# ActivTrak Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ActivTrak Software - reviews, pricing plans, popular comparisons to other Remote Work products and more. Source: https://www.capterra.com/p/226422/ActivTrak --- # ActivTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ActivTrak ## What is ActivTrak? Hybrid & Remote Workforce Management Software Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement. See why more than 9,000 customers and over 550,000 users chose ActivTrak ## What is ActivTrak used for? [Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Productivity](https://www.capterra.com/productivity-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Overall rating Based on 577 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 1% Pros & cons Intuitive and simple interface Effective staff oversight tools Complicated and costly pricing User management limitations Starting price $10 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ActivTrak alternatives Highest Rated [4.8 (161)](https://www.capterra.com/p/163622/Monitask/reviews/) Starting price $5.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (420)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) Starting price $6.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/) Starting price $6.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135366/ActivTrak/alternatives/) ## Who uses ActivTrak? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 94% positive reviews out of 53 Most reviewers find ease of use essential, highlighting straightforward navigation and minimal learning curve for all users. Complicated and costly pricing 41% negative reviews out of 86 Some users report pricing is high, with restrictive free tier, confusing cancellation, and poor value for small businesses. Sasha S Director of Business Intelligence, 201 - 500 employees. "I requested a partial refund for the remaining time and they ran me in circles for 8 full weeks (probably hoping i'd just go away) before they finally got on a call with me, just to try to upsell me more and waste my time." Effective staff oversight tools 95% positive reviews out of 38 Most users report staff management enables productivity tracking, security monitoring, and streamlined remote administration. Dan C Manager, 201 - 500 employees. "The ability to set the parameters and also conduct on spot auditing has been great to the development of my team." User management limitations 51% negative reviews out of 39 Some reviewers indicate user management can be confusing, with difficulties in deleting, identifying, and organizing users. Joseph L CEO, 501 - 1,000 employees. "User Aliases don't always work so if you use a generic login things can overlap" Comprehensive and versatile features 93% positive reviews out of 29 Most reviewers describe features as extensive, practical, and adaptable, meeting varied business needs efficiently. Frequent performance and speed issues 83% negative reviews out of 35 Most users comment performance and speed suffer from slow loading, glitches, and occasional freezing, impacting daily operations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Activity Monitoring 4.3 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Monitor and track what your employees are doing Productivity Analysis 4.1 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Idle Time Monitoring 4.3 (23) 73.91% of 23 reviewers that rated this feature as important or highly important Track and report on times with no activity Activity Dashboard 4.4 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Time Tracking 4.2 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Remote Access/Control 4.0 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling ActivTrak 90 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Automate recording of time to reduce human error Track visitors'/audience's responses across web pages and other optimized content Compare key metrics for the business against prominent players in the industry See what internet pages were visited by users Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Combining data from different sources and providing a unified view Ability to handle large datasets Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Monitor and track what your employees are doing Electronic storage of staff/employee contact information and job status in a centralized repository Oversee the use of email by employees and evaluate how productive they are with it Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Tracks metrics that provide insight into how a user interacts with any interface or product A chronological record of actions or occurrences within a network, software, or process Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Establish measurable goals and objectives and track their progress over a specific period of time Information, data and reports that are being tracked over time Track and report on times with no activity Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Predict labor requirements based on past and present data/trends Identify the physical location of an individual, asset, device, etc. Manage the process of planning and scheduling meetings, including agenda creation Observe and track the demand, usage, progress or quality of a system, product, or user Track employee and task times without internet connection Track employee and task times using internet connection Facilitates integration with multiple third-party payroll systems Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Tools to facilitate the production of information and promote efficiency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Share pre-configured sets of data organized and presented in a specific manner with the organization Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Capture what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Access, combine, transform, and store data without the help of an IT department Generate reports on your own without IT involvement Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Review data from past periods to reveal recurring tendencies and predict future performance Visually identify direction of development and areas that require attention Track and interpret metrics on the usage of company resources Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (577) 4.4 Based on 577 reviews ## Pricing Value for money 4.4 (513) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/135366/ActivTrak/pricing/) Essentials $10.00 Per User,Per Month It includes: - 5 User Minimum - Activity Dashboard - Alarm-Triggered Screenshots - Automated Classification of Websites and Apps Activity - Chat - Diagnostics and Health Check - Email Notification - Email Support - File Transfer Detection - MS Teams Notifications - Onboarding - Phone - Productivity Classification by Groups - Productivity Report - Remote Installation - Slack Notifications - Team Productivity Pulse - Top Applications Report - Top Categories Report - Top Users Report - Top Websites Report - Training Resources - Unlimited Storage - Working Hours Report Essentials Plus $15.00 Per User,Per Month It includes: - Real-time Team View - Website Blocking - Historical Trend Analysis - Automatic Time Tracking Professional $19.00 Per User,Per Month It includes: - 5 User Minimum - Activity Dashboard - Alarm-Triggered Screenshots - Automated Classification of Websites and Apps Activity - Chat - Diagnostics and Health Check - Email Notification - Email Subscriptions and Sharing - Email Support - Inefficiency and Distraction Analysis - MS Teams Notifications - Onboarding and Enablement Resources - Organization Health Dashboard - Personal Insights Dashboard for Employees - Phone - Productivity Classification by Groups. Slack Notifications - Productivity Report - Remote Installation - Team & Individual Productivity Benchmarks - Team Productivity Goal Setting & Tracking - Team Productivity Pulse - Technology Usage and Adoption - Top Applications Report - Top Categories Report - Top Users Report - Top Websites Report - Unlimited Storage - USB Device and File Transfer Detection - Virtual Coach Recommendations - Work Efficiency & Focus - Working Hours Report - Workload Balance & Burnout Risk Value for money 4.4 (513) 4.4 Based on 513 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (497) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (497) 4.5 Based on 497 reviews ## User reviews Overall rating 4.5 Based on 577 reviews Filter by rating 5(364) 4(175) 3(32) 2(0) 1(6) Mentioned topic Sorted by most recent LP Leo P. CFO Publishing ### "Auto-Renew Trap and Canned Responses" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 9, 2026 When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team Pros The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees Cons DO NOT DO BUSINESS WITH THESE PEOPLE! