# Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover-/reviews --- Clover 3.8 (566) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 JA Josh A School District EmployeeEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant.“ July 18, 2024 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices.“ February 1, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants.“ September 12, 2024 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it.“ February 1, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.“ September 12, 2024 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “One drawback of the Clover POS system is its cost structure. While the system offers a range of features and customization options, it can become expensive, particularly with the additional costs for hardware, software, and transaction fees.“ September 12, 2024 ## Showing most helpful reviews Showing 1-25 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Luis A. Digital Apprentice Design Used the software for: 1-2 years ### "Clover Review" June 9, 2023 5.0 Clover is very easy to use, doesn't take much space and it makes paying for merchandise and services fast and easy. Pros It's very easy to use, and I love how it accepts so many kinds of credit cards and forms of payments! Cons I don't like how sometimes it will take a few tries to read a card, which can make customers desperate and annoyed. Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source JS Jen S. Manager Retail Used the software for: Less than 6 months ### "Loyalty Programs Buyer Beware" July 30, 2025 1.0 The hard ware of the system, was nice. If you are a new business owner and you will not have a loyalty program then this will work for you. If you are a current business with a loyalty program THIS IS NOT THE POS FOR YOU. Pros The easy and look of the actual system, card reader, customer reader, receipt, and the sale screen was really nice and easy to work with. However I only work with it for 3 days, then I was DONE with Clover. Cons They lied. I spoke with a \[sensitive content hidden\] who are sales men for Clover. My questions where very straight forward (because I've been lied to in the past with other POS system sales men). I am already an established small business owner with over 7,000 customers in my loyalty program. I was looking for an up grade in systems BUT my customer had to transfer over to the new POS. They both told me, "yes" the customer will transfer over. However they FAILED to finish that sentence (I did not know until 3 days later) that yes, my customer would transfer over into an app that I can see all of them BUT they would not integrate or come up in Clover. AND all the new customers you get using Clover, will now become Clovers. You can not see their info, to send out emails or text message about your products. With in 3 days of hooking up this system and using them and trying to figure out why I could not bring up my existing customers. I called the help line and the 3rd person I talk to (who was really nice) told me the truth. They will not intergrade and you can not see your new customers. I stop using them that day. And it took over a month to get my money back. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) I wanted to up grade the hardware system Review Source ET Elias T. Owner Tobacco Used the software for: 2+ years ### "Clover is a ripoff" December 16, 2025 1.0 I liked it, however, if time comes back I will never use clover again. Premium money for a basic pos Pros Register was okay, modifiers and categories are a little messy. Good for restaurants because they don’t have to deal with barcodes. Inventory system is weak Cons Limited functionalities, many pos systems are way ahead of the game. i have had over 20 units throughout my business venture and I got to say, they are a ripoff. You buy system, if you move to another merchant you have to buy a new system. Money spent wasnt worth it. Review Source BC Brandon C. LLC Member Restaurants Used the software for: 1-2 years ### "For Mobile Users" April 15, 2025 5.0 Have had no issues with Clover. Been a user for 2 years. If your a mobile user there is nothing better. Pros The Clover Flex handheld is the best! We use clover because they have the built in technology for cellular signal into there device. Other competitors do not. Works great for mobile users. Cons Dashboard and menu items could be more fluid. Statements on the backend can be a little difficult to follow. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square does not offer a mobile device without needing wifi Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source SV Shanna V. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "The machine works fine but customer service is terrible" December 23, 2024 1.0 Have made 4 calls with extreme wait times each time. I was tossed around from person to person and never got anywhere. After an hour of waiting and re-explaining the reason for my call, the line went dead. They ask for a call back# in case you get disconnected but no one has ever called me back. I scheduled a call back and never received it. It is difficult to communicate with many representatives. When you call, it is no surprise that they have to mention they won't tolerate abusive behavior. Very frustrating experience. There was a miscommunication and a device was sent to me in error and charged to an account that it should not have been charged to. When I called they said it couldn't be returned or refunded. When I got transferred to yet another dept, the line went dead. Now what? Pros The machine and online dashboard work well and are easy to use. Cons The phone support is atrocious. Getting through to someone is a lengthy process and the technology doesn't always function as it should. My calls were disconnected and no one has ever followed up with me, so I go through the process all over again. It is still unresolved. Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) poor customer service- although we would have never guessed the customer service with CLOVER would be worse. Review Source TD Tal D. President Warehousing Used the software for: 6-12 months ### "BAD EXPERIENCE - WORST CUSTOMER SERVICE - UNORGANIZED" February 14, 2025 1.0 bad experience. DONT EVER DO BUSINESS WITH CLOVER. they overcharged one month fee, I called to claim the money back and was on hold for half hour. The customer service guy was not nice and helpful. He did not know what he talked about then he hung up on me. Very rude, nothing has been done, I still cant get the money back Pros Rate is reasonable, nothing else to like about Cons Overcharge monthly fees, customer service Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) they are better so much better you. Please improve your service Review Source LS Lyndie S. Owner Operator Hospitality Used the software for: 1-2 years ### "Clover for easy payment." February 9, 2025 4.0 Positive experience. Ease of use. Good uou can activate sim card in case of power outage. Good support. Pros Very user friendly. Easy read screen. Easy to go back on payments and reprint. Good support if needed. Cons We can capture payment and redeem gift cards but cannot reprint receipt if customer takes both copies. Does not show under transactions. It does not show sales and redemption of gift cards on settlement report. Would be great if it was intergrated. Fyi we use Ackroo gift cards. Review Source Saemi P. artist Arts and Crafts Used the software for: 1-2 years ### "not recommend it" August 13, 2024 4.0 the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service. Pros Honestly that I do not have like most about clover... I have a bad Experience .. Cons at least is simple and simple.. however there are better one Than this.. I would not recommend it Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) after bad Experience that made me I do not want to pay for the fee to use it and it is expensive Review Source CS Christopher S. Owner Retail Used the software for: 2+ years ### "With clover you can’t go wrong" October 21, 2024 5.0 I opened a store in the local mall with very little time for buildout and hire let alone learn then train new staff on a POS system I didn’t know myself yet. But thankfully the equipment came on time and was such a breeze to learn that I thanked them then and I thank them now Pros Ease of use. I have a retail store and some of the employees are a bit older and some are high school age. But no matter what group they fall in they all get the flow of the system Cons The processing charges. I’m not going to lie for anyone. The ease of use is offset by the cost of use. But still well worth it. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover All the extra bells and whistles. Plus it is a lot more attractive than the competition Review Source RS Rocco S. Operations Manager Hospitality Used the software for: 1-2 years ### "Great payment system" February 25, 2025 5.0 A good experience with no issues since the time we joined. Pros Great dashboard and reports building. The online interface is easy to navigate and complete with all information needed. Cons It's not possible to integrate with POS systems Review Source JS Jessica S. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Clover business owners insights" December 5, 2024 4.0 Furthermore using clover is very helpful when it comes to taking payments from small to large businesses, user friendly, cloud based, you can give certain rights to your users. Pros Clover is very user friendly, they have different hardware options they can operate from and cloud based system. Cons The only cons I would have about Clover is that they could be high price, they have sometimes system crashes, it can take offline payments, but some they may require internet connection Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover clover was very high talked at the time we were searching for options Review Source DO Dana O. Remote CSR Veterinary Used the software for: 2+ years ### "Great Payment Processing System" September 15, 2024 5.0 We use the clover terminals directly in office and team members who work remotely are able to process payments directly over the phone using the virtual terminals. Pros We're able to easily process our transactions through the terminals as well as remotely online. Cons The product is fantastic. The only thing I wish was that the processing terminal was the first page that opened up. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) We were looking for a more user friendly system to collect payments that had less technical difficulties. Review Source AP Annette P. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Clover sucks and so does the customer service." March 29, 2025 1.0 Terrible experience, would not recommend to any small business. They will not assist you in any way Pros Nothing. Clover sucks. They will not answer calls or take item back because it didn’t work for me. Only charge for something I can’t return. Tried going to bank with no help there and they were the ones that talked me into using it. Now I get bills and I don’t even use it. Very disappointed. Cons Will not call me back, I even sent a letter to contact them. With no reply. So why should I continue to use the item at all if they are not dependable. