# Page 10 | Firefish Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Firefish the right Recruiting solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226344/Firefish/reviews

---

Firefish

4.6 (291)

[View alternatives](https://www.capterra.com/p/226344/Firefish/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 10 - Reviews of Firefish

## Showing most helpful reviews

Showing 226-250 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Brad D.  
Recruiter  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great service & Product"

November 16, 2022

4.0

Great overall

Pros

how it looks and feels to use, it is great that it has our company colours

Cons

It would be nice if more candidate information from there CV was uploaded automatically rather than us having to take the info we already have on there CV

Review Source

Response from Firefish Software

November 28, 2022

Hi Brad, Thank you for your review. We appreciate you taking the time to do this. Many thanks, Amy

NC

Nicky C.  
Managing Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Transformed my business!!"

June 25, 2019

5.0

Pros

What can I say! I extensively researched CRM systems within the recruitment industry and chose Firefish for a number of reasons including value for money, customer service and its easy to use interface. I have not been disappointed. As the company MD I can oversee my consultants progress, set individual kpi's and generate useful reports. The system is easy to use and a fantastic management tool

Cons

No access to an App for on the go! It would be great to see this feature

Review Source

VB

Victoria B.  
Research Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy and practical to use and fantastic customer service"

June 21, 2019

4.0

Pros

Ease of use - workflow is logical and straight forward. Uploading candidates and emails direct from outlook is extremely efficient The customer support team and absolutely fantastic and always extremely helpful

Cons

Currently, it doesn't connect with LinkedIn Recruiter which makes candidate management slightly more difficult.

Reason for choosing Firefish

Great customer service team, good value for money and ease of use compared to the other systems we looked at

Review Source

TS

Tom S.  
Founder & Director  
Staffing and Recruiting  
Used the software for: 2+ years

### ""The best recruitment software I've used""

June 21, 2019

5.0

Pros

A very easy to use system that's value for money with great back office support and regular updated features.

Cons

Nothing negative to say about this software.

Review Source

JZ

Jacqueline Z.  
HR Assistant  
Computer Software  
Used the software for: 1-2 years

### "Firefish "

June 21, 2019

5.0

I found this system helped us a lot with having talent pools and easy to keep track on the recruitment we have.

Pros

I love how easy the system is to use, some recruitment systems can be difficult to use. Everything is in a simple structure and easy to use.

Cons

I have not found anything that I don't like about this product so far.

Review Source

VR

Verified Reviewer  
Managing Director  
  
Used the software for: Less than 6 months

### "Easy to use, scalable and great customer service"

October 24, 2017

4.0

Pros

Very easy to use and intuitive. Setup is simple and training sessions are great. Very powerful and one of the best recruitment CRMs out there.

Cons

Unfortunately the Outlook email plugin isn't supported for Apple Mac so emails via other client software has to copy and pasted into Firefish.

Review Source

Response from Firefish Software

October 25, 2017

Thank you for your great review! The Mac add-in is definitely on our radar - if you pop into the Firefish Community, you can add your vote to this idea too.

CK

Cédric K.  
Marketing and communication  
Banking  
Used the software for: 6-12 months

### "Good recruiting CRM"

January 4, 2023

5.0

Pros

Very user friendly and everything is very easy to get started with a good support team always ready to help - it fits the candidates very well. The recruitment tool is very useful

Cons

A little slow at times but still a good software

Review Source

Response from Firefish Software

January 6, 2023

Hi Cedric, Thank you for the review! Amy

iW

ian W.  
Director  
Civil Engineering  
Used the software for: 2+ years

### "Simple system that is intuitive and does what it is supposed to. "

October 24, 2017

4.0

Pros

System never goes down and no lost time. It's easily accessible via the mobile app and the constant improvements are good to see. Perhaps most importantly, if I ever need to talk to someone, it's really easy to. The back office support is second to none.

Review Source

Response from Firefish Software

October 25, 2017

Thank you for the excellent feedback Ian! We're so glad you're enjoying Firefish.

