# Page 5 | CEIPAL ATS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is CEIPAL ATS the right Applicant Tracking solution for you? Explore 1261 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/226634/CEIPAL-ATS/reviews

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CEIPAL ATS

4.6 (1261)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 7th, 2026

# Page 5 - Reviews of CEIPAL ATS

## Showing most helpful reviews

Showing 101-125 of 1261 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SY

Shashank Y.  
Assistant Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Best ATS I've ever used!"

April 30, 2024

5.0

Pros

I've used most of the traditional job boards (JobDive, BullHorn etc.) but Ceipal is by far the best tool for fast moving recruiting roles. Specially for the managemnt point of view. The BI gives all the insights of whats happening with the team and how good they are performing.

Cons

The Ceipal internal database search engine really requires some attention. It often doesn't give good results despite having good profiles in database.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

My company implemented Ceipal in 2020 and its been really a good move.

Review Source

IL

Ivan L.  
Recruitment Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Ceipal is very user friendly and effective "

June 16, 2022

4.0

The Workflow management is very effective. It is also very effective in the client mangement

Pros

It lets us keep track of every single thing we can think of. It can be used as a CRM HR management tool. It helps you onboarding process and makes the whole process easier

Cons

There are minor bugs in the integrated search of ceipal. Sometimes does not fetch the proper results

Reason for choosing CEIPAL ATS

Because it is very user-friendly, workflow management, onboarding and HR management

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

The user interface was very poor on Job Diva. It could not be integrated with other web-based applications

Review Source

Response from CEIPAL

April 7, 2023

Ivan, thank you for this amazing review. We are glad you like our features like onboarding and workflow management and that you appreciate how our platform serves both as an ATS and a CRM. Integrated search fetches you the profiles based on the primary and secondary skills entered in the job description details. At Ceipal, we strive to provide you with excellent customer experience and service. Thank you again!

TA

Toukeer A.  
Senior Technical Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Easy and efficient "

August 29, 2022

5.0

Reduces time spent with administrative tasks, provides better and faster resume screening, speeds up the recruitment cycle and enhances candidate experience etc.

Pros

Ciepal is an amazing software for recruitment. It is easy to use and user friendly. All the tools are very effective and easily accessible. Integration of systems and services, and the secure sharing of data. Better coordination both internally and with partners, customers, and vendors to achieve better results.

Cons

Whenever our team upload bulk of data, the server gets slow and then other teams face the problem to work on that time. So if ceipal can increase their servers that can be really good for us.

Review Source

AM

Adil M.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "How Ceipal is helpful for Staffing & Recruiting Agencies "

July 6, 2023

5.0

Overall I would like to say ceipal is very easy to use and understandable. All the things like Job positing, Job Boards Applicant tracking are all under same roof and biggest thing all are very easy to find and use.

Pros

Easy to use simple and understandable fonts. Apart from this ceipal offers ATS that will integrate with Job boards like CB, Dice & Monster. This is saving a loot of time and providing as things under the same roof.

Cons

Sometimes when we are least use of Ceipal it automatically log out. Also some of the job posting are not very famous still they are present in ceipal.

Review Source

AZ

Ashley Z.  
Recruiter/ Talent Acquisition Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Great Tool to Continue Developing "

September 6, 2022

4.0

85% satisfied

Pros

I like the integrated search and the note feature I like being able to post to job boards within minutes- I just wish I could view the job posting.

Cons

The features lost from paid for services by using the integration and not directly using the platform. The lack of ability to track activity if working directly on other platforms. Job postings seem illusive and you can’t hyperlink to see your active job post once it live. Would like to see metrics on job posting - how many people interacted with the post. Tracking activity on internal resumes that have already been imported is difficult.

Review Source

Response from CEIPAL

November 28, 2022

Hi Ashley, thank you for reviewing our business. We're glad you like our integrated search and notes features. With regards to tracking activities on job postings, we don't get details from respective job boards. We have noted the rest of your feedback and will be working on it. At CEIPAL, we strive to provide you an excellent customer experience and stellar service. Thank you again!

