# Page 8 | Operations Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Operations Hub the right Data Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226298/PieSync/reviews

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Operations Hub

4.8 (264)

[View alternatives](https://www.capterra.com/p/226298/PieSync/alternatives/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Operations Hub

## Showing most helpful reviews

Showing 176-200 of 264 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Scott B.  
President  
Law Practice  
Used the software for: Less than 6 months

### "Sleeping Easy"

July 19, 2019

5.0

Pros

Goodbye to worrying about whether I have the most up-to-date info in my CRM and Google contacts. Fought the built-in sync for years. PieSync works as promised.

Cons

Haven’t run across any. Support has been great in answering questions and recommending work flow.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "PieSync Ease"

June 23, 2016

4.0

We use the software to connect our contacts from various sources to our CRM as a two way sync. It saves us time as we don't need to add each contact to every single one of our databases. We put it in once, and can rest assured that it will carry over to every place we need it.

Pros

Great and prompt customer service, user-friendly, straightforward, and reliable.

Review Source

Jake C.  
Founder and CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Works Flawlessly"

June 22, 2016

5.0

Pie Sync is very easy to use and saves a ton of time when it comes to managing contacts. It is easy to implement and allows to make sure we always have the most updated contact information for all of our contacts.

Pros

Easy to use, Easy to implement, Works great!

Cons

We have not had any issues with this app.

Review Source

Response from HubSpot

June 22, 2016

Hi Jake, We like the word "Flawlessly"! Thank you.

CA

Chris A.  
Marketing  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use, but missing important features"

September 28, 2020

3.0

Pros

PieSync was easy to set up, and since we use Hubspot, its direct integration with HS was nice.

Cons

Missing major "basic" features like syncing email activity. For this missing feature, the cost becomes very high. Because it's the only solution, we're using it, but if I had a choice of another provider that also synced contact activity, I'd switch.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Operations Hub

Automated two-way sync, not having to set up individual rules for everything.

Review Source

Jared W.  
Business Owner  
Education Management  
Used the software for: Less than 6 months

### "Great Software"

June 12, 2019

4.0

Overall I am very satisfied with my experience and I would recommend that others use the service if you have access to the services that you need.

Pros

Simple set up and, good customer service, my contacts really successfully sync.

Cons

They don't connect with very many mainstream apps

Review Source

SF

Susan F.  
Chaos Eradicating Officer (CEO)  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Saves so much time"

May 11, 2019

5.0

It was simple and it worked. The first time!

Pros

The beauty of this product is its simple interface that saves me so much time. Manually syncing is just not as efficient or effective.

Cons

When I delete a contact in HubSpot, it doesn’t delete in MailChimp. This could also be a feature though.

Review Source

MB

Mike B.  
Digital Transformation and Project Leadership  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent App!"

June 22, 2016

5.0

Does exactly what I need - in this case enable realtime synchronization between specific groups of Google Contacts and the OnePageCRM app I use for my business.

Pros

\- Works effortlessly in the background. - Synchronizations always clean and accurate.

Cons

\- None ... am pleased with the product.

Review Source

Response from HubSpot

June 24, 2016

Hi Mike, Thank you for your review. Happy you are pleased with PieSync!

MK

Martina K.  
Project Manager  
Financial Services  
Used the software for: I used a free trial

### "So far so good"

January 14, 2019

4.0

Pros

I like that is it very easy to set up and to create rules. I love the speed to Support team, too.

Cons

There are a few functionalities missing in a sync with Podio, but it's not that big of a deal because they is a workaround. So at this point, nothing comes to mind.

Review Source

Susan G.  
  
  
Used the software for: Less than 6 months

### "Google App to CRM"

June 27, 2016

5.0

Great two way syncing from my Google Apps contacts to my Insightly CRM. Very easy to set up and haven't had to think about it again. My contacts appear in both places regardless of how I entered them. Love it.

Pros

Easy to set up. Great customer support.

Cons

Waiting for them to add AWeber as another sync possibility.

Review Source

VR

Verified Reviewer  
Diretor  
Chemicals  
Used the software for: I used a free trial

### "Great software"

January 17, 2019

4.0

Pros

To sync all the contacts is simple and very efficient. No more wast time to import/export different files from all different programs and all that boring process.

Cons

The software could have a free version, a light version.

Review Source

AK

Andrew K.  
Co-Founder and CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "PieSync effortlessly syncs contact data between Pipedrive and Intercom"

September 2, 2020

5.0

I use PieSync to effortlessly sync leads from Pipedrive to Intercom with labels like "Hot lead", and Intercom pulls them into sequenced drip campaigns. It works perfect and was really simple to set up!

Pros

PieSync is easy to use and configure to sync contact data between Pipedrive and Intercom Dashboard is user friendly Operations happen transparently

Cons

Basic tier pricing limited in features, but it works for my needs at this point

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reason for choosing Operations Hub

Simplicity, two-way sync

Review Source

JI

Jamie I.  
Sales Consultant  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Great Tool That is Easy to Use"

April 7, 2020

5.0

Pros

I needed to sync my email client and CRM. Piesync was easy to set up and it works exactly as I need it to.

Cons

For me it worked exactly as I needed it to, I did have trouble getting a two-way sync set up but that wasn't what I needed to a achieve my goal.

