# QwikDial Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about QwikDial Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/226497/QwikDial

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# 

 QwikDial Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

QwikDial

## What is QwikDial?

Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial to immediately leverage the most robust, predictive and preview dialing software provided to the accounts receivable and collections market. Powerful visual reporting and scheduling campaigns can be queued with visually designed campaigns ensuring optimal compliance and collection performance.

## What is QwikDial used for?

[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.06

Per Month

Free trial  
not available

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Do you work for QwikDial?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dakcs.com&name=QwikDial)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QwikDial

4.7 (7)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$0.06

Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (7)

Ease Of Use

4.8 (855)

Value For Money

4.7 (6)

Value For Money

4.5 (767)

Customer Service

4.9 (7)

Customer Service

4.6 (786)

## QwikDial alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/226497/QwikDial/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Auto-Dialer

System that automatically dials calls

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Reporting

Track and report on all incoming and outgoing calls

Call Transfer

Transfers live calls to other agents

QwikDial 12 features

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Transfers live calls to other agents

Computer-telephony integration is the use of computers to manage telephone calls

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Observe and track the demand, usage, progress or quality of a system, product, or user

System calls multiple numbers at once and connects the agent to the first number that answers

Get Advice

We can help you find the software with the features you need.

Features

4.7 (7)

4.7

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

Free Version

Basic

$0.06

Per Month

Value for money

4.7 (6)

4.7

Based on 6 reviews

## Integrations

[

Beyond ARM](https://www.capterra.com/p/75703/Beyond-ARM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(5)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SD

Scott D.

COO

Financial Services

### "QwikDial triples workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2019

Pros

QwikDial allows my collectors to easily triple the output from our old dialing system. I am able to see real time statistics, and keep track of everything that is happening at a glace, no matter where I am in the world.

Cons

It is subject to internet connectivity, which most cloud dialers are. It can be challenging when the internet is stagnant.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Hunter Q.

Account Representative

Financial Services

### "QwikDial"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 27, 2018

We have been using QwikDial for many years and are generally happy. However, with the writing on the wall about new bipartisan bills being presented in Congress designed to basically eliminate any ability to use predictive dialing, we are hoping that QwikDial can adjust to create some sort of "click-to-dial" option.

Pros

Integrated with DAKCS collection software. Uploading accounts for call campaigns is done directly from the Beyond system in a single step.

Cons

It would be nice to be able to modify/disable/enable multiple campaigns at once rather than having to select them one at a time. Voicemail drop features need some work, particularly with the reporting back to Beyond.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kelly P.

President

Financial Services

### "QwikDial is a great dialing solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2018

We were able to get QwikDial to work on our thin client environment with help from the great team at DAKCS!

Pros

QwikDial is easy to use and train on. We just recently started 4 new collectors on the product and training time was about 5 minutes. It gives our office a great click to dial platform, and with the software integration we are able to leave messages as well.

Cons

The fact that I can not use the recordings with my speech analytics is a bit of a downfall, but I know DAKCS is aware of this and looking for a solution for their clients, as always!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Compliance Officer

Hospital & Health Care

### "Great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2018

We are able to scale the dialer to what we have as needs on a daily basis. If we need more contacts, we just add a few more lines. It generates some linkback but mostly it generates more return calls. I have had to decrease the number of lines because the collectors could not keep up.

Pros

This product is very easy to setup and monitor. The integration with our collection software makes this a product we will never cease to use. It is very easy to scale for our needs. There is never a need to add hardware or call to get an upgrade to use more lines.

Cons

I can't really think of anything that i dislike about Qwikdial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Ann S.

Collector

Executive Office

### "QwikDial review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2018

Pros

Easy to use. Like that calls are recorded and attached to the debtor's file.

Cons

Sometimes slow depending on internet connection.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mike P.

Collection Manager

Health, Wellness and Fitness

### "QwikDial"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2018

Pros

Very good functionality. Easy to set up and run.

Cons

I have not found anything to be a con at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW B.

President

Financial Services

### "We have used this dialer technology for over a year now and are happy to have made the switch. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2018

Pros

The biggest advantage is its seamless integration with the DAKCS software platform. We do not have to move files into the dialer and then download results. This saves us countless hours of management. Beyond that, the platform allows us to scale up when our volumes are heaviest without the addition of any more Telephone equipment.

Cons

Certainly more expensive when compared to traditional long distance costs, however, we have no hardware to support (since it is cloud based) and the integration with our ARM software saves us the time to offset this increased spend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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