VR

Verified Reviewer  
MIS Executive  
Staffing and Recruiting  
Used the software for: 2+ years

### "Ceipal Feedback"

August 29, 2022

5.0

Using Ceipal is literally good comparing to Jobdiva which i used previously long back

Pros

I would suggest to use Ceipal ATS because it has more good features and custom options which can controlled easily by the administrator. really easy to train the give instant support by the administrator for the recruiters.

Cons

least part is like we will be getting charged more if we requested for any new customized addons or options as per their policy

Reason for choosing CEIPAL ATS

This has been chose before I joined my current organization. so am not aware of that

Review Source

Bruce S.  
Recruitment Professional  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Working on CEIPAL is a fantastic experience, and while working on CEIPAL, job has been simpler."

June 2, 2022

4.0

Working on CEIPAL has solved many difficulties for me. Switching between different job portals has become a simple task because to Ceipal's ease of use.

Pros

Ceipal's Integrated Search has made things easier for me because I now have access to all of the job sites I use, and recruitment has been a breeze since I started using it. Working has been an amazing experience.

Cons

Backend issues with CEIPAL, such as difficulty opening resumes and errors while moving resumes, are considerable. I experienced this a few days ago, and there is occasionally a lag when loading resumes.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

Better ATS was Ceipal when we tried it on trial basis as the integrating it with other portals made our work much easier

Review Source

Response from CEIPAL

June 13, 2022

We would like to send you our heartfelt thanks and regards for taking out the time from your busy schedule and reviewing us. It was wonderful to hear that you had a good experience. Reviews like this are the reason for which we work hard.

VA

Vishal A.  
US IT Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Ceipal- Good ATS"

June 27, 2023

5.0

In my experience, i have used email merges to candidates and Vendors. Also keeping the records of my Submission and interviews and the number of Views that i have used on Portals.

Pros

We can make out hotlist in which profiles are automatically updated. also the vendor list can be uploaded for the easy mass mailing to vendors. All the submission trackers and reports can be Transparent.

Cons

the number of email merge should be increased instead of 500. Many times the irrelevant profiles are appeared that lead to waste of views.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Mail merge option was not working profiles also seems difficult to use rather than Ceipal.

Review Source

SS

Shalini S.  
Recruitment Professional  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Review for CEIPAL ATS"

August 2, 2022

5.0

I am able to keep track of all the candidates I've ever interacted with. With this ATS, it's also easy to keep your entire team in the loop and work more efficiently. Overall, CEIPAL has helped me produce significantly better results.

Pros

CEIPAL has many promising features but the best one according to me is the feature of adding the notes and tracking all the submissions under the job. Notes really helped my teammates coordinate and understand the needs of a candidate before and after reaching them.

Cons

CEIPAL can do better to improve its employee management database. Sometimes it takes time to load and sometimes it shows some error.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

Ceipal has more features and everything is present there in a much more organized way. Also, Ceipal has the flexibility to use some of the features according to our needs.

Review Source

SD

Sankar D.  
Senior Technical Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best ATS Ever Used"

March 16, 2023

5.0

Ceipal ATS is very much impressive and less time consuming. it helps the business to grow much faster. and it made our work very easy. best ATS i used ever. i can happily recommend to others.

Pros

It was very much useful for our business. Features like having all the job boards like dice, cb, monster and integrated database can be assessed at a same time. Can source the candidates from all the job boards in a single click - That was amazing feature. it helps our business growth and make our work much faster. previously we used job boards separately which is very time consume, but now Ceipal ATS is very helpful.

Cons

I Couldn't see any such dislike. but sometimes hardly we have some server issue with some job boards. that too rarely, once it was done. then it is rocking.

Review Source

Response from CEIPAL

April 6, 2023

We thank you for taking the time to write this review, Sankar. The team here at Ceipal is thrilled to hear such positive feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

TR

Thulasi R.  
US IT Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "User Friendly Ceipel"

September 16, 2022

4.0

i am in the recruitment field in past 2 years in my first job am not using ATS for recruiting. After i join VDart am using Ceipel its easy to use and i like very much.

Pros

simple and understandable for freshers in recruiting

Cons

in filters there sometimes show not matched details if it rectified it will more easy for Recruitment.

