--- title: "Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Clover the right Payment Processing solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/226864/Clover/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Clover 3.8 (586) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews Jesse Z Software EngineerComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Clover provides numerous options for payment options such as with Apple Pay, credit card with chip or swipe, or even cash.“ July 24, 2026 VB Vincent B ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “What is even more disappointing is that Clover has never offered any meaningful solution, escalation, or compensation for the time and revenue lost due to their mistakes and delays.“ June 23, 2026 AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 KP Kathie P OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: 6-12 months. “We have had no trouble at all with the processing quickness, or accuracy.“ June 5, 2026 RH Reagan H OpticianMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing I could say that I dislike about it is only when we accidentally forget to put the device on the charger correctly because sometimes it can be tricky, and it does not always get charged, but that is mostly user error.“ April 27, 2026 SB Shannon B Office AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device.“ February 7, 2025 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices.“ February 1, 2026 ## Showing most helpful reviews Showing 1-25 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Four leaf Clover" March 26, 2026 5.0 A true lifesaver for a seamless payment process at events large and small. As an event planner, having this option on site has made on site event payments a breeze for clients and guests. Pros I am a private event planner and Clover has been a game changer! I'm able to use it at any venue, in any weather condition, indoors or outdoors, no matter the occasion! It's the perfect party accessory! Cons NO cons! It was super easy to learn and share with my team! They picked it up quickly and we used it for an event the very first day we got it! Review Source KP Kathie P. Owner Apparel & Fashion Used the software for: 6-12 months ### "Seamless payment processing " June 5, 2026 5.0 We have had a Very good experience so far with Clover payment processing systems. We have been pleased with every aspect. Pros I like the seamless Payment processing. We have had no trouble at all with the processing quickness, or accuracy. Cons There is nothing that I don’t like about Clover processing payment system. The fees are less than what we were paying with square! Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We switched to Simple consign and they were not compatible with Square Review Source DH David H. Owner Restaurants Used the software for: 2+ years ### "BUYER BEWARE" February 1, 2026 1.0 The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products. Pros Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people. Cons Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Ease of setup and onboarding for employees. Review Source KL Khimson L. IT admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Easy-to-Use POS System for Everyday Business" August 17, 2026 5.0 Clover is a convenient and user-friendly point-of-sale system that makes accepting payments and managing sales relatively simple. The reporting tools and available integrations are useful for businesses that want more than just basic payment processing. While the fees and additional costs can be a drawback, overall Clover provides a solid solution for businesses needing an easy-to-use POS system. Pros Easy-to-use point-of-sale system Quick and convenient payment processing Supports credit cards, contactless payments, and other payment methods Useful sales and business reporting Good selection of apps and integrations Hardware is generally easy to set up and use Cons Processing fees can add up Hardware and software costs vary by plan Some features require additional subscriptions Customer support can be inconsistent Switching providers or managing contracts can sometimes be complicated Review Source JB Joe B. System Admin Information Technology and Services Used the software for: 1-2 years ### "Cost effective POS that is versatile. " May 30, 2026 4.0 Pros Very cost effective and easy to use. The tablet is quick and snappy.’ Online ordering took no time to setup. Cons A lot of add ons in the system. Most things will need to be added after purchasing the equipment. This could add up. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Price of toast was a lot more compared to clover. Review Source tM thomas M. pres Medical Devices Used the software for: 2+ years ### "Clover will not let you cancel despite multiple attempts " August 14, 2025 1.0 bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had Pros was recommended by a banker because it was less bad than others ,However she said it was more expensive Cons Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel , Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) less problems than Clover and cheaper . customer service Review Source JC Jeremy C. Owner Retail Used the software for: 2+ years ### "Buyer Beware" June 13, 2025 1.0 I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware! Pros Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time. Cons Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Clover Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time. Review Source Marcelo M. CEO Management Consulting Used the software for: 1-2 years ### "Easy to Use, But Falling Behind the Competition" August 4, 2025 3.0 My experience with Clover was generally positive in terms of usability and ease of training. However, the platform lacks important features compared to its competitors, and I’ve seen multiple clients migrate away from it. Unfortunately, I no longer recommend Clover to my clients as I once did. Pros I found Clover to be a relatively simple system to use, with an intuitive interface that makes staff training quick and easy. Cons Clover feels significantly behind its competitors. I used it with three different clients, and all of them eventually switched to other systems. It lacks many features that have already been standard in other platforms for quite some time. