# Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clover the right Payment Processing solution for you? Explore 575 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (575) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Clover Ease of use 4.0 Customer Service 3.2 ## Pros and Cons in Reviews AG Amanda G Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management.“ December 18, 2025 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices.“ February 1, 2026 JA Josh A School District EmployeeEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I can customize my orders to my liking (as long as the merchant has allowed the customization to be offered). And the biggest plus is that ordering through Clover makes it super efficient to just arrive and pick up my food, rather than having to pay at the restaurant.“ July 18, 2024 BP Bill P CEONon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Multiple clover machines can be difficult to navigate at the outset - especially when you get them over course of time. And as such, reporting internally on the machines can be skewed due to different machines being used simultaneously - that is NOT intuitive.“ November 25, 2025 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants.“ September 12, 2024 SG Swagat G IT AdministratorRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The synchronization issues between the Clover and the third party plugins was something we constantly faced issue with.“ April 9, 2026 NI Nida I Head of Product DevelopmentApparel & Fashion, 51 - 200 employeesUsed the software for: 1-2 years. “However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.“ September 12, 2024 DH David H OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years. “The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it.“ February 1, 2026 ## Showing most helpful reviews Showing 1-25 of 575 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh C. Owner Design Used the software for: Less than 6 months ### "Great Point of Sale payment processor for Small Companies" May 19, 2022 5.0 Great product for going to trade shows and selling products there remotely and when they don't buy from the website. It is quick to make an amount they need to pay. Pros I like that I only had to pay for the unit that hooks to my phone and then there is no monthly fee unless I need more features. Cons No way to take a payment without or with bad internet and then hold for later until there is service. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Clover It seemed to be the best price for those who only need it rarely and had good reviews. Review Source AG Amanda G. Practice Manager Veterinary Used the software for: 2+ years ### "Lucky As A 4 Leaf Clover" December 18, 2025 5.0 After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. Customer service has always been quick to help and they are always positive and pleasant to speak with. Clients comment all the time how quick and hassle less check out is and our older clients love how visible the screens are. I will always highly recommend using Clover. Pros There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management. Cons So far, there has been nothing about Clover that I do not like. I have used several other credit card terminals and online platforms that are subpar compared to Clover. Switched from [Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Lower card processing fees for clients and ourselves and just a more ease of use. Review Source DH David H. Owner Restaurants Used the software for: 2+ years ### "BUYER BEWARE" February 1, 2026 1.0 The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products. Pros Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people. Cons Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Ease of setup and onboarding for employees. Review Source VR Verified Reviewer Key Account Manager Financial Services Used the software for: 1-2 years ### "Solid POS for multiple industries" February 25, 2025 5.0 It's good, it does what it says it does, payments run without trouble and money auto batches. Pros Good simple interface, kind of like a phone, app marketplace is varietal for your needs. Good customer service, great features and simple connections. Software customizable Cons Every machine needs to be programmed to one sole processor. If you switch then you have to buy a brand new one. I wish the machines came in black. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover More affordable, cheaper, better payment processing attachments Review Source MM Matthew M. Owner and CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Partnering with Clover" April 18, 2025 5.0 I use it as my POS both in house and with my offsite services Pros Its ease of use has to be its greatest attribute. I also find its accounting features very beneficial Cons Not much to dislike! I’m still finding new ways that clover makes the client/business relationship better Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Better rates and reporting. Ease of use and customer service is top notch Review Source JC Jeremy C. Owner Retail Used the software for: 2+ years ### "Buyer Beware" June 13, 2025 1.0 I have been with Clover about 4 years now, constant rate increases, they upcharge for every little feature. They are constantly changing the plans and rates and my CC fees have gone through the roof. I am now paying over 10% cc processing fees. They bait you in with low initial fees then start jacking them up over time. Buyer Beware! Pros Cant really find any pro's. Thier Customer service is the worst. Software is glitchy and difficult to use. Hardware very cheap, sound stopped working first month. Pricing is low to start but then they slowly jack your rates over time. Cons Everything about the system is poor. The equipment is cannot be reused, don't buy used equipment, they will refuse to activate it. Reports are always missing key details. If you want a complete system, you will have to purchase many upgrade apps with high monthly fees, just to have the most basic of features. The company is 1 step of from being a complete scam. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Clover Tried out lightspeed and it has different issues. Again poor customer service, not as bad as clover but very limited hardware and poor cc processing system that just wouldn't work most of the time. Review Source tM thomas M. pres Medical Devices Used the software for: 2+ years ### "Clover will not let you cancel despite multiple attempts " August 14, 2025 1.0 bad service bad service unit failed and they did not replace failed unit I switched services and they kept charging me , It is impossible to cancel without supreme run around and they tried to phish me for more info to give me a bonus !))bucks for cancelling but i had to switch to another recorded line to give my bank info they already should have had Pros was recommended by a banker because it was less bad than others ,However she said it was more expensive Cons Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. bonus for cancelling Too sketchy and they still do not cancel , Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) less problems than Clover and cheaper . customer service Review Source KM Keith M. General Manager Construction Used the software for: 1-2 years ### "Clover is Criminal" March 27, 2025 1.0 Clover has stolen $35k from my company in the past two weeks. We started to notice tiny rejected transactions repeatedly, then more, then more. Contacted Clover and the account rep said the reason we were not getting serviced is because we only had 300 attempts whereas other accounts were having the same issue for 10's of thousands of attempts. They have withdrawn $35k fraudulently directly from our account despite them having our POS Systems shut down for weeks this month. There has been zero communication. They will not respond. I fear we have been defrauded by Clover and would recommend to stay as far as you can from this criminal corporation. Pros Customer service is the worst ever. The hardware itself is nice. Cons The fact that they steal your money without any response other than, "our security division is looking into it." How can you not tell me why the hell you took $35k out of our account in winter, for a landscape supplies center in Edmonton, AB, Canada, we had almost 0 sales this month. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Rates were supposedly better, but now they are hitting us with huge fees for no apparent reason. We are currently trying to get in touch with law enforcement to take action against Clover. Review Source BC Brandon C. LLC Member Restaurants Used the software for: 1-2 years ### "For Mobile Users" April 15, 2025 5.0 Have had no issues with Clover. Been a user for 2 years. If your a mobile user there is nothing better. Pros The Clover Flex handheld is the best! We use clover because they have the built in technology for cellular signal into there device. Other competitors do not. Works great for mobile users. Cons Dashboard and menu items could be more fluid. Statements on the backend can be a little difficult to follow. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square does not offer a mobile device without needing wifi Review Source Jimmy S. COO Retail Used the software for: 6-12 months ### "DO NOT USE CLOVER" January 23, 2025 1.0 Not good. It was good for a while but the random cutting us off was unacceptable and demand for continued lease payments is exceptionally unacceptable. Pros There is absolutely nothing different about this processor except that are the only ones who ever ripped us off. Cons They randomly sent us a notification of stopping payment service. Kept our customers transactions and then expect us to finish paying on a lease of equipment we can no longer use. Horrible customer service, can randomly cut you off and keep your money?? not sure how this is not criminal, but will be reporting to the Attorney General of our state. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Believed this was a good fit. In fact it was misleading Review Source CM Christopher M. CEO Retail Used the software for: 2+ years ### "Clover Review" December 18, 2024 5.0 We switch ed from Quickbooks POS to Clover years ago. Clover has been great! It was easy to load all inventory from a spread sheet. A few items needed correction after transfer but for the most part the transition was incredibly easy. It also has saved us a ton of money with the credit card processing fee feature. I like it and do refer it to friends and others in business. Pros I currently use Clover for my retail wholesale business. I have multiple locations. The system works great for us! Cons Backend work generally requires a call to customer service. But for the most part it is easy to use. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We switched for the credit card processing fee tool. But everything else is much better also. It's a night and day difference. Review Source RS Rocco S. Operations Manager Hospitality Used the software for: 1-2 years ### "Great payment system" February 25, 2025 5.0 A good experience with no issues since the time we joined. Pros Great dashboard and reports building. The online interface is easy to navigate and complete with all information needed. Cons It's not possible to integrate with POS systems Review Source CS Christopher S. Owner Retail Used the software for: 2+ years ### "With clover you can’t go wrong" October 21, 2024 5.0 I opened a store in the local mall with very little time for buildout and hire let alone learn then train new staff on a POS system I didn’t know myself yet. But thankfully the equipment came on time and was such a breeze to learn that I thanked them then and I thank them now Pros Ease of use. I have a retail store and some of the employees are a bit older and some are high school age. But no matter what group they fall in they all get the flow of the system Cons The processing charges. I’m not going to lie for anyone. The ease of use is offset by the cost of use. But still well worth it. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover All the extra bells and whistles. Plus it is a lot more attractive than the competition Review Source ST Stephanie T. Hairstylist Consumer Services Used the software for: 2+ years ### "Wouldn't suggest clover" August 5, 2024 1.0 Terrible and the customer service is not great. Pros I did not like anything about clover and wouldn't suggest it to anyone. Cons Customer service and the communication was terrible always. The machines were always loosing power and shutting off regardless of being charged. Had to get that fixed twice. They switched my business name on file and my clients thought there was fraud with their transactions. That never got resolved before leaving. They never apologized for the mistake on their end. I had to call consistently telling them I sent the cancellation form as I was getting emails everyday to cancel when I had sent it out 4 times. Finally called and admitted they received it but hadn't gotten back to me. I'm also passed my 5 year contract and they harass to pay $500 . Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Clover Because a coworker at the time has just gotten it. We have all now switched to square because of the awful service through clover. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Did not have a good experience with clover from the machines not working well constantly turning off despite being fully charged. Was difficult to turn back on. My user name and business name got switched somehow and I had clients wondering about fraud on their account that never got resolved before leaving. The company did not apologize for the mistake on their end. Also leaving after the 5 year term being told I need to pay 500 makes zero sense. Review Source SL Svetlana L. Owner Entertainment Used the software for: 6-12 months ### "Clover is fraud" August 13, 2024 1.0 it is a total disaster, double charge came, and support saying no, you were charged just once Pros it is a fraud, with mistakes of double charges, which you spend hours to fix, talking to absolutely unprofessional support Cons everything, support is awful, and you spend precious time being transferred from one person to another with no help Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Clover i was lied to, representative who since he sold me equipment doesn't pick up the phone Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) i thought i made a right decision, but i regret it dearly, as clover's support is the worst, i cannot get back as they tie you to purchased equipment, which you cannot return (square allows return) Review Source ET Elias T. Owner Tobacco Used the software for: 2+ years ### "Clover is a ripoff" December 16, 2025 1.0 I liked it, however, if time comes back I will never use clover again. Premium money for a basic pos Pros Register was okay, modifiers and categories are a little messy. Good for restaurants because they don’t have to deal with barcodes. Inventory system is weak Cons Limited functionalities, many pos systems are way ahead of the game. i have had over 20 units throughout my business venture and I got to say, they are a ripoff. You buy system, if you move to another merchant you have to buy a new system. Money spent wasnt worth it. Review Source VR Verified Reviewer Manager Veterinary Used the software for: 2+ years ### "Clover for the WIN" July 13, 2025 4.0 Pros Clover was never a problem for me at all. The looking at previous transactions aspect was very helpful for us. Cons The only real problem I had with clover was the offline payment processing and sometimes it wouldn’t go through after the internet came back on. Review Source LF Leah F. Manager Cosmetics Used the software for: 1-2 years ### "Clover - Leah’s review " August 21, 2025 5.0 Overall, clover was easy to use, easy to interact with the clients with and kept the clean, digital look of our salon without a bulky, outdated POS system Pros Clover is easy to use, makes payment processing super simple and has a great customer support if you ever need it. Having a more digital point of sale helps with the customers as well when completing their sales. Cons We had to type in the amount of the transaction which would sometimes result in an incorrect amount being charged to the client instead of connecting with our software to pull up the amount automatically. Review Source SM Sammy M. Admin Law Practice Used the software for: 1-2 years ### "Great Program in the Law Profession" July 13, 2025 4.0 I use clover daily in my practice. I use it to keep up to date with my clients, their schedules and appointments. I also use it to help facilitate reviews for my Google page Pros Clover is a great program for people in the law profession. It is incredibly easy to use for clients and compatible to other softwares. Cons I honestly don't have anything bad to say about clover. It has been nothing but helpful in my practice. Review Source pM paulo M. CEO Telecommunications Used the software for: 1-2 years ### "IMPORTANT AND USEFUL" May 2, 2025 5.0 we have been using clover for many thing that is been useful to have business fast and easy Pros the product are really great that they have and the software is great and has many tools to work Cons it probably that least always is the support , it takes time to help the people this is not good Review Source AT ANDREW T. Owner Restaurants Used the software for: 2+ years ### "Would recommend" January 17, 2025 5.0 great, we have been with them for 8 years and don't plan to change Pros Open source apps so we can fill all our needs Cons sometimes because most things are done third part they can be a little clucky Review Source SB Scott B. Barrista and customer service Education Management Used the software for: 1-2 years ### "Great point of sale system for a small business." February 14, 2025 5.0 We use it as our point of sale software and hardware for a small cafe. Pros Simple and intuitive interface allows me to interact with customers and process payments. Cons We have had some connectivity issues with one of the terminals in the past but it was resolved. Review Source CV Christopher V. owner Automotive Used the software for: 6-12 months ### "horrible business practices" December 7, 2024 3.0 negative i wouldn't recommend this service to any business Pros easy to set up and easy to use also the customer likes it Cons they trap you into a crazy long contract Review Source TK Taylor K. Engineer Hospitality Used the software for: Less than 6 months ### "Point of Sale Platform - CLOVER" January 16, 2025 5.0 Overall my experience with Clover has been positive. I enjoy it from a costumer point of view very much. I haven't had much experience on the other end though. Pros Clover is an easy to use platform for both the costumer and company. Cons Clover requires a fee, it is not free to use. Review Source KH Kathy H. Practice Manager Veterinary Used the software for: 2+ years ### "Easy to use and looks appealing" September 18, 2024 4.0 Good, have used them at our veterinary practice for the past 4 years. Customer service and sales are easy to work with when we need to replace/upgrade Pros They handhelds are easy to transport and are visually appealing, especially with the new upgrades. Easy to use and print end of night reports, easy for techs to bring into rooms to check clients out Cons It is to easy to accidentally refund a clients card if you hit the wrong button, wish that it would connect to our PIM system (AviMark). No stylus or pen provided for clients to sign their name Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.