# Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clover the right Payment Processing solution for you? Explore 568 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (568) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 JA Josh A School District EmployeeEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant.“ July 18, 2024 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices.“ February 1, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants.“ September 12, 2024 SG Swagat G IT AdministratorRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The synchronization issues between the Clover and the third party plugins was something we constantly faced issue with.“ April 9, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.“ September 12, 2024 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it.“ February 1, 2026 ## Showing most helpful reviews Showing 1-25 of 568 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh C. Owner Design Used the software for: Less than 6 months ### "Great Point of Sale payment processor for Small Companies" May 19, 2022 5.0 Great product for going to trade shows and selling products there remotely and when they don't buy from the website. It is quick to make an amount they need to pay. Pros I like that I only had to pay for the unit that hooks to my phone and then there is no monthly fee unless I need more features. Cons No way to take a payment without or with bad internet and then hold for later until there is service. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover It seemed to be the best price for those who only need it rarely and had good reviews. Review Source VR Verified Reviewer Key Account Manager Financial Services Used the software for: 1-2 years ### "Solid POS for multiple industries" February 25, 2025 5.0 It's good, it does what it says it does, payments run without trouble and money auto batches. Pros Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable Cons Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover More affordable, cheaper, better payment processing attachments Review Source JS Jen S. Manager Retail Used the software for: Less than 6 months ### "Loyalty Programs Buyer Beware" July 30, 2025 1.0 The hard ware of the system, was nice. If you are a new business owner and you will not have a loyalty program then this will work for you. If you are a current business with a loyalty program THIS IS NOT THE POS FOR YOU. Pros The easy and look of the actual system, card reader, customer reader, receipt, and the sale screen was really nice and easy to work with. However I only work with it for 3 days, then I was DONE with Clover. Cons They lied. I spoke with a \[sensitive content hidden\] who are sales men for Clover. My questions where very straight forward (because I've been lied to in the past with other POS system sales men). I am already an established small business owner with over 7,000 customers in my loyalty program. I was looking for an up grade in systems BUT my customer had to transfer over to the new POS. They both told me, "yes" the customer will transfer over. However they FAILED to finish that sentence (I did not know until 3 days later) that yes, my customer would transfer over into an app that I can see all of them BUT they would not integrate or come up in Clover. AND all the new customers you get using Clover, will now become Clovers. You can not see their info, to send out emails or text message about your products. With in 3 days of hooking up this system and using them and trying to figure out why I could not bring up my existing customers. I called the help line and the 3rd person I talk to (who was really nice) told me the truth. They will not intergrade and you can not see your new customers. I stop using them that day. And it took over a month to get my money back. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) I wanted to up grade the hardware system Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source BC Brandon C. LLC Member Restaurants Used the software for: 1-2 years ### "For Mobile Users" April 15, 2025 5.0 Have had no issues with Clover. Been a user for 2 years. If your a mobile user there is nothing better. Pros The Clover Flex handheld is the best! We use clover because they have the built in technology for cellular signal into there device. Other competitors do not. Works great for mobile users. Cons Dashboard and menu items could be more fluid. Statements on the backend can be a little difficult to follow. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square does not offer a mobile device without needing wifi Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source SV Shanna V. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "The machine works fine but customer service is terrible" December 23, 2024 1.0 Have made 4 calls with extreme wait times each time. I was tossed around from person to person and never got anywhere. After an hour of waiting and re-explaining the reason for my call, the line went dead. They ask for a call back# in case you get disconnected but no one has ever called me back. I scheduled a call back and never received it. It is difficult to communicate with many representatives. When you call, it is no surprise that they have to mention they won't tolerate abusive behavior. Very frustrating experience. There was a miscommunication and a device was sent to me in error and charged to an account that it should not have been charged to. When I called they said it couldn't be returned or refunded. When I got transferred to yet another dept, the line went dead. Now what? Pros The machine and online dashboard work well and are easy to use. Cons The phone support is atrocious. Getting through to someone is a lengthy process and the technology doesn't always function as it should. My calls were disconnected and no one has ever followed up with me, so I go through the process all over again. It is still unresolved. Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) poor customer service- although we would have never guessed the customer service with CLOVER would be worse. Review Source TD Tal D. President Warehousing Used the software for: 6-12 months ### "BAD EXPERIENCE - WORST CUSTOMER SERVICE - UNORGANIZED" February 14, 2025 1.0 bad experience. DONT EVER DO BUSINESS WITH CLOVER. they overcharged one month fee, I called to claim the money back and was on hold for half hour. The customer service guy was not nice and helpful. He did not know what he talked about then he hung up on me. Very rude, nothing has been done, I still cant get the money back Pros Rate is reasonable, nothing else to like about Cons Overcharge monthly fees, customer service Switched from [Elavon](https://www.capterra.com/p/183057/Elavon/) they are better so much better you. Please improve your service Review Source LS Lyndie S. Owner Operator Hospitality Used the software for: 1-2 years ### "Clover for easy payment." February 9, 2025 4.0 Positive experience. Ease of use. Good uou can activate sim card in case of power outage. Good support. Pros Very user friendly. Easy read screen. Easy to go back on payments and reprint. Good support if needed. Cons We can capture payment and redeem gift cards but cannot reprint receipt if customer takes both copies. Does not show under transactions. It does not show sales and redemption of gift cards on settlement report. Would be great if it was intergrated. Fyi we use Ackroo gift cards. Review Source Saemi P. artist Arts and Crafts Used the software for: 1-2 years ### "not recommend it" August 13, 2024 4.0 the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service. Pros Honestly that I do not have like most about clover... I have a bad Experience .. Cons at least is simple and simple.. however there are better one Than this.. I would not recommend it Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/) after bad Experience that made me I do not want to pay for the fee to use it and it is expensive Review Source CS Christopher S. Owner Retail Used the software for: 2+ years ### "With clover you can’t go wrong" October 21, 2024 5.0 I opened a store in the local mall with very little time for buildout and hire let alone learn then train new staff on a POS system I didn’t know myself yet. But thankfully the equipment came on time and was such a breeze to learn that I thanked them then and I thank them now Pros Ease of use. I have a retail store and some of the employees are a bit older and some are high school age. But no matter what group they fall in they all get the flow of the system Cons The processing charges. I’m not going to lie for anyone. The ease of use is offset by the cost of use. But still well worth it. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover All the extra bells and whistles. Plus it is a lot more attractive than the competition Review Source AC Abbie C. Managing Director Entertainment Used the software for: 6-12 months ### "Clover Review" May 8, 2025 3.0 It was ok. We wish that the Clover team had been more available to help when needed. Pros The set-up and equipment was free and easy. Cons It was hard to work with putting the tax and credit card fees to work as we wanted and no one knew how to fix it. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square raised their prices and Clover was cheaper at the time. Review Source AP Annette P. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Clover sucks and so does the customer service." March 29, 2025 1.0 Terrible experience, would not recommend to any small business. They will not assist you in any way Pros Nothing. Clover sucks. They will not answer calls or take item back because it didn’t work for me. Only charge for something I can’t return. Tried going to bank with no help there and they were the ones that talked me into using it. Now I get bills and I don’t even use it. Very disappointed. Cons Will not call me back, I even sent a letter to contact them. With no reply. So why should I continue to use the item at all if they are not dependable. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) Reason for choosing Clover Bank talked me into trying it and it doesn’t work for me. Tried taking it back to bank and calling clover to return. No answer, all I get is the bill Review Source BP Bill P. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Clover is a top notch payment processor!" November 25, 2025 4.0 Overall I like Clover better than other payment processors for value, ease of use, and ability to maintain mobile payments - but know that if you're using them across many stations, you will need early controls! Pros Clover is incredibly easy to use and intuitive based on other payment processors. It processes funds quickly, and is relatively easy to navigate sales through singular machines. Our clover machines move well across our campus. Cons Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive. Review Source rG rima G. Hair dressing Cosmetics Used the software for: 1-2 years ### "Dishonest and empty promises " July 7, 2025 1.0 I’ve been with clover for 2 years and I sold my business and they told me I either have to refer someone to them or pay the 500$ penalty which I got them a customer and they told me I’m good to cancel without any penalty and apparently that person charged he’s mind and canceled with them and got charged 250$ and they changed their mind and told me I have to pay 500$ so not fair That was really bad for their reputation I don’t recommend clover at all Pros There was nothing to like about clover the only good thing was that they gave me the machine fast that’s it Cons The long contracts and the fact there is no one really fair to care for small businesses and also everyone has very strong accent and hard to understand Review Source VT Viet T. Founder Food & Beverages Used the software for: 2+ years ### "Good Basic Device, very poor software" January 12, 2025 3.0 Works well as a basic POS platform but does not do what it claims it can do as far as inventory management. Has too many 3rd party apps needed at a cost that isn't worth the value of service it provides. Pros Easy setup, good looking equipment. Definitely a step up from tablets as far as dependability. Cons Doesn't actually have an inventory management or reporting that works for any size restaurant. Can only track cost of items, but nothing modified can be tracked. Throwing off cost by up to 30% and making the function completely useless. Does not allow online lunch menus to show up at specific times. Does not allow for specials or discounts to be applied to online ordering. Review Source JA Julian A. IT Specialist Medical Practice Used the software for: 1-2 years ### "Clover Review" April 9, 2025 5.0 Pros I use clover for everyday transactions and it is super easy to use. Their website is even easier to navigate and manage. Cons This question does not apply to me with Clover. Review Source pM paulo M. CEO Telecommunications Used the software for: 1-2 years ### "IMPORTANT AND USEFUL" May 2, 2025 5.0 we have been using clover for many thing that is been useful to have business fast and easy Pros the product are really great that they have and the software is great and has many tools to work Cons it probably that least always is the support , it takes time to help the people this is not good Review Source AP April P. Retail and Educational Lead Partner Retail Used the software for: Less than 6 months ### "Great for small businesses!" December 27, 2024 5.0 It was great to begin my business with low volume inventory and sales. Pros It was quick and easy to set up. The device was easy to use in my store. Cons No inventory system No calculation of sales tax Review Source JG Jamie G. Office Manager Medical Practice Used the software for: 2+ years ### "Great and Easy for small businesses" December 2, 2024 5.0 Pros very easy to use in an office environment that takes payments. Receipts are easy to print and reports are very clear and easy to view online Cons Having to pay for multiple terminals or only use one computer Review Source KH Kathy H. Practice Manager Veterinary Used the software for: 2+ years ### "Easy to use and looks appealing" September 18, 2024 4.0 Good, have used them at our veterinary practice for the past 4 years. Customer service and sales are easy to work with when we need to replace/upgrade Pros They handhelds are easy to transport and are visually appealing, especially with the new upgrades. Easy to use and print end of night reports, easy for techs to bring into rooms to check clients out Cons It is to easy to accidentally refund a clients card if you hit the wrong button, wish that it would connect to our PIM system (AviMark). No stylus or pen provided for clients to sign their name Review Source TK Taylor K. Engineer Hospitality Used the software for: Less than 6 months ### "Point of Sale Platform - CLOVER" January 16, 2025 5.0 Overall my experience with Clover has been positive. I enjoy it from a costumer point of view very much. I haven't had much experience on the other end though. Pros Clover is an easy to use platform for both the costumer and company. Cons Clover requires a fee, it is not free to use. Review Source EM Eduardo M. Manager Cosmetics Used the software for: 1-2 years ### "Bad Service" September 13, 2024 1.0 Pros Easy to use and install, but be carefull when you close out your account Cons I give 1 star because I cant give 0 stars, be carefull with this company, I stopped working with them and paid everything, after 2 years the put me in collection and asking me for a payment I already did, I been with this for 2 years, every time they call me ask me for alot of paperwork and they said that I owe $700 dlls, I proof everything thing and now they get back with this, not happy about this. Review Source JK Jennifer K. Owner Arts and Crafts Used the software for: 2+ years ### "I recommend clover" November 30, 2024 5.0 User friendly no issues great app!! Does it's job Pros Easy to use, no hassle, fast and efficient. Cons Nothing bad to say. All my uses have been a good experience. Review Source VR Verified Reviewer Academic Education Management Used the software for: 6-12 months ### "Clover: High-quality product and overall good value" September 18, 2024 4.0 Pros It is easy to use and offers great reporting tools. Cons We have encountered some customer service issues at times. Review Source Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)