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amber L. Owner Consumer Goods ### "Not for open minded businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 20, 2026 It was a tug-of-war between high-level strategic clarity and low-level cultural friction. The software provides the "truth" through data, but it didn't easily allow a personalized and understanding approach. Pros I found the most value in ActivTrak's ability to act as a protector of your team’s well-being, rather than just being a clock-watcher. Cons I find the software’s logic frustratingly narrow. ActivTrak is notoriously bad at distinguishing between someone staring at a screen because they are deeply analyzing a creative problem and someone who has simply walked away to get coffee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Chesky G. DOF Utilities ### "Got true team performance in ways I never had" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 18, 2025 I am extremely delighted and love the outcome. While there is improvement needed overall, it's fantastic. Pros Got a full team performance in a way I never could before. I very much appreciate the live report in particular the activity log achieved a level of team performance that I never thought possible before. The experience was incredibly rewarding and enlightening, allowing me to see how well our team can work together. This level of transparency helped us identify strengths and areas for improvement. Cons The website is a lot and not very user-friendly. The website is quite overwhelming and not very easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Hi Chesky! Thanks so much for taking the time to share your experience with ActivTrak. I particularly loved seeing that you've gotten a "full team performance in a way (you) never could before." I will be sure to pass along your high-level feedback on navigation. If you'd like to share more details on that, please email me and I'll connect you. Thank you! ~Megan AD Ashley D. CCM Consumer Services ### "Tracking Data " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 15, 2025 It has been a good experience overall. Whenever I’ve had questions in the past and reached out for help, I received a quick response and clear answers. I really appreciate the fast response and support. Pros I like than I can break down the activity daily and per person. I really enjoy using this system because it makes tracking and reviewing data incredibly simple and organized. I like that I can break down activity by each person, which helps me clearly see individual performance and accountability. Being able to view the data per day is extremely helpful for daily monitoring, and the weekly breakdown allows me to easily identify trends and patterns over time. I also appreciate that it provides a lot of data, including both active and inactive activity, which gives a complete picture of what is happening. This flexibility saves time and makes managing data much more efficient. Cons Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times. Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first. With improved navigation and a more user-friendly design, this system could be much more efficient and easier to use on a daily basis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Hi Ashley, Thanks so much for taking the time to share your feedback. I see we're delivering a 5-star experience in some cases but have some room to improve in others. If you'd be willing to share more detailed feedback with our product or success team, I'd love to connect you. Please email me at team@activtrak.com if you'd be willing to do that. Thanks again for your feedback, Megan JP Jules P. Senior Manager, Growth Marketing Marketing and Advertising ### "Decent app" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 15, 2025 Pros All the data that is available to monitor team activity and performance. It's useful knowing who is working on what and when. Cons There are features that I wish were more intuitive. For example I often have to look around in multiple places for things that would make more sense in one place, but are found elsewhere. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Hi Jules, Thanks for sharing your feedback. If you'd be willing to share additional details, I'd love to connect you with our product or success teams to capture it. Please let me know if you'd like to do that. Thanks again for taking the time, ~Megan TX Tyler X. System Admin Import and Export ### "ActivTrak is Alright" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 15, 2025 4/5. IT is not a bad prodcut. IT has alot of cool features that work and track who is working. Not to shabby. Pros The tracking is very nice Mouse Checker is very nice as well I do like the API connections and how simple it is to Cons Very hard to automate sometimes, even the rules or the API can timeout or have issues Takes forever to fix the tracking if something happens Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Bette M. Supervisor-Trainer Insurance ### "ActivTrak Use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 10, 2025 It is useful for seeing when employees sign in, and out and what they are on during the day. I have been able to find when some employees were working from home and there were no activities or employees are on sites they should not be at work. Pros I am able to see what sites people are on, and how much productive time they have had. You can narrow down specific dates and times to look at for groups and individuals. I can get weekly comparison reports for productivity. Cons It will show the site someone is on the most and could be something running in the background. When I look at the actual sites they were on it does not match up in the individual items vs. the overall on the first screen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB ROBERTO B. Manager Architecture & Planning ### "Effective Monitoring Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 December 10, 2025 My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. Pros ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. Cons One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK dawn k. IT PM Security and Investigations ### "worth the price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2025 this is a good product for the price. customer support has been very helpful when I have needed them Pros setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. Cons cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing Switched from [Teramind](https://www.capterra.com/p/172645/Teramind/) activtrak had the lowest price than the others Alternatives considered [Veriato Workforce Behavior Analytics](https://www.capterra.com/p/161116/Veriato/) Reasons for choosing ActivTrak activtrak has the lowest price. but less functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Craig T. Director of Marketing Information Technology and Services ### "Keeping an eye on your team's productivity all in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 9, 2025 Having this software gave us levels of transparency into our Sales Development Representatives who were based in multiple locations, without this we would be at a financial and productivity loss. Pros Detailed reporting of time tracking and websites visited, this was a key piece of software for us when we had remote staff in both the continental USA and South Africa. Cons Having to sign up for 1 year of a license is not my favorite, we wanted to do a monthly and at worst every 3 months, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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