# Page 12 | Firefish Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Firefish the right Recruiting solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226344/Firefish/reviews

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Firefish

4.6 (291)

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Last updated March 13th, 2026

# Page 12 - Reviews of Firefish

## Showing most helpful reviews

Showing 276-291 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Ross M.  
Director  
Construction  
Used the software for: 6-12 months

### "Great for a small business like me."

October 25, 2017

4.0

Pros

Manages your job page on website very well directly from posting jobs in the system, Very well organised on the dashboard too

Cons

No hourly/daily pay differentiation. I would also have been good if the outlook add in for Firefish would work better with apple products as you need a windows system at the moment.

Review Source

SE

Samuel E.  
Founder & Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Flawless customer service, constant improvements, valuable e-mails / blogs"

October 24, 2017

4.0

Pros

\- Tagging candidates skills i.e. Developer - Java etc - It's built by a recruiter who cares so much about the product, her staff and her customers

Review Source

Response from Firefish Software

October 25, 2017

Thank you so much for the tip top review Sam, we're glad you're loving the system! We really have put the work in to make sure our system works for recruiters, since we know what it's like.

CD

Chiara D.  
Recruitment Research Analyst  
Human Resources  
Used the software for: 1-2 years

### "Great product with a lot of features, bit expensive"

October 24, 2017

5.0

Excellent support (compared to our previous system) and one place in which to keep all our data, notes, etc.

Pros

The tracking system so you can see what process each candidate has been through and likewise what candidates have got how far for every job. The homepage is easy to navigate and see everything at a glance. The support and helpdesk is very responsive and helpful.

Cons

Just personally, we don't use all the features so it seems a bit expensive. Otherwise there's nothing I dislike, it's a great product.

Review Source

ER

Emily R.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Firefish review - Emily Ratcliffe "

November 16, 2022

5.0

Pros

I like that it is easy to navigate around and it makes the recruitment process a lot easier for us.

Cons

Sometimes the data on the home page glitches - there aren't many negative comments on this software.

Review Source

Response from Firefish Software

November 18, 2022

Hi Emily, Thank you for your lovely review. Remember our customer support team are always on hand to help if any problems do arise. Many thanks, Amy

KJ

Katie J.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "User Review"

June 21, 2019

5.0

having used firefish for over a month I can easily say it is the best system i have ever used. Its fast which is great and I can easily manage my sales targets as well as my clients and candidates

Pros

Ability to upload candidates with ease Very fast and effective You can easily navigate through the software Manage sales targets Create candidate pools Send bulk emails Have live job advers

Cons

None!! I have no cons with this system. Everything so far has been fantastic.

Review Source

SR

Susan R.  
Consultant  
Construction  
Used the software for: Less than 6 months

### "Recommended to my new employer having used at previous."

February 27, 2019

5.0

Pros

The simplicity and logic, so easy to use. Within minutes of being introduced to Firefish, I was up and running, the easiest system I have encountered. Having spent 24 years in recruitment, I have used many CRM's, and Fishfish is heads and shoulders above any other system I have used. Fantastic support and training.

Cons

Cant really say anything negative. All positive to me.

Review Source

CB

Clément B.  
General director  
Financial Services  
Used the software for: 6-12 months

### "Good recruiting tool"

January 8, 2023

5.0

Pros

Firefish is very user friendly and everything is very easy to learn and their support team is always available for your questions

Cons

it's a bit slow sometimes but overall a very useful and hassle-free recruitment tool

Review Source

Response from Firefish Software

January 9, 2023

Hi there, Thank you for your review! Amy

TK

Tanzim K.  
Associate Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Firefish review"

November 16, 2022

4.0

Makes recruiting more efficient + data tracking

Pros

Helps track data and keep everything in one place

Cons

Wish there would be more sections of industries to add

Review Source

Response from Firefish Software

November 28, 2022

Hi Tanzim, Thank you for your review! Appreciate you taking the time to write this. Thanks, Amy

RO

Richard O.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "We have recently started using Firefish, it is extremely user-friendly and efficient support team "

October 24, 2017

5.0

All in one candidate recruitment software package.

Pros

Easy of navigation, very user-friendly both for the candidates and the consultants, also tracks sales targets & candidates from application processed to hired!

Cons

The only negative part of the system is that when you are adding new role you have to add the contact before entering the company.

Review Source

Response from Firefish Software

October 25, 2017

Thank you so much for the lovely feedback Richard, we're glad you're finding Firefish useful for your business. If you have any tweaks you'd like to raise for us, remember to post them on the Firefish Community for other users to vote on!

KT

KERRY T.  
Recruitment  
Accounting  
Used the software for: Less than 6 months

### "Competes with the bigger players & importantly saves time"

June 21, 2019

5.0

Excellent. And importantly a work in progress, continually evolving and listening to feedback to improve processes.

Pros

User friendly - enables you to quickly match candidates to jobs and send CVs.

Cons

Some features are a bit 'clunky' around arranging interviews - where you can only have one interviewer & have to manually add others for example..

Review Source

DC

Duncan C.  
Director  
Human Resources  
Used the software for: Less than 6 months

### "Good training, good service and cost effective. Having a website and crm that can fully integrate."

October 24, 2017

5.0

Able to post adds rapidly, have a good looking website and look highly professional from day 1 I have had it.

Pros

Very intuitive. The product is very easy to use. The customer service is also excellent. Friendly warm and responsive.

Cons

Perhaps giving the customer more control over the colour pallet and fonts in the website as a small thing.

Review Source

KR

Kamila R.  
Recruitment Administrator  
  
Used the software for: Less than 6 months

### "Firefish is incredibly easy to use - it's very easy to navigate the system!"

October 25, 2017

5.0

Adding candidates and contacts onto the system is quick and easy to do - saves a lot of time!

Pros

Ease of use, uploading candidates onto the system, the fact that our emails and Firefish are synced, posting job ads onto our own website via the system. The support team are also great - they respond very quickly and efficiently.

Cons

Sending bulk emails is quick and easy but I can only send out a bulk email to 250 people every hour.

Review Source

EC

Ethan C.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "So much more efficient "

June 21, 2019

5.0

Pros

There are so much features that helps you along with the recruitment process making it faster and more efficient

Cons

It took me a while to get used to it but once you do the time you save makes up for everything

Review Source

Gavin S. F.  
Head of Recruitment  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "null"

January 12, 2016

5.0

Review Source

WE

Wesley E.  
Desenvolvedor  
Computer Software  
Used the software for: Less than 6 months

### "I really like Firefish because it is a very easy to use application"

June 23, 2023

5.0

Whenever I need to recruit new employees, I use firefish because it is very practical to use.

Pros

I really liked the combination of my CRM with the recruitment website and marketing channels as it facilitates the candidate recruitment process

Cons

I didn't find negative points because it was very easy to integrate with my company's CRM.

Review Source

ZG

Zev G.  
Senior Manager  
Retail  
Used the software for: Less than 6 months

### "Recruitment Option"

February 18, 2021

4.0

Recruiting to several locations and trying to tap into several different roles needed.

Pros

The ability to work with the company to grow the teams needed in several locations. The Candidate portal was easy to use.

Cons

Pricing relative to a traditional facility and agency. The reports were handy and detailed however not used much.

Review Source

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