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover I didn't choose Clover at all. I choose Toast POS instead Clover. Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source VR Verified Reviewer Key Account Manager Financial Services Used the software for: 1-2 years ### "Solid POS for multiple industries" February 25, 2025 5.0 It's good, it does what it says it does, payments run without trouble and money auto batches. Pros Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable Cons Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover More affordable, cheaper, better payment processing attachments Review Source AC Abbie C. Managing Director Entertainment Used the software for: 6-12 months ### "Clover Review" May 8, 2025 3.0 It was ok. We wish that the Clover team had been more available to help when needed. Pros The set-up and equipment was free and easy. Cons It was hard to work with putting the tax and credit card fees to work as we wanted and no one knew how to fix it. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square raised their prices and Clover was cheaper at the time. Review Source TD Tal D. President Warehousing Used the software for: 6-12 months ### "BAD EXPERIENCE - WORST CUSTOMER SERVICE - UNORGANIZED" February 14, 2025 1.0 bad experience. DONT EVER DO BUSINESS WITH CLOVER. they overcharged one month fee, I called to claim the money back and was on hold for half hour. The customer service guy was not nice and helpful. He did not know what he talked about then he hung up on me. Very rude, nothing has been done, I still cant get the money back Pros Rate is reasonable, nothing else to like about Cons Overcharge monthly fees, customer service Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) they are better so much better you. Please improve your service Review Source RS Rocco S. Operations Manager Hospitality Used the software for: 1-2 years ### "Great payment system" February 25, 2025 5.0 A good experience with no issues since the time we joined. Pros Great dashboard and reports building. The online interface is easy to navigate and complete with all information needed. Cons It's not possible to integrate with POS systems Review Source AP Annette P. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Clover sucks and so does the customer service." March 29, 2025 1.0 Terrible experience, would not recommend to any small business. They will not assist you in any way Pros Nothing. Clover sucks. They will not answer calls or take item back because it didn’t work for me. Only charge for something I can’t return. Tried going to bank with no help there and they were the ones that talked me into using it. Now I get bills and I don’t even use it. Very disappointed. Cons Will not call me back, I even sent a letter to contact them. With no reply. So why should I continue to use the item at all if they are not dependable. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Clover Bank talked me into trying it and it doesn’t work for me. Tried taking it back to bank and calling clover to return. No answer, all I get is the bill Review Source CM Christopher M. CEO Retail Used the software for: 2+ years ### "Clover Review" December 18, 2024 5.0 We switch ed from Quickbooks POS to Clover years ago. Clover has been great! It was easy to load all inventory from a spread sheet. A few items needed correction after transfer but for the most part the transition was incredibly easy. It also has saved us a ton of money with the credit card processing fee feature. I like it and do refer it to friends and others in business. Pros I currently use Clover for my retail wholesale business. I have multiple locations. The system works great for us! Cons Backend work generally requires a call to customer service. But for the most part it is easy to use. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We switched for the credit card processing fee tool. But everything else is much better also. It's a night and day difference. Review Source JS Jessica S. Admin Health, Wellness and Fitness Used the software for: 1-2 years ### "Clover business owners insights" December 5, 2024 4.0 Furthermore using clover is very helpful when it comes to taking payments from small to large businesses, user friendly, cloud based, you can give certain rights to your users. Pros Clover is very user friendly, they have different hardware options they can operate from and cloud based system. Cons The only cons I would have about Clover is that they could be high price, they have sometimes system crashes, it can take offline payments, but some they may require internet connection Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover clover was very high talked at the time we were searching for options Review Source ST Stephanie T. Hairstylist Consumer Services Used the software for: 2+ years ### "Wouldn't suggest clover" August 5, 2024 1.0 Terrible and the customer service is not great. Pros I did not like anything about clover and wouldn't suggest it to anyone. Cons Customer service and the communication was terrible always. The machines were always loosing power and shutting off regardless of being charged. Had to get that fixed twice. They switched my business name on file and my clients thought there was fraud with their transactions. That never got resolved before leaving. They never apologized for the mistake on their end. I had to call consistently telling them I sent the cancellation form as I was getting emails everyday to cancel when I had sent it out 4 times. Finally called and admitted they received it but hadn't gotten back to me. I'm also passed my 5 year contract and they harass to pay $500 . Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Clover Because a coworker at the time has just gotten it. We have all now switched to square because of the awful service through clover. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Did not have a good experience with clover from the machines not working well constantly turning off despite being fully charged. Was difficult to turn back on. My user name and business name got switched somehow and I had clients wondering about fraud on their account that never got resolved before leaving. The company did not apologize for the mistake on their end. Also leaving after the 5 year term being told I need to pay 500 makes zero sense. Review Source JS Jen S. Manager Retail Used the software for: Less than 6 months ### "Loyalty Programs Buyer Beware" July 30, 2025 1.0 The hard ware of the system, was nice. If you are a new business owner and you will not have a loyalty program then this will work for you. If you are a current business with a loyalty program THIS IS NOT THE POS FOR YOU. Pros The easy and look of the actual system, card reader, customer reader, receipt, and the sale screen was really nice and easy to work with. However I only work with it for 3 days, then I was DONE with Clover. Cons They lied. I spoke with a \[sensitive content hidden\] who are sales men for Clover. My questions where very straight forward (because I've been lied to in the past with other POS system sales men). I am already an established small business owner with over 7,000 customers in my loyalty program. I was looking for an up grade in systems BUT my customer had to transfer over to the new POS. They both told me, "yes" the customer will transfer over. However they FAILED to finish that sentence (I did not know until 3 days later) that yes, my customer would transfer over into an app that I can see all of them BUT they would not integrate or come up in Clover. AND all the new customers you get using Clover, will now become Clovers. You can not see their info, to send out emails or text message about your products. With in 3 days of hooking up this system and using them and trying to figure out why I could not bring up my existing customers. I called the help line and the 3rd person I talk to (who was really nice) told me the truth. They will not intergrade and you can not see your new customers. I stop using them that day. And it took over a month to get my money back. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) I wanted to up grade the hardware system Review Source VR Verified Reviewer Manager Veterinary Used the software for: 2+ years ### "Clover for the WIN" July 13, 2025 4.0 Pros Clover was never a problem for me at all. The looking at previous transactions aspect was very helpful for us. Cons The only real problem I had with clover was the offline payment processing and sometimes it wouldn’t go through after the internet came back on. Review Source rG rima G. Hair dressing Cosmetics Used the software for: 1-2 years ### "Dishonest and empty promises " July 7, 2025 1.0 I’ve been with clover for 2 years and I sold my business and they told me I either have to refer someone to them or pay the 500$ penalty which I got them a customer and they told me I’m good to cancel without any penalty and apparently that person charged he’s mind and canceled with them and got charged 250$ and they changed their mind and told me I have to pay 500$ so not fair That was really bad for their reputation I don’t recommend clover at all Pros There was nothing to like about clover the only good thing was that they gave me the machine fast that’s it Cons The long contracts and the fact there is no one really fair to care for small businesses and also everyone has very strong accent and hard to understand Review Source JA Julian A. IT Specialist Medical Practice Used the software for: 1-2 years ### "Clover Review" April 9, 2025 5.0 Pros I use clover for everyday transactions and it is super easy to use. Their website is even easier to navigate and manage. Cons This question does not apply to me with Clover. Review Source RW Ryan W. CEO Furniture Used the software for: 2+ years ### "Payment Processing Simplicity" March 3, 2025 5.0 Pros Simple payment processing solution with online and in-person solutions. Cons A little expensive for what it is. I think since you purchase the hardware, the software should be included. Review Source JGD Joao Gabriel D. Recepcionist Hospitality Used the software for: Less than 6 months ### "Best way of process payment! I strongly recommend it. " January 31, 2025 5.0 It is a very useful way of getting quick and small amount of money from the payment of our costumers. Before we were using a more convectional way of and it costed a lot and the online payments were always very late to arrive in my account but with Clover it is much easier. Pros The very innovative and practical way of paying things. Considering the company I work it is not that big, the payment method by clover is much useful. Cons Although the taxes asked by the payments are already low, it could be less. Review Source CV Christopher V. owner Automotive Used the software for: 6-12 months ### "horrible business practices" December 7, 2024 3.0 negative i wouldn't recommend this service to any business Pros easy to set up and easy to use also the customer likes it Cons they trap you into a crazy long contract Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.