# Page 7 | Operations Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Operations Hub the right Data Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226298/PieSync/reviews

---

Operations Hub

4.8 (264)

[View alternatives](https://www.capterra.com/p/226298/PieSync/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 7 - Reviews of Operations Hub

## Showing most helpful reviews

Showing 151-175 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jeremy C.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I wish I pulled the trigger sooner"

January 8, 2020

5.0

Using it between ActiveCampaign and Google Contacts. I was shy to pull the trigger thinking I can just manually update things once a month to save money. Boy was I wrong, this was a game changer, and saves me a lot of time.

Pros

Made my life easier in a sense that I have more time to do other things versus trying to sync my systems together on a monthly basis.

Cons

Lack of duplication, so setting it up for multiple users is time consuming but I guess you only have to do it once. No global settings.

Review Source

FT

Fiona T.  
Owner Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "The Ideal Solution"

September 3, 2019

5.0

The team have been great. My questions were answered quickly without long delays from automated email responses.

Pros

You can drill down and select only certain contacts to sync. The ability to add more syncing options is helpful and gives us peace of mind moving into the future.

Cons

The cost to add our entire database is prohibitive, but I'd love to have the option to fully sync occasionally without a regular cost. That would keep our wider database up to date.

Review Source

SM

Sumeet M.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "Good tool to escape from manual data entry "

July 18, 2021

4.0

We're satisfied with the Operations Hub but as it is a newly launched tool, so we're looking for further improvements.

Pros

It has saved a lot of our time from doing the repeated boring work.

Cons

There should be more features of auto validation and email verification.

Review Source

MB

Megan B.  
Owner  
Retail  
Used the software for: I used a free trial

### "Easy Contact Transferring"

July 24, 2019

5.0

I've been through a free trial so far, and it was a breeze!

Pros

I used other third party services to help funnel my contacts from my landing pages into my email provider and also to my online store contact base, and it was always messed up. Some missing here and there, but then I decided to try PieSync and I was pleasantly surprised. All my missing contacts got synced, and it was SO easy.. Love it.

Cons

There is no answer to be given here. N/A

Review Source

SJ

Spencer J.  
Director of Research  
Government Administration  
Used the software for: Less than 6 months

### "PieSync has solved our contact integration problems!"

November 2, 2018

5.0

Pie Sync helps us sync from Salesforce to our GSuite contacts. It then allows us to integrate with Outlook and our iOS devices.

Pros

We use PieSync to keep our Salesforce and Google contacts talking to each other, Integration with outlook and all our iOS devices also works flawlessly! I would highly recommend giving PieSync a try!

Cons

There was a minor hiccup in setting up the mapping, but the customer service was able to fix the problem in less than a day!

Review Source

CA

Camille A.  
Web Developer  
  
Used the software for: 1-2 years

### "CRM version of Zapier - Piesync is about syncing data between apps."

April 28, 2018

4.0

Pros

\- Public roadmap available to keep us all up-to-date. - Keeps customer info up-to-date with its intelligent 2-way sync between your other apps.

Cons

\- Early stages with integrations. Looking forward to more integrations like Paypal, Plutio, Better Proposals, and more.

Review Source

RS

Richard S.  
Partner  
  
Used the software for: 6-12 months

### "Excellent solution for contact synchronisation"

January 5, 2018

5.0

Pros

We were using software that didn't integrate directly. We found what we were looking for in Piesync and our contacts are now synchronised over 2 different databases.

Review Source

Response from HubSpot

March 30, 2018

Hi Richard, What a great review. Let us know if there's anything missing so we can help you even better. Thanks, Ewout

TO

Tommy O.  
Creative  
Publishing  
Used the software for: Less than 6 months

### "Great two way synching solution"

February 26, 2019

5.0

Their staff are extremely knowledge and have always been a pleasure to deal with.

Pros

PieSync allows us to synch two ways simultaneously between platforms which gives us a lot more flexibility to plug in different apps. We are mainly using it to connect our CRM with an ESP without having to consistently worry about deduping. It's been working great so far.

Cons

It would be great if they could raise the tag threshold in Infusionsoft.