Review Source

MJ

Mohammad J.  
Recruitment Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Best ATS Available in the Market"

December 21, 2022

5.0

Over all, I would say, a good ATS with bunch of features but improvement is always exists, need to improve the processing speed and sometimes we send only one email to candidate from Ceipal but he/she gets it multiple times.

Pros

Ceipal has an number of features like, mass mailing (You can mail consultant and vendors with a good number strength in one attempt), can send text and do call just to integrate your voip in Ceipal, multiple job portals like Dice, monster available at one place with same efficiency as individual portals, reporting feature with small and BI technology, you can easily create a candidate profile and job requirement easily, easy to integrate with other software like Outlook and you can easily control the access of features as per designation.

Cons

Slow processing but I think just because of multiple integration with third party software like Dice and Monster. Social profile feature is very good but it source only location and name, not resume but you can search this name and these are good profile as per requirement and string and send them connection request.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

It was just a database with limited and expensive because our employer had to pay separately for job portals and it was not cost effective with low degree of features.

Review Source

Response from CEIPAL

March 25, 2023

We thank you for taking the time to write this review, Mohammad J. The team here at Ceipal is thrilled to hear such positive feedback. We have noted your feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

SG

Shahrukh G.  
Senior Technical Recruiter  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "ATS Ceipal Is Easy to use"

June 27, 2023

4.0

I started my carrear with one of recruitement company where i am using Ats Job Diva Company Name Was E Solution After the completion 4 Months With They Switch To The Ats Ceipal Where i worked 1 year With This Ats After that i left the company and and Use Job Diva For One Year 3 Months I Joined This Company Excelon Where i got a chance to use Ceipal Again I am Very Happy to use this overall i am having 1.5 Years Of experience With Ats Ceipal.

Pros

By using ATS Ceipal, we can take Our recruiting process to the next level and find the best candidates for our organization.what i like the most about it ATS Ceipal allows me to collaborate with other team members on recruiting tasks, such as reviewing resumes, scheduling interviews, and providing feedback. This way, we can ensure that everyone is on the same page and improve the overall quality of your recruiting process.

Cons

What I Dislike About When I am Doing internal And External Submission Interface is though as compared to ATS Job Diva.

Review Source

Response from CEIPAL

August 8, 2023

Thank you for taking the time to write this review, Shahrukh. We take immense pride in the above functionalities. We'd like to know more about your experience; please write to us at support@ceipal.com, so that we can help you better. Thank you!

Tiffany A.  
Site Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "What I imagine being stuck in a labyrinth would feel like"

January 15, 2021

2.0

If I were looking for a new job, and the position in which I was interested used Ceipal in any capacity, I would probably not take that job for that reason alone. It is a bigger headache than help in my experience.

Pros

There are a lot of filter options the user dashboard, and the cards are somewhat customizable. The most useful feature is it's ability to integrate sourcing sites like Dice, Monster and CareerBuilder directly into Ceipal's platform. Does a decent job of populating work authorization statuses for candidates (mostly due to its integration with Dice).

Cons

Where to begin...this is the most convoluted platform I have ever seen, no exaggeration. There is no way any team, no matter the size, could possibly utilize every piece of Ceipal, which is true of a lot of ATS, but this one is overwhelming to the nth degree. Parsing a resume takes a long time to load because the data entry page has about 150 blanks you can fill in (obviously not all are required, but it is a LOT to sift through regardless). You cannot reassign ownership of old candidates at the user level, must be done by an admin. Email tracking is spotty at best, at least with Gmail. Mobile app does not work at all, I have not once been able to successfully log into it (keeps telling me wrong password, and I know it isn't), and there isn't a responsive version of the system you can access on a mobile device's browser. I'm just going to stop there.

Review Source

Response from CEIPAL

March 24, 2023

Hi Tiffany - Thank you for taking the time to write this review. We understand learning a new product can be frustrating and we are disappointed to hear that you experienced this. Our team strives to deliver top-tier support and would like the opportunity to work with you to help you with the difficulties you have experienced. Our platform can be configured to meet your specific needs and our team can handle this for you once we know your unique requirements. Please contact support@ceipal.com and we will resolve any issue. Thank you!