Review Source

Joey B.  
co-founder | CEO  
Internet  
Used the software for: I used a free trial

### "Great tool"

December 26, 2018

5.0

Awesome tool. Very efficient. Super flexible.

Pros

Much easier than Zapier, much quicker and seemingly much more efficient.

Cons

I have not gotten through the free trial yet - so we will see how pricing versus others stacks up.

Review Source

PC

Paul C.  
Director  
Information Technology and Services  
Used the software for: I used a free trial

### "Hits the spot"

June 8, 2020

5.0

Really happy with it

Pros

Really enjoyed the fact it's easy to use and just works. It's straightforward and delivers what is needed

Cons

For some users an interactive guide on how to setup and work with the rules would be helpful. - more so if non technical

Review Source

Laurel G.  
Presenter  
Broadcast Media  
Used the software for: Less than 6 months

### "Excellent - saves me hours every week!"

June 21, 2016

5.0

I use PieSync to sync my Google Apps for Work contacts and CapsuleCRM. It saves me LOADS of time ensuring that everything is up to date. I love that I don't even have to think about it.

Review Source

Response from HubSpot

June 22, 2016

Hi Laurel, We'll keep running behind the scenes and save your hours of time in the future too. Thank you for your review.

PM

Peter M.  
Sales Operations Manager  
Computer Software  
Used the software for: Less than 6 months

### "Easy setup, excellent customer support"

October 31, 2018

5.0

Pros

We use PieSync to manage contacts in RingCentral and Salesforce. When a bug in RingCentral sent things off course, the rockstar support team at PieSync worked patiently with us to get it all set up properly. They've been quick to respond and very pro-active. Setup for PieSync has been very intuitive. Once setup, it requires almost zero management.

Cons

We have over well over 10,000 contacts. The price is starting to be a lot.

Review Source

KF

Karen F.  
Rebel With A Cause  
Executive Office  
Used the software for: I used a free trial

### "Synchronicity"

September 11, 2020

4.0

Two-way syncing keeping everything aligned.

Pros

It was intuitive and set-up took no time at all. Two way sync between CRM and mail system is just such a timesaver for me.

Cons

Nothing as yet. Have not had long enough to find anything I dont like

Review Source

AP

Adam P.  
GM  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "PieSync"

May 22, 2019

5.0

The perfect solution for syncing live data, fast and easy

Pros

\- Easy to use - Does what it says - Lots of integrations - Good interface

Cons

\- A little pricey for us - Didn't have contact and date sync with HubSpot (HubSpot outputs a weird format)

Review Source

ML

Martin L.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Game changing"

March 19, 2020

5.0

Saves me a lot of time transferring my contacts to hubspot for marketing purposes

Pros

The ease of syncing my google contacts with hubspot, I no longer have to manually input my contacts

Cons

I don't see this app needs any improvement at all, very happy

Review Source

RI

RUBEN I.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "The ONLY tool that really eases your contacts Sunch"

June 12, 2019

5.0

Get in Synch Contacts from a liftime carreer

Pros

It Synch REAL TIME to several plattforms your contact. No matter where they are. Used Exchange since 2000 and never could synch easily with android.

Cons

The logion process could be mor amicable

Review Source

VR

Verified Reviewer  
Marketing Automation Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Plug and play"

November 29, 2018

5.0

Pros

Easy configuration and set up. Amazing customer support. Connection report is nice. Team set up is usefull.

Cons

2F authentication login could be optional. I miss online chat for customer support, and more payment options.

Review Source

JB

John B.  
  
  
Used the software for: Less than 6 months

### "Great customer service"

April 2, 2018

5.0

Pros

Very efficient tool for linking apps. Allows me to easily see when I have new contacts or customers coming through.

Cons

I actually don't have anything negative to say about PieSync.com, it does everything I need it to do.

Review Source

WZ

Whitney Z.  
Founder  
Real Estate  
Used the software for: I used a free trial

### "Works great!"

August 27, 2020

5.0

It was very easy to set up and configure when needed. The information was transferred instantly.

Pros

This was so easy to set up and works instantly!

Cons

I have not had any issues yet. If anything, it worked too well. My contacts synced so quickly!

Review Source

DA

David A.  
Owner  
  
Used the software for: Less than 6 months

### "Fast and flawless"

May 24, 2017

5.0

Pros

Syncs fast, easy to use and keeps all my Quickbooks contacts synced with Google Contacts and up to date. Definitely solved my syncing problem

Cons

It could be slightly pricey for a small business such as myself.

Review Source

Response from HubSpot

March 30, 2018

Hi David, Thank you for this great review. Good to hear that we're able to help you sync your quickbooks with Google. If you have any feedback regarding our pricing structure, this would be really valuable so feel free to send us an email. Thanks, Ewout

LB

Lance B.  
  
Financial Services  
Used the software for: Less than 6 months

### "Great Contact syncing"

October 8, 2016

5.0

I only use the Google contact and Insightly connector at the moment. It enables all new contacts to be immediately posted to our CRM (Insightly) so available to all my work colleagues. If they make changes, these are immediately synced back to my contacts. Accurate data all the time! PS I haven't rate customer support because I haven't needed it.

Pros

Easy to setup

Cons

None

Review Source

Response from HubSpot

October 9, 2016

Hi Lance, Thank you for your kind review! We hope you won't require customer support in the future too, but if you will, we are here to help. Happy syncing.

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