AP

Angela P.  
Talent Acquisition Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "World class product - without the Fuss!"

June 25, 2019

5.0

Increased data capture - talent pooling. Which is driving down advertising costs.

Pros

EAsy to use Intuitive Building talent pool for future Customer support

Cons

No cons - could look a little more sophisticated at front end, but for the price - is a first class product with great functionality.

Review Source

TP

Theodora P.  
Recruitment Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Useful platform "

May 26, 2022

5.0

Firefish gave to our company more efficient way to categorize our pool of candidates and clients and minimize the waste of time to complete information in excel.

Pros

Its a software that assist recruiters to be organized nd be able to contact candidates easily.

Cons

I didn't find any difficulty yet in this software.

Review Source

Response from Firefish Software

May 30, 2022

Hi Theodora, Thanks for your amazing feedback, we are delighted you love using Firefish!

MB

Madryn B.  
Recruitment Consultant  
Research  
Used the software for: 6-12 months

### "Firefish"

November 22, 2022

4.0

Really useful tool for recruiting

Pros

Searching for candidates is really easy and the recently looked at box on the left is great.

Cons

If I misspell a word or name it doesn't guess what I mean.

Review Source

Response from Firefish Software

November 28, 2022

Hi Madryn, Many thanks for your review. We appreciate you taking the time to do this. Thanks, Amy

ST

Sue T.  
Managing Director  
Pharmaceuticals  
Used the software for: Less than 6 months

### "A perfect solution"

April 25, 2022

5.0

From beginning the end the experience was fantastic

Pros

The ease of use and its ability to essentially access, find and present potential talent already within the database.

Cons

There are no aspects of the system that we don't like.

Review Source

Response from Firefish Software

May 25, 2022

Thanks for your feedback Sue! It's always amazing to hear how Firefish is a perfect fit for our customers!

HD

Hara D.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Couldn't do my job without it!"

June 21, 2019

4.0

I love using firefish and could not do my job properly without it.

Pros

What I love about Firefish is the ease of use and the "fish tank". This enables you to learn the software in your own time through watching online seminars. The ease of use is great and the support team are always on hand!

Cons

As with all softwares, there are glitches from time to time but with help from the fantastic support team they are quickly fixed!

Review Source

MM

Marguerite M.  
Director  
  
Used the software for: 1-2 years

### "Fandaydozy"

October 31, 2017

3.0

Pros

The look and feel. It is very simple in comparison to what I have used in the past particulary when it comes to the recruitment process , there are a few things I would believe would enhance every recruiter but you get what you pay for and I believe I definitely got what I paid for

Cons

The lack of functionalities that would improve the whole recruitment process and that you have to put everything up on the community for something to be passed

Review Source

VR

Verified Reviewer  
Technical + Design Recruiter, Residential Construction  
  
Used the software for: Less than 6 months

### "Self explanatory for the most part"

November 5, 2017

4.0

It makes our service quicker

Pros

How easy it is to put together search lists and talentpools and how easy it is to filter search lists.

Cons

There are certain lists you can't filter or adjust, such as the list of suggested people when you add a job. The red line and email spacing.

Review Source

Response from Firefish Software

November 9, 2017

It's great to hear you're loving Firefish! Remember to raise any improvements you think we could make on the Firefish Community.

DC

David C.  
Managing Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Fantastic support from every member of staff and a very efficient and effective tool"

October 24, 2017

5.0

Being able to manage the whole recruitment process in one simple solution, having a support team available to help whenever required, having the ability to monitor users, interactions with them and knowing when they are active is a huge benefit.

Pros

I like that it is designed with recruiters in mind, by people who have worked in recruitment. Many systems are designed for the industry without the knowledge and understanding of what is useful, what is relevant and what is going to make a difference in my day to day workalike. Firefish succeeds in all of these areas they are constantly interacting with customers to see where it can be improved rather than deciding upon innovations that might make the system look nice but then lose functionality.

Cons

There are relatively few negatives with the software as a whole. Having the ability to add in new personalised templates that you can pick and choose to use rather than than the pre-defined templates would be beneficial but this is about it.