VR

Verified Reviewer  
Director Talent Acquisition  
Staffing and Recruiting  
Used the software for: 2+ years

### "Ceipal One of the best tool, user Friendly, easy access, great results, Productive outcome. "

September 23, 2022

5.0

Its Great, We are a happy client, Our Success Rate is immense post using this tool and the user friendly interface is the plus point its easy for our new hires to learn and start working. Productive Tool with systematic approach has made this a go to product Thanks

Pros

User Friendly, Productive Results, Systematic Approach. In Detail Profiles. Time Saving tool with high success output

Cons

If they can add few more job portals in affordable price that will be great

Reason for choosing CEIPAL ATS

Systematic Approach, User Friendly, Easy Access and Learning, Cost Effective, In Detail information, Productive

Review Source

ZI

Zarka I.  
Recruitment Professional  
Information Technology and Services  
Used the software for: 1-2 years

### "I honestly believe CEIPAL is a very efficient ATS tool. "

June 15, 2022

5.0

The overall experience with CEIPAL ATS has been very good and I highly recommend this to every Professional who wants to ease their task. It is worth it.

Pros

I have been using CEIPAL for a year almost and I believe it is the convenient tool to keep a track of all the qualified candidates, to source their resumes by just a single click. The integration was not difficult with CEIPAL and it helped us to work very effectively.

Cons

Sometimes there are some lagging issues but overall it works fine for me.

Review Source

Response from CEIPAL

April 7, 2023

Zarka, thank you for this amazing review. We are glad that you like the ease with which Ceipal helps you source candidates and migrate into the system. We're thrilled that you are having a wonderful experience with our software. This validates our teams' hard work and dedication. At Ceipal, we strive to provide you with excellent customer experience and service.Thanks again!

VR

Verified Reviewer  
Sr. Technical Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### ""Best Recruitment and Application Tracking System Platform""

July 3, 2023

5.0

"Ceipal ATS" help me in every aspect and every stage of the recruitment process be it sourcing, pre-screening, screening, interviewing, onboarding, rejecting, etc. It will be helpful in increasing the overall efficiency and cutting the time delay in each stage of the recruitment process.

Pros

"Candidate Search" is the most important feature which i can mention here because Ceipal provides a plenty of the options and filters at the time of searching the candidates as the job description. Ceipal is easily to use for the recruitment processes. It is easily able to get integrated with our current business and its needs.

Cons

When to talk about which features are missing, I don't think so, as the needs arises the ceipal provides a plenty of the options and filters which will cater the needs. But, nonetheless, as in this world of technological advancement there is need for adopting new technologies as per the current and upcoming scenario.

Review Source

SG

Sawyer G.  
US IT Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Review for ceipal "

May 10, 2024

5.0

CEIPAL ATS has many strengths, there were some areas for improvement. Occasionally, we encountered minor glitches in the system, but these were quickly resolved by the support team. Overall, our experience with CEIPAL ATS has been positive, and we would recommend it to other businesses looking for a reliable and comprehensive applicant tracking system

Pros

its user-friendly interface, customization options, comprehensive features for managing the recruitment process, integration capabilities with other software tools, and responsive customer support

Cons

occasional technical glitches or bugs, a learning curve for some of its more advanced features, and limitations in customisation for specific workflows

Reason for choosing CEIPAL ATS

CEIPAL ATS stands out for its comprehensive features, which cover every aspect of the recruitment process. From candidate sourcing and tracking to interview scheduling and onboarding, the platform offers all the tools necessary for efficient hiring. What I liked most was the user-friendly interface, making it easy to navigate and utilize even for those new to the system. The customization options were also impressive, allowing us to tailor workflows, templates, and reports to our specific needs. Integration capabilities were seamless, enabling us to connect with other HR tools and systems effortlessly. This enhanced our overall functionality and efficiency. Additionally, the responsive customer support team deserves commendation for their assistance and guidance whenever needed. They ensured a smooth user experience and addressed any issues promptly. While CEIPAL ATS has many strengths, there were some areas for improvement. Occasionally, we encountered minor glitches in the system, but these were quickly resolved by the support team. Overall, our experience with CEIPAL ATS has been positive, and we would recommend it to other businesses looking for a reliable and comprehensive applicant tracking system.

