub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hubspot.com&name=Operations Hub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Operations Hub 4.8 (264) VS. [4.7 (207)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (257) Ease Of Use 4.6 (207) Value For Money 4.4 (228) Value For Money 4.7 (187) Customer Service 4.7 (220) Customer Service 4.5 (175) ## Operations Hub alternatives [4.5 (148)](https://www.capterra.com/p/227463/Zoho-Forms/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/252453/Process-Runner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (331)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/226298/PieSync/alternatives/) ## FAQs about Operations Hub Overview ### What problems does Operations Hub solve? Operations Hub solves disconnected contact databases, duplicate records, manual imports/exports, and one-way integrations that leave CRMs, email platforms, phones, and finance tools out of sync. Sales, marketing, RevOps, and customer support teams use it to automate two-way syncing, control field mappings and tags, and maintain real-time visibility across systems. Answer based on 236 reviews Overview ### Which roles and teams benefit most from Operations Hub? Operations Hub is most used by executives, business owners, and operations leaders who need to unify systems, automate repetitive processes, and improve data quality across teams. Marketing teams use it to sync customer data and streamline handoffs, while consultants and real estate professionals benefit from standardized workflows, faster follow-up, and cleaner reporting. Answer based on 233 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Operations Hub built for? Operations Hub is for ops teams using HubSpot with other business applications, primarily at small businesses, which make up 90% of reviewers. It also serves midsize companies at 7% and enterprises at 2%, with strongest use in Marketing and Advertising at 12%, plus Information Technology and Services and Real Estate at 10% each. Answer based on 264 reviews Features and Usability ### What are the key features of Operations Hub? Operations Hub includes two-way contact sync, data synchronization, and contact management as its most-used core features. Reviewers also focus on configurable workflow automation, custom field mapping, sync filters and direction controls, plus third-party integrations with CRM, email marketing, and accounting systems for real-time updates across apps. Answer based on 197 reviews Pricing ### How much does it cost and what fees or limitations are included? Operations Hub starts at $50/month for Starter, with Professional at 800/month and Enterprise at 2,000/month, billed annually at 24,000/year. A free version and free trial are available. Reviewers call it good value and easy to start, but some say higher tiers feel pricey and pricing can be unclear. Answer based on 55 reviews Integrations ### Which third-party tools and platforms does Operations Hub integrate with? Operations Hub integrates with Zapier, Kixie PowerCall, and SubscriptionFlow, and supports over 20 integrations overall. Official catalog connections also include ActiveCampaign, Aircall, Airtable, Mailchimp, Microsoft 365, and Microsoft Outlook, covering automation, calling, data management, email marketing, and workplace productivity tools. Answer based on 74 reviews Getting Started and Support ### What training and onboarding options does Operations Hub offer? Operations Hub provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer written and visual reference materials for self-paced review of setup steps and product features. Answer based on 5 reviews Getting Started and Support ### What customer support options does Operations Hub offer, and how do users rate the experience? Operations Hub offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during setup and issue resolution, though some report occasional delays, overnight replies, and harder access for urgent questions depending on timing. Answer based on 59 reviews Contact management ### How well does Operations Hub handle contact management? Operations Hub keeps contact data aligned across connected apps with reliable two-way syncing and simple setup. Marketing teams, sales teams, and small businesses value less manual entry, fewer import errors, and faster updates to CRMs, email tools, and Google Contacts, though some users mention occasional sync delays, duplicate issues, and pricing concerns. Answer based on 44 reviews ## Features AI summary Based on 1,845 Data Management reviews Capterra data shows that buyers of data management software rank the following features as their top priorities: - **Data Security** (**64%** of reviewers rated this feature as critical) - **Data Synchronization** (**52%**) - **Data Import/Export** (**46%**) Operations Hub supports all three features that reviewers rate most highly: **Data Security**, **Data Synchronization**, and **Data Import/Export**. Together, these capabilities help businesses protect sensitive information, keep records consistent across systems, and move data in and out of the platform with less manual work, allowing teams to maintain cleaner data and make more reliable decisions. Data Security 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Data Import/Export 4.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Import and export data to and from software applications Access Controls/Permissions 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Capture and Transfer 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Reporting/Analytics 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customer Database 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Operations Hub 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Import/Export: Import and export data to and from software applications - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Data Retrieval: Search and find data in a structured format - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Database Support: Supports common databases such as MySQL and Oracle - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Multiple Data Sources: Allows users to manage data from a number of sources - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Contacts: Share contacts with other applications like Gmail and CRM - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (216) 4.5 Based on 216 reviews ## Pricing Value for money 4.4 (228) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/226298/PieSync/pricing/) Starter $50.00 Flat Rate,Per Month It includes: - Custom Field Mappings - Custom Properties - Email and in-App Chat