--- title: "Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Clover the right Payment Processing solution for you? Explore 580 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/226864/Clover/reviews/" page_type: "reviews" language: "en" --- Clover 3.8 (580) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 10th, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews Jesse Z Software EngineerComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “Clover provides numerous options for payment options such as with Apple Pay, credit card with chip or swipe, or even cash.“ July 24, 2026 VB Vincent B ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “What is even more disappointing is that Clover has never offered any meaningful solution, escalation, or compensation for the time and revenue lost due to their mistakes and delays.“ June 23, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants.“ September 12, 2024 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.“ September 12, 2024 SG Swagat G IT AdministratorRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The synchronization issues between the Clover and the third party plugins was something we constantly faced issue with.“ April 9, 2026 AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 RH Reagan H OpticianMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing I could say that I dislike about it is only when we accidentally forget to put the device on the charger correctly because sometimes it can be tricky, and it does not always get charged, but that is mostly user error.“ April 27, 2026 ## Showing most helpful reviews Showing 1-25 of 580 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: 1-2 years ### "Four leaf Clover" March 26, 2026 5.0 A true lifesaver for a seamless payment process at events large and small. As an event planner, having this option on site has made on site event payments a breeze for clients and guests. Pros I am a private event planner and Clover has been a game changer! I'm able to use it at any venue, in any weather condition, indoors or outdoors, no matter the occasion! It's the perfect party accessory! Cons NO cons! It was super easy to learn and share with my team! They picked it up quickly and we used it for an event the very first day we got it! Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source Mallory T. Executive sous chef Food & Beverages Used the software for: 1-2 years ### "Clover needs to be weeded out " April 7, 2026 2.0 Overall I would never use it willingly. It’s awful and really doesn’t work for you. There are better options out there and they don’t charge you for information like clover does. Pros I liked that I could use clover to make production sheets for my staff but even that couldn’t be completely accurate due to clovers programming. It cannot convert ounces into pounds etc and you can’t use half numbers. Cons It is not intuitive for example when searching for something if spacing or capitalization is off it will not find the item. Also when entering inventory it will not let you use halves making things less accurate. It is a very clunky system and the running joke in the office was just hit refresh because clover will not update itself. It takes forever to enter data too unless you have them do it which they charge you for. Review Source VB Vincent B. owner Restaurants Used the software for: Less than 6 months ### "worst company ever" June 23, 2026 1.0 Pros nothing, they have the worst customer service ever, I would never recommend them and I will switch terminal. Cons I recently purchased a business and only needed a simple ownership/ID change while keeping the exact same services as the previous owner. What should have been a straightforward process turned into a frustrating and ongoing issue. After countless delays, poor communication, and a lack of understanding from the support team, the problem is still not resolved. I've personally wasted over 12 hours following up, repeating the same information, and trying to get answers. On top of that, I've lost sales and business opportunities because of this situation. What is even more disappointing is that Clover has never offered any meaningful solution, escalation, or compensation for the time and revenue lost due to their mistakes and delays. I own six businesses and deal with many service providers every year. Without question, this has been one of the worst customer service experiences I've ever had. If this issue is not resolved quickly, I will be moving my business to another provider. Extremely disappointing service. I cannot recommend Clover based on my experience. Review Source VR Verified Reviewer Key Account Manager Financial Services Used the software for: 1-2 years ### "Solid POS for multiple industries" February 25, 2025 5.0 It's good, it does what it says it does, payments run without trouble and money auto batches. Pros Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable Cons Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover More affordable, cheaper, better payment processing attachments Review Source tM thomas M. pres Medical Devices Used the software for: 2+ years ### "Clover will not let you cancel despite multiple attempts " August 14, 2025 1.0 bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had Pros was recommended by a banker because it was less bad than others ,However she said it was more expensive Cons Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel , Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) less problems than Clover and cheaper . customer service Review Source JC Jeremy C. Owner Retail Used the software for: 2+ years ### "Buyer Beware" June 13, 2025 1.0 