# Page 11 | Firefish Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Firefish the right Recruiting solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226344/Firefish/reviews

---

Firefish

4.6 (291)

[View alternatives](https://www.capterra.com/p/226344/Firefish/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 11 - Reviews of Firefish

## Showing most helpful reviews

Showing 251-275 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Katie H.  
Director  
Legal Services  
Used the software for: Less than 6 months

### "So intuitive!"

August 8, 2019

5.0

The team over t Firefish are also extremely helpful and friendly - 10 out of 10.

Pros

Having worked in the industry for nearly 20 years I have used many different CRM systems - Firefish is by far the best - it is really intuitive and providing you have entered good quality data (which is so easy to do!) it basically does your job for you leaving you feeling confident that you haven't 'missed out' on anyone.

Cons

There is nothing so far that I have found to be a probem

Alternatives considered

[One Touch EMR](https://www.capterra.com/p/131678/One-Touch-EMR/)

Reason for choosing Firefish

value for money, initial contact and ease of use

Review Source

LR

Laura R.  
Recruitment Resourcer  
Defense & Space  
Used the software for: Less than 6 months

### "fantastic software "

November 16, 2022

5.0

Fantastic it has made my working day a lot easier with this software

Pros

How easy it is to use, has made my working day so much easier

Cons

Nothing it has been amazing to work on this software

Review Source

Response from Firefish Software

November 28, 2022

Hi Laura, Thank you for your review. It's great to know that you think Firefish is fantastic. Many thanks, Amy

bH

bethany H.  
recruitment specialist  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "User friendly "

November 16, 2022

5.0

Pros

It is user friendly and easy to pick up.

Cons

Sometimes it can freeze and you do have to shut it down and reset.

Review Source

Response from Firefish Software

November 17, 2022

Hi Bethany, Thank you for your positive review! If you do have any further problems with freezing please report to our customer team, who will be there to try and help. Many thanks, Amy

SR

Sophie R.  
Recruitment consultant  
Medical Devices  
Used the software for: Less than 6 months

### "Great"

November 17, 2022

5.0

great! the perfect recruitment tool.

Pros

Very easy to use, anyone can pick up on it.

Cons

I can't actually think of anything i don't like!

Review Source

Response from Firefish Software

November 18, 2022

Hi Sophie, Thank you for your review! We're so happy that you fins Firefish the perfect recruitment tool. We hope you continue to enjoy your journey with us. Thanks, Amy

ZP

Zoe P.  
Recruitment Consultant  
  
Used the software for: 2+ years

### "I Love FireFish it's easy to use and flows very well !"

October 24, 2017

5.0

Pros

I think it is a very straight forward easy to navigate the system and does what it says on the tin .. perfect recruitment tool I could not do my job with out it ...

Review Source

Response from Firefish Software

October 25, 2017

Thank you so much Zoe, we're glad you're enjoying the system!

GF

Gary F.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Simple, effective & user friendly "

June 21, 2019

5.0

Pros

It is extremely seamless to upload jobs Very user friendly right from the beginning The Talent Pool function is great Sales Figures section is the winner as it simply calculates your figures after each placement

Cons

None so far to date! The changeover was extremely beneficial with the little details making a big impact

Review Source

SS

Sarah S.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Gamechanger"

June 21, 2019

5.0

Brilliant, the guys are super helpful and friendly.

Pros

love this software, is so intuitive and nothing seems 'overly engineered' yet the functionality is really advanced. Makes recruitment paint by numbers - everything you need to do is right there in front of you every day.

Cons

No Cons - maybe in future voice recognition like Alexa. ;)

Review Source

LA

Lesley A.  
Office Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "CRM made easy"

August 5, 2019

5.0

I am able to monitor how effectively Firefish is being used by consultants and ensure correct and relevant information is being inputted.

Pros

I like the report features, standard reports are great but report builder lets me generate reports specific to my companies needs.

Cons

It took me a while to figure out report builder but once it clicked it was easy.

Review Source

SR

Sam R.  
Recruitment Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great & Easy Software"

June 21, 2019

5.0

Fantastic and i would highly recommend. Very easy to use and very efficient.

Pros

So easy to use. On hand support for any advice or issues Lots of reporting options good KPI Tracker East to monitor teams performance

Cons

Nothing that negative to report. Sometimes advice is needed on the bespoke report building sections of the software

Review Source

ED

Eilis D.  
IT Recruiter  
Internet  
Used the software for: Less than 6 months

### "Firefish review"

November 16, 2022

5.0

Pros

Easy to navigate and keep on track of your calls/notes etc.

Cons

Sometimes functions can be harder to figure out

Review Source

Response from Firefish Software

November 28, 2022

Hi Ellis, Thank you for your review! Many thanks, Amy

VR

Verified Reviewer  
Recruitment Consultant  
  
Used the software for: Less than 6 months

### "Great tool for a business"

October 25, 2017

5.0

Pros

Firefish is easy to use. It is a great way to store information for business. Very user friendly, anyone can learn how to use it quickly.

Cons

Could do with some more features, i.e. linking temporary candidates to companies, without having to do it via Jobs feature.

Review Source

EM

Ewan M.  
Recruitment Consultant  
Construction  
Used the software for: Less than 6 months

### "FireFish Review"

December 16, 2022

4.0

Pros

having clients and candidates in the same database. Being able to send communicatons through the system.

