# Page 14 | Clover Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Clover the right Payment Processing solution for you? Explore 574 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/226864/Clover/reviews --- Clover 3.8 (574) [View alternatives](https://www.capterra.com/p/226864/Clover/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 14 - Reviews of Clover ## Showing most helpful reviews Showing 326-350 of 574 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use XJ Xavier J. Membership Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "It works until it does not" June 19, 2021 3.0 I love clover overall. It is simpler than other systems my company has had us use in the pass but when it crashes, it crashes hard and slows us down. I feel like it glitching is now a part of my sales process and use the time for lead gen but I should not have to adapt and plan for a tech crash. Pros It is very user friendly when it works. I like how easy payments go through but it does not always read scans and will sometimes add extra charges while processing. Cons It crashes very often. I have had it pull up signatures but the pad would not let me sign. Often it is a 50/50 chance it will even turn on properly. Our IT team is at a point where they said it was a common problem that we just have to live with. Review Source JS Josh S. Owner Restaurants Used the software for: 1-2 years ### "Great for small businesses" November 30, 2018 5.0 Overall Clover has been a good, reliable POS. It is a bit pricey and to purchase yourself out of the contract costs a lot too, but we don't plan on switching at this time Pros We use clover as our POS and we really enjoy it. There is a client facing part of the POS so if the want to leave a tip we don't need to ask them, creating an awkward situation. Clover makes it easy to complete the day's sales and close the batch. It also helps us track tips and commissions for each of our employees. It's an overall great system to have Cons I wish there wasn't a contract as we want the option to switch if we find something that better fits our needs Review Source RC Ramona C. CEO Education Management Used the software for: 1-2 years ### "Zero Customer Support" May 15, 2024 5.0 HORRIBLE customer service when you need to change or add anything to your account Pros I like the service when it works, it's easy to use and integrates with our software, just don't make any changes to your account Cons Cardconnect support is non existent - spent 6 weeks trying to change bank accounts with no help, support or answers. Customer support is somewhere else, can't get anyone to help they just read from a script, don't listen, and have no capacity to help Review Source SH Shanna H. Owner Retail Used the software for: Less than 6 months ### "Reps lie" September 24, 2021 2.0 Everything. Reps take forever to get back to you. Nothing works like I was promised Pros Not much I was told it would work for my retail location but it’s designed for a coffee shop. Cons Sales rep, doesn’t do what I said I needed. Doesn’t fully sync product info into QuickBooks. Only sales no actual inventory or what was sold. Had to be done manually. The company doesn’t stand behind their product. Says final sale even though website says 60 day money back guarantee. Review Source MB Melissa B. chef Food & Beverages Used the software for: 2+ years ### "clover is convenient" June 16, 2019 4.0 my overall experience with clover is fairly well. it has helped keep things organized in the restaurant Pros the ease in setting up everything the swivel screen the touch screen the option to customize Cons sometimes it doesnt connect to our ticket printer and we dont know why Review Source cC cynthia C. cashier Restaurants Used the software for: 1-2 years ### "great pos" October 6, 2019 5.0 It easy to restart if it freezes. Great customer service available right away if there is a proble, Pros How easy it is to find the items Im looking for. It is very organized. Very easy to use. Im able to train other new employees very easily on the clover due to its organization. Cons The slowness of the credit card part. Guest have to put in there credit card several times before the chip reads it and that's a headache. Review Source AM Anang M. Owner Restaurants Used the software for: 2+ years ### "Good for basic needs" September 13, 2019 4.0 It met our needs when we opened our business but quickly realized that trying to enhance the basic solution with kds, online delivery and ordering would be up to me to figure out. Pros Very easy to install and set up and creating the menu was simple but simple comes with basic functionality Cons Terrible customer support and hard to find anyone willing to help integrate ecosystem partners with our basic clover pos Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Clover Time to implement was couple of days. Review Source AN Alireza N. Business Owner Retail Used the software for: 6-12 months ### "Very on reliable " December 13, 2021 1.0 Very bad Pros I’m using this company and I’m not happy