Review Source

SKP

Sonum Kaur P.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Recruiter"

November 16, 2022

5.0

Great!

Pros

Accessing data, and retrieving details. Very easy access.

Cons

As the transition for using FireFish software has been quite understanding for me, I find it hard to think of any cons as I have had no great difficulty with the software.

Review Source

Response from Firefish Software

November 28, 2022

Hi Sonum, Thank you for your review! We're glad you really enjoy using the system. Many thanks, Amy

LR

Lisa R.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Support is always available when needed, comprehensive on-boarding training, easy to navigate."

October 25, 2017

5.0

Easier workflow and easier to track progress in sales figures and KPI's. Was quite new to recruitment when we started using it as a company and it made life so much easier!

Pros

Easy of navigation. Easy to create a job and an advert. Keeps all information together. Easy to create lists of candidates to come back to.

Cons

When in a saved list if you open another tab to look at something else, you lose your place in the saved list. Also when typing an email you cannot access the information on a candidate or contact that you sometimes need to include in the email (would be useful to have a minimise button on the email pop-up).

Review Source

IC

Ian C.  
Recruiter  
Civil Engineering  
Used the software for: Less than 6 months

### "Firefish Review"

November 16, 2022

3.0

Pros

Synced up with email means that we can save all important emails

Cons

Have to back out to go through searches.

Review Source

Response from Firefish Software

November 18, 2022

Hi Ian, Thanks for your review. If there is anything we can do to help with searching best practices then please reach out to our customer support team. Thanks, Amy

WP

William P.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Firefish Software is the Best Recruitment Software"

June 21, 2019

5.0

Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.

Pros

So simple and easy to use Creates incredible amount of engagement Portal for candidates and client to login and set preferences (eg Job Alerts) So easy to share jobs across social media platforms

Cons

Nothing - it is all brilliant! Constantly new features being created too

Review Source

GP

Georgia P.  
Recruitment consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Easy to use and outstanding service"

November 16, 2022

5.0

Really easy to use with great support.

Pros

Really easy to use and learn, great support from firefish would highly recommend.

Cons

I have not found anything that is a con so far, really impressed.

Review Source

Response from Firefish Software

November 28, 2022

Hi Georgia, Thank you for your review. It's great to know that you not only love our product but that you find our service outstanding! Many thanks, Amy

James H.  
Account Executive  
  
Used the software for: Less than 6 months

### "enjoyable. Makes life easier"

October 24, 2017

4.0

easy to use. Great for tracking candidate progress and finding details that have been stored

Pros

candidate / role tracking, ease of use and the fact I can link Firefish with my Outlook to easily migrate candidates.

Cons

Would be great if there were fewer process. Would also be handy if there were editable options for recording and tracking candidate progress.

Review Source

GS

George S.  
Recruitment Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Gio's Review "

November 16, 2022

5.0

Recruitment process is just much easier

Pros

Simplicity and clarity with profiles and ability to link advertising with the software.

Cons

The speed could be faster but that could also be to do with our server also.

Review Source

Response from Firefish Software

November 28, 2022

Hi George, Thank you for this review. We're glad that Firefish has made your recruitment much easier. Many thanks, Amy

CB

Charlotte B.  
Marketing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Firefish Review"

August 1, 2019

4.0

It was a slow start , but overall happy with the experience.

Pros

The thing I benefit from the most are the extensive reports I can download

Cons

It took a while to get used to the platform - but the guides/videos did and do still help

Review Source

Anthony M.  
Author - Job Search? Job Done!  
  
Used the software for: Less than 6 months

### "Very good software and on-boarding process."

October 24, 2017

5.0

Pros

eMy most favourite aspects are the ease of integration and use for multiposting to job boards, posting & sharing to social media & direct emailing.

Cons

My least favourite aspects, although not a problem, are the multi-level drop down menu's for client and candidates especially when sometimes required to add your own fields.

Review Source

Similar Products

Featured