# Page 3 | Operations Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Operations Hub the right Data Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226298/PieSync/reviews --- Operations Hub 4.8 (264) [View alternatives](https://www.capterra.com/p/226298/PieSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Operations Hub ## Showing most helpful reviews Showing 51-75 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Partner Success Manager Used the software for: 6-12 months ### "amazing 2 way sync of your contacts" March 9, 2018 5.0 Pros i use this to sync activity from our crm to our email automation. they support a ton of different integrations. This is better than zapier or other 3rd party integration tools because the sync is bidirectional Cons PRICING - since they charge you per user synced it's really easy to start spiraling in license costs. for some reason, the assumption is that you have a lot of contacts to sync you are an enterprise customer? what, a small business owner can't have 30,000 contacts? i understand that this is an attempt to price by value, but it doesn't understand the use case. Review Source Response from HubSpot March 19, 2018 Hi there, Thank you for this great review. Great to hear we have been able to help you out. If you have any questions about our pricing, don't hesitate to reach out to our support team. They would be happy to help you out. Thanks, Ewout VR Verified Reviewer CEO Marketing and Advertising Used the software for: 1-2 years ### "Mature product, excellent way to sync your SaaS subscriptions" October 17, 2021 4.0 We use Operations Hub to connect our HubSpot CRM with Quickbooks Online to help automate the sales process and save us time. The two-way data sync feature is best-in-class! Most Operations Hub competitors are one-way push (or) pull only, and require two connections be setup to sync datasets. This is hands-down easier to setup. Pros As Operations Hub is a division of HubSpot, if you use HubSpot's CRM the integration is seamless. The free tier is generous, and Starter plan is competitive with competitors. The two-way sync feature is industry-leading, and this product has matured over the years into a solid tool. Cons Quickbooks integration can be improved. As it's one of the most trusted invoicing/accounting services available, we were a little disappointed that Quickbooks wasn't a priority integration at time of writing. This may change in the future though. Review Source VR Verified Reviewer Ceo Computer Software Used the software for: 2+ years ### "Gets Hubspot working!" November 2, 2022 5.0 Pros Hubspot data can get messy, and ops hub helps you fix that. It’s powerful, and reliable. Cons A key challenge in Hubspot operations is regarding field permissions, not only at contact/company levels, but also at the SKU / Deal levels. This is what the company needs to invest on to go head to head against Salesforce. Review Source EM Emily M. Chief Operations Officer Used the software for: Less than 6 months ### "PieSync is a great company with a great product, but " January 8, 2018 4.0 Pros We are using PieSync to connect Hubspot and Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the Hubspot CRM to update when contacts change in Prosperworks. We are still tweaking the integration, but it is working. Without PieSync, we would have not been able to work with Hubspot or track marketing attribution without switching CRMs. - Excellent customer support (they will do an intro call with you, and offer you additional assistance in setting up your integrations) - Simple, straightforward UI - No down time (none of our integrations have broken/gone offline). Honestly, seems like a really quality product all around Cons \- Unlike Zapier, PieSync has a relatively small number of apps they sync with. Would love to use it for more functions, but we do not use the other software they support. - The integration we mainly use (syncing Hubspot to Prosperworks) is a bit limited. For example, you can only sync CONTACT data and not OPPORTUNITIES or LEADS. We have had to find ways to work around this, which we did not expect going in. Review Source Response from HubSpot March 30, 2018 Hi Emily, Thank you for this extensive feedback, really appreciate it. The SaaS market is indeed full of apps that we would like to integrate so we're launching one new app every week. If you're using any apps that are not listed, just send us an email. Regarding syncing opportunities and leads, this feature is something we are working on so you don't have to setup any workarounds any longer. Keep you posted on this big improvement. Thanks, Ewout Justin D. Managing Director Internet Used the software for: 1-2 years ### "Piesync makes synching easy" June 22, 2016 5.0 I've been using Capsule CRM for many years and also Google Apps. I was frustrated in trying to keep my contacts in sync between the two - and wanted to be able to update either, and have them both in synch. Piesync makes it easy - and what I also liked was that their support was prompt and helpful. Pros Simple, it works, and support is great Cons Adding some other software eg Campaign Monitor into the mix can add to the cost Review Source