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Clover Bank talked me into trying it and it doesn’t work for me. Tried taking it back to bank and calling clover to return. No answer, all I get is the bill Review Source MK Marnie K. Designer Design Used the software for: 1-2 years ### "Clover is sometimes lucky" September 3, 2024 4.0 Pros It's pretty easy to use and makes processing payments pretty seamless Cons Can be a little glitchy at times and I have had to turn away customers because it wouldn't work. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) App always crashed and I needed something more reliable. Review Source BP Bill P. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Clover is a top notch payment processor!" November 25, 2025 4.0 Overall I like Clover better than other payment processors for value, ease of use, and ability to maintain mobile payments - but know that if you're using them across many stations, you will need early controls! Pros Clover is incredibly easy to use and intuitive based on other payment processors. It processes funds quickly, and is relatively easy to navigate sales through singular machines. Our clover machines move well across our campus. Cons Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive. Review Source LF Leah F. Manager Cosmetics Used the software for: 1-2 years ### "Clover - Leah’s review " August 21, 2025 5.0 Overall, clover was easy to use, easy to interact with the clients with and kept the clean, digital look of our salon without a bulky, outdated POS system Pros Clover is easy to use, makes payment processing super simple and has a great customer support if you ever need it. Having a more digital point of sale helps with the customers as well when completing their sales. Cons We had to type in the amount of the transaction which would sometimes result in an incorrect amount being charged to the client instead of connecting with our software to pull up the amount automatically. Review Source JI Jackie I. Events Coordinator Restaurants Used the software for: 1-2 years ### "Clover Review" May 7, 2025 5.0 Pros Absolutely crucial for quick event bookings! Made it so easy to take payment via the phone or online in such a short amount of time! Also insanely easy to use! Cons The login only remembers your log in for 2 weeks then you need a code and only gives you one user with a code Review Source AP April P. Retail and Educational Lead Partner Retail Used the software for: Less than 6 months ### "Great for small businesses!" December 27, 2024 5.0 It was great to begin my business with low volume inventory and sales. Pros It was quick and easy to set up. The device was easy to use in my store. Cons No inventory system No calculation of sales tax Review Source JL Jessica L. Owner, Lead Physician Alternative Medicine Used the software for: 1-2 years ### "Easy to use, basic features " February 18, 2025 4.0 Used for my small medical practice, solo practitioner. Pros The mobile device was easy to use, good price. Cons The transactions were difficult to track in terms of who the payer was. Review Source SB Scott B. Barrista and customer service Education Management Used the software for: 1-2 years ### "Great point of sale system for a small business." February 14, 2025 5.0 We use it as our point of sale software and hardware for a small cafe. Pros Simple and intuitive interface allows me to interact with customers and process payments. Cons We have had some connectivity issues with one of the terminals in the past but it was resolved. Review Source RW Randy W. Owner Hospital & Health Care Used the software for: 2+ years ### "Clover Merchant Processing" September 25, 2024 5.0 So far so good. We've been using them since 2017. Pros All the information that I need is easy to see on the dashboard. Their devices look slick, modern, & hi-tech. Cons Their terminals are expensive. They no longer allow payment requests/invoicing for healthcare offices. Review Source JA Josh A. School District Employee Education Management Used the software for: 1-2 years ### "While not as popular in my area as other ordering apps, this is a decent option!" July 18, 2024 3.0 My experience with Clover has been that there are a couple of small restaurants that I love going to offering rewards through Clover. I have utilized Clover for those very incentives, which is awesome. I just wish there were more restaurants that could offer service through this app. Pros I really appreciated that some restaurants give incentives to customers when ordering through this app. It tracks how many times you've ordered and how the rewards are stacking up. I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant. Cons This app is not as popular as many others. I have very few restaurants in my area that offer ordering through Clover. I have so many different restaurant apps on my phone! I only go to a couple of restaurants that offer service through Clover. Additionally, the user interface isn't the most visually appealing. Review Source VR Verified Reviewer Owner Entertainment Used the software for: Less than 6 months ### "Horrible Experience" August 16, 2024 1.0 Horrible and tedious and stressful and irritating and annoying and expensive with no return of investment. Pros Was informed I was sent to collections before it became it extravagant amount to owe. Cons Horrible costumer service. One guy was completely rude. Everyone has accents and are difficult to understand. Could not afford the monthly billing fees which I was not forewarned about so got an NSF notice from my bank and was sent to collections. The process of trying to complete the compliance paperwork was so tedious, took so long, was full of technical jargon and could not get any assistance with it. Review Source Similar Products Featured