# Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clover the right Payment Processing solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews/ --- Clover 3.8 (577) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 23rd, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews Intuitive and simple operation 96% positive reviews out of 73 Most reviewers describe ease of use as a major benefit, highlighting its straightforward, user-friendly interface. Consistently poor user experiences 96% negative reviews out of 45 Most reviewers indicate negative experiences, citing frustration, disappointment, and dissatisfaction with overall system performance. Modern mobile device experience 87% positive reviews out of 63 Most users report mobile devices are intuitive, portable, and resemble smartphones, making transactions efficient. Shannon B. Office Administrator, 2 - 10 employees. "LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device." Unreliable phone support service 88% negative reviews out of 34 Most reviewers describe phone support as unhelpful, with long wait times and unresolved issues after multiple calls. Shanna V. Administrator, 2 - 10 employees. "My calls were disconnected and no one has ever followed up with me, so I go through the process all over again." Quick and simple setup process 94% positive reviews out of 47 Most reviewers find setup easy and fast, appreciating minimal installation steps and clear instructions. Unexpected and recurring charges 89% negative reviews out of 27 Most users report frequent unexpected fees, double charges, and ongoing billing issues that are difficult to resolve. ## Showing most helpful reviews Showing 1-25 of 577 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh C. Owner Design Used the software for: Less than 6 months ### "Great Point of Sale payment processor for Small Companies" May 19, 2022 5.0 Great product for going to trade shows and selling products there remotely and when they don't buy from the website. It is quick to make an amount they need to pay. Pros I like that I only had to pay for the unit that hooks to my phone and then there is no monthly fee unless I need more features. Cons No way to take a payment without or with bad internet and then hold for later until there is service. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover It seemed to be the best price for those who only need it rarely and had good reviews. Review Source AG Amanda G. Practice Manager Veterinary Used the software for: 2+ years ### "Lucky As A 4 Leaf Clover" December 18, 2025 5.0 After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. Customer service has always been quick to help and they are always positive and pleasant to speak with. Clients comment all the time how quick and hassle less check out is and our older clients love how visible the screens are. I will always highly recommend using Clover. Pros There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management. Cons So far, there has been nothing about Clover that I do not like. I have used several other credit card terminals and online platforms that are subpar compared to Clover. Switched from [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Lower card processing fees for clients and ourselves and just a more ease of use. Review Source DH David H. Owner Restaurants Used the software for: 2+ years ### "BUYER BEWARE" February 1, 2026 1.0 The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products. Pros Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people. Cons Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Ease of setup and onboarding for employees. Review Source RH Reagan H. Optician Medical Practice Used the software for: 1-2 years ### "Captivating Clover" April 27, 2026 5.0 Overall I can say that I love Clover. It is super easy to use and it definitely helps that you can use Tap To Pay with it since that it something that we as a society are seeing more and more nowadays. I will continue to use Clover and upgrade it for a long time and I definitely recommend it to every business! Pros I like that Clover is super easy to use and navigate. It keeps everything organized for you and it is quick for payment processing, financial management, sales, and inventory management! It has an amazing value for your money and the customer support is also a huge plus! Cons The only thing I could say that I dislike about it is only when we accidentally forget to put the device on the charger correctly because sometimes it can be tricky, and it does not always get charged, but that is mostly user error. Review Source VR Verified Reviewer Key Account Manager Financial Services Used the software for: 1-2 years ### "Solid POS for multiple industries" February 25, 2025 5.0 It's good, it does what it says it does, payments run without trouble and money auto batches. Pros Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable Cons Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover More affordable, cheaper, better payment processing attachments Review Source tM thomas M. pres Medical Devices Used the software for: 2+ years ### "Clover will not let you cancel despite multiple attempts " August 14, 2025 1.0 bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had Pros was recommended by a banker because it was less bad than others ,However she said it was more expensive Cons Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel , Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) less problems than Clover and cheaper . customer service Review Source JC Jeremy C. Owner Retail Used the software for: 2+ years ### "Buyer Beware" June 13, 2025 1.0 I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware! Pros Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time. Cons Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Clover Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time. Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source Jimmy S. COO Retail Used the software for: 6-12 months ### "DO NOT USE CLOVER" January 23, 2025 1.0 Not good. It was good for a while but the random cutting us off was unacceptable and demand for continued lease payments is exceptionally unacceptable. Pros There is absolutely nothing different about this processor except that are the only ones who ever ripped us off. Cons They randomly sent us a notification of stopping payment service. Kept our customers transactions and then expect us to finish paying on a lease of equipment we can no longer use. Horrible customer service, can randomly cut you off and keep your money?? not sure how this is not criminal, but will be reporting to the Attorney General of our state. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Believed this was a good fit. In fact it was misleading Review Source HB Hannah B. Member Services Health, Wellness and Fitness Used the software for: 1-2 years ### "Clover Review " May 17, 2025 5.0 Clover is much more intuitive and easier to use than our previous Moneris models, as well as being easier to clean between shifts because of the touch screen instead of the buttons. Pros Clover is very easy to use and is very intuitive to use both for in person as well as over the phone transactions. Cons It seems a bit "nearsighted" when it comes to taking tap payments, and is very picky about exactly where the card is tapped. Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) The old system was outdated and we wanted something easier to clean during the pandemic Review Source LC Lloyd C. Business owner Restaurants Used the software for: 1-2 years ### "STAY AWAY FROM CLOVER!!!!!!!!" October 1, 2024 1.0 Very poorly managed and lied to customers Pros There are nothing to talk about pros. Only cons Cons Customer service and they will take your money even though you ask them not to. I had to close my restaurant for personal issue, so i called the clover and spoke to someone regarding Monthly clover service charges and he said no problem. However, they debited 9 months $49.00 for subscription plan fee (not the machine lease fee). They would not give you money back nor care to contact you because its their mistake Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Poor customer services and dishonest to customers Review Source KI Kir I. IT Consultant Computer & Network Security Used the software for: 2+ years ### "Clover is better!" September 30, 2024 4.0 We migrated from other very popular payment processing platform and found Clover does better in most of the use cases. Pros I like clean and optimized web interface, customer database, invoicing module. Cons I would like to assign custom invoice numbers (perhaps PO numbers) to invoices generated via Clover. Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) Moneris was too slow to adjust to the modern web world Review Source JS Jen S. Manager Retail Used the software for: Less than 6 months ### "Loyalty Programs Buyer Beware" July 30, 2025 1.0 The hard ware of the system, was nice. If you are a new business owner and you will not have a loyalty program then this will work for you. If you are a current business with a loyalty program THIS IS NOT THE POS FOR YOU. Pros The easy and look of the actual system, card reader, customer reader, receipt, and the sale screen was really nice and easy to work with. However I only work with it for 3 days, then I was DONE with Clover. Cons They lied. I spoke with a \[sensitive content hidden\] who are sales men for Clover. My questions where very straight forward (because I've been lied to in the past with other POS system sales men). I am already an established small business owner with over 7,000 customers in my loyalty program. I was looking for an up grade in systems BUT my customer had to transfer over to the new POS. They both told me, "yes" the customer will transfer over. However they FAILED to finish that sentence (I did not know until 3 days later) that yes, my customer would transfer over into an app that I can see all of them BUT they would not integrate or come up in Clover. AND all the new customers you get using Clover, will now become Clovers. You can not see their info, to send out emails or text message about your products. With in 3 days of hooking up this system and using them and trying to figure out why I could not bring up my existing customers. I called the help line and the 3rd person I talk to (who was really nice) told me the truth. They will not intergrade and you can not see your new customers. I stop using them that day. And it took over a month to get my money back. Switched from [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) I wanted to up grade the hardware system Review Source MM Mikayla M. Owner Restaurants Used the software for: 1-2 years ### "Waste of your money!!" July 29, 2025 1.0 Clover has been the single worst decision I’ve made for my restaurant. Their system is a complete joke — it does NOT integrate with DoorDash or Uber Eats the way they claim. You can’t even change your prices or modifiers for those platforms, which is a critical part of surviving in the food industry. AND THEY ARE WITH HOLDING MY INFORMATION! Pros The customer app is the only good thing that clover has going for it. Other than the app, they are use less! Cons Clover is withholding MY customer rewards data. I’ve spent $800 over the last 8 months entering my customers’ info and rewards points into THEIR system. Now that I’m switching to Square, they REFUSE to release that information — MY information — like they somehow own Review Source LF Leah F. Manager Cosmetics Used the software for: 1-2 years ### "Clover - Leah’s review " August 21, 2025 5.0 Overall, clover was easy to use, easy to interact with the clients with and kept the clean, digital look of our salon without a bulky, outdated POS system Pros Clover is easy to use, makes payment processing super simple and has a great customer support if you ever need it. Having a more digital point of sale helps with the customers as well when completing their sales. Cons We had to type in the amount of the transaction which would sometimes result in an incorrect amount being charged to the client instead of connecting with our software to pull up the amount automatically. Review Source VT Viet T. Founder Food & Beverages Used the software for: 2+ years ### "Good Basic Device, very poor software" January 12, 2025 3.0 Works well as a basic POS platform but does not do what it claims it can do as far as inventory management. Has too many 3rd party apps needed at a cost that isn't worth the value of service it provides. Pros Easy setup, good looking equipment. Definitely a step up from tablets as far as dependability. Cons Doesn't actually have an inventory management or reporting that works for any size restaurant. Can only track cost of items, but nothing modified can be tracked. Throwing off cost by up to 30% and making the function completely useless. Does not allow online lunch menus to show up at specific times. Does not allow for specials or discounts to be applied to online ordering. Review Source JI Jackie I. Events Coordinator Restaurants Used the software for: 1-2 years ### "Clover Review" May 7, 2025 5.0 Pros Absolutely crucial for quick event bookings! Made it so easy to take payment via the phone or online in such a short amount of time! Also insanely easy to use! Cons The login only remembers your log in for 2 weeks then you need a code and only gives you one user with a code Review Source RW Ryan W. CEO Furniture Used the software for: 2+ years ### "Payment Processing Simplicity" March 3, 2025 5.0 Pros Simple payment processing solution with online and in-person solutions. Cons A little expensive for what it is. I think since you purchase the hardware, the software should be included. Review Source JGD Joao Gabriel D. Recepcionist Hospitality Used the software for: Less than 6 months ### "Best way of process payment! I strongly recommend it. " January 31, 2025 5.0 It is a very useful way of getting quick and small amount of money from the payment of our costumers. Before we were using a more convectional way of and it costed a lot and the online payments were always very late to arrive in my account but with Clover it is much easier. Pros The very innovative and practical way of paying things. Considering the company I work it is not that big, the payment method by clover is much useful. Cons Although the taxes asked by the payments are already low, it could be less. Review Source JL Jessica L. Owner, Lead Physician Alternative Medicine Used the software for: 1-2 years ### "Easy to use, basic features " February 18, 2025 4.0 Used for my small medical practice, solo practitioner. Pros The mobile device was easy to use, good price. Cons The transactions were difficult to track in terms of who the payer was. Review Source SB Scott B. Barrista and customer service Education Management Used the software for: 1-2 years ### "Great point of sale system for a small business." February 14, 2025 5.0 We use it as our point of sale software and hardware for a small cafe. Pros Simple and intuitive interface allows me to interact with customers and process payments. Cons We have had some connectivity issues with one of the terminals in the past but it was resolved. Review Source JG Jamie G. Office Manager Medical Practice Used the software for: 2+ years ### "Great and Easy for small businesses" December 2, 2024 5.0 Pros very easy to use in an office environment that takes payments. Receipts are easy to print and reports are very clear and easy to view online Cons Having to pay for multiple terminals or only use one computer Review Source NI Nida I. Head of Product Development Apparel & Fashion Used the software for: 1-2 years ### "Versatility " September 12, 2024 4.0 The Clover POS system provides a comprehensive and flexible solution for managing various business operations. Its user-friendly interface and extensive customization options allow businesses to tailor the system to their specific needs. However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution. Pros One of the standout features of the Clover POS system is its versatility. The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants. This flexibility allows businesses to manage sales, inventory, and customer relationships efficiently, all from a single integrated system. Cons One drawback of the Clover POS system is its cost structure. While the system offers a range of features and customization options, it can become expensive, particularly with the additional costs for hardware, software, and transaction fees. This can be a barrier for smaller businesses or those with tight budgets. Review Source EM Eduardo M. Manager Cosmetics Used the software for: 1-2 years ### "Bad Service" September 13, 2024 1.0 Pros Easy to use and install, but be carefull when you close out your account Cons I give 1 star because I cant give 0 stars, be carefull with this company, I stopped working with them and paid everything, after 2 years the put me in collection and asking me for a payment I already did, I been with this for 2 years, every time they call me ask me for alot of paperwork and they said that I owe $700 dlls, I proof everything thing and now they get back with this, not happy about this. Review Source Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[iPad POS](https://www.capterra.com/ipad-pos-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.