# Page 4 | Operations Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Operations Hub the right Data Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226298/PieSync/reviews --- Operations Hub 4.8 (264) [View alternatives](https://www.capterra.com/p/226298/PieSync/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Operations Hub ## Showing most helpful reviews Showing 76-100 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VS Venugopal S. Technical Support Insurance Used the software for: Less than 6 months ### "This is life saving solution to save lot of data very anonymously and securely" August 21, 2018 4.0 Pros We use Pie Sync to sync contacts between Microsoft Exchange. This allows us to enter contact information into mobiles sync over old contacts from Outlook and help us to be up-to-date with current contact information easily. The sync happens seamlessly. Pie Sync runs continuously so there is very less disruption and people always have access to the latest contact information. It runs in the background so that’s why it doesn’t require more attention. It is very easy to use, organized and its protocols are simple as well. It also has a great staff which response to our questions right away. It can perform synchronization as changes in one are reflected in the other side and vice versa Cons It is a great feature to use but it has some little problems and one of the problems is that it lacks details within syncing, there is a problem while sync it is very hard to detect the problem. Even though mostly it’s users error but it is hard to determine the error with current system available. It should have more software programs in it. It would be great if Pie Sync could send monthly reports emailed to us directly of what was synced and what wasn't. Other than these I don’t find any drawbacks in pie sync. Review Source Jason R. IT Coordinator Financial Services Used the software for: Less than 6 months ### "Good but needs some more features" January 4, 2018 4.0 Pros it works very well syncing data between ontraport and salesforce. real time sync and accessing nfiltering/tag capabilities Cons need a team license so multiple admins can manage. needf the ability to see what data synced from where and when. Review Source Response from HubSpot March 30, 2018 Hi Jason, Thanks for your review and feedback. Having the option to manage your team is something we are working on. Having some visualisation to see what is happening is indeed some good feedback. Thanks for sharing that with me! Thanks, Ewout Ari T. Senior Partner Management Consulting Used the software for: 1-2 years ### "It just works in the background" July 1, 2016 5.0 We are a smalla company using Piesync between Capsule CRM, Mailchimp and Google Contacts. We ended up to Piesync after trying out several sync apps. It was easy to install. It just works in the background, and is easy to re-learn when you want to go and check things. Pros Our CRM apps are available. Easy to use. The pricing mechanism has become simpler and better since we started. Review Source CM Cam M. Creative & Strategy Lead Graphic Design Used the software for: 6-12 months ### "It just works! Does exactly what it says on the tin!" June 26, 2018 5.0 Simplifies syncing data across multiple SaAS software we use online. Means we also don't have to waste Zaps from Zapier on just doing syncs and can save them for more complex tasks. Pros Straight forward interface for syncing all your data across multiple platforms. Clear instructions, clearly laid out and actually has clear error messages when you screw up. Cons More data sources would be great, but they keep adding them all the time. Sometimes it appears to pause and more feedback would be good on what it's doing. Review Source Adam P. President Information Technology and Services Used the software for: I used a free trial ### "Seamless contact sync " May 26, 2020 5.0 I love the product, how it works and the interoperability of so many platforms and if I wasn’t as budget conscious as 2020 is making me it would be a buy! If they had an alternative to the user count based pricing I’d reconsider. Pros Setup is very easy. Wide selection of platforms you can integrate with with. Instant sync for most platforms Only 5 min interracial for all others so data is always accurate. No credit card require to try. Cons The pricing schema is a bit steep when you have more than 1000 contacts personally. The basic tier withholds many features That differentiates it from other services . The pro tier is expensive Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Review Source EL Emile L. Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "I have found PieSync to be very useful" July 14, 2020 4.0 Besides a minor billing issue, which candidly was our fault, PieSync has been very easy to use and the PieSync team has been very easy to deal with. Overall I have had a great experience and would highly recommend. Pros Overall, Pie sync serves its purpose valiantly, eliminating the worry of importing the wrong contacts or associating those contacts with the wrong accounts / opportunities. PieSync totally automates the process of bringing in contacts from our LinkedIn add sources. As soon as the contact downloads the asset, they are immediately imported into Hubspot AND synced to Outreach, which makes my job much easier! Cons When I installed PieSync, I hoped that it would be capable of syncing historical data associated with contacts, accounts, and opportunities from Hubspot to Outreach. Sadly, it only synced the contacts and left me to manually sync the rest. Review Source RF Rémy F. \- Events Services Used the software for: Less than 6 months ### "Simple et efficace" January 8, 2020 5.0 Je synchronise actuellement, Outlook avec 1CRM, Hubspot et SendinBlue. A l'arrière Google contacts avec Fullcontact Pros Enfin une application qui fonctionne en sync dans le deux sens, et pas seulement un import une fois qui n'importe pas grand chose. Qui travaille avec une seule application ? Chacun de nous a le besoin de synchroniser, des contacts principalement, entre plusieurs application pour rester à jour. Pour la première fois, cela fonctionne du premier coup. Merci ! Cons Deviens couteux si vous avez besoin de souplesse pour paramétrer des champs nommés différemments, surtout pour des privés ou des associations.. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Review Source Stuart B. Managing Consultant Used the software for: Less than 6 months ### "Excellent for syncing contacts." June 26, 2018 5.0 Pros It just works. It provides real synchronisation between Office 365 (Outlook) and Pipedrive. The email support is also excellent. Cons Minor niggle is I wasn't sure if I should choose Outlook or Exchange as Office 365 sync option. Turns out both work. This isn't really a con, but I wish there was an additional service to sync tasks. I can only 'push' from Pipedrive to To-Do at the moment, which doesn't really work. Review Source Dinos P. President Marketing and Advertising Used the software for: 6-12 months ### "Good, but I miss PieSync" February 11, 2022 4.0 Listen, if you're in the HS world it's great and works nicely. Especially in a bundle of other HS hubs...no reason to not use it. For those that don't know, HubSpot bought PieSync and it's now called Operations Hub... Pros It integrates awesomely with HubSpot and works very well when it comes to syncing outside data sources. Cons I hate that Hubspot bought PieSync and now there is a hole left for that type of software in the world. Also, I can't sync two different things in HubSpot... Review Source Franz V. COO International Trade and Development Used the software for: Less than 6 months ### "AirCall <> Zoho CRM Sync" October 14, 2019 5.0 We are using PieSync to sync leads and contacts between Zoho CRM and AirCall. The set up was surprisingly easy and until now the sync has worked without any problems. Thumbs up for this great solution! Pros Easy to set up Easy to maintain Works as expected without any problems Cons Its not the cheapest but its worth the money Reason for choosing Operations Hub I used the trial version and since it was so easy to set up and worked without any flaws I decided to stay with PieSync. Review Source Tyler G. Marketing Manager Hospital & Health Care Used the software for: Less than 6 months ### "Awesome concept and a big time saver" June 9, 2020 4.0 Overall, PieSync worked great for us and saved us a lot of time doing exports/imports daily. The functionality and concept are great and most everything worked very well. We were able to sign in via HubSpot and quickly set up an integration. The UI was easy enough to use though not up to par with HubSpot. Since HubSpot recently acquired PieSync, I'd love to see the HubSpot UI/UX adopted since HS does this so well. Pros The biggest advantage is the speed at which you can set up a sync and how many options you have. The customization ability is great, though limited in some areas. However, It was flexible enough for our needs. Another benefit is that there is a lot of transparency into errors and what the result of the sync is. You can see why syncs fail and troubleshoot. Cons Navigating things was a little confusing and it can be easy to get lost between the various views. They are also launching a beta dashboard that's actually pretty useful and sometimes I was flipping between that and other views. One frustration was that there are a lot of properties that couldn't be synced or mapped how we wanted. The advanced features could