Cons

when flicking forward and back through diferent pages it can be slow

Review Source

Response from Firefish Software

December 20, 2022

Hi Ewan, Thanks for your review! Many thanks, Amy

AG

Andrew G.  
Director / Co - Founder  
Accounting  
Used the software for: 6-12 months

### "Firefish Review"

June 21, 2019

5.0

From the word go the FF team have been great, there is always someone on hand to deal with queries via phone or email and any issues that do arise are dealt with promtly.

Pros

Firefish is easy to install, user friendly and comes with great customer service at the right price.

Cons

Nothing, happy with the all round performance.

Review Source

VR

Verified Reviewer  
Associate Recruiter  
Insurance  
Used the software for: Less than 6 months

### "Good recruiting tool"

November 16, 2022

4.0

Pros

Good database searchEase of use

Cons

I want to see when, who has interacted with the candidate

Review Source

Response from Firefish Software

November 22, 2022

Hi there, Thank you for your review! Amy

Sean M.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Firefish is Great"

July 1, 2019

5.0

Pros

Very easy to use, excellent onboarding, all the functionality I need at the right price

Cons

I have Nothing negative to say about firefish. There were a couple of questions I had about additional features but they were already in the works

Review Source

AL

Aaron L.  
Managing Director  
  
Used the software for: 1-2 years

### "Excellent for recruitment businesses"

October 31, 2017

5.0

A very easy to use, intuitive database/candidate management system that provides all the data we needed to improve the engagement of our candidates.

Pros

Ease of use, customer support, listening to users to make improvements, ease of data access and manipulation, customisable reports.

Review Source

Response from Firefish Software

November 9, 2017

Thank you so much for your review Aaron! We're thrilled you're enjoying our software

LR

Leigh R.  
Recruitment consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Fire fish is the best software "

June 21, 2019

5.0

Making my job in recruitment easier

Pros

It is simple efficient and easy to use , there are also tutorials, help from the tank and regular seminars

Cons

There is nothing I like least about this software as the good thing is firefish can always make improvements

Review Source

EJ

Emma J.  
Associate Consultant  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Recruitment Consultant Review"

November 16, 2022

5.0

It has been very helpful.

Pros

t allows me to track the entire process of sourcing a candidate to placing them for a role.

Cons

Sometimes it can be sticky, and won't let me move on from a page unless I enter data. Sometimes I don't have the data though, so have to make things up to move on.

Review Source

Response from Firefish Software

November 28, 2022

Hi Emma, Thank you for your review. Great to know that you love Firefish. Many thanks, Amy

EK

Eleni K.  
Executive Recruitment Consultant  
Human Resources  
Used the software for: Less than 6 months

### "User friendly software"

August 24, 2021

4.0

Amazing

Pros

That is user friendly and easy to learn

Cons

Sometimes is jamming and not moving forward

Review Source

EC

Eire C.  
Recruitment Office Adinistrator  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Excellent, User friendly CRM"

June 21, 2019

5.0

Pros

Ease of use. How customisable it is. Ability to link with Outlook and Social Media. Level of training provided. Helpful, friendly staff.

Cons

Nothing - I wish we got Firefish sooner.

Review Source

JS

Jacqueline S.  
Recruitment Consultant  
  
Used the software for: 6-12 months

### "Ok for permanent, not the best for the temporary"

October 25, 2017

3.0

Pros

it is quite easy to pick up how to use the system. I find it didn't take me long to learn the system and I can work it quite well.

Cons

As a temp consultant, i don't feel it's the best software for this sort of recruitment. I've used IQX in the past and it was very good for it.

Review Source

Response from Firefish Software

December 5, 2018

We're always improving our product, and to that end we've added a lot of extra temp functionality that we hope you find useful!

AB

Allison B.  
Recruitment Partner  
Veterinary  
Used the software for: 6-12 months

### "Use it for recruitment purposes and it is very functional for that. "

November 6, 2017

4.0

Being able to see my jobs

Pros

That you can navigate your adverts and jobs easily. Knowing where each job is at by using the live jobs section is great.

Cons

i do not like that you cannot change your talent pools and who is on them. You have to keep everyone on them and it is frustrating when you want to take one off.

Review Source

Response from Firefish Software

November 9, 2017

Thanks for the review Allison, we're glad you're enjoying the system

pD

philip D.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Simple Product"

June 21, 2019

5.0

Excellent support and friendly staff.

Pros

After using other CRM's for recruitment in the past I have found this a lot easier to get to grips with due to it's simplicity. The initial setup training and support is also far better than what I have seen from others.

Cons

There are a couple of things I would like to see added but to be fair there is opportunity to make suggestions where users can then vote for them to be added. This can be quite a slow process however and am still waiting to see any changes.

Review Source

DT

Deanan T.  
Recruitment Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Firefish Review"

February 4, 2020

5.0

Really good experience so far. Very responsive and definitely makes my job a lot easier.

Pros

Firefish is very easy to use and is very fluent in how it operates. I have used systems in the past in which you will go from one screen to another to do the same thing, but with Firefish it does it all in the one place. Firefish is very intelligent as you can see who the active candidates are when posting jobs. This makes being a recruiter that little bit easier.

Cons

I don't have any cons regarding Firefish

Review Source

SV

Slavoljub V.  
no  
Computer Hardware  
Used the software for: I used a free trial

### "Your recruitment marketing"

March 17, 2021

5.0

Pros

I haven't researched this system much but I have estimated that Firefish could satisfy for several reasons. Basic is the ease of use and customer service. The other thing here is the money invested that is definitely worth it.

Cons

I did not find any significant remark or irregularity.

Review Source

Similar Products

Featured