Response from HubSpot June 22, 2016 Hi Justin, Thank you for your review. We recently changed our pricing model (we eliminated the "Premium" connections), so in case you would like to connect Campaign Monitor and other tools, please reach out to customer support (support@piesync.com) and we can upgrade you to the new pricing model. CH Clive H. CEO Marketing and Advertising Used the software for: 2+ years ### "Excellent product and the best for syncing data between cloud platforms." September 22, 2017 5.0 Massive time saving and consistent data across multiple platforms.Because it works so well I forget about it, when it can make my life so much easier. I have had to add a task in my diary to remind me to login and see what else I can use it for. Pros It does exactly what it says and just works quietly in the background without needing me to intervene. Review Source Response from HubSpot March 30, 2018 Hi Clive, Thank you for this excellent review. Let u know if there is anything we can improve for you. Maybe a reminder email ;) Thanks again, Ewout DW Dan W. Sales & Marketing Director Accounting Used the software for: Less than 6 months ### "It "just works"." March 5, 2020 5.0 Top marks for filling this gap and, to be honest, enabling the different specialised CRMs to be worth considering: if we couldn't sync our top sales CRM choice with our top client support CRM choice, would we have chosen them after all? Quite possibly not. Nimble and Capsule can, in fact, thank PieSync for clinching the deal. Pros No single CRM seems to be effective for the different ends of the business that need one, and the cost of platforms that have multiple kinds of front end so they can claim to do it all is prohibitive. So synchronising the underlying contacts between multiple specialised platforms is an important requirement. Manually implementing and maintaining APIs between multiple platforms ourselves is a complete no-no, so this is perfect to keep our multiple CRMs (plus Google Contacts, so I know who's calling by caller ID alone) properly synchronised. Cons It was too easy for me to accidentally add features that my plan didn't allow - synchronising custom fields for example - which turned off syncing when the trial period expired. However, customer service fixed that same day and I haven't had to touch it since! Review Source MG Mauro G. Business Partnerships Associate Non-Profit Organization Management Used the software for: 6-12 months ### "An easy, and intuitive process that made me a much happier person compared to the last software used" January 8, 2018 5.0 Constant two-way syncing was essential and helps a great amount! Pros Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us. Review Source Response from HubSpot March 19, 2018 Hi Mauro, Thank you for this 10/10 review. I only read good things here :) Let me know if there's anything we need to improve or can do better. Thanks, Ewout Steve N. Used the software for: 6-12 months ### "Set it and forget it, but needs more functionality" June 21, 2016 4.0 PieSync does exactly what it promises, and is a rock steady service. I was a bit put off by the poor value for the price a few months ago for the Insightly Google Contacts connection. However they listened to their customers and restructured the pricing. In summer 2016 there's a release that should have the full functionality I'm looking for. I'm hoping that it delivers, and based upon the current product I don't see why not Pros Reliable service. Does what it promises Cons It doesn't promise too many features for the Insightly Google Contacts connection - at the moment. Review Source Response from HubSpot June 22, 2016 Hi Steve, Thank your for your review. As you said - this summer we will release the feature you are waiting for (syncing custom fields), meaning all your Insightly contact fields will be synced bidirectionally with Google Contacts. We'll keep you posted once the feature is released. Amanda L. Associate Director of Digital Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Intuitive & easy setup!" February 1, 2019 5.0 Overall the experience with PieSync has been great. From competitive pricing to customer support and ease of use we've been very happy. Pros We just switched to a new CRM and PieSync is the only automation tool out there that would "speak to" both our new CRM and our email marketing platform. The transition was easy, the setup was intuitive and so far it's been syncing contacts amazingly day in & day out freeing up our team to do more important stuff! Cons So far there is not much I don't like about PieSync. Some of the "rules" are not available but the team has been very open to exploring some of our ideas. However, as it is right now the rules setup fit our needs just fine. Review Source JC Josh C. Director of Operations Real Estate Used the software for: Less than 6 months ### "Syncing Done Right" August 29, 2019 5.0 Pros First and foremost, it's SUPER simple to set up syncs. Whereas our previous syncing solution took a couple of hours to get up and running, PieSync took about 5 minutes. What's more, we were able to customize the sync to our liking, cutting out several extra steps that we had to complete in our previous system. This saved our team about 30 minutes per person per day. It's amazing! Cons My only gripe is that I get logged out of the system relatively regularly. For someone who LOVES watching the real time report of syncs, this can get a little annoying (but just a little). Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) One of our Zapier automations just stopped working one day. We were told by Zapier that the issue was on our CRM side, while our CRM said it was on Zapier's side. We switched to PieSync and we haven't had a single problem since. Review Source JJ Jason J. Marketing and Advertising Used the software for: 1-2 years ### "Better than a slice of Apple Pie :-)" November 3, 2018 5.0 Pros Piesync is a massive time saver allowing you to synchronize multiple data sets. I do a lot of business consulting and there are several different CRM's I like and recommend depending on use case. PieSync allows me to easily move data from one service to another. It's also very useful for integrating missing features from one program. For example, lets say you are using CRM XYZ but it doesn't offer the mailing list features you want, piesync will synchronize in both directions with over 25 email marketing services. Basically, using PieSync allows you to build out an automated/customized software stack that would be extremely difficult to replicate with automated data synchronization. Cons Only real con is they may be missing a a few popular apps but they have a huge list of integrations and are adding new apps all the time and they take customer request seriously. Review Source Alan H. CEO & Business Strategist Used the software for: 6-12 months ### "Great tool to sync contacts between CRM and Google" July 10, 2018 5.0 Pros Simple user interface and ease to use from day 1. A lot of possible integrations also. Great rule system for sync. Cons Nothing really, maybe price is a little high compared to other solutions out there and it could be a problem for large companies. Review Source Thomas O. Consultant Used the software for: Less than 6 months ### "PieSync blew me away" January 11, 2018 5.0 As an example, this software enabled me to join my iPhone Contacts with my CRM so that all of my iPhone contacts were backed up and then, by using tags in my CRM, I am able to select which contacts remain in my iPhone Contacts list. Pros The ability to connect two databases and keep them both in sync with 2-way synchronization is the holy grail for database management. It enables you to not only have a back-up but also a "master database" which is so important for compliance with data protection legislation. Review Source Response from HubSpot March 19, 2018 Hi Thomas, Thank you for this awesome review. This also blew me away. Stay tuned for some mayor improvements in the next coming months. Thanks, Ewout Linda V. Democultural Research Manager Investment Management Used the software for: Less than 6 months ### "Very helpful neat product" January 17, 2019 5.0 Very easy and lite product and super helpful if you want to share contacts from cloud systems especially within an Office environment. No headache application, so far haven't seen any glitch and are happy to now have all contacts in personal contacts and Skype for Business (for which is no other easy solution like this). Quite happy, but pricing will make it rather expensive for larger organisations. Pros Ease of use Amount of connections that can be made Cons Pricing is unclear when you check first time. Was surprised by being upgraded twice in 2 weeks since it's nit 100% clear that not per contact sync drives pricing but contact per connection per sync. Review Source Andrew K. Director Marketing and Advertising Used the software for: 1-2 years ### "Easy to use and well priced" July 19, 2019 5.0 It was perfect for us to do specific regular tasks. Pros Getting set up takes about 5 minutes and the paid version are quite inexpensive. Cons Some software packages that other middleware providers work with are not available. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Reason for choosing Operations Hub Price Review Source Erin H. Director of Customer Experience Information Technology and Services Used the software for: Less than 6 months ### "PieSync to Connect Hubspot to MailChimp with Ease" February 28, 2020 5.0 I'm loving PieSync and its ease of use for setting up. The logic is uncomplicated and easy to understand. Pros Once I realized that this was the missing link to really push my Mailchimp and Hubspot informaition back and forth, I was really able to customize and automate the data to help sales, marketing and billing support to understand the traffic coming in and out of our email automations. Cons I didn't know this was the link between Hubspot and Mailchimp. I knew something was "broken" within Mailchimp which was why stuff in Hubspot not make sense. Review Source VR Verified Reviewer Doctoral Faculty Advisor Higher Education Used the software for: 6-12 months ### "Need a Bigger Slice of PieSync" February 12, 2019 4.0 Given the limitation of PieSync (which shouldn't be a problem for most users), it's difficult for me to test and really use the software. Your