Review Source

Frank H.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "No more frustration"

July 2, 2016

4.0

Working with several google accounts, salesforce and other business apps, with several teams, I had multiple contact database, as most people have in the absence of such a tool. Once I've started using PieSync, the complexity of using all those different databases has been resolved and I have access to all my contacts in all my applications. I just works, in the background, without any hassle.

Pros

Easy setup, and reliable execution.

Cons

There will allows be databases that could be added...

Review Source

WM

William M.  
IT/Tech Support  
Information Technology and Services  
Used the software for:

### "Perfectly fulfills a real need"

January 23, 2017

5.0

I use Highrise contact management software. I also use Google Contacts. How wonderful to have the information I input to a Highrise contact automatically populate to that same person in my Google Contacts! Once set up, it just works, and for all practical purposes does so instantly. Spooky, and fantastic.

Pros

Works quickly and invisibly.

Review Source

Response from HubSpot

February 1, 2017

William, thank you so much for such a lovely review. Little PieSync trivia: Highrise <> Google Contacts was the first integration when we launched PieSync in 2012!

AM

Amanda M.  
Digital Marketing Director  
Telecommunications  
Used the software for: Less than 6 months

### "The answer to our challenge"

October 21, 2020

5.0

I was able to reach out to support during set up and after a few emails back and forth, to document the concerns, I was able to get on a call. I learn better when I see things executed. The team member was fantastic, friendly, professional and within 5 minutes had explained what I needed to do. Overall I am very pleased with this product for the use case I outlined above.

Pros

It did exactly what I needed, synching unsubscribes across Pardot, Hubspot and Outreach. It is at a great price point and was easy to integrate into each tool. I also love the control in limited which records I sync and how new records are or are not created within other platforms.

Cons

Inititally, I was a little confused with how to set up the limitations when it came to disabling the creation of new records from one tool to another.

Review Source

iI

illian I.  
Messaging specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Not so friendly CRM"

July 15, 2021

3.0

Do not like it, I find it robust, with lots of steps to create opportunities.

Pros

It is very visual, vibrant, it shows you all the leads related to an account

Cons

The way to generate opportunities is so much easier on other programs, and it does not have as much information as SalesForce.

Review Source

eC

enrique C.  
Director de Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Good Sofwere"

June 11, 2020

5.0

You are looking for a quick and easy connection solution and I found them

Pros

Easy to use and intuitive product, i liked

Cons

It takes a while to sync, takes between 2 a 5 min

Reason for choosing Operations Hub

easy connection

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

connection

Review Source

CK

Christoph K.  
Managing Director  
Computer Software  
Used the software for: Less than 6 months

### "Good synchronization software for contact data between HubSpot and Exchange"

June 1, 2020

5.0

I use PieSync to synchronize contact data between HubSpot and Exchange. I use specific rules to control which contacts will be synchronized and to propage changes, e.g. setting specific tags.

Pros

Very easy to setup, reliable, flexible, versatile. PieSync supports flexible definition of rule to control data transfer and to propage updates of contact data.

Cons

I would prefer a one time payment over a subscription model.

Review Source

Didier C.  
  
  
Used the software for: Less than 6 months

### "Automate your business"

June 27, 2016

5.0

PieSync appeard to be an interesting alternative to Zapier for a specific need. The licence is affordable and it can help you spare much time if you need to synchronize contacts using tools like Google Contacts, Podio, etc. It works fine and I recommend it to my clients to improve and automate their business / CRM tools.

Pros

Convenient. Works fine.

Cons

Nothing. Once it works, you can forget it and spend time on things that really matter.

Review Source

Aaron N.  
  
  
Used the software for: 6-12 months

### "null"

June 27, 2016

5.0

Review Source

PC

Paulo C.  
Marketing Director  
Education Management  
Used the software for: Less than 6 months

### "Bon complément à Hubspot"

May 9, 2020

4.0

PieSync me permet de synchroniser 2 bases de contacts, avec Hubspot en base maître.

Pros

Dans l'ensemble, la synchronisation semble fonctionner correctement. Il manque quelques options à mon sens comme des conditions de délais ou de revérification.