be developed a bit further to support more complex needs. Review Source SM Steve M. Digital Marketing Manager Hospitality Used the software for: Less than 6 months ### "Really easy to use, gets the job done" September 24, 2020 4.0 Pros I love how easy it is to setup syncs between software. It really takes less than 5 minutes to setup your sync, and you can choose if the data syncs one-way or both ways. I also love the beta dashboard that shows you everything syncing in real time. Cons The options on what data to sync is somewhat limited, especially when it comes to customer purchase data. I've been told that they're working on that, so I hope it's released soon. Other than that, it does kind of get expensive if you have a lot of data to sync, and they upgrade your account for you if you pass a certain number of sync'ed contacts. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/) Review Source PS Phil S. Marketing Insurance Used the software for: Less than 6 months ### "The Ultimate in 2-Way Syncing" March 23, 2020 4.0 Overall, Piesync has been very helpful in keeping data synced up across a couple of our platforms. We've run into some problems recently, but that seems to be the fault of one of the platforms we were keeping synced through Piesync. Pros Piesync does a great job at keeping things between 2 platforms synced seamlessly. Setup is pretty easy, and the platform is easy to navigate through as well. Cons One major issue is that, even when added to a team by another user, you cannot access and work on syncs that they have created. Kind of makes the team function seem useless. Also, the code/email needed to login is incredibly cumbersome. Should just use a typical email/username and password login. Lastly, the customer support takes quite a while sometimes. While I have gotten responses within the same day, I have also waited 4-5 days for a response. Review Source RE Robert E. Used the software for: 1-2 years ### "This integration worked flawlessly the entire time we used it." October 8, 2018 5.0 Pros The application is simple to use and there is nothing to download. So, you can administrate it from any browser. It has always worked with no maintenance required. Cons There is no faults I am aware of with PieSync. If the integration also synced Google Calendar, that would be even better. Review Source Guy J. Retained Firefighter Public Safety Used the software for: Less than 6 months ### "Works like magic!" November 11, 2018 5.0 Pros Customers contact us by various means, within minutes their details are in our CRM, our accounting software and the contacts list in my phone via Google Contacts. Someone makes a change, updates a contact file or adds a tag or label in either system....SYNCED Cons Had to upgrade from the basic subscription in order to sync tabs and labels....but to be fair, I'm now syncing 109 labels! Review Source DK Devanand K. Senior Manager Sales Retail Used the software for: Less than 6 months ### "A great and easy tool for synchronizing contacts between cloud storage applications." July 11, 2018 4.0 Pros It is very easy to set up and use. You can start with the trial version where you select and sync the applications you need. You can organize contacts into two categories work and personal. The application is integrated into google G suite. A great customer service and support team. The two-way synchronization helps in reflecting the changes in one of the databases reflected in the other one. Custom field mapping is another robust feature which helps in improving investments. The requirement to import and export has been eliminated, which has, in fact, zeroed data typing errors. You can share your contacts with your team. Cons The number of supported applications are comparatively less. It will be easy if it has a feature to link applications in a single click. Review Source Daniel C. Outside Sales Rep Construction Used the software for: Less than 6 months ### "Worked great for me" October 1, 2018 5.0 I needed to Sync my contacts from our Front application into our Exchange Online environment. Works perfectly. Pros Its a No-Code way to sync files. It has a simple interface for setting up a Sync between your different products. Cons It doesn't offer every platform right now, I would like them to have more SharePoint integration, but none of these Sync platform support SharePoint, so I don't fault them for it. Review Source RP Robin P. Head of Business Development Civil Engineering Used the software for: 1-2 years ### "Thank you PieSync for making my life (managing contacts) easy" April 18, 2018 5.0 Pros PieSync just does it thing, seamlessly in the background. Having all our databases updated with the same most up to date information real time in invaluable. Cons PieSync doesn't delete contacts in Mailchimp when they are deleted in Highrise which is a bit annoying. Review Source Ramon H. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "It does what is promises jolly good" December 26, 2018 5.0 Two way syncing of data to save time and money. Pros Comprehensive two way data sync for a frequently growing pool of SAAS tools simply by pointing and clicking. It does what is promises with a neat interface. Cons Haven't found anything till now to dislike. Only that not all my tools are supported. They choose the next integrations by user votes. So their is nothing to complain about. Review Source Rene S. Used the software for: 1-2 years ### "Greatly facilitate communications with operational and financial partners" June 27, 2016 5.0 This is a critical app for any modern enterprise. It effectively and efficiently reduces the amount of time to manage thousands of contacts. It has been a valuable tool to reach both potential and current operational and financial partners. Pros Highly functional and user friendly Cons No shortcomings or challenges. Review Source Volkan O. CEO and Founder Computer Software Used the software for: Less than 6 months ### "Easy Sync Your Contacts" March 27, 2018 5.0 Pros It's really great way to sync your contacts in PieSync. I like the simple interface and intuitive use of the app. Cons Unsubscription isn't supported for all apps for an option but they'll implement unsubscription soon. Review Source Response from HubSpot March 30, 2018 Hi Volkan, Thank you for this great review. We're indeed waiting on some updates with some apps so we try to improve them as fast as possible. Keep you posted!! Thanks, Ewout VR Verified Reviewer Marketing Director Internet Used the software for: Less than 6 months ### "Easy and powerful tool for our Marketo and Salesforce syncing needs. " July 11, 2018 5.0 saving budgets on development and gaining on integration speed. Pros This is a almost too easy to setup and use. Within a few hours of creating an account, the data was already flowing from Marketo to Salesforce and back again without any hassle. Cons They will need to add more tool connections to maintain their momentum and get into the big leagues / clients. Review Source VR Verified Reviewer Co-Founder Investment Management Used the software for: Less than 6 months ### "PieSync for Office 365 and Pipedrive" June 23, 2016 5.0 Overall, very impressed with the product and excited about upcoming features. I don't think there is anything out there which actually syncs changes in contacts (and not just new contacts). PieSync is extremely easy to set up and works right "out of the box". We migrated over from Zapier to PieSync for the contacts synchronization. We are using the platform to sync Pipedrive with Office 365. Pros Easy to use. Accurate synchronization. Highly reliable and stable. Cons Calendar synchronization for Office 365 would be a great future feature. Review Source Response from HubSpot June 24, 2016 Hi, Thank you :) We are excited about the upcoming features too and there's a lot of them coming out this summer, like the ability to sync all fields including your custom fields, or a log of all the changes made. We'll keep you posted once they are out. Calendar synchronization is in our pipeline too, but at this time we don't have a defined released date. juan S. R&D Ambassador Design Used the software for: Less than 6 months ### "contact sync is not a pain anymore" June 27, 2016 5.0 bottom line is that syncing contacts use to suck and now I don't even think about it. sync between Pipe drive and google is a snap and it updates at a very respectable rate. Pros Set it and forget it. Dont even think about the sync anymore Cons wish I had a bit more control over the fields. To be honest I never spent the time to see of they offer that feature since i set and forget it. Review Source RW Richard W. Owner | Head Geek Used the software for: 6-12 months ### "We have tried many sync products over the years and PieSync is the first to deliver on the promise!" January 18, 2018 4.0 Pros For us, the ease of use/ integration with Podio made the difference. We have had clients try other syncing solutions and give up, but the set it and forget it implementation for PieSync is making the difference in this case. Cons It is not yet smarter than me and my team. If only it could prevent the HUMANS from entering duplicate contacts. Review Source Response from HubSpot March 19, 2018 Hi Richard, Thank you for your review. Really nice to hear that we have been able to help in you search for a proper sync product. If you have issues with duplicates, I would recommend you to send an email to our support team so we can figure out why and how we can solve this. Best, Ewout Similar Products Featured