mileage may vary, but if you're a user with a lot of contacts, beware! Pros PieSync appears to be a very capable contacts syncing service, with various ways to import your contacts across different devices, software and cloud services. Cons PieSync isn't working for me since I work at a large organization that means I have over 4000 contacts I was hoping to keep in sync. That exceeds the SAAS utility's current maximum capacity. Review Source Rainer T. Sales / Business Development Manager, Digital Change Expert Computer Software Used the software for: 6-12 months ### "We use PieSync for integrating SocialCRM (Nimble) with Social Media Platforms via Google Contacts" June 28, 2016 5.0 Piesync is being successfully used as central syncing tool in our Sales 2.0 toolstack. It can automatically sync contacts from XING, LinkedIn, Twitter and FaceBook to our Social CRM (NimbleCRM). This helps to reduce manual work for maintaining the contact data base to a minimum by automization. You are welcome to contact me. I stronly recommend to consider PieSync. Pros \+ solid integration with NimbleCRM and Google + personal and freindly customer support + other integrations also available + possibility to influence the development roadmap + using tags + reasonable price and pricing models Cons \- mapping more custom fields Review Source DB Darko B. owner Sporting Goods Used the software for: 6-12 months ### "easy setup, syncing happens like magic" January 9, 2018 5.0 contacts, CRM and mailing app are syncing automatically. Don´t have to move a finger. It saves me at least 1 hour a week. Pros What I like most about this software is the ease of use (connecting two apps), lay back and let piesync make the syncing job magically. Cons What I like least about this software is the fact that still some app connectors are missing and from my perspective took a long time to become productive, BUT it´s only my view and doesn´t represent necessarily an objective point of view. Good thing is, that the pipeline is fully packed with apps to come in the future. Review Source Response from HubSpot March 19, 2018 Hi Darko, Thank you for your review. Happy to hear that we have been able to help you with a little bit of sync magic :) Let us know what apps you'd like to integrate with and we are happy to add them our roadmap. Thanks, Ewout DK David K. Owner Warehousing Used the software for: 6-12 months ### "Super time saver" November 5, 2018 5.0 Pros The ease of use with intuitive rules that actually work, the outstanding customer service with the guided use of the product, and a team that cares about its users. Cons So far I have not found any cons. As a basic user, the app is easy enough to use. And because of that, I may not have found any cons yet. Review Source Len N. Owner Real Estate Used the software for: Less than 6 months ### "Great Product" August 27, 2019 5.0 Pros Keeps my phone in sync with my crm. My database is my business and not having to double enter EVERYTHING saves a lot of headaches Cons None so far. If there was anything it would be that It would be nice to setup some if this then that type rules. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Zapier was one way only Review Source Glen T. I Help Organizations Create Sales Funnels to Increase Leads, Sales and Improve Client Retention Business Supplies and Equipment Used the software for: Less than 6 months ### "Real time integration" September 7, 2018 5.0 Setup was very easy. the recent upgrades to the leads integration functionality has added a lot of power to the amount of data (number of fields) that can be synced. Pros I love the speed of the integration between Active Campaign and our CRM. Also the support by the PieSync team has been amazing for me. Cons Not all the applications I use have a connector. I know PieSync is adding new applications all the time. I've submitted my request and will see where it fits in the priority queue. Review Source JL Jacob L. Affiliate Broker Real Estate Used the software for: 6-12 months ### "Must-have App for your Cloud Tech Stack" March 4, 2019 5.0 I have totally eliminated Double Data Entry and my CRM and smartphone are always up-to-date. Pros I used to use Zapier to automate my contact transfers, but now I use Piesync and it is much better now. It would take 10-20 Zaps to replace one Piesync Connection. Customer support is sublime in a word, via email and phone. I force all my clients to set up Piesync as soon as possible Cons No complaints yet! Whenever there is a lack of functionality, it is usually the fault of the the app that is being connected. Review Source Muhammad S. Used the software for: 1-2 years ### "Awesome Expereience" June 21, 2016 5.0 It takes care of syncing contacts from Nimble to Google to iphone automagically virtually every time. I have an amazing experience and will highly recommend to anyone who like to be their contact in sync and awesome experience. Pros 2-way Sync between Nimble to google contacts. Cons I do not have anything specific to add here. Review Source Response from HubSpot June 22, 2016 Hi Muhammad, It makes us smile to see such a positive review. Thank you! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.