Cons

Le tarif grimpe assez rapidement quand on a beaucoup de contacts, mais dans l'ensemble je trouve cela correct.

Review Source

KL

Katherine L.  
Marketing Associate  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great software so far using free trial"

July 23, 2020

5.0

It was very easy to use and setup!

Pros

it does exactly what i want it to do by syncing up our CRM platform with our email marketing platform

Cons

i wish it specified a more indepth reason as to why the lead did not sync into mailchimp

Reason for choosing Operations Hub

Multiple connections between Insightly and Mailchimp, i am able to choose which leads to sync and where

Review Source

RR

Ross R.  
VP Product & Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Quick & Efficient Sync - Saves Time"

February 22, 2019

5.0

Huge time saver at the end of the day. The main benefit is that the marketing team is not spending time scrubbing contacts across tools, and every tool is ready to go when it comes to contacting our customers and prospects.

Pros

PieSync saved us time syncing across marketing automation tools. It was easy to use and set up. Within the hour, we had it syncing pretty well. Both Zapier and Automate.io were too limited in their rules. I kept having staff spend precious time doing clean up that prevented me from actually using my marketing tools.

Cons

PieSync has a good solution for syncing across various best of breed tools. There will always be a need for this. I had some difficulty with some arcane rules blocking my sync. The error messages didn't appear on my end, so kept re-syncing without seeing the reason for certain contacts not being updated. Other than that, it's more an annoyance that some of the big players don't play together nicely, even when you've signed up for a premium subscription, so we have to pay yet another solution to bridge the gap.

Review Source

JD

Joshua D.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "PieSync review"

April 25, 2020

5.0

Pros

Integration. Ease of use and it works smoothly.

Cons

I have not used the software enough to answer this question properly.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

was not working well

Review Source

Lee M.  
Protection & Mortgage Adviser  
Financial Services  
Used the software for: I used a free trial

### "Value for money"

June 22, 2016

5.0

Outstanding value for money, I use just the basic account and it works for me flawlessly (BTW I am no computer wizard so if i can set this up so can you)

Pros

ease of set up, value for money

Cons

none that I can state right now I have been using for a few short months an no problems

Review Source

Response from HubSpot

June 24, 2016

Hi Lee, Thank you! That's why we have the best computer wizards in-house, so our customers don't need to be :)

CE

Chelsea E.  
Sr. Growth Marketing Manager  
Computer Software  
Used the software for: 1-2 years

### "A must-have if are using Zoho and Outreach"

October 19, 2020

5.0

Great experience overall

Pros

Fairly easy to use and control who/what syncs between the two systems.

Cons

Can't create a name for each sync, so can be tedious if you have a lot of syncs.

Review Source

JD

Joel D.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Does what it says"

September 18, 2019

5.0

It does a great job of keeping contact information synchronized between our different systems.

Pros

We use PieSync to keep contact information updated between various systems such as Facebook Lead Ads, Mojo Dialer, and our CRM product. It works great. Tech support is responsive.

Cons

Tech support only available via email, but is very responsive.

Review Source

TC

Tierney C.  
Head of Digital Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Integrating Hubspot with Mailchimp"

February 6, 2020

4.0

Pros

We’ve used Piesynce to integrate our CMS with Mailchimp and were shocked at how quick and easy it is to do. Using this software has freed up valuable time which we are now able to dedicate to more important tasks. We are safe in the knowledge that Pisync is taking care of everything for us while we concentrate on our business.

Cons

Before the free trial we did not realise that it was a rule-based software, so took a little longer to set up than first expected.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review Source

SG

Simon G.  
CTO  
Internet  
Used the software for: Less than 6 months

### "Couldn't believe how simple that was"

August 14, 2020

5.0

Pros

It JUST WORKED. I'd rare to use a bit of software like this that works so well out of the box and inspires such confidence.

Cons

In my particular use case (Connectwise Manage<>Hubspot) there is an issue with disconnected entities between the things it's syncing, however I'm told it's on the roadmap to fix.

Review Source

Similar Products

Featured