Review Source

Shashank V.  
Recruitment Professional  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Best Review of Ceipal"

December 15, 2022

5.0

The overall experience is really very good. I am a regular user and a recruiter which makes Ceipal more easy to use and learn than other applicant tracking system.

Pros

Nothing as of now which is a pros about this software.

Cons

The main merit of this software is the safety and security of your data as well as the candidate's information which is very safe and secure in Ceipal.

Review Source

Response from CEIPAL

March 25, 2023

Thank you for leaving us such a wonderful review, Shashank. We're happy to hear that you're enjoying our functionalities. Our team is dedicated to providing extraordinary customer experiences and support. Thank You!

HS

Hadi S.  
Recruitment Team lead  
Staffing and Recruiting  
Used the software for: 2+ years

### "Ceipal ATS "

June 2, 2022

4.0

Whatever our basic requirements are white switching from the existing it had all of them. Starting from the transition it was smooth and easy. In a month, the team ensured to educate and train admins/ users about the product and helped us to understand and learn more about the product. Is has been a great experience for the team and the tool was in our budget.

Pros

Dashboards and ease of access. The system can be customizable as per the requirement and very easily. The resume search feature is a lifesaver and saves the work of uploading the resumes manually. Power BI helps to get the required reports in the format/diagram we want. The system is very fast compared to other ATS when it comes to resume search. It loads the search results in less than a minute, even if the system fetches 10000's of resumes and the support team is very responsive and helpfull.

Cons

The system is loaded with tons of features and it is difficult to access all of them at once sometimes we lose the best of the features in the mix. Rather than focusing on developing new features, the development team should work on improving the current. Monster integration is a serious issue right now, if we look at the integration the system is integrated with the OLD API. The team should work on timely integrations.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Reason for choosing CEIPAL ATS

Pricing, features, and Integrations.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

Because the OLD ATS lacked the functions such as integration, Reporting, customizations and many more.

Review Source

Response from CEIPAL

February 6, 2023

Hi Hadi, thank you for writing us a review. We are happy that you appreciate the seamless transition experience you had with us. We are also thrilled that you love resume search, Ceipal BI, dashboard, speed, and the multiple customizations available. Monster has a new version called Search Monster which has not been released to any ATS; this is why you are facing an issue with Monster integration. At CEIPAL, we are dedicated to providing excellent customer support. Thank you!

RS

Rohit S.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "CEIPAL ATS - Everything you need as a recruitment company"

March 16, 2023

5.0

My overall experience with CEIPAL in these two years have been pretty amazing. I would recommend every startup or any established company to buy this for a better approach in recruiting and staffing.I use almost all the features of CEIPAL everyday and the interface is very user-friendly which is making it easier for me to do all the assigned tasks.

Pros

The most liked feature of CEIPAL is that its never under maintenance during my working hours so I don't have to wait at all to get my work done which I had to do when we used to use our own company's ATS.From sourcing candidates to onboarding them and after that managing database of every candidate, CEIPAL does it work so skillfully that you will be amazed.

Cons

Now it has been almost two years since I am using CEIPAL ATS. I got so amazed by its features that I even insisted my company to get me the mobile app version of CEIPAL as well. Our calling partner VOIP is also integrated with CEIPAL which is a cherry on the top. I have literally have no complaints with CEIPAL as it is more than perfect for all the jobs I have to perform using it.

Review Source

Response from CEIPAL

April 6, 2023

We thank you for taking the time to write this review, Rohit. The team here at Ceipal is thrilled to hear such positive feedback, and we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

RK

Ruwais K.  
Senior Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Best Recommendation! CEIPAL "

February 13, 2023

5.0

We in iQuasar were using JobDiva and it has been close to 3+ years since we started Using CEIPAL and honestly we have seen and experienced a great change and success in all of our Recruitment processes in every perspective and we are always integrating new options/things (new Job boards) in Ceipal and it gives us good flexibility to smoothly run our company recruitment/HR/Staffing operations. Thank you!

