--- title: "Infer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infer Software - reviews, pricing plans, popular comparisons to other Lead Management products and more." source_url: "https://www.capterra.com/p/226517/Infer/" page_type: "product" language: "en" --- # Infer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infer ## What is Infer? Infer precisely predicts which prospects are most likely to turn into high-value customers. Infer analyzes the historical data in your CRM and prospects' actions on your website, as well as thousands of external signals mined from the web, to create lead scoring models. Unlike one-size-fits-all lead scoring solutions, Infer's models are hand-tuned for your company by our data scientists to ensure high accuracy and identify exactly which leads to call now, which to nurture and which ones to drop. ## What is Infer used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infer?[Manage this product listing](https://www.g2.com/products/aurea-software-infer/claim_requests/new?auto=true) ## Infer Overview Updated August 2026 AI summary Infer supports enterprise and midsize organizations in managing and qualifying leads by applying predictive analytics and artificial intelligence across core lead management functions. With features spanning lead capture, contact management, nurturing, and qualification, as well as CRM integration, prospecting tools, and reporting capabilities, Infer is deployed as a cloud-based solution suitable for teams focused on data-driven sales and marketing. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infer 4.0 (2) VS. [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price Contact vendor Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.2 (5,805) Value For Money 3.5 (2) Value For Money 4.3 (4,826) Customer Service 4.0 (1) Customer Service 4.1 (4,856) ## Infer alternatives Highest Rated [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [4.4 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157279/Dynamics-365/) [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) ## FAQs about Infer Overview ### What company size and specific industries is Infer built for? Infer is designed for businesses of all sizes across all industries, making it suitable for small businesses, mid-market companies, and enterprise organizations in any sector. Its broad target audience means it is not limited to a specific industry or company size. Features and Usability ### What are the key features of Infer? Infer offers AI and machine learning for predictive analytics, lead scoring, lead qualification, and demand forecasting. It also includes CRM functions such as contact management, lead capture, lead nurturing, lead management, and sales pipeline management, plus campaign personalization, customer segmentation, data enrichment, reporting and analytics, and dashboard charting. Getting Started and Support ### What training and onboarding options does Infer offer? Infer provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Infer offer? Infer provides phone support and chat for customer assistance. No reviewer feedback about support experience is available, so the support experience cannot be assessed from user comments. The listed channels indicate direct contact options for getting help with product questions or issues. ## Features AI summary Based on 5,388 Lead Management reviews Capterra data shows that buyers of lead management software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **CRM** (**47%**) - **Lead Capture** (**42%**) Infer supports all three of the features reviewers rate highest: **Contact Management**, **CRM**, and **Lead Capture**. Together, these capabilities help businesses keep prospect details organized, track customer relationships across the pipeline, and collect new leads efficiently, allowing teams to follow up faster and manage sales activity with more consistency. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Segmentation Process of dividing customers into groups based on common characteristics Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Blending Merge data from multiple sources to a single data set Infer 22 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Blending: Merge data from multiple sources to a single data set - Data Enrichment: Combines data from internal sources with disparate data from other internal systems or external sources - Demand Forecasting: Forecast customer demand using historical insights and simulations - For Insurance Industry: Intended to be used by insurers - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Predictive Analytics: Predict future data based on historical data sets - Prioritization: Arrange tasks based on the level of priority or urgency - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Target Account Identification: Identify a list of target accounts that marketers want to turn into customers --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Director of Product Innovation Computer Software ### "lead scoring with a very limited scope" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 1, 2019 did not very well for us. we are a software company selling into healthcare companies and none of our scoring models were good enough. Pros the problem with infer is that if you are technology company only selling to other software companies the scoring seems to work, otherwise the scope of use cases is limited. the product integrates well with crm and marketing automation, provides good amount of enrichment for software companies. Cons the overall product has a very high cost and low return on investment. leads scored higher do not significantly improve revenues and we are not having a problem of volumes (very few businesses do). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User WordPress Developer Internet ### "An amazing tool to discard wrong prospects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 14, 2018 Pros It's incredibly ease to use, simple as typing your prospect email and receiving the information you need. Cons It could be cheaper, the tool is great but could offer a low price tier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.