# MRI Residential Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MRI Residential Management Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/226831/MRI-Residential-Management

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# 

 MRI Residential Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MRI Residential Management

## What is MRI Residential Management?

MRI Residential Management is a property management software that centralizes operations for residential professionals. It streamlines property, resident, and financial management. The software features an intuitive interface, data-driven insights, and a user-centric design. It offers a unified portfolio data for informed decision-making. The tool optimizes tenant satisfaction and revenue for property professionals.

## What is MRI Residential Management used for?

[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/)[Apartment Management Systems](https://www.capterra.com/apartment-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

81%

Neutral

15%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MRI Residential Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mrisoftware.com&name=MRI Residential Management)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MRI Residential Management

4.1 (27)

VS.

[4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (27)

Ease Of Use

4.8 (515)

Value For Money

3.6 (5)

Value For Money

5.0 (496)

Customer Service

3.7 (26)

Customer Service

4.9 (491)

## MRI Residential Management alternatives

[4.8 (705)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/226831/MRI-Residential-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Financial Management

Plan, manage, and track the financial activities of an individual or organization

For Residential

Specialized for organizations who focus on residential projects

Lease Management

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Maintenance Management

Manage, maintain and track the performance of assets and equipment

MRI Residential Management 8 features

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Plan, manage, and track the financial activities of an individual or organization

Specialized for organizations who focus on residential projects

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Manage, maintain and track the performance of assets and equipment

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Get Advice

We can help you find the software with the features you need.

Features

4.0 (27)

4.0

Based on 27 reviews

## Pricing

Value for money

3.6 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.6 (5)

3.6

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (26)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (26)

3.7

Based on 26 reviews

## User reviews

Overall rating

4.1

Based on 27 reviews

Filter by rating

5(9)

4(9)

3(8)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MM

Marilyn M.

Property Manager

Real Estate

### "MRI is Excellent for Property Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 17, 2025

Our experience has been wonderful and very productive for us!

Pros

MRI integrates with our property management software. We can process an application directly from our software which reduces errors. Their decisions come in very quickly which enables us to convert and application to a lease!

Cons

Every once in a great while it takes longer to get a criminal background completed; however, I believe this is more about the location of the records.

Switched from

[CompuFACT](https://www.capterra.com/p/186971/Compufact-Background-Checks/)

We had a local company that processed the application. Faster decisions with all the information that we need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

II

Ingrid I.

Associate

Real Estate

### "Easy From one and all I need after 8 years "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2020

Good and I have always Recommended Companies will provide its own variations but always good

Pros

Even though training was a choice I learned to use it by navigating by myself and at my pace . All the tools are in the right spot, when changing companies the MRI I found was more evolved with different tools but still the same easy access to all I Needed

Cons

One thing I didn’t like is that when leases for one particular case for instance a 3 months lease , if the company doesn’t provide it then MRI won’t do it , the whole system has to offer it all

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Pearl A.

Accountant

Commercial Real Estate

### "I have great experience working with MRI Residential Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 12, 2017

Pros

I like the ease of doing bank recs and entering journal entries. I also enjoy the layout of the program.

Cons

Sometimes I find it difficult to find a specific report that I would like to use. I also don't like the fact that I can't have two reports open at once.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

ela l.

Regional Director, Multifamily

Commercial Real Estate

### "Nice bells and whistles; If only it functioned"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 12, 2017

Searching for new options

Pros

Online leasing capability and the ability to "plug" into other software options; Has solid G/L functionality and so if the Leasing end was more functional, would be great.

Cons

Not intuitive to use; Feel like I need to be a programmer to create the reports I need to run the business; 45 minute hold times for EVERY support call.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michael K.

Sales Manager

Commercial Real Estate

### "Best Residential Management Software I Have Used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 27, 2017

I have worked in property management for numerous years and have experience with six different residential management products. I will admit MRI (like most) can be a little glitchy and slow at times but what it lacks in that it makes up for in the variety of reports you can pull and is probably the easiest system to correct errors in and make changes in. I personally specialize in marketing underperforming properties and so it's so great to be able to pull specific demographics about the resident population and the trends of leasing efforts. MRI is attractive, easy to use and will amaze you with the amount and type of data that can be populated and displayed. In my opinion, this system is the best for competitive leasing agents, and larger properties.

Pros

Huge variety of reports that are a massive help in marketing efforts. Easily correctable errors, to ensure accurate reports.

Cons

Does not allow for "paperless" resident files as easily as other programs, not able to attach PDF's into residents accounts easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Steven F.

Sales and Service Supervisor

Commercial Real Estate

### "Great and Reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 14, 2016

I have been using MRI for almost 3 years and it's my daily lifeline for business. It integrates very seamlessly with other programs which are a huge benefit, such as MRI and LRO Rainmaker

Cons

I wish there was a way to view multiple resident accounts at once. Also, I wish you could adjust view settings, for example when you type a resident's apartment number I wish their phone number and email address would pop right up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Connor H.

worker

Commercial Real Estate

### "Property Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 2, 2016

This software is nice to be able to see everything in one place. I also like how I can view it on my phone.

Pros

A phone app to be able to see it when you are not by a computer.

Cons

none

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NT

Nyree T.

Property Manager

Commercial Real Estate

### "Great product "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.5

3.5

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 8, 2016

Pros

I like that they are continuing to improve the product and hopefully give us everything we need. I like that they give you upgrades without having to make it yourself, and I definitely like that they changed MRI web so that it was more commercial focused versus residential.

Cons

When we purchased and went live with the product, we were promised things that the software didn't have. I believe that was in the hopes that it would have that eventually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PH

Pam H.

Commercial Real Estate

### "Excellent Product - Still In Implemenation State"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2015

Pros

I was using five different software products in the past, but MRI does it all!

Cons

There is nothing that I do not like about this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Amanda C.

Commercial Real Estate

### "Property Accountant "

3.5

Overall Rating

3.5

3.5

Ease of Use

4.0

4.0

Features

3.5

3.5

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 11, 2014

Pros

The bank reconciliations are rather easy, and the trial balance is easy to read. It saves previously run reports for a period of time. I also like the ability to create automatic reversal entries and the recurring journal entries.

Cons

Sometimes, the reports won't run, it freezes up/locks up, and there is a lack of correct export from the Boston Post; I'm not sure if it's due to MRI or Boston Post.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/226831/MRI-Residential-Management/reviews/)

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Popular comparisons

[Innago vs MRI Residential Management](https://www.capterra.com/compare/166893-226831/Innago-vs-MRI-Residential-Management)

[DoorLoop vs MRI Residential Management](https://www.capterra.com/compare/211768-226831/DoorLoop-vs-MRI-Residential-Management) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)