Pros

CEIPAL is the best recruitment tool I have ever used. This ATS is a must have for all Staffing and recruitment needs. Ceipal offers you a very easy and a customizable way to post all your active jobs with multiple filters that greatly helps you to attract the best talent. Ceipal is a very easy to use tool to track all of your candidates that are in the process. It provides you with very detailed yet comprehensive views of the candidates.

Cons

Ceipal has been always improving since it's start with sometimes monthly/quarterly updates and there is always a room for improvement but there is perhaps no better ATS than CEIPAL.

Switched from

[JobDiva](https://www.capterra.com/p/129831/JobDiva/)

Due to Job Boards intergration.

Review Source

Response from CEIPAL

March 25, 2023

Ruwais, thank you for taking the time to write this review. The team here at Ceipal is thrilled to hear such positive feedback. And we will share it with the development team—the masterminds behind our ATS. Your review validates our hard work. Thank you!

DR

Deepika R.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Ceipal ATS"

March 23, 2023

5.0

I have been working 1nd half years also still I don't have issues on their and also happy to source in ceipal ats

Pros

I have been working as a recruiter 1 nd half years and I used to source the candidates in ceipal ats. I always easy to put the strings and finding a better candidates as well. In ceipal ATS we can do mass mail and vendor emails as well. Also I'm happy to source in ceipal ats.

Cons

Nothing but sometimes some strings given the wrong candidates and also some candidates are number not in the service as well

Review Source

Response from CEIPAL

May 2, 2023

Thank you for leaving us such a wonderful review, Deepika. We're happy to hear that you're enjoying our functionalities. Our team is dedicated to providing extraordinary customer experiences and support. With regard to your feedback about search strings, we have a feature in our system called the "String Builder," which will auto-correct the String you enter. Please reach out to your dedicated Key Account Manager about this for help. Thank You!

VR

Verified Reviewer  
Managine Partner  
Human Resources  
Used the software for: Less than 6 months

### "Amazing customer service + best pricing for a small company = 100% recommend"

May 25, 2021

4.0

Frustrating to learn how to use it, initially, but their support team is amazing. Dedicated support rep, great project management, great responsiveness. Whenever you buy a product, it's always about the support after the fact. Specifically with an ATS/CRM: you're never going to be able to fully utilize/figure it out by yourself. No matter what solution. Unless you buy a "lite" version of some other software with 10% of the functionality. And then you're going to end up paying more as you upgrade to more and more functionality.

Pros

I really can't do much self service, or I don't know-how. That being said, their LIVE support is so fast/responsive that I don't miss having self support. I can't say this enough. I spent 40+ hours with our onboarding support rep (\[SENSITIVE CONTENT HIDDEN\] is the best!) before he turned me over to my regular support rep. Often times same day response and great great great support. My regular support rep, \[SENSITIVE CONTENT HIDDEN\], is also on point. I initially had my doubts having an indian software company as my ATS of choice, but really, they have crushed it. Strong communication skills, rapid response, and incredible value. Can't say it enough. So, yeah. I don't miss/need the self service portal. Since this for overall feedback, it's important to know that this is a BIG piece of software in terms of functionality. EVERYTHING is unlocked so you have to go from knowing zero about it, to having (literally) the whole solution at your fingertips. It's a lot to learn/handle. I love it.

Cons

Some of it feels a bit clunky, there are some grammatical/syntax errors or awkwardness in how they word things. But that's maybe .1% of the overall solution.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)

Reason for choosing CEIPAL ATS

Price and functionality. And then the promise of unlimited tech support

Review Source

Response from CEIPAL

November 9, 2021

Thank you for taking the time to write such an amazing and beautiful review. Our team appreciates your feedback. This review made our day. We have noted down your recommendations as well, and we will take them into consideration. We are dedicated to providing an excellent user experience and support, and your review affirms our team's hard work Thank You!

VR

Verified Reviewer  
Executive Talent Sourcer  
Information Technology and Services  
Used the software for: 1-2 years

### "King of ATS"

September 16, 2022

5.0

easy to use, perfect to find out candidates and i suggest all recruiters to use Ceipal.

Pros

impacting features are to use the location search and radius search.

Cons

please try to remove the out dated and passive candidates and fake resumes its all highly annoying and dumping the storage.

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