# Page 11 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is Clover the right Payment Processing solution for you? Explore 566 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (566) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Page 11 - Reviews of Clover ## Showing most helpful reviews Showing 251-275 of 566 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KP Kelly P. Barista/Cashier Food & Beverages Used the software for: 6-12 months ### "Ideal POS system for a food truck. " December 16, 2019 4.0 Overall a very positive experience! Great for foodservice and customer support has been able to quickly resolve issues whenever they came up. Pros The interface is clear, easily navigated and very editable to meet your needs. This has been ideal for our coffee truck that enjoys making custom, often complicated orders. Cons "Waking up" the system is a slow process, often takes us somewhere between 5 to 10 minutes every morning. Most days we have to do a full reboot in order to get things operational. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Review Source AP Anthony P. owner Food & Beverages Used the software for: 1-2 years ### "Absolutly Awful" July 14, 2020 1.0 Absolutely awful the lease payments are extraordinary and the services is minimally passable at best, not worth the exorbitant cost. Cant switch because the buy out is 10,000.00 for something that costs 2000.00 at most. 3 Clover Minis ABSOLUTELY AWFUL! Pros Nothing The Product has NO pros no ease of use Absolutely Awful Cons The features are not in tune for a large restaurant with many employees, or any restaurant with waitstaff. The server can accidentally void a transaction easily and if you want to end that buy a feature. Server can work without clocking in want to stop that buy a Feature. Crazy That this product is doing so well Absolutely Awful Reason for choosing Clover Was forced by my bank going to sue them to get out of this contract absolutly AWFUL Review Source JL Jeremy L. Retired Military Used the software for: 2+ years ### "Clover" October 1, 2022 5.0 Pros Easy payment processing, rewards and loyalty program Cons Nothing to add nothing to subtract not too hard to use Review Source RF Robert F. Operations Manager Retail Used the software for: 2+ years ### "Clover for Bicycle Retail" June 12, 2021 4.0 The implementation of Clover was very good and they are a tool for our business. But, their support knowledge base and service is not acceptable. Pros The POS tablets are very easy to use and train new staff on their operation. Also, set up of the tablets is fairly simple. The portal is fairly easy to navigate and once all accounts are set up, managing multiple locations is fairly simple. Cons Getting help on the portal and/or our accounts is like calling a government office...alot of menus, tedious, and it depends on who you talk to if they need a secret code, they pass you off, or maybe they can help. Review Source JL Jacqueline L. CSR Veterinary Used the software for: 1-2 years ### "Clover " July 12, 2022 4.0 Pros The best part about this software is that the devices are wireless, during covid we were strictly curbside, no clients were allowed in the building and the clover was a lifesaver to be able to check people out outside. The clover website is easy to use and navigate and the handheld is very easy to use, I received no training on it and was able to figure it out. Cons I love this software, I cant think of anything different, I love that everyone has a different code so we can keep track if someone makes a mistake with charges. Review Source VR Verified Reviewer Consultant Retail Used the software for: 1-2 years ### "Affordable Startup Cost, but You’ll Pay For it Later" May 23, 2021 1.0 Clover is one of the worst experiences I’ve ever had I a retail setting. We have pushed clients to look at the Square, Shopify or LightSpeed point of sale systems in its place. Pros Not much to like about Clover. It gets businesses with its cheap entry pricing and variable processing rates sound good but in reality it will bleed you dry. Cons Everything about Clover is just terrible. It’s a clunky Android user experience, the “apps” are just annoying upsells for features that should be built into the point of sale, and the payment processing can be expensive if you get a lot of AMEX and Discover cards. Review Source VR Verified Reviewer President Hospital & Health Care Used the software for: 1-2 years ### "Nice Product, Easy to Utilize, Great Features" May 7, 2019 5.0 Pros The software on the back end of the clover POS systems is very nice. Easy to use, ability to make changes very quickly, lots of features and additional add-ons available. Cons There is not much to dislike about this software, other than the inventory module is not included from the start. Review Source jI jeffrey I. Manager Hospitality Used the software for: 1-2 years ### "My best friend every day" February 19, 2021 5.0 Love the product, interface, features and reliability. No desire to change anything at this time. Pros I'm impressed with the ease of use and customizable features. My new employees are able to learn the system in a day or two. Thus far I've been able to create all the reports necessary for me to run the business. Cons My ability to quickly reach a technical support person was slightly difficult. However, once I reached the right person I was able to resolve my issues immediately! Reason for choosing Clover Cost, size of our business, look and feel and integration with our bank partner. Review Source KM Kaytlin M. Payment Specialist Hospitality Used the software for: 2+ years ### "A modern processor ." March 23, 2021 5.0 Pros The interface has a futuresque feel to it . You have the option to input the information directly on the cloud and this is both more convenient and more efficient. Changes sync up instantly and people , thousands of miles from each