# Page 2 | Emplifi Social Marketing Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Emplifi Social Marketing Cloud the right Social Media Analytics Tools solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226549/Socialbakers-Analytics-Plus/reviews --- Emplifi Social Marketing Cloud 4.2 (38) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Emplifi Social Marketing Cloud ## Showing most helpful reviews Showing 26-38 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tracey M. Digital Media Consultant Consumer Services Used the software for: Less than 6 months ### "Social Bakers are not a cheap product but the information you gain and insights are well worth it. " January 18, 2018 5.0 Pros You won't be disappointed when you get your hands into Socialbakers Analytics Plus. The depth of information along with the simplicity of the way it can be presented will leave everyone satisfied. Cons Possibly a little pricey but hopefully that means many more upgrades will be along to make it worth that bit more! Review Source Response from Emplifi December 12, 2018 Hi Tracey, Thank you for your feedback, we¿re glad to hear that you are finding our product and resulting insights useful! On price: we're continually investing in improving and upgrading the service we provide, committed as we are to delivering quality. Our sales team is always available to discuss individually tailored and priced package options based on your business needs and goals. Best, Socialbakers Team Mark P. Managing Director Marketing and Advertising Used the software for: 2+ years ### "Socialbakers for Marketeers" September 9, 2020 4.0 Great tool to use to support with new brand / fan page startups for learnings and case study all in one place. Pros Comparison and Ads detection is a great function to be used as a part in competitor analysis. Cons Some data syncing may take quite some time to update and we do not know the progress how long it should take. Reason for choosing Emplifi Social Marketing Cloud Familiarity Review Source Praachi J. Strategy Intern Marketing and Advertising Used the software for: Less than 6 months ### "Socialbakers Suite is your answer to better social media Analysis" November 5, 2019 4.0 I had a good experience working on it and would recommend to fellow marketers who are dealing with social media analytics and advertising. Pros The software is easy to use and has a very engaging interface. It facilitates smooth downloading of data from various social media platforms and thus supports companies in analysis. It is an excellent tool for audience targeting, analysis, social listening, and gives great insight into the social media platforms, thereby empowering marketers to take well informed decisions. Cons Having advanced and more detailed analysis through improved dash boards and graphs will be beneficial. Review Source iS iliana S. social media manager Telecommunications Used the software for: Less than 6 months ### "Great but missing features " September 8, 2020 3.0 Pros I like that it's easy to use, the interface is simple and intutituve. I really appreciate the support we have from the chat, the answer is always fast. Cons I feel there are some features missing. I think the most important one for me is engagement rate on a profile level. Normally SMMs need to report this every month (in my case every week) so i'm doing it natively which takes time. It would be great to get this from Social Bakers. Also prime time is missing for twitter and instagram and reach for twitter too. Also being able to schedule stories would be great too! Review Source LC Lydia C. Social Media Specialist Computer Hardware Used the software for: Less than 6 months ### "Great user experience!" September 8, 2020 5.0 I really love the the user interface and how I can filter data or build dashboard with intuitiveness. It's really simple and easy for someone just on-board to learn. Pros We get to build a dashboard not only from scratch with what we want, but also utilize those very useful templates, which are continuously being updated. Now we are also able to connect to data when clicking on the dashboard, and this has been getting positive feedbacks from colleagues too! Cons Comparing to other features, Publisher seems to be not as useful as others. When we schedule posts through Socialbakers, our other team can't track the posts through the social media back-end systems. Though scheduling Story on Socialbakers is helpful for teams to view the schedule more comprehensively, but it would be better if we can get rid of our smartphones when scheulding the stories. (we understand that it is due to technical and policy issues of Facebook and Instagram :)) Review Source KD Kaylee D. Editorial Associate Consumer Goods Used the software for: 1-2 years ### "Analyzing Metrics with Social Bakers" January 27, 2019 4.0 Pros SocialBakers allows our team to analyze metrics in one platform, rather than multiple. The filtering functionality and ability to pull reports is extremely helpful. Cons Reports downloaded from SocialBakers are not the prettiest for sharing across various teams. Review Source Response from Emplifi February 6, 2019 Kaylee, Josh, your account manager, can help you with your reports and their presentation; please give him a call. The value of being able to analyze and report on all your social profiles in one place is indeed an advantage. Thank you for your review! All the Best, Simon and Josh, Socialbakers Team AF Andrey F. Business Development Computer Software Used the software for: Less than 6 months ### "All-in-one smart social media marketing suite" January 30, 2018 5.0 Research on competitors social media content. Pros Our favorite Socialbakers feature is analysis of Facebook Profiles when you can see which posts had the most engagements and which results they achieved running a particular social media campaign. Cons I don't like that there's a limit for time range. I also wish there were more data points for export and content search tools. Review Source Response from Emplifi December 12, 2018 Hi Andrey, Thank you so much for taking the time to send us feedback, we appreciate it. We¿re glad to hear that you are finding it useful to track your Facebook campaigns with Socialbakers and keeping up-to-date with your competition! Your dashboards have a time limit as a current overview of your data - but you can always hop over to analytics to deep dive into the data you¿re interested in tracking further back. Just select a platform and page you'd like to look into and adjust the period. Best, Socialbakers ACM Aung Chan M. Creative Marketing Manager Financial Services Used the software for: 1-2 years ### "Socialbakers is most compatible platform to review our social performance." September 8, 2020 5.0 1) Solving and tracking social performance. 2) content uploading. 3) weekly and monthly social analysis. Pros 1) easy to track cometitor' social performance. 2) Easy to use. 3) Best way to track content performance. Cons 1) not easy to segment comments and Audience feedback. Review Source VR Verified Reviewer Community Specialist Marketing and Advertising Used the software for: 1-2 years ### "Easy To Use" September 11, 2020 5.0 I enjoy using Socialbakers to find the right influencer. Pros For beginner, Socialbakers are easy to use and really help my job Cons For Community, please update your database with more micro influencers Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 6-12 months ### "Great graphs and tools - limited features" October 22, 2019 5.0 I needed a tool that prepares nice reports for clients. It works well. Pros The graphs are really nice and customizable. Provides great information to share with clients and proper looking reports Cons Wish there were more instagram insights and more social integrations for the tool. It feels like a dated and underdeveloped product over the years. Review Source KB Kaïs B. Content creator Internet Used the software for: 6-12 months ### "Great tool" December 21, 2018 4.0 Pros This software helped me a lot doing my social media monthly reports (especially Facebook & twitter ). Cons I couldn't get any report of my facebook groups . Review Source Response from Emplifi January 23, 2019 Kaïs, hi! If you want custom reports, you can always get in touch with our knowledgeable account managers; they¿ll be happy to help you out with these! Thank you for taking the time to add your thoughts about our service. All the Best, Simon, Socialbakers Team VR Verified Reviewer Director, Executive Projects (Office of the DHS Director) Government Administration Used the software for: Less than 6 months ### "The Socialbakers Suite helps me manage engagement of online paid content" July 5, 2018 5.0 Pros Of all the many social media content management suites, I think that Socialbakers is one of the best. It helps me see trends for how many people are engaged with my paid content campaigns. Cons I haven't found a flaw or had an issue using this software just yet. It meets all of my business needs at the current time. Review Source Response from Emplifi December 12, 2018 Hello! Thank you for your feedback. We are so happy to hear that our service is helping you so effectively in tracking your campaign performance and engagement! Best, Socialbakers Team AS Adam S. Senior Manager, Technical Support & Customer Service Computer Hardware Used the software for: ### "null" November 5, 2018 1.0 Review Source Similar Products Featured