at all, I’m not recommending this company to anyone you will get problem They are holding money all the time for no reason and you have to call to release Now the holding my money for 12 days and no one are responsible and they don’t know what is going on Please be for sign up do more research Cons Noting is good about this company I’m not recommending it Review Source VR Verified Reviewer Director Of Information Systems Restaurants Used the software for: Less than 6 months ### "Basic POS" November 21, 2018 4.0 If you need a mobile solution and already have a solid deal worked out with Fist Data, then this is an ok option, just expect to pay more than the sales person makes it seem. If you run a full service restaurant and want to be able to catch employees stealing from you, then move on. Pros The best thing about this POS is the 4G connectivity, which was a requirement when our company was doing the football concessions for a large university stadium. It was simple to set up items and create a functional setup quickly. Cons This is one of the POS made by a credit card company; you do not get a choice in your credit card processor. For us, we happen to already use this processor and have a great deal set up with them, but others will likely end up paying more than expected when they get their cc processing bill. There are several charges for having this type of system that they neglect to tell you about, so it end up much more expensive than you expect. Also, the reporting is weak. We had some issues with tracking some lost sales and were unable to resolve it due to the poor tracking capabilities. For reference, we usually use Aloha for our concepts which has more reports than you could possibly ever need and would have had not issues tracking the missing sales. Review Source MG Monika G. ANALYST Retail Used the software for: 1-2 years ### "Clover is great! " May 11, 2018 5.0 Pros Clover merchant system has tons of apps that are created by third parties as well as clover. There is a lot of different options and features with this product that allows you to quickly Easily retarget your customers. Cons Clover doesn’t have many cons. The online store you’re able to create for your store doesn’t have enough templates and features available yet. Review Source MH Melissa H. owner Restaurants Used the software for: 1-2 years ### "Terrible customer service" July 30, 2020 3.0 Not great at all unfortunately. Would jot use them again. Pros look nice, easy to use.................. Cons Customer service is TERRIBLE. from installment through to day to day issues. If you email a problem takes up to a week for someone to get back to you. If you call with an issue you are usually on hold for over an hour. Not great if you are having a problem in the restaurant Review Source BP Bethany P. Accountant Accounting Used the software for: 2+ years ### "I use this product as an Accountant" August 6, 2023 4.0 Pros My client uses this product for their POS and they really like it. I use it to pull reports for their accounting and it is simple to use. Cons I don't like that you can only view 3 months of transactions at a time. Review Source MF Mégane F. Propriétaire Food Production Used the software for: 6-12 months ### "warning !!!!" June 23, 2022 2.0 Pros Nothing to say. Really disappointing Cheap price, but no customer service and information is not real Cons Attention I have been doing business with clover for a year. It is said that payments that are taken during the day are deposited into the account the next day, however this is not always the case. Yesterday, I received an email asking me to answer a form containing more than 15 questions, concerning the source of the funds. I was also asked to send my account statement, customer invoice and customer contact details. 72 hours later, the money is still blocked and I am told that it will be processed urgently without follow-up... in addition to being very uncomfortable to send all his information by email. I've had a business for almost 4 years and have always used payment terminals, but I don't recommend Clover. Really disappointing service. Review Source AO ABIODUN O. President Automotive Used the software for: Less than 6 months ### "Clover - Recent switch from Square and we are saving a TON of money in fees" December 20, 2019 5.0 Now, with Clover, we have a clover mini and the POS is great,. We needed a system that could print paper receipts. Pros We switched and saved. Before, we were paying a certain percentage across the boards, with Square. Now we have great fees and pricing with Clover. Cons The thing I like the least, which is common with systems like Clover, it took a while to get acclimatized and for funds to make it to our account in a timely manner. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We needed a POS that could print our customers a receipt. Review Source JB Joel B. Pastor Religious Institutions Used the software for: Less than 6 months ### "Best Payment processing service for Non-Profits" April 5, 2024 5.0 My overall experience was very positive. Pros I like Clover's discount for non-profit institutions like ours. We got the POS system on a 50% discount and they waived the monthly fees. We only have to pay fees per transaction. Cons While we do not have to pay a monthly fee, we do have to pay $0.10 per debit transaction. This was higher than compared debit companies, but in the long run it will still be worth the amount we use it. Review Source KG Kenndra G. bartender Restaurants Used the software for: 1-2 years ### "Simple " December 14, 2019 5.0 It's a great pos system. I like that is easy to use and add details. Pros It is very easy to adjust your prices and add menu items. The orders store and you can put customer names in. Adjusting tips is easy as well. I also live the fingerprint login. Cons I have had problems with the screen when cleaning it even with locked. I believe it's best to turn it off to clean. Review Source AP Alessandro P. Manager Retail Used the software for: 2+ years ### "Payments easy way! " August 8, 2018 5.0 Good product! Pros I use this product since 2 years and for small business it is very good specially to process payments easy way. You can manage different users and assign roles, see transactions, refunds, sales, reporting, among others. Cons Using Clover POS you need Internet connection in order to process payments, otherwise you won't be able to hold or take any money from your customer. Review Source HD Huong D. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Contactless payments" April 9, 2021 5.0 Contactless payments have been helpful. It also has the ability to read without swiping/inserting card. Pros I enjoy the bluetooth capabilities of this software/card reading block. It made for contactless payments in a pandemic reality that much easier Cons Connecting to bluetooth is a bit difficult, though. The software also has the option to filter old dates to review old transactions, but for some reason it doesn't work properly and my system always crashes when I attempt. Interface could be more customer friendly and easy to read, but that's a minor issue. Review Source HS Hunter S. Management Assistant Hospitality Used the software for: 2+ years ### "A POS system for productivity" January 19, 2019 5.0 Clover has allowed us to expand our Bar to a restaurant as well. It also allows for easy management of employees and inventory. Pros Emailed daily sales reports Ability to customize pos buttons and sales according to schedule Inventory capabilities with barcode Expansive app store Cons Can't lookup deleted orders Occasionally the POS system will be out of sync with bank statements regarding deposits Review Source KK Kristan K. City Administrator Government Administration Used the software for: 1-2 years ### "Clover" July 25, 2019 4.0 They are dishonest and I will never do business with them again. Pros The POS hardware was slim and nice looking. Cons This was a hard sale from the beginning. They roped me in with promises and demonstrations of greatness. I bought the system only to find out that most of what they promised could only be accomplished with additional purchases. Review Source BD Beth D. Owner Restaurants Used the software for: 2+ years ### "Clover review" November 30, 2019 5.0 Pros Ease of use and set up. I called customer service and they walked me through the process. Cons Nothing , it was all very to accomplish. Reason for choosing Clover Relationship with my banker Review Source ET Edgar T. Customer Relations Automotive Used the software for: 1-2 years ### "Easy To Use Payment Solution" December 5, 2020 5.0 Great. Decent rate and modern interface. It was easy to train staff. Pros Excellent hardware based on Android. Easy to understand interface. Compatible with additional apps to enhance base function. Easy to use web interface. Cons Was lacking built in email invoicing function. There are no major issues otherwise. It has been updating occasionally. Review Source RR Riina R. op-tech Medical Practice Used the software for: 2+ years ### "Beats a Register Any Day" May 25, 2019 5.0 Pros I love how fast this software is, and that it's not hooked up to a phone jack. It makes processing payments easier and faster. Cons I do with refunds were easier to perform. Review Source KB Kylee B. Bartender Food & Beverages Used the software for: 2+ years ### "Very easy to use" April 21, 2020 5.0 It's the best system I've used! Pros Has been very easy to use. I've used it for years at different places that I have worked. Cons I dont really have any complaints about this software! Review Source LG Lewis G. Board Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Clover is inadequate and support is non-existent or unresponsive (same result)" May 12, 2023 4.0 Had it for 5 months, it is difficult to use and there is no support Pros I like the way they sell a system to you then don't take your calls. Cons There is no support of any kind - sales zero, technical zero, software zero. Reason for choosing Clover Shiny Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.