other , can work on the same data in real time . Cons Singled out transactions come with a lot of additional data ,that for us personally is not necessary. This makes Clover not that printer-friendly when it comes to our specific niche . Refunding takes more effort than ideal . Review Source JW James W. Owner Restaurants Used the software for: Less than 6 months ### "Delayed Opening of new business" December 15, 2022 1.0 I am solving a business problem by kicking Clover to the curb Pros There was nothing I like about Clover honestly. Cons I disliked the companies deceiving methods. I was lied to from the very beginning. They lied about every aspect of the Clover process and hardware that I would be receiving. They entered my bank account number wrong into their system and that was an entirely new disaster. They sent me a new Clover system on top of the one already had, so they tried to charge me double monthly subscription fees. Oh, I didn't mention that once you buy the Clover system, and graciously give them a percentage of your sales, you still have to pay them a monthly subscription fee? So long Clover! Reason for choosing Clover It was a last minute decision, and I regret it! Review Source TE Teresa E. Accounting Manager Retail Used the software for: 1-2 years ### "Clover" September 20, 2022 2.0 Pros Easy to use, easy to install, handheld scanners Cons Inventory module is horrible, very easy for theft to occur at the register Review Source VR Verified Reviewer Merchandise Manager Sports Used the software for: 1-2 years ### "Great POS system and company" January 22, 2019 5.0 Pros Clover made it incredibly easy to conduct retail transactions. The simple interface and Clover POS systems are the most user friendly I've ever experienced. Cons Setting up my tax information was a little confusing, but a quick call to customer service cleared up any issues. Review Source KK Katey K. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "For accepting payments" October 28, 2020 4.0 Positive. Much easier than our last system. Just wish they weren't so expensive. Pros That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment. Cons How expensive it is to replace a machine that is out of it's warranty. Switched from [EASY PAY](https://www.capterra.com/p/78230/EASY-PAY/) I am not sure. My company made the choice to switch. Review Source KS Katie S. Office Manager Mental Health Care Used the software for: 6-12 months ### "This software & accompanying app are a good way to accept CC payments securely from remote locations" June 5, 2018 5.0 The reason why we choose this software was the hardware that allowed us to accept chips instead of a standard slide of a credit card which is much less secure. Also, because we have individuals accepting payments in remote locations, it was necessary to choose a device that could be used on cell phones or tablets. Pros What I like most about Clover is the ability to take payments on any Smart phone or tablet. Each user has a unique username and password that has certain functionality depending on the permissions given to the user which is necessary when multiple user types will be using the software. Cons What I like least about the software is that you must enter a person's name on the order because only sometimes does the card reader capture the card holder's name making it tough to manually reconcile registers after the fact. Also, the app has the option to use a pin number to avoid having to enter a username and password each time, but the app frequently shuts down when inputting the pin and forces the user to always enter their username and password. Review Source DP Deb P. Practice Manager Veterinary Used the software for: 1-2 years ### "Meets all of our needs" May 20, 2021 5.0 Excellent experience. Quality equipment. Reasonably priced. Easy to reconcile to other financial reports. Pros Loved portable units. During the pandemic, our business was operating 100 % curbside. With the mobile units, it made checking out clients an easy process. Easy reporting. Cons We haven't found anything we do not like about Clover. We would highly recommend this to practices needing portable units. Reason for choosing Clover Most closely met our needs and very competitively priced. Review Source CW Christine W. Office Manager Medical Practice Used the software for: 2+ years ### "Easy to use with a lot of features" June 17, 2020 5.0 Clover is very easy to use and my staff enjoys using it. Pros The clover payment devices are touchscreen and very easy for our patients to use. You can accept a wide variety of payments including cash, credit, check, and apple pay. We use the clover mini as well as the clover flex. Cons Clover does not have a built-in recurring payment function that I am aware of. You need to add and app that comes with additional fees. Review Source MH MOHAMAD H. Owner Food & Beverages Used the software for: Less than 6 months ### "Bad online presence " December 1, 2020 3.0 Not great impression, especially given we were pushed to buy the hardware. Pros How does a POS during COVID TIMES, not include photos on the online menu? Clover takes the register’s inventory list that is made for in-house ease of ordering and makes a million item list as a “online menu”. Customers are expected to read through the menu like a newspaper. How is this a good marketing strategy? Seams like an ABC rule for any POS company to perfect, if not in normal times, it should be a priority to fix immediately. Cons Rep sold the system as competitive to Square. We bought it only because the rep promised to build an online website for ordering, like square does for free. We didn’t know we will be getting a newspaper list filled with items that are priced “ FREE” because the price depended on the size of the drink, “ a modifier” . Hiring a person to give this some thought at clover would be a plus. Alternatives considered [Juniper Square](https://www.capterra.com/p/171269/Juniper-Square/) Reason for choosing Clover See above Review Source jA jane A. Taxes Accounting Used the software for: 1-2 years ### "Clever Clover!" March 9, 2021 5.0 We had dinosaur service prior to the Clover Mini, at least half of the time you would have to go online and key everything in because the reader didn't work. Clover feels and looks and acts like the rocket age! Pros We have a Clover mini in our offices. It is quite sharp looking, and sooooo intuitive to program for each office as well as use for check or charge, AND to research entries. It takes a little getting used to the icons, but they do make sense once you get used to it. Great instructions came with it for the set-up as well. Love it!!! Cons There is nothing I can think of that I do not like about this product, or that they could even improve upon! It is terrific! Review Source HA Hafiz A. Owner Restaurants Used the software for: Less than 6 months ### "Stay away from Clover" February 9, 2024 1.0 Pros I can't find any benefit of using this company, whenever you call, you have different answers for the same question again and again. Cons Stay away from Clover, they don\`t have an explanation about their charges, they take out money from your account at any time. The sales rep told me I could cancel my services at any time, but when I requested to cancel my services they said I have to pay $500 for cancelation. I have a very bad experience. Review Source VR Verified Reviewer Senior Research Assistant Restaurants Used the software for: Less than 6 months ### "Sleek and easy to use" August 20, 2018 5.0 Pros Clover is easy to use but also has a bigger range of complex functionality than other cloud-based POS systems. The terminal is very modern but also familiar to customers, the customer facing screen is a big plus. Can accept swiped and chipped cards. The screen is similar to a smartphone or tablet, it's a touch screen with a pin lock and different "apps" that make it simple to navigate. It has a "test" or training mode that is very helpful in teaching new employees, and most new employees that have used a smartphone catch on quick. Cons Setting up your products and sales flow takes some time in the beginning but is then simple to change and customize. There are occasional freezes or bugs but nothing that is difficult to resolve. Review Source SD Sa D. Owner Restaurants Used the software for: Less than 6 months ### "Worst service." August 23, 2022 1.0 Pros It's cute in the store as a pos system nothing else Cons Customer service support is absolutely horrible. They've been holding thousands of dollars from our account with no explanation. We've been running after them for a month trying to get our money and nobody answers. Customer service support team hangs up, answers and then hangs up because "I don't want to deal with this today". and emails go unanswered for weeks. When I finally get in touch with someone over the phone, they put me on hold for 30 minutes to then transfer me to the end of the call survey, and then hangs up. It's absolutely horrible. Worst customer service support in the World. Review Source WB William B. Owner Retail Used the software for: 2+ years ### "Customer service" November 3, 2020 2.0 Horrible customer service Pros It is fairly easy to use and set up and access remotely Cons Today I was on hold for 1 1/2 hours before I finally gave up. That seems to be typical of clover’s customer service. Fortunately it wasn’t an emergency but I would cation potential customers that if their system goes down your odds of getting any help are pretty slim. Keep your old register handy Review Source LD Lisa D. Owner Construction Used the software for: 2+ years ### "Customer Service is Non Existant " July 8, 2022 4.0 I get better customer service from the drive thru at McDonalds. Pros Its not difficult to process payments and they are automatically reconciled Cons My Clover Flex machine will not work and I have been on hold and dealing with two different support agents now for TWO HOURS. This is ridiculous. Im am now on hold for a "Tier 2" support agent which I assume will be more nonsense and two agents already have no clue why my devise will not connect to the internet. Its fortunate that i can process payments via my computer but why did I pay $$$$ for this Clover Flex machine which has been nothing but problems and slow at connecting via someones modem or cell data. Review Source SE Sonia E. IT tech / Administrative Assistant Used the software for: 1-2 years ### "One of the best POS I have used" June 13, 2018 5.0 Pros I love that it is really easy to install and use. Customer service is great! You can easily add products, prices, and have your inventory. You can add other features like customer rewards and ID verification in the case you sell alcohol on your establishment. The processing of cards it's fast. You can add several users and manage their roles and permissions. The best part it is that you can view and check all from online. Cons I haven't found any cons up to now, the only thing is it will be better if when using it the taxes from certain products will remove automatically. Instead of doing it manually. Review Source JD Jennifer D. President Retail Used the software for: Less than 6 months ### "Great for store locations" June 13, 2023 4.0 It was OK but there are better systems out on the market Pros It is a great system for a store location. It allows for tipping without our employees having to ask the customer if they wish to leave a tip. Cons I found it really difficult to use outside of our store location. We do specialty shows where we sell merchandise and if we didn't have a wifi connection a lot of times we could not get the payment to go through. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) to try something new and different Review Source Similar Products Featured