I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware! Pros Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time. Cons Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Clover Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time. Review Source Marcelo M. CEO Management Consulting Used the software for: 1-2 years ### "Easy to Use, But Falling Behind the Competition" August 4, 2025 3.0 My experience with Clover was generally positive in terms of usability and ease of training. However, the platform lacks important features compared to its competitors, and I’ve seen multiple clients migrate away from it. Unfortunately, I no longer recommend Clover to my clients as I once did. Pros I found Clover to be a relatively simple system to use, with an intuitive interface that makes staff training quick and easy. Cons Clover feels significantly behind its competitors. I used it with three different clients, and all of them eventually switched to other systems. It lacks many features that have already been standard in other platforms for quite some time. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover I didn't choose Clover at all. I choose Toast POS instead Clover. Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source BC Brandon C. LLC Member Restaurants Used the software for: 1-2 years ### "For Mobile Users" April 15, 2025 5.0 Have had no issues with Clover. Been a user for 2 years. If your a mobile user there is nothing better. Pros The Clover Flex handheld is the best! We use clover because they have the built in technology for cellular signal into there device. Other competitors do not. Works great for mobile users. Cons Dashboard and menu items could be more fluid. Statements on the backend can be a little difficult to follow. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square does not offer a mobile device without needing wifi Review Source SB Shannon B. Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Overall pretty good" February 7, 2025 4.0 I appreciate a lot of things about Clover. It is easy to use and you can find apps for most things might need. We don't typically have issues, but when we do it can be a pain to get things figured out. Pros I like the versatility of the layout on the screen. LOVE the Flex device which makes going to vendor events so much easier than using something that plugs into a phone or other device. Cons Not great customer service. It never feels like they can answer our questions when we have an issue. We hear "we've never seen this before" from them almost every time we have an issue. We also get TONS of phone calls from people who "work for Clover" but they don't. They have an app or they are a merchant service provider just trying to sell stuff but they always make it sound like it's something we have to do. It just feels sketch and is very annoying. Alternatives considered [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing Clover Shopify is great online but their POS is not as easy to manage. Review Source TW TAMMY W. Owner Arts and Crafts Used the software for: Less than 6 months ### "Clover is all you need." January 13, 2025 5.0 Overall, Clover is a fantastic tool that has made a significant positive impact on my small business. I highly recommend it to anyone looking for a reliable and versatile payment system. Pros The user interface is incredibly intuitive and easy to navigate, making it a breeze to accept payments for my small business. Cons So far, I have not found anything I don't love about Clover Alternatives considered [Merchant One](https://www.capterra.com/p/175182/Perka/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover Clover offered more versatility and payment options. With Clover I can accept gift cards and checks, where most of the systems I looked at could only take cash or credit cards. Review Source AH Autumn H. Administration Medical Practice Used the software for: 2+ years ### "Clover has been a breeze!" November 11, 2024 5.0 When setting up our clover account, we had minimal issues. The customer service team is always responsive and quick to answer any questions we may have. Our rates are phenomenal - the lowest rate % we have been able to find! Everything you need is right on your clover device - inventory, prices, adding disounts, receipts.... SUPER SIMPLE! Pros I really enjoy using Clover because its EASY! The card processing steps are so simple and the machine is smooth to navigate! Cons I have zero negative comments about Clover. Alternatives considered [Cloud9 Payment Gateway](https://www.capterra.com/p/202659/Cloud9-Payment-Gateway/) Reason for choosing Clover We chose Clover because of lower processing fees. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We made the switch for ease of access and lower processing fees. Review Source KI Kir I. IT Consultant Computer & Network Security Used the software for: 2+ years ### "Clover is better!" September 30, 2024 4.0 We migrated from other very popular payment processing platform and found Clover does better in most of the use cases. Pros I like clean and optimized web interface, customer database, invoicing module. Cons I would like to assign custom invoice numbers (perhaps PO numbers) to invoices generated via Clover. Switched from [Chatway Live Chat](https://www.capterra.com/p/203175/PAYD/) Moneris was too slow to adjust to the modern web world Review Source AC Amanda C. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Do not use Clover if you own a salon/spa/massage business ! Absolutely awful" December 19, 2023 1.0 I can not believe the absolute horrible customer service. No call backs, no answers, no help what so ever! I can't use the program in the most critical time of business. (right before Christmas) I am just blown away at how awful and time consuming this has become. It is literally slowly destroying my business. Pros When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process. Cons After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Clover We liked the way the program and system looked on paper. Not having any idea that we were going to fall in to so many issues. Credit card fees are not being applied, gift card application is not working, website integration is awful, and no help from anyone to resolve these issues. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) Credit Card Processing fees were way too high. We needed a program that would allow us to bump those fees on to the consumer. Review Source CV Criselen V. Owner Apparel & Fashion Used the software for: 2+ years ### "Helpful software for retail clothing store" August 29, 2025 4.0 Don’t see myself changing the system or hardware anytime soon. Satisfied with both and it gives the store a modern look compared to old registers. Pros It allows me to keep track of inventory and sales on a daily basis even when im away from the store. It also compares sales from a week before and months before. Cons When making a sale it will apply it to the person that is logged in but sometimes the sale is split and there is no way to put two employees. Review Source BP Bill P. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Clover is a top notch payment processor!" November 25, 2025 4.0 Overall I like Clover better than other payment processors for value, ease of use, and ability to maintain mobile payments - but know that if you're using them across many stations, you will need early controls! Pros Clover is incredibly easy to use and intuitive based on other payment processors. It processes funds quickly, and is relatively easy to navigate sales through singular machines. Our clover machines move well across our campus. Cons Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive. Review Source VR Verified Reviewer Manager Veterinary Used the software for: 2+ years ### "Clover for the WIN" July 13, 2025 4.0 Pros Clover was never a problem for me at all. The looking at previous transactions aspect was very helpful for us. Cons The only real problem I had with clover was the offline payment processing and sometimes it wouldn’t go through after the internet came back on. Review Source rG rima G. Hair dressing Cosmetics Used the software for: 1-2 years ### "Dishonest and empty promises " July 7, 2025 1.0 I’ve been with clover for 2 years and I sold my business and they told me I either have to refer someone to them or pay the 500$ penalty which I got them a customer and they told me I’m good to cancel without any penalty and apparently that person charged he’s mind and canceled with them and got charged 250$ and they changed their mind and told me I have to pay 500$ so not fair That was really bad for their reputation I don’t recommend clover at all Pros There was nothing to like about clover the only good thing was that they gave me the machine fast that’s it Cons The long contracts and the fact there is no one really fair to care for small businesses and also everyone has very strong accent and hard to understand Review Source JI Jackie I. Events Coordinator Restaurants Used the software for: 1-2 years ### "Clover Review" May 7, 2025 5.0 Pros Absolutely crucial for quick event bookings! Made it so easy to take payment via the phone or online in such a short amount of time! Also insanely easy to use! Cons The login only remembers your log in for 2 weeks then you need a code and only gives you one user with a code Review Source pM paulo M. CEO Telecommunications Used the software for: 1-2 years ### "IMPORTANT AND USEFUL" May 2, 2025 5.0 we have been using clover for many thing that is been useful to have business fast and easy Pros the product are really great that they have and the software is great and has many tools to work Cons it probably that least always is the support , it takes time to help the people this is not good Review Source JGD Joao Gabriel D. Recepcionist Hospitality Used the software for: Less than 6 months ### "Best way of process payment! I strongly recommend it. " January 31, 2025 5.0 It is a very useful way of getting quick and small amount of money from the payment of our costumers. Before we were using a more convectional way of and it costed a lot and the online payments were always very late to arrive in my account but with Clover it is much easier. Pros The very innovative and practical way of paying things. Considering the company I work it is not that big, the payment method by clover is much useful. Cons Although the taxes asked by the payments are already low, it could be less. Review Source SB Scott B. Barrista and customer service Education Management Used the software for: 1-2 years ### "Great point of sale system for a small business." February 14, 2025 5.0 We use it as our point of sale software and hardware for a small cafe. Pros Simple and intuitive interface allows me to interact with customers and process payments. Cons We have had some connectivity issues with one of the terminals in the past but it was resolved. Review Source JG Jamie G. Office Manager Medical Practice Used the software for: 2+ years ### "Great and Easy for small businesses" December 2, 2024 5.0 Pros very easy to use in an office environment that takes payments. Receipts are easy to print and reports are very clear and easy to view online Cons Having to pay for multiple terminals or only use one computer Review Source JK Jennifer K. Owner Arts and Crafts Used the software for: 2+ years ### "I recommend clover" November 30, 2024 5.0 User friendly no issues great app!! Does it's job Pros Easy to use, no hassle, fast and efficient. Cons Nothing bad to say. All my uses have been a good experience. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.