Support - List Segmentation - Multiple Currencies - Reporting Dashboard Professional $800.00 Flat Rate,Per Month It includes: - Calculated Properties - Custom Field Mappings - Custom Properties - Data Quality Automation - Deal and Company Scoring - Duplicate Management - Email and in-App Chat Support - List Segmentation - Multiple Currencies - Programmable Automation - Reporting Dashboard - Webhooks Enterprise $2,000 Flat Rate,Per Month It includes: - Advanced Data Calculations - Advanced Permissions - Calculated Properties - Custom Field Mappings - Custom Objects - Custom Properties - Data Quality Automation - Datasets - Deal and Company Scoring - Duplicate Management - Email and in-App Chat Support - List Segmentation - Multiple Currencies - Programmable Automation - Reporting Dashboard - Snowflake Data Share - Webhooks Value for money 4.4 (228) 4.4 Based on 228 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (220) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (220) 4.7 Based on 220 reviews ## User reviews Overall rating 4.8 Based on 264 reviews Filter by rating 5(206) 4(53) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent MW Mike W. Owner Food & Beverages ### "Good tool for teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 25, 2025 Pros Op hub was very useful in connecting everyone. Cons The set up was a pain but overall still good product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AJ Aditya J. Pharmacist Hospital & Health Care ### "My review on Operations hub " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 1, 2024 Pros It is one of the best software around there for data entry Cons In my opinion it is a little bit costly. The professional package is around 890 dollars which is really costly for someone who doesn't have that much funds Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Andrea C. HR Director Marketing and Advertising ### "A bit too complicated for average user" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 9, 2023 Pros It has all the bells and whistles you could possibly needz Cons It is just too much. I tried to implement an ATS function within it and it was nearly impossible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Raymond H. Gestion des clients Broadcast Media ### "Plateforme de synchronisation très efficace " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 26, 2023 Pros Operations Hub est un logiciel que j'apprécie bien compte tenu de sa facilité d'utilisation. Il me permet de synchroniser des contacts. C'est un excellent outil car c'est une plateforme intuitive et simple. Cons Non disponibilité de certaines fonctionnalités couplé de son coût très élevé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bethany P. Accountant Accounting ### "I didn't really like this software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 August 6, 2023 Pros I thought that I would like that it has a free option Cons I dislike that the free option did not have many options. I am a small business and I am not ready for all the other features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tushar S. strategic partnership & Alliances Health, Wellness and Fitness ### "Best leads management platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2023 great Pros this software makes life more hassle-free by managing the operations work more accurately Cons it can include more filters which will make it more easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Pablo D. Quality Manager Logistics and Supply Chain ### "Quality tracking Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 17, 2023 The Platform has helped us to maximize our efficiency, reduce operational costs and improve customer service involving all the differents teams and giving them full visibility of every single status logged into the platform Pros A good centralized platform for managing our day-to-day business operations, in addition, is pretty straightforward forwards automating processes and managing customer relationships between different stakeholders involved Cons The notification system is not accurate in all cases and information provided by the platform sometimes looks confusing( as the number of options sometimes look overwhelming for the different teams involved in different ad hoc tasks) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rongen R. Digital Manager Information Services ### "Operations Hub works best for mid-large businesses." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2023 Hubspot is a great CRM software. I could say it's almost there but it isn't perfect. Pros The support is great. The platform is intuitive and has a simple UX/UI design. Data management and contact management feature in the CRM is top-notch in the industry. Cons It's quite expensive for statups, there are add-on fees for additional features, but it can be helpful as the company grows from mid-to-large business capacity. There are still a lot of features that aren't available that many users are requesting. Hopefully, their developers will release an upgrade soon. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/) We're looking for a CRM that has everything under one roof to minimise using multiple softwares. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Daniel C. IT Helpdesk Computer Software ### "Very complete" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 26, 2022 Pros the amount of available integrations options Cons Integration with Ringover seems to fail sometimes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Ceo Computer Software ### "Gets Hubspot working!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 2, 2022 Pros Hubspot data can get messy, and ops hub helps you fix that. It’s powerful, and reliable. Cons A key challenge in Hubspot operations is regarding field permissions, not only at contact/company levels, but also at the SKU / Deal levels. This is what the company needs to invest on to go head to head against Salesforce. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/226298/PieSync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Cognito Forms vs Operations Hub](https://www.capterra.com/compare/138990-226298/Cognito-Forms-vs-PieSync)[Zoho Forms vs Operations Hub](https://www.capterra.com/compare/226298-227463/PieSync-vs-Zoho-Forms)[Microsoft Power Automate vs Operations Hub](https://www.capterra.com/compare/226298-227210/PieSync-vs-Microsoft-Power-Automate) [UiPath vs Operations Hub](https://www.capterra.com/compare/135186-226298/UiPath-Robotic-Process-Automation-vs-PieSync)[Hevo vs Operations Hub](https://www.capterra.com/compare/176435